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What our guests say
Very good
Overall rating from 7,838 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.3 of 10
Lounge & Bar 8.9 of 10
Location 9.7 of 10
Room 8.6 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.3 of 10
alles SUPER!
toller Service, Superstandort
Alles prima
Top Hotel
Bad etwas eng,
Alles super
Alles war prima 👌🏼
Breakfast only 2 p. To crowdy, missed glutenfree products and oatmeal
As always a pleasure!
Wie immers super!
Tolles Motel One in toller Lage
I had the corner room and it had an epic view and everything else was perfect.
Alles war super!
Alles super…
Due to the demonstration on 7.Oct, access to the hotel was not granted by the police for at least 3hrs. I would have expected the hotel to be aware of this and have communicated to their guests up front to manage expectations and logistics. That needs to be done better in future
I couldn't sleep well as there are often noise from the ceiling of the room (on 9th floor)..it starts already at 5am. Onr of the reception staff was not friendly nor helpful.
Top Hotel
Wonderful hotel, would stay here again.
It would be nice if there was some water in the room. The breakfast space was not clean. The room was very small and comparing to the price EUR +300 I would expect something more comfortable. The lounge was nice but the staff did not speak english. The quality of coffee/drinks was ok but not for the given price.
I have never had a better night's sleep than on that mattress. The layout and the use of low tables for the breakfast lounge is however not optimal. Breakfast capacity and availability of tables is often not sufficient for the amout of guests, Overall I can say it was a very good stay.
Alles war gut!
Super Type der Night Audit Raju
Alles tiptop :)
Luxury for a reasonable price.
Leckere Bar, leckere Espresso Martinis
The air conditioning in our room was not working. I informed the lady and reception who told me it was too late to send someone now and the hotel was fully booked so they couldn’t move us. Maybe we can open a window??? My 1.5 year old baby was with me and my husband and we paid more than 500 euros for those 3 nights and in the end I’m told open a window? No one bothered to check with us upon checkout even if things were ok.
the main issue is that the room was very small, not even space for suitcase, not closet, the carpet was dirty, hair and dust and the pillows inside also very dirty. the staff was polite
Rooms are too small for the price! But overall a nice hotel
I really enjoyed my stay. The score is reflective of the fact that I was overcharged for my stay. I was charged 8 breakfasts instead of 4. I sent an email asking for reconciliation and never received a response.
Alles super gut 👍 Note 1+
Tolle Location! Nettes Team!
Friendly staff, lovely bar. Rooms are quite small. A water refill station on the floor or at a central location would be great in the absence of water in the room.
Need for a bench for suitcase
- bad smelling towels - random person entering the room at 9.30 asking when we will check out, eventho check out is not till noon?!
Great location, clean rooms, very friendly staff. Rooftop bar had amazing views!
View can't be beaten and location is excellent. However, the "welcoming" staff didn't care about us. Didn't make rhe least effort to provide us with an early check in, even though we requested it with days in advanced. They let us unattended for more than five hours. We had a 24 hours flight, we were exhausted and had to rest on a sofa. You don't do that to a guest. However, the hotel location and design quality prevented us from going elsewhere
The room was terribly small. The bathroom was practically non manoeuvrable. Bed was uncomfortable and short. Not enough staff at the reception. Nobody to ask for advice. Overall poor experience.
Tolles Hotel, tolles Personal!
I liked the room very much, comfortable, equipped with all you need and clean. Very friendly staff at the reception for check-in and any questions. Wonderful view from terrace on 10th floor. Breakfast was a rather mixed experience, not enough space to get comfortable and staff didn’t take care about refilling the buffet , so some essential things were missing.
Perfect stay, modern hotel with great breakfast and comfortable rooms. The view from the terrasse is absolutely stunning!
Great Staff on arrival, helpful always throughout. Lovely rooms Fabulous rooftop bar
Wonderful central location, good rooms and very friendly staff!
What a truly wonderful stay! Not only was the bed comfortable and the view spectacular, but I can hardly think of a staff that were more friendly and attentive. Arthur at the Front Desk is an absolute gem!
Super hotel with a super view. The breakfast is excellent, the staff is very helpful. I can only recommend.
Very easy check-in. Room was clean and modern, the breakfast was excellent and the Terrace bar on the 10th floor was spectacular.
brilliant location for shopping. rooftop bar is really good too and not too expensive
the hotel is good i wsas in your hotel the second time rooms are perfectly clean but the breakfast for me the first time was a desaster thecups showed dirt from inside and out side the tomatoes which where cut where mixed with old and fresh i had two eggs wich were rotten and bad smelling i think some body has to look deeply into your breakfast apperance also outdated yougurt
The plus’s: greeting at arrival. Bottled water and asking if the 18th floor was too high. (No proplem)
Super Lage, tolle Bar mit Mega Terrasse, hervorragendes Immer with a view 😍
Great hotel with a fantastic views and very friendly staff, definitely enjoyed the views from the bar 👌
Gallery
Everything you need at a glance
Location and surroundings
A TOUR OF BERLIN’S DISTRICTS
Explore the districts of Germany's capital on this tour from Mitte to Charlottenburg.
Design worthy of an Oscar
This year's Oscar for the best hotel design goes to: Motel One! Just a stone’s throw away from Ku'damm, KaDeWe, the Kaiser Wilhelm Memorial Church and the Zoo Palace, our Motel One Berlin-Upper West will take you on an exciting journey through the history of cinema. Authentic copies of film props, Golden Bears and old cameras meet the elegant style of our design hotel. Unwind in our golden bar after a long day, admire the picturesque view over the capital from our roof terrace, or experience a private screening in our own cinema lounge.
The design of our super-modern rooms is inspired by the works of celebrity photographer Jim Rakete, who photographed famous German actors in important locations around the hotel exclusively for Motel One. Elegant furniture by Baxter complete the design of the Motel One Berlin-Upper West.
The excellent location right at Kurfürstendamm and the Berlin Zoo make the hotel perfect for an extensive discovery tour of the city. Business travellers benefit from excellent connections to the central station, Messe exhibition grounds and the airport. Book your affordable room at Motel One Berlin-Upper West … and action!
