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What our guests say
Very good
Overall rating from 7,712 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.5 of 10
Room 8.9 of 10
Bathroom 8.8 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.4 of 10
Friendly and speedy checkin, flexible payment modalities, impeccable room and wifi connection, cosy and delicious breakfast to brighten the dark Berlin winter morning.
For me, everything was very good as expected. Staying with Motel One was a great pleasure. Many thanks for the quality of the offered services.
Efficient, clean, comfortable. Everything worked just as it should.
I like staying at the Motel One close the Berlin Central Station, the team there is always helpful and ready to make my stay comfortable wherever possible. I always use them whenever I'm in Berlin.
Alles top!
Great location, room and staff. Loved the breakfast!
Very pleasant hotel, friendly staff, nice court yard, very good breakfast. I can fully recommend the hotel and I am using it regularly. The only little inconvenience is that I find the air inside the building a bit sticky.
I found my one night stay obscenely overpriced for the room I got and the customer service. The shower was awesome though, but I regret having stayed here. It's hard to pinpoint specifics but it felt dark, claustrophobic, and customer service was a bit... Lacking in kindness and friendliness.
Wonderful for a short stay. Couldn’t have been more convenient. Room was comfortable, enjoyed the breakfast. I would be happy to recommend it.
A second or at least a thicker blanket would be appropriate, especially in the colder seasons. Wifi is virtually non existent.
A convenient friendly hotel conveniently close to Berlin Hbf. Comfortable beds, clean rooms (a little cramped as the beds are large. Our favourite Belin hotel.
I really enjoyed the beautiful bar which you have in your hotel, also the drinks!!! Thank you for everything, Ingrid Reuter
A fab hotel and well placed for rail travellers arriving or departing from Berlin Hauptbahnhof. Friendly and helpful staff and the bar area is a nice place to chill.
We really enjoyed our stay at your hotel. We especially appreciated the early check in. The breakfast was really good, with gluten free bread. But when we wanted to split the payment for the room, as I'm used to staying at your hotel, we were informed that it was impossible. The reason was that the staff didn't know the new system. We were four persons. I wanted to pay for my staying and one brekfast (we only ordered breakfast for one day) .But after two of the receptionist had a go with the new system I was charged three breakfasts and my friend one breakfast and both rooms. Why do you not train your staff before you start with a new system?
exzellent and Friedli personal, at desc good breakfest and silent room
Great location, close to Hauptbahnhof. Nice general areas, good breakfast, but the rooms are very small including the bathroom. Corridors a bit dirty and old. Overall still a good experience
Person in reception weren’t very helpful when I ask for parking they said is full and I cannot used and in the evening other person told me that is free. So parked for no reason somewhere else.
Nice, clean, friendly, central location. The only problem was the missing hot water in the morning for the shower ;)
More choice of bar food would be good The vegetarian option had run out when I was there
our favourite hotel to stay in when in Berlin!
Loved it, as always. Especially as I was able to check into my room as soon as I arrived on the sleeper train (at 8.30am) from Brussels. Thank you - I was able to catch-up on my sleep and freshen up.
toilet in the bathroom was not completely clean
The house keeping kept ringing the bell twice once at 8.30 AM and at 10.30 AM despite the "do not disturb sign ". This is annoying for a business travelers who knows that the check out is at 12.00. Especially this is distribution the morning meeting that we scheduled before the check out. Please instruct the house keeping to differentiate the business traveller and frequent customers from others.
Typical efficiency room in a well located hotel
Nice people clen room
Having used Motel One Hotels in the past I knew what to expect and my short stay confirmed that their standards were still high. All the staff I encountered were positive, friendly but at the same time very professional.Very clean room with the most comfortable bed/ pillows and a good powerful shower. It's location was ideal for me as it was very close to Berlins Central station
Great location next to Central Railway Station. Perfect adherence to Motel One standards. Maps and Flyer with restaurants were very helpful.
Staff been really nice and helpful I would have liked an USB connection in the room (as my adaptor didn’t do its job anymore.
Everything was excellent. I would suggest to offer a bottle of water per night :)
This was my second stay at a Motel One (Frankfurt was the first) and it was even better this time! All of the employees were very friendly and went out of their way to help in any way possible. As before, the breakfast was excellent. The location was perfect being right across the street from Berlin Hbf. I also really appreciated the efforts to soundproof the rooms as sirens seem to be a constant sound in Berlin and I could barely hear them with the windows closed.
I like the concept of the hotel chain. No frills but very nice design, excellent beds and very friendly staff. Breakfast is nice and ‘as usual’, a bit innovation here would be an add-on.
We arrived tired at 3:00 am to check in, at least the reception should show friendliness instead of a frown. Breakfast is very very poor. I do not recommend this hotel, nor will i come back.
The hotel meets all expectations, friendly service, clean and well-kept rooms, efficient air conditioning, soundproof windows. A big plus is the beautiful patio where you can relax and luggage storage. From my perspective, breakfasts could be cheaper.
super
great stay, very clean. friendly staff !
Only there the 1 night, very good Especially the breakfast Would happily come back
Comfy. Clean. Great customer service. Good coffee.
The hotel is well-located, comparing to other three-star hotels, the rooms are smaller. There are no kettles and bottles of water in the room, reception told us to buy from the bar…
I was impressed by the very friendly and helpful staff. My only “complaint” was that I found the uninvited aquarium screen on the TV a bit annoying and difficult or impossible to turn off. Still a 10 out of 10, though.
Alles allerbestens!
Friendly, great breakfast, perfect room and bedding. Couldn’t fault it - location and value for money!
Alles super
I have enjoyed my stay in your hotel as everything went perfectly well. The building is new, the room is comfortable, clena and quiet. The ability for me to leave my bike in a secured place at the back of the hotel was a key decision maker when I chose where to stay especially so close to the train station wher eI had to be early next moning.
We had a great time - Joshua on reception was amazng. Breakfast was good and over all our stay was great. We had a small issue with getting replies to our emails to book with a child. I really wish you would have that option on your website and then I could give you a 10.
My stay was excellent. The front desk personnel were very helpful and even went so far as to ensure I paid the correct amount for my stay. For that I am eternally grateful. Special mention to Ibrahim at the bar, as well as Paul, Jill and Mudi of the front desk. These people made my stay very enjoyable. Paul, Jill and Mudi ensured my transactions were correct and advised me in detail of what to do. Everyone who worked at Motel One I encountered was amazing but these 4 persons really went above and beyond.
Everything was great as always.
The reception was unfriendly.The room was absurdly small bathroom tiny.No amenities apart from a bottle of water. Average breakfast.
Es war alles Tip Top
Well located. Clean and efficiently run.
Sehr gutes Businesshotel
Gallery
Everything you need at a glance
Location and surroundings
A TOUR OF BERLIN’S DISTRICTS
Explore the districts of Germany's capital on this tour from Mitte to Charlottenburg.
At the heart of the government district
Please alight here for immediate check-in to our affordable hotel at Berlin Central Station! We hope your journey was pleasant, and we’ll make sure your stay with us at Motel One Berlin-Hauptbahnhof will be too. Our hotel isn’t just incredibly close to transport links, its design is inspired by the eponymous station. It features exquisite station-themed installations, cosy booths styled on train compartments and old photographs showing you how the old ‘Lehrte Station’ was transformed into the state-of-the-art Berlin Central Station we see today.
Hidden gem in Berlin
We have something else that we’re sure you’ll love: our outdoor lounge. Enjoy exclusive peace and quiet in the heart of the city, looking out across the Moabit Historical Park. This green oasis is a veritable sanctuary to unwind in, featuring a natural wooden terrace, small grassy islands and a water feature. And while we’re on the subject of relaxing: enjoy our extensive breakfast buffet, free wifi, convenient check-in and check-out times in addition to rooms with super-comfy box-spring beds and the latest flat-screen TVs. Those are just a few of the reasons to sit back, relax, put your feet up and enjoy top value for money when you stay at our design hotel. Pay a visit to the lounge or head to the bar, where our friendly staff will be happy to pour you a drink, prepare you a snack or answer your questions.
Our affordable hotel is located right in the vibrant heart of the capital: at Berlin Central Station in the Moabit district. It is within walking distance of the government district and Reichstag, the Chancellery, the Museum of Natural History, the Tiergarten park, the Charité university hospital and Brandenburg Gate. And it’s only a hop, skip and a jump from the Spree river. Our Berlin hotel is the perfect base from which to discover this trendy capital on a city break.
Well-connected
Perhaps you’re in Berlin for business instead? Not only is Berlin Central Station with its connections to international rail lines right on our doorstep, but you can also easily get to Berlin-Brandenburg Airport and the Messe Berlin exhibition grounds (ICC) from our hotel. You couldn’t be closer to the capital’s transport hub at Motel One Berlin-Hauptbahnhof. It’s in such a convenient and central location that it’s perfect no matter whether you’re just on a stopover or whether you’re staying in Berlin for longer. Our hotel is just the ticket for a stress-free trip.
