To mówią nasi goście
Bardzo dobry
Ogólna ocena na podstawie 4264 opinii
Uprzejmość 9.2 z 10
Czystość 9.1 z 10
Recepcja 9.1 z 10
Hall i bar 8.6 z 10
Położenie 9.3 z 10
Pokój 8.6 z 10
Łazienka 8.7 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.5 z 10
Ocena śniadania 8.4 z 10
This stay was a 100% improvement from our stay at Motel One in Munich. No bedbugs! Great location. Convenient to the Underground. You could improve the diversity of your front desk staff to make it feel more welcoming.
Perfect temperature, amazing staff. We were having a glass of wine at the front of the lounge and a gentleman walked in off the street and was not leaving us alone; a member of the check-in staff immediately recognised the problem and promptly resolved the issue very professionally and calmly. Could not be more impressed with his quick and efficient action. This made me feel safe to stay at this location. Outside of this blip, the room was perfect for what I needed, comfortable and clean. Location was easy to get to from the tube, and close to where I needed to be as well as restaurants for dining.
Overall I had a very good time. Just two remarks: The view was disappointing compared to the rooms facing the Gherkin. The mattress - for my taste - was too soft.
Super Hotel
The cleaner came into the room twice in the morning before 10am. We booked a a one night stay. The cleaner should not be coming in until we have checked out. Also the queen or king bed was just two twins pushed together, so there was a gap between the mattresses.
Great service, friendly staff clean rooms
Had a lovely time stayig at Motel One London Tower hill. Prime location, clean and cozy rooms and excellent service made our stay quite memorable.
Always pleased with our stays. It’s a very relaxed atmosphere. A good place to chill. Could do with a little more hanging space which we have had in other rooms but no biggy. Our room was cosy warm too. We found a cheaper rate on a different site and we immediately got a refund. Thank you Motel One manager Tower Hill.
Excellent service thought our stay from check-in to departure. Thank you to all staff members that assisted our family, during our stay with you on Tuesday and Wednesday. 10/10
Friendly personnel, everything you need in the room, good beds, the only thing missing for me is a bit more small bites in the evening.
Thank you so much Motel One my stay was wonderful ! The service was super, all of the staff members was really professional and helpful especially Marco that helped me with recommendations about nearby sightseeing. I will stay again for sure at Motel One in one of my future trips to London!
After a stay at a motel, our stay at Motel One was extended in a beautiful room after we were informed that our return flight from Heathrow had been canceled. Perfect hotel in a perfect location. We will definitely be back here in 2025.
After staying in the Manchester hotel last Christmas it was a no brainer for me to book here for my trip to London. As a solo traveler it’s perfect. So easy to book, always in a great area and the relaxed breakfast dining is ideal for me. The room was spotless, the shower is awesome and the bed very comfy. So convenient for the tube and buses, with the Tower of London just a short walk away. Staff were very friendly and the note from house keeping on arrival in the room is a very nice gesture. I’ll always seek out Motel One for future trips
Great value hotel lovely bar area and staff couldn't be nicer. We would definitely stay here again if in London.
Good value for money, nice room and helpful staff.
It was another great stay at the Motel One Tower Hill. Thank you Delia and Greg for your lovely surprise and kindness... simply amazing and unforgettable. I will definitely be back next time I am in London!
Staff are excellent. I was just disappointed in the standard of my room 10 05. The carpet was really scruffy and felt unclean. The rest of the room and bathroom were spotless so I am not criticising the cleaner. Maybe just needs refreshing. The room is very close to the lift and this can be heard but didn't bother me. Breakfast and bar service was fab.
Nicole from reception is a very good professional ¡¡
Checkin was smooth and Maria at the front desk was very friendly.
Overall the experience was not a pleasant one. Upon arrival at the reception and confirming the room number there was a miscommunication from the receptionist in relation to my breakfast. I travelled for business and checked in with two other colleagues that had the exact reservation as mine. Whilst the other two receptionists were able to understand that breakfast was included, my receptionist phrased that the breakfast as an option, creating a misunderstanding in our group as the 3 of us understood that I had to pay the costs of it. Only with the assistance of another receptionist, the misunderstanding was resolved but she still told me that I was the one not understanding her question. It was a fantastic feeling upon arrival to be indirectly called dumb. The room I was placed in was for persons with reduced mobility. Although I understand that rooms are allocated according to availability, it is astonishing to see Motel One providing these to people who fortunately do not have the need - both myself and my other 2 colleagues were placed in this type of room. Also we wondered what would happen if someone with special needs required this type of special service and was refused because of one of us. I do not consider this to be a good practice neither thoughtful, only a way to guarantee the income. Also, as I fortunately do not need this type of room, I stayed in a room that was unattractive and somehow uncomfortable for me. The bathroom is inadequate, especially the height of the washbasin - too low - as fortunately I do not require any special conditions. The initial temperature of the room was uncomfortable - too cold - given the outside temperature of the day and perhaps this could be anticipated considering that we were travelling in December. In view of all this, I was not tempted to use the bar services in the evening. The next morning I decided to have breakfast first and then return to my room to pack and check out. I was challenged on this decision by a cleaner when I left the 'do not disturb' sign on the door. This lady told me that she wished to clean the room immediately!!! Although she was friendly I was not expecting to be pressed on my staying, especially when I had breakfast at 7h15am and the checkout limit is much later. The breakfast was very pleasant - nice variety of food, fresh and well organized; however, the supporting staff is overall uninterested when asked to assist with information on the coffee machine or location of the specific food. Also I wondered what was the fuss regarding my breakfast reservation as no member of the staff controlled my entry (neither of any guest) leading me to think that anyone can have it. The check-out was uneventful, possibly due to the fact that I just had to put the room key in a box without any assistance from reception. Therefore, this staying was not the worse experienced but regrettably is far from my expectations given the rate and marketing Motel One promotes to the clients.
Friendly staff, nice vibe, great location
Dependable stay as always. Great location, great staff.
Nice motel but not enough choice on the menu fir dinner and very disappointed by the breakfast - expensive for the quality of the food.
room clean and good comfy bed :)
Cosy loving the log fire on the TVs, quiet and comfortable. Slept like a long, great location ❤️
We’ve stayed at Motel One Tower Hill many times and are always happy with the location. Gregoire and the team are simply fabulous at welcoming you on arrival and they can’t do enough to help. The bar staff are delightful too. The rooms and beds are super cosy and comfortable and I couldn’t imagine staying anywhere else. Thank you Motel One Tower Hill!!! :)
Friendly and efficient staff, comfortable room, great location
friendly staff welcoming you pleasant environment. funky interior
What more do you need. Clean, efficient and friendly.
This is a very comfortable hotel with great space, amenities and a fabulous view from certain rooms. I have stayed here twice and will gladly stay again. It is also very convenient to the tube and local sights.
Nice hotel; it's clean, good beds and modern interior. The breakfast is okay, but for this price I'm missing things like scrambled eggs and pancakes.
It is a great motel located close to the underground station and city centre. Very comfortable bed and tidy room. I highly recommend staying at Motel One!
Best Price / service . We enjoyed our stay A bit crowdy and disorganised for Breakfast. No one checked we were guest and our room nr.
Hotel was good, as we have always found Motel One hotels to be. However in our opinion the price is simply too high even by London standards. Lounge and bar OK but no Design Wow Factor as often found in Motel One bars.
We had a top floor room with an amazing view. Room was spotless, reception were very friendly and professional. Breakfast was varied and set us up for the day. We cannot wait to come back. A find in an amazing city.
Good staff, clean room, all good.
Staff members are very nice. Facility is very clean. Walking distance to Tower Bridge and Tube station.
Amazing location in the City if London, not too pricey if you book in advance.
Very friendly staff, great location, modern and comfortable hotel Nice bedroom and bathroom and good continental breakfast.
Got a lovely upgrade to a room with a view that was fab! Thank you so much!
Quiet, good value stay, with excellent temperature control. The room was compact but the carefully designed makes the most of the 16 square metres of space available.
The bed was very soft which meant you sank into it - toilet water was running all night - couldn't seem to close the sink plug for a shave (but this is probably me!) other than this a good stay - thanks
As good as usual!
Best central hotel in the City
Alles bestens :) gewohnter Motel One Standard
Overall very good stay. Staff were friendly and efficient. Room was spotless and bed was comfy. A couple of minor improvements in the rooms would be appreciated for next time: - a few more hangers - proper water glasses or cups rather than disposable ones The F&B offering in the bar/lounge could be improved to offer a bit more variety than just basic toasties and the breakfast food offering was good, but the coffee didn't taste great. Ended up going to Pret on the corner on the other mornings.
The hotel is well placed for meetings in the city and a stone's throw from the Tower of London and bridge. The rooms are basic, but have everything you need and are clean. I did not have the breakfast and so can not comment on this, but very reasonably priced and will definitely be staying there again for my next visit to London.
Bardzo dobry kłopoty z korzystaniem z WIFI pok 2016
Bardzo przyjemny hotel z ładnym lobby, niezbyt dużymi pokojami, ale bardzo czystymi. Świetna lokalizacja - blisko tower, przystanek autobusowy i stacje metra oraz sklep. Dużym plusem była bardzo miła i pomocna obsługa.
Bardzo polecam ten hotel w Londynie. Świetnie ulokowany, przepiękny hall, bardzo gustownie urządzony pokój. Jedyne minusy to zbyt ostre światło w łazience - przydałaby się może regulacja ostrości światła - oraz dość wąskie przejście między łóżkiem a biurkiem.
Galeria
Wszystkie informacje w skrócie
Położenie i okolica
Pobyt w królewskim stylu
„God Save the Queen!” – oto jak wita się gości w naszym królewskim hotelu Motel One Londyn-Tower Hill w brytyjskiej stolicy. Kolaż znajdujący się w recepcji przybliża historię ceremonii koronacyjnej, zaś lobby zdobią takie same podświetlone sześciokąty, jak na zewnętrznej fasadzie, tutaj przedstawione jako symbole diamentów. W One Lounge, którego wystrój nawiązuje do pobliskiej twierdzy Tower of London, możesz zjeść iście królewskie śniadanie. Na rycerskim stole w otoczeniu historycznych scen serwujemy zdrowe, ekologiczne śniadanie. Kanapy wykonane na zamówienie z prawdziwej skóry wykończone w stylu Chesterfield tylko dodają klimatu. Wygodne łóżka kontynentalne zapewniają gościom głęboki sen godny królów i potęgują niezapomniane wrażenia, które serwuje nasz designerski hotel. Welcome to London!
Nasz niedrogi hotel znajduje się w centrum miasta, w bezpośrednim sąsiedztwie twierdzy Tower of London, która przez stulecia służyła jako więzienie Korony brytyjskiej i była sceną wielu wydarzeń historycznych. Zaledwie 500 metrów od hotelu znajduje się stacja metra Tower Hill, z której można dojechać do wszystkich zakątków miasta. Hotel jest również doskonałym punktem wyjścia do zwiedzania miasta na piechotę. W ciągu kilku minut dojdziesz stąd do mostu Tower Bridge, a stamtąd wzdłuż Tamizy dotrzesz do turystycznego serca miasta. Znajdują się tam wszystkie atrakcje, które warto odwiedzić w Londynie. Należy do nich na przykład Katedra św. Pawła, London Eye i Pałac Buckingham. Na co jeszcze czekasz?
