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Ogólna ocena na podstawie 3660 opinii
Uprzejmość 9.3 z 10
Czystość 9.3 z 10
Recepcja 9.3 z 10
Hall i bar 9 z 10
Położenie 9.8 z 10
Pokój 8.7 z 10
Łazienka 8.8 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.6 z 10
Ocena śniadania 8.5 z 10
Alles super!
Disappointed with the room we were given on our arrival as it was extremely small and very cold, on the 7th floor (in the roof space) and had no wardrobe, drawers or hooks for our clothing, just a small sideboard. Thankfully we were moved immediately to another room upon our request. This room was warm, spacious and had plenty of wardrobe space and shelving and was the same cost. Given we've stayed in other Motel Ones, we knew the original room wasn't anywhere near the usual high standards, so maybe you should reconsider allocation of this room, or others in that roof space, as it'll reflect on your brand. Despite this, have no hesitation in recommending the hotel chain though.
Great hotel, in a strategic location (near to train and express bus to airport, but also to all touristic attractions)! Friendly staff and a cozy bar-lounge space in the ground floor. 100% recommended.
Such a lovely hotel with friendly helpful staff .
Spotless room shower bath room 10/10 would definitely stay again
Great location, very quiet room, great breakfast- all excellent
Very well located. Nice lobby. Quiet room. Very good breakfast. I love everything about the hotel. Will stay there again for sure.
Amazing hotel. Spotless clean great staff. Great location. Wouldn’t stay any where else. Thank you
Excellent location, right beside Waverley station. Friendly staff and stylish environment. Room comfy and clean. The bar was excellent with lovely views and attentive staff. Only negative was how long a walk it was to use toilets from the bar - down several flights of stairs and along a convoluted route!
Very comfortable as usual. Great selection at breakfast. Public areas cosy at a bitterly cold time of year. However, bathroom sink old and crazed glaze. No or ineffective extractor fan so bathroom steamy after shower.
Evreything was excellent except that the room needed more space to store clothes. Putting in another chair and table would suffice. otherwise excellent stay
This hotel’s location, at the bottom of Cockburn Street, makes it perfect for going around the old and the new parts of Edinburgh. It is a stone’s throw away from the train station, the Airlink Bus to the airport, cab bay, and a short walk to the tram lines and public transport. Just across the Waverley Bridge to Princes Street and all the busy shopping areas. Lovely and cosy lobby/bar area. Very good breakfast. Some accessibility issues with several sections of the corridors containing stairs. If you have accessibility issues please inform at booking time in order for your needs to be accommodated properly.
The hotel was great- close to everything and staff were amazing.
Nice and clean room, enough space, good location But the air-con functioned unwell, and towel is bit dirty.
Perfect for me, a solo elderly traveller.
Slightly small room and a skylight that let in the light, but good value for money
Room a bit too small
The hotel is perfectly located and very inviting and clean! I’d like bigger towels as they are more like hand towels and a draw maybe for smaller items of clothes.
Beautifully designed hotel, unbeatable location and super friendly staff (who were always kind and went above and beyond).
The room was nice , However there was no ventilation or air flow in the bedroom even with the window open . It was like trying to sleep in a oven. When the room got too much i went down to the reception, so he went to have a look at the air con in our room, but it had broken and could not be fixed .so gave us a fan which help a little . But didn’t sleep
We always stay at this hotel, we come to Edinburgh every year for our anniversary and always book this hotel. 5 years in a row now. We love it, but this time wasn’t the greatest. Our room was terrible, noisy and situated in a really bad area. Footfall coming past all night, really noisy and was difficult to sleep. For the price we paid (which was more than usual) I wasn’t satisfied with where we got put. Other than room location and noise everything else was amazing, staff are excellent and we love the overall vibe of the hotel (hence the reason we stay here every year) Not sure if I would rebook here due to the room situation this year, it’s put us off a lot.
Motel One has been my go to hotel for all me 3 Edinburgh visits. Hotel in an excellent location, right in the limits of old town, and walking distance to Royal Mile and Edinburgh Castle. Really nice staff, clean and comfortable rooms.Breakfast buffet was excellent.
Excellent location, small but comfortable room, loved the fireplace setting on the TV, and very nice and helpful staff who booked early taxis for me. The 24 hour service is great. The water station by the bar was a plus, too. I would definitely stay here again next time I'm in Edinburgh!
Very good location, near to many places of interest within walking distance and near to many shops and eateries. Front desk staff are friendly and helpful, in particular, Louis. He is very professional and helpful when we encountered some hick ups on the first day when we checked in. And he helped resolved the hick ups within minutes. Louis is a valuable asset to the hotel. Hotel is clean and cosy.
Excellent stay. Perfect location. Staff friendly & helpful. Rooms clean & well equipped. Will definitely return
Have stayed in the hotel several times; still my first choice of hotels in Edinburgh, Excellent location, helpful and frindly staff, good breakfast, very clean and excellent, spacious room on floor seven
Competitively priced, excellent housekeeping service and a lounge bar that must be the envy of much larger more expensive hotels. One recommendation, on my next visit it would be nice to see one or two draught beer pumps in the bar.
Way over priced for the size of the room, not enough drink amenities. Barley warm roomBrilliant location
I think it is extremely overpriced for what it is. Very basic rooms, with miniature no toiletries. It was very noisy, so noisy we couldn't have the window open but could still hear the noise through the closed window. Good location but I would say that is about it.
Bardzo ładny hotel w samym centrum super lokalizacja, przyjemne wnętrza, ciekawa stylizacja, duży pokój, pyszne śniadania. Widok na zabytkowa ulice miasta.
If what I describe here below is what you want to offer to your clients, then in that case your hotels do not match with me. If the below is far away from what you want to provide to your clients, then you must change some things. We checked in on the 24th of December, and our room 325 was ready early, so we checked in, we speedy unpacked the luggage and we met our friends who have suggested this hotel. When we came back the afternoon, we have put the heater on and we discovered that the heater was actually a cooler and brought out cold air in Edinburgh on December!!! We called reception, and a lady came to our room to check, and here the story begins, she told us that we have right, and that the heater didn’t work, and we just lost maintenance, who left 5 minutes ago, and they will only come back after Christmas so problem could not be solved at this moment. She told us that they have plenty of portable heaters, I am not surprised, and they could bring us one or even two. Other solution to change room. We discussed it with my partner and decided to use the portable heater because we were extremely tired to change room at this time.The conversation between me and my partner was in our language Greek, while the discussion with the receptionist in English. When she left to bring the portable heater, our internal comment was how a Greek reaction to say that maintenance left 5 minutes ago. At this stage I want to inform you that I had my bachelor in England for 3 years and my master in Scotland for 1 year, so I have a slight experience about how an English or Scottish person would have reacted at similar case. She brought the portable heater, which worked for exactly 25 minutes and then stopped, not for getting cold but forever. When we went for Dinner, we went to the reception to inform that the portable heater didn’t work!!!None was there!!!We had to wait for 5-10 minutes and an other lady arrived and after starting to explain the problem again, then the lady which brought us the portable heater appeared. She told us always in English and by playing Goofy to us, that the heater stops and restarts, and we have to wait for about 10 minutes till it starts again, I am sure you have to be a technician to know this information, that even a child knows!!! Anyway she told us that there is no problem because they have plenty and she will bring another one!What a surprise!!! And then we met our friends and learned that both receptionists were fluently speaking Greek, meaning that the lady who came at our room and intruded our personal space, was monking at us and played dumn. So, during Christmas day the same team of ladies was at the reception, everytime they were seeing us getting in the hotel, they just disappeared!!!!Unbelievable, unprofessional behaviour!!!! Most of the time they were both missing from reception and were at the bar. On the 27th of December late afternoon, we went to the reception to ask if maintenance checked the heater.And from the discussion we understood that none checked the heater, and the heater certainly didn’t work before our check in, not a surprise that the room was available when we arrived! So the solution was the same, a second heater or change of room was the note on hotel’s system for 325! And they checked in people coming from a country with 20 degrees at this room,not smart at all!!! My problem is not only the heater and the lies, neither I wanted any contact with Greek people, my problem was not the music we had to hear late at the evening, we used earplugs, my problem is that this is not a professional behaviour. It is completely unacceptable and it would have ruined our Christmas if we haven’t met all these Scottish and foreign people working at the restaurants, shops, tour operators, tearooms and museums, who were polite,professional and respectful. If the above experience is satisfactory for you then no hard feelings…we just don’t have the same viewpoint about hotels and hospitality.
Place was clean and charming decor. Unfortunately our room was at the far end of the second building. The path until there with suitcases is terrible. Bed was hard and rather uncomfortable. I‘m used to better stays at a MotelOne when i was in Germany several times.
Excellent Hotel, I would ask for the following SPA facilites and Restaurant for the evening and also the TV menus are very slow and doesnt include freeview channels only 10 English
Peaceful and relaxing environment to come back to after a day out in the city.We have been before and will be back again. Room 504 was a bit on the small side.The lady on reception offered us this room 2 hours before check in which we were very pleased to take.The carpet was horrendous but it is like that to do a job. We would certainly recommend your hotel to friends.
Very helpful and friendly staff, nice rooms and perfect location
Motel One was such a pleasant experience for us starting with the excellent location in the heart of Edinburgh. We couldn’t possibly find a better accommodation for 3 days in a very competitive price. Room was bigger than we thought, very nice and clean. We had breakfast there as well on Christmas Day, which was great, with a variety of different food to choose from. Staff was always friendly and helpful, they store our luggage before and after the checkout which was so ideal for us. The only problem was the time we were flying which was very early in the morning and the check in was at 3pm. I would suggest that Motel One should offer an extra service like earliest check in to guests that are willing to spend something extra to get in their room earlier. The overall experience was amazing and we are eager to stay in Edinburgh Royal again and try the other ones all over the world. Thank you for making our journey so memorable.
Great place, good break fast, comfy bed, TV should be able to mirror to phone
I love the location and style of the hotel. It’s always relaxed, friendly and has a feeling of energy. The rooms are always comfortable and clean.,I would like a small bottle of water in the room and would much prefer proper cups rather than paper ones.
Excellent - we really enjoyed our stay. Staff very friendly and helpful, bar is lovely and chilled and felt very at home. Literally only tiny thing I noticed was no lock on the bathroom door. I am maybe being silly and there might be a reason for this but I don’t know I just like to lock the door hahahah.
Love this hotel, this was my second stay here but could really do with with a revamp. Room are lovely very comfortable and spotless. On the down side reception and bar area is very tired needs a refresh.
1 nights stay, room was just as required and not too expensive, continental breakfast was adequate but overall perfect for central Edinburgh.
A great hotel, centrally located, near the Royal Mile and Princes Street. We had a room with a view, which I'd recommend booking (The tea and coffee facilities were okay but not fantastic - real cups would have been better) Check-in was so friendly,as were the staff. Buffet breakfast was excellent. Recommended.
Great location by the station but also quiet. Friendly staff and clean comfortable room
Tripped coming out of Waverley Station and landed in hotel Thats how close it is Beautiful hotel And great VFM Staff were fantastic and we were given a free upgrade with a spectacular view Will definitely use again No complaints what so ever 10/10
Really enjoy staying here, great hotel and staff
Staff was extremely nice and friendly. This was my third stay at Motel One and I'm always very satisfied. One tiny point of feedback: the bathroom door was slamming itself shut quite violently (room 3.51). Perhaps this could be fixed :)
Room was too hot when checking in. Temperature control is not specific to individual rooms so just turned it off all together and kept windows open.
The downstairs toilets were disgusting. Waiting for our train after checking out, having a drink in the bar we used the toilets before we left! Otherwise I would have given a 10.
very good stay as usual only thing we arrived after 3pm and the room was still not ready so had to go out before unpacking ,also top shelf of hanging area had been overlooked ,not only a little dusty but pair of ladies underwear was left there ,
Very good all round. Great spot for the trip
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Położenie i okolica
Majestatyczne wnętrza
W Motel One Edynburg-Royal podejmujemy gości w iście królewskim stylu: na turkusowym dywanie. Mając za tło piękne Stare Miasto Edynburga – część światowego dziedzictwa UNESCO – zapraszamy w historyczne mury i wyjątkowe wnętrza, w których królewski styl łączy się z naturalnością i malowniczością wyżyn Szkocji. Wszechobecny turkus doskonale komponuje się tu bowiem z zielenią. Botaniczne detale dekoracji i obsadzona prawdziwymi paprociami i mchem tylna ściana recepcji nadają wnętrzom hotelu uroku szkockiego krajobrazu. Jeszcze bliższe naturze są prace fotografa Thomasa Effingera, który uwiecznił w nich florę i faunę Szkocji, co idealnie współgra z koncepcją aranżacji hotelu. Jego zdjęcia prezentują się wspaniale przede wszystkim w pokojach: nad tartanowymi zagłówkami
wygodnych łóżek kontynentalnych. W razie problemów z bezsennością można pokusić się o policzenie owieczek: ich rzeźby autorstwa Marie Talalaeff zdobią bowiem ściany hotelowej strefy One Lounge. Dla miłośników whisky ma co nieco do zaoferowania również nasz bar. Tutaj nie tylko opróżnia się butelki, lecz również je podziwia: oświetlenie nad kontuarem składa się z 50 dekanterów do whisky i stanowi wyjątkowy, przyciągający wzrok element wystroju. Następnego dnia z samego rana kolejna niespodzianka: pyszne obfite śniadanie godne monarchy.
Do naszej królewskiej rezydencji w Edynburgu można wygodnie dotrzeć pieszo z dworca Waverly lub autobusem z lotniska Edinburgh Airport. Sama lokalizacja hotelu jest bardzo prestiżowa: zaledwie kilka uliczek dzieli go od sławnej Royal Mile. Nasz designerski hotel z gwarancją najlepszej ceny jest idealnym punktem wyjścia do zwiedzania miasta i wszystkich jego zabytków. Pozwól sobie na spacer po Royal Mile, zakupy w Edinburgh City Centre lub spotkanie z historią kraju w National Museum of Scotland. Dotrzeć pieszo można również do Ogrodu Botanicznego, Princes Street, Scott Monument i John Knox House. Co jeszcze znajduje się w pobliżu naszego hotelu? Oczywiście: liczne puby, restauracje i kawiarnie. Jeśli natomiast ciągnie Cię do natury, lecz masz za mało czasu na wycieczkę w region Highlands, polecamy wejście na wzniesienie Arthur's Seat w Parku Holyrood. Z małej góry Edynburga rozpościera się imponujący widok na całe miasto, Edinburgh Castle i Calton Hill. Możesz też udać się do destylarni whisky w pobliżu i poczuć, jak smakuje Szkocja w najprawdziwszym znaczeniu tego słowa. Na zdrowie – albo, jak mawiają Szkoci: „Slàinte mhath!”
