
The One
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- 43" LG flat-screen TV
- Granite bathroom with rain shower
- Safe
Very good
Overall rating from 5,514 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.3 of 10
Lounge & Bar 8.8 of 10
Location 9.5 of 10
Room 8.8 of 10
Bathroom 8.8 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 7.9 of 10
Based on my experience, please keep doing what you already are doing. The service delivery was excellent, the reservation process and checking in and out were simple and straightforward. Your staff was very personable and the accommodation was clean and comfortable. Thanks for an excellent stay.
We really liked the hotel. Beautiful decor, very clean and lovely bar patio areas. The rooms are a little on the small side although we understand that is the European way. We would also prefer coffee in the room along with a mini fridge and water as well as an iron or steamer but again that seems to be more of a North American thing. We would definitely recommend your hotel change you others travelling to Europe.
Exceptionally clean room and bathroom. It would have been useful to have a kettle in the room. Great location to get around Berlin. Enjoyed the rooftop bar.
all was very good but water should be provided for the guest every night.
Beautiful hotel. But rooms on small side and bathroom very small. There were no toiletries. Only body wash. Only 2 towels given, no washcloths or makeup remover wipes for ladies.
Excellent. As always.
Property was close to easy access to public transportation. Staff was attentive and friendly, and the room and property was always clean.
Great location, staff and rooms were awesome, very quiet and nice. The breakfast was also very nice too.
Lovely hotel and very comfortable bed. Did not give 10 because there was no tea/coffee facilities in the room and I thought the breakfast was very expensive for what you got.
A fridge and kettle for tea making would really be useful
Breajfast was nice but repetative. The toom is a bit small
Probably my 5th stay and excellent as ever. Clean, well appointed and comfortable room. Friendly and helpful staff.
We chose this hotel because it has “Air Conditioning”, listed and because of the time of the year, we wanted to get a good nights sleep. When we arrived the room was warm and stuffy, we tried to turn on the A/C, but it didn’t work. When we asked the reception staff, we were told that the A/C was turned off because other guests said it was too cold. Obviously the individual guest room controls didn’t seem to work, otherwise the cold guests would have been able to adjust the temperature to their own rooms. The room was very clean, but a bit smaller than all of the other hotels we had stayed at on this trip (3 other locations, none of which are part of Motel One). The 2nd Floor Lounge was very nice. With the air conditioning issue, I doubt that we would return to the Alexanderplatz again.
The location was excellent. The room was very clean, and the staff was friendly and helpful. The breakfast was very good. I would definitely recommend this hotel.
I like the location and the room. The staff are also friendly and efficient. The two bars are also very good. I would like a kettle to make tea/coffee in the bedroom. I also would like some hot items at breakfast: bacon, scramble egg and sausages. I did not use the wifi.
Very good hotel, excellent central location.
Nice hotel, gorgeous breakfast, good position to visit the city, kind personnel.
vvery good location rooms clean and bed comfortable
Super 👍
Amazing view on the rooftop lounge and location. Amenities in the room: very good hairdryer and differet kind of pillows. Please add a kettle and a coffee machine in the room :)
Beautiful room with great windows and view. Very clean. The staff were very friendly and helpful and even printed out our tickets. Location was great too.
Friendly and very helpful staff, location is excellent thank you for great service!
It would be nice to have two seats , even if they don´t need to be large armchairs, so that you wouldn´t have to sit on the bed.
Great location in heart of the city, very clean rooms.
too noisy, outside huge ventilators on the ground make noise all the time up to the 10th floor. too expensive for just sleeping - with open windows not possible.
Very convenient location, easy access! Very nice reception experience, and more... Highly recommended!!
Modern room but a little small. Very clean. Unfortunately no kettle. No hot items for breakfast but a large choice of rolls / cold meat / cheese etc.
Good location and friendly staff On the last morning it would be good if Housekeeping could wait til the guest has checked out. Otherwise very good
Room not vacuumed (candy or plastic or some such on the carpet). Shower tub very slippery and raked at a slope to the drain and almost broke the glass curtain when I slipped. key light thing not functioning when I left and the lights were on with or without the key - so like, why not just leave it that way?
it was a good idea to stay here, as the hotel is located in the city center. many shops, restaurants, visiting places are only a few steps away. the room was clean and tidy, everything was properly prepared. it was a flawless experience
Brilliant service and great location
Very clean and comfortable. Bar on 9th floor wasn’t great. The room itself was a bit on the small side. Enjoyed our stay!
No water on arrival. No coffee on arrival. No water pot in room. No refrigerator or microwave in room. Room extremely small. Front desk staff curt.
The room was very quiet, which was very important to me. The air conditioning worked very well, and the room always felt fresh. The breakfast selection felt rather limited. Another downside was the lack of a kettle in the room, which meant I couldn’t make tea or coffee. For me, this was a significant inconvenience.
Stayed 2 nights to sightsee in Berlin. All was very good, except the room was very small. My partner and I were tripping over each other.
Wonderful view, cozy forniture, super comfort bed.
Improvements could Providing washcloths for the shower. Explaining the use of the card for power and AC, etc
Mattresses are way too firm and need to be improved. Otherwise convenient location and good facilities overall
Fantastic location, right by Alexanderplatz station and the TV tower. Friendly, helpful staff, clean room and great breakfast. Would definitely stay here again
Kind and prompt staff, room was clean and great location!
Great location, simple and clean rooms, very simple breakfast.
Unacceptable incident as per report
Thanks alot for everything
Got a high floor with good view from the room, staff was always friendly and helpful, and there was even an arcade in the same building. Only drawback is the website itself being partially English and partially German even when choosing English version.
Friendly and very helpful reception staff (5 stars). Despite being located in a central region, finding it on Google Maps was a bit tricky as it kept leading to a different corner. Since there were scuffolding around, the street number was not visible and neither did it have any prominent signboards.
I am writing to share some feedback regarding my recent stay. Having stayed at many Motel One locations in the past with great experiences, I was unfortunately disappointed with this particular visit as it fell below your usual standards. First, the bed comfort was lacking; both the mattress and pillows were quite uncomfortable and made it difficult to get a good night's rest. More importantly, we were startled to see maintenance personnel on our terrace directly outside our room without any prior notice. Even for routine maintenance or cleaning, guests should always be notified in advance for privacy and safety reasons. As a loyal guest, I wanted to bring these issues to your attention so they can be addressed for future visitors.
Great location, great staff, great price! I was there for 2 weeks and was wanted to shake things up a little by changing rooms to get a different view of the city. Staff were super helpful with my request which made my stay even better.
Construction noise (drilling, hammering) at 6:30 am (!!!) is an absolute no-go! Breakfast very basic and very limited choices especially when you stay several days. Location p4rfect (central)
The staff on the reception was super efficient, friendly and went beyond and above to male me feel comfortable and enjoy the stay. The room was small but had a good vibe, only a bit too much cooled down - that I eased by turning it off and opening the window for the evening before going to sleep. The soundproofing of the windows is great and thanks to that I have really slept like a baby. The glass needs cleaning though because especially at night it is visible that people are touching it while watching out. Roofbar at 18th floor was nice and has a great view, the staff there was attentive and made me a cup of hot chocolate for good night even though co tails are their main focus. The terasse at 9th floor is lovely but could use some bigger trees in a pots and a tiny bit of pampering to create more cosy “outdoor” atmosphere. We didnt stay there but with few gardener touches it would definitely be the place to stay. Breakfast was good, a bit too crowded and chaotic at one point but again the staff was lovely and tried their best to help me with my allregies. That is the only serious point i have there - please write down the allergens for each of the items since i had to ask about every single item (i am lactose intolerant). It would ease my life as well as the life of the staff who had to search for the infredients informations. I liked the lounge adjacent to the breakfast room, with trees and also the courtyard was nice. The tent ruins the atmosphere though and it would be great if more elegant permanent architectural solution could be used there. Also generally the pavement, seating and tables on the patio and lounge breakfast area were not cleaned enough and therefore not welcoming to sit in them (breadcrumbs, food, paper towels, pillows not areanged nicely). I would apreciate some bike rental service, perhaps some tips to activities maybe with some pertnerships to local businesses of such a kind. Overall the experience was good and i will consider it next time I will plan my trip to Berlin again. And also i jave been not informed about the wifi so i just went in data all the time.
perfect location, very convenient. provide cups for drink




The mix of design styles at Motel One Berlin-Alexanderplatz is as colourful and unconventional as the city itself. Fashion, post-urban art and that quintessential Berlin city vibe come together in the One Lounge and throughout the interior – a great introduction to the hotel’s design story.

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The KLUB7 artists’ collective has created bespoke works on the theme of fashion for the Motel One Berlin-Alexanderplatz. This brings Berlin street art straight into the hotel and captures the creative energy of the Mitte district, Alexanderplatz and the trendy neighbourhoods.
Explore the districts of Germany's capital on this tour from Mitte to Charlottenburg!

The style of the Motel One Berlin-Alexanderplatz is shaped by Berlin’s cultural diversity, contrasts and urban character. Original ‘Post Urban Art’ works by the artist collective KLUB7 bring the neighbourhood’s vibe from the streets into the design hotel. In the One Lounge, furniture from the Italian design label Moroso sets the tone – cosy, colourful and perfectly in keeping with Berlin’s laid-back vibe.
Alexanderplatz epitomises the diversity and contrasts of the big city. It is right here that this Berlin Alexanderplatz hotel welcomes you as a base for fashion boutiques, urban art and sightseeing in the city centre. The TV Tower, the Red Town Hall and Berlin Cathedral are all within easy reach.
Via the Alexanderplatz S-Bahn and U-Bahn station, you’re also well connected to Museum Island, the Brandenburg Gate and many of Berlin’s districts. In the evening, head to Hackescher Markt, Berlin-Mitte or Prenzlauer Berg – with shops, bars and a real neighbourhood vibe all nearby.




