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To mówią nasi goście
Doskonale
Ogólna ocena na podstawie 13 063 opinii
Uprzejmość 9.5 z 10
Czystość 9.3 z 10
Recepcja 9.4 z 10
Hall i bar 9 z 10
Położenie 9.7 z 10
Pokój 8.9 z 10
Łazienka 8.8 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.7 z 10
Ocena śniadania 8.4 z 10
Tolles Hotel, super nettes Personal und Top Lage in Hamburg
Very warm welcome (asked me how my journey was and it seemed authentic). Nice room with balcony to the fleed. Next morning I just wanted a coffee, no breakfast and they gave it to me for free since it was "Nikolaus". Very nice gesture!!
So comfortable so gentle , personally after my experience, motel one is gonna be always my first option wherever i go
Easy and quick check in an cosy rooms. I wanna highlight the friendlyness of the staff! Everyone was super welcoming and this is not a usual thing anymore.
Great location for the purpose of my visit. Great view from the room. Absolutely everything in the hotel was fine.
Once again a very enjoyable stay. Would love to have tea/coffee facilities in the bedroom. Comfortable bed. Location great for the Ubahn. On check out greeted by 2 delightful front of house ladies. Back next month.
Very comfortable hotel in a good location. One disappointment that no tea or coffee facilities in the bedroom. In a modern hotel I feel this should be be provided for your guests.
I really enjoyed my stay and my room. It was clean and comfortable.
Prima
Fanthastic lobby, elegant and trendy, beautiful bar and patio on the channel. Breakfast very good. Rooms too small without fridge and wardrobe. No sleepers neither if asked ti the reception. No smart TV and low connection in the Roma 4th floor (474)
Alles top
MotelOne hotels are always same. No surprise at all. Comfortable and basic rooms for your needs. Very well located. Walking distance to main areas in the city centre.
The common areas of the hotel were much larger than we expected. While our room was small, it was very quiet and had wonderful amenities. The bathroom was larger than expected (from reading another review). Breakfast was outstanding. The offerings were varied and there was something for everyone. Coffee was delicious as were the breads and fresh fruits. Overall, we were quite pleased with our choice of hotels while in Hamburg.
Room directly next to the elevator shaft: I could hear noises from the elevator all night. I only slept 3 hours. I find the night manager at the reception to be a bit unfriendly and usually not very helpful. As was the case this time. I see him there often so he must be a valued employee. I find his junior colleagues are much more friendly.
Clean hotel. Friendly staff
Lage super, Style cool
Always a pleasure to be here. Friendly staff, Nice atmosphere, comfy mattress, tasty breakfast…see you next time!
Tolles Hotel, super zentral, top Service!
Alles super.
Alles super....
less enjoyable than previous visits: the reception staff was professional but not very charming or personal which made the whole stay just as expected but nothing special
It was not possible to get breakfast for 2 days from 3-day stay because of a very long queue. I had to cancel my breakfasts, which I ordered during my room reservation.
I was very pleased with the hotel itself - location, comfort, cleanliness, friendliness of staff and would recommend it. I was staying for 3 nights and would have liked to unpack, but could not because there were no drawers in the bedroom. The main problem for me was the website : 1) difficulty in booking and 2) locating the hotel, no clear map and no instructions how to arrive are given on the website. It is normal for any organisation to give directions eg by train, U bahn or by road. I think it is one website for all of your hotels and the only difference is the name of the hotel and price. This is not helpful. I had to email the hotel to ask for directions. Even then they directed me to the nearest station, but did not describe how to get from there on foot.
Great location, stylish, good value, friendly staff, clean, quiet room, comfortable bed. Could maybe improve the breakfast here and there but it does the job. This would be my first choice visiting a German city now.
Wie immer The best one Motel Note 1++++
We were absolutely happy with this hotel. Fast and very friendly check-in. We enjoyed the location a lot. Highly recommendable.
Motel One Just Get it Right
Very good service and location
Bardzo dobra lokalizacja, ciekawy wystrój, czysto, miła obsługa i wyśmienite cappuccino
We absolutely loved the hotel. The location and the style of the hotel is fantastic. It is very quiet, but then again in the middle of the city. We had rooms facing the fleet and we so much enjoyed that. The staff, bar, lounge area and breakfast are equally great. So a absolutely enjoyable stay from beginning to end.
Super!
Excellent, outstanding personal, by far the go beyond their responsibilities
Great hotel. Easy access by car. Nice large parking garage. Nice room. Nice lounge and delicious breakfast buffet. Perfectly located right next to the Portuguese quarter. Right in between U-Bahn Rödingsmarkt and Baumwall. Just a short walk to the Elbe Promenade.
We spent 3 nights in this location. Online Check-in worked w/o issues and the reception was very friendly. The parking garage was easy to reach and the price was reasonable. The room had a perfect view and was super clean. The Hotel Staff was super friendly and helpful. The bar had a wonderful atmosphere and the drinks, as was the service, were excellent. Happy to return there to stay again in future trips to Hamburg.
Great location, friendly staff, perfekt room
It is always a great pleasure staying in Motel One. Fleetinsel in Hamburg is a perfect location.
Great experience here! Hotel is really well located to everything (walking, public transportation). Staff is very helpful, very kind and they handle a lot of people really well (at breakfast, in the bar area at night). Would absolutely stay here again! Only reason my review is not a 10 is that the rooms are pretty small, although, well equipped for their size!
Love it!
war alles super
During our stay, my young son unfortunately fell ill after consuming something, resulting in him vomiting on the carpet late at night. We found ourselves in a challenging situation, especially as the housekeeping team was unavailable at that hour. I want to commend the employee at the reservation desk who went above and beyond to assist us. He provided cleaning supplies and even helped me clean the room, all while offering to change our room to ease the situation. His prompt and empathetic response made a difficult night more manageable. However, I was quite surprised and disappointed to learn the next morning that we were charged 50 euros for the carpet cleaning. While I understand that accidents like this may require additional cleaning, the charge felt unexpected and somewhat unfair, especially considering the circumstances, effecting the whole experience about our stay in a negative way. I believe this situation could have been handled with more understanding and flexibility, given the distress we were already under. I would appreciate it if you could review this matter, as I feel that such charges should be communicated more clearly in advance, or, in certain cases, reconsidered entirely.
Tiptop!
Top
Lovely and very welcoming hotel. Everything you need and very comfortable.
Great breakfast Room small! No space to unpack
efficient clean courteous cool design
Everything was very good as usual. I am staying on Motel One hotels always on my both business and leisure trips. This was my second trip to Hamburg and I with no doubts selected this hotel again. Location is perfect, rooms are clean with comfortable beds, breakfast is very delicious and fresh. I'd prefer to stay here next time again. The only one small disappointment is that I was not offered a free bottle of water as a beOne member for many years already. I did not know about that and have just read that as a beOne member I should be provided the bottle of water at every stay.
Alles prima
Pokój czysty, hotel bardzo dobrze położony. Miałem ładny widok z okna na kanał. Drobne wady to: mało różnorodne śniadanie, problem ze znalezieniem miejsca, żeby to śniadanie zjeść oraz dosyć mały pokój i brak szafy na ubrania.
W barze mógłby być większy wybór winna na kieliszki oraz wybór win deserowych (portwein?)
Bardzo dobry hotel w Hamburgu, świetny stosunek jakości do ceny.
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Położenie i okolica
Fleetinsel: wyspa w sercu Hamburga
Witamy w naszym hotelu na wyspie Fleetinsel, w samym sercu hanzeatyckiego miasta. Stylowa przystań, w której każdy poczuje się komfortowo. Ale zacznijmy od początku: co właściwie oznacza niemieckie słowo „Fleet”?
To nazwa przystosowanych do żeglugi kanałów w północnoniemieckich miastach nadmorskich, przede wszystkim w Hamburgu. Fleetinsel zatem to wyspa otoczona przez kanały Herrengrabenfleet i Alsterfleet w samym sercu Hamburga. I to na niej znajduje się jeden z naszych hamburskich hoteli: Motel One Hamburg-Fleetinsel.
Od musicalu po miniaturowy Wunderland
Landungsbrücken, Jungfernstieg czy HafenCity – z centralnie położonej wyspy Fleetinsel szybko dotrzesz do każdej atrakcji w mieście. Spacerem szybko dojdziesz z hotelu do hamburskiego ratusza, kościoła św. Michała czy „ulicy grzechu” – Reeperbahn. Miłośnicy kultury docenią bezpośrednie sąsiedztwo słynnej Elbphilharmonie, a także znanej dzielnicy Speicherstadt. Ten kompleks magazynów oraz granicząca z nim dzielnica Kontorhaus z fascynującym budynkiem biurowym Chilehaus są od 2015 roku wpisane na listę dziedzictwa kulturowego UNESCO. To pozycje obowiązkowe na turystycznej mapie Hamburga. Jednym słowem warto pospacerować pieszo wąskimi uliczkami pomiędzy zabytkową zabudową z cegły albo wybrać się w rejs po miejskich kanałach. Jedną z bardziej znanych atrakcji miasta jest również Miniatur Wunderland, czyli miniaturowa kraina cudów, czy Gewürzmuseum – muzeum przypraw. A jeśli morskie powietrze zaostrzy apetyt, najlepiej wypróbować doskonałą ofertę kulinarną pobliskich restauracji, kawiarni i barów.
„Perła Północy”, jak czule nazywany jest Hamburg, ma naprawdę wiele do odkrycia. By jednak odpocząć od zgiełku i atrakcji, wystarczy zostać w naszym hotelu. I po prostu się zrelaksować. Obfite śniadanie, bezpłatne Wi-Fi, dogodne godziny zameldowania i wymeldowania oraz pokoje z wygodnymi łóżkami kontynentalnymi i nowoczesnymi telewizorami to tylko niektóre z powodów, dla których goście chętnie nas odwiedzają – i odpływają u nas myślami... W strefie lounge czy przy barze z najlepszymi drinkami i przekąskami z pewnością każdy poczuje się komfortowo, a miła i pomocna obsługa udzieli w razie potrzeby najważniejszych informacji o mieście, kraju i kanałach. Albo pokieruje, którym połączeniem najszybciej dostać się bezpośrednio do dworca czy lotniska w Hamburgu.
Nad samą wodą
Świeżą morską bryzę hanzeatyckiego miasta można poczuć również w naszych hotelowych wnętrzach – oczywiście tylko w przenośni. Wystrój naszego hotelu bowiem jest zainspirowany morzem, które ma wyraźny wpływ na wygląd i atmosferę Hamburga. W całym hotelu można znaleźć nawiązania do portowego życia – doskonale widać to po kolorystyce i kształcie mebli oraz w detalach dekoracyjnych. W końcu Hamburg to największy i najważniejszy port morski w Niemczech. Od frachtowców po luksusowe liniowce – cumuje tu niemal wszystko, co wypływa w morze. Zapraszamy do Hamburga, „bramy Niemiec na świat”. I koniecznie do „zacumowania” w naszym hotelu Motel One Hamburg-Fleetinsel, z nowoczesnym designem i najwyższym komfortem w dobrej cenie.
