Motel One Bruksela
To mówią nasi goście
Bardzo dobry
Ogólna ocena na podstawie 5751 opinii
Uprzejmość 9.3 z 10
Czystość 9.3 z 10
Recepcja 9.2 z 10
Hall i bar 8.9 z 10
Położenie 9.2 z 10
Pokój 8.7 z 10
Łazienka 8.8 z 10
Bezpłatna sieć wi-fi 9 z 10
Stosunek ceny do jakości 8.6 z 10
Ocena śniadania 8.4 z 10
I love everything about this hotel.
All great, but I always forget to mention that I am a Be-One member, not sure if one accumulates points or something. In that case, please add my stay of last Sunday-Tuesday (2 nights).
I filed a complaint because I was in a room with the bathroom that had a very pungent smell. The first thing I arrive were sold out so I can change. The second night I requested cleaning, but it did not fix it. I made a formal complaint haven’t heard from The staff or the manager. I’ve stayed many times at Motel One but this time I was disappointed.
We informed the front desk that the ventilation in our room was not working properly. The representative explained it was unusually hot weather and in the next few days it would cool off and the air conditioning system id turned on at a later time of year. He showed us with a pamphlet how to set it to ensure the temperature at the lowest possible. After following instructions given it was still very hot in the room. We were then told maintenance would verify which they never did as confirmed by another representative at the front desk. We stayed there 5 nights and every night was sleepless due excessive heat due to the malfunctioning ventilation system. We could not leave the window open as we were situated at the side of the boulevard where first responder vehicles passed regularly with blaring sirens. I can confirm it was malfunctioning since we are now staying at the Motel One Amsterdam and the ventilation is set as we were instructed and we are very comfortable. Also, upon check-in we declined daily housekeeping but requested that our towels be changed daily and garbage empty. For two days no one came by, I had to personally hand the towels to be changed and a very full garbage pail to be emptied to housekeeping as there were two at either end of the hallway and both informed me that our room number 475 was not on their list, hence didn't offer to provide the service requested. I must say, we left with a bitter note.
Everything was satisfactory, however breakfast area was very limited to find a table, making people to wait. Only cold selection of food. You could expect more due to the price range.
Facilities are modern but also a bit sparse (no refrigerator). When I exercised, I noted that the carpet hadn't been vacuumed thoroughly. Staff was very friendly, but I hardly needed contact with them. The breakfast room was objectionably crowded.
very good location, modern, clean hotel, good breakfast
Jose was the best! Very very helpful and overall welcoming during my stay. David, Francisco(s), were all also very friendly and ensured that I was taken care of. Great staff overall.
Very good service and helpfull employees at the front desk. Very good breakfast and efficient staff who cleared the tables for the next guests. Even though it was full, we quickly got a seat and a clean table. Very nice location, close to the city center and a good starting point for visiting all parts of the city
Hospitable staff ( though sometimes not in their job description) , cleanliness everywhere , punctual appointments, I don’t think I will think what hotel to attend whenever I’m in Europe , read you have lots of branches . One important thing for us middle easterners we prefer a bidet (shattaf) in the toilets . Thanks again from my wife and I Mohammad Ali Dabbous
Nice hotel, good location but some difficulties with booking and checkins.
Great location and efficient staff. Clean rooms
Good hotel but the AC is always non existent. It’s really hot in every room. Bed is good, bathroom was large
room is very small and lack of mini bar hair conditioner and water is very inaapropriate
Really wonderful people working in your hotel, gentle and supportive, congratulations
I use Motel One whenever I can, and I have to say that the quality, services, bar, and customer service are excellent. The only downside is that the rooms are always a bit too small.
Negative:Due to the current (great) weather conditions, the rooms our room was extremely hot (30 + Celcius) between 11:00 to 18:00. Positive: The employees at the bar were extremely kind, attentive and helpful. They made sure we were comfortable and helped us with recommendations of where to eat or visit. (Special thanks to Francisco)
I've been in the premises several times. This was by far the worst. Room was very warm and the general air system could not be adjusted to the rooms getting sun most of the day (only option was opening the window, which was not ideal for a room facing the main street). Additionally, the bathroom had a very weird "sewage" smell. Oh, and 1 last thing, Wi-Fi didn't allow having videoconferencing properly, which was part of my work tasks while in Brussels.
I have stayed in one of the best hotels ever. Very clean, excellent position, close to the centre and to the Central Station, the staff was very kind. Big room and with a nice view to the garden.I will definitely come back.
With my 3 friends, we really liked the hotel: the staff, the room, the bed, the view from the balcony as well as the Interior design: fournitures and the colors. Additionally, the location is just perfect!
Had a wonderful 5 night stay here whilst in Brussels. Great location and walkable for the main city area and central station. Breakfast was good, but no bacon or sausages etc. otherwise there was a reasonable selection. Bar area was great and very relaxing after a busy day of sightseeing. Some very nice restaurants nearby.👍🏼👍🏼 Staff were very friendly and helpful.
Bed and room are comfy, good location but staff lacks hospitality . After checkout I stored my luggage at the concierge. During collection , the staff took a bit longer to get my luggage so naturally from outside I said if I can help to identify my luggage . I didn’t enter the room and I was in the rush because I have the train to catch. The other staff (he is still young) in the reception shouted to me to hold as if I was about to steal something from the hotel. I cannot accept this behaviour because the tone he used when speaking to me is so rude.
The staff were very nice, and the hotel is excellent. I do recommend it.
Hotel room was lovely, nice surprise to have a balcony and views were amazing
Room and toilet size too small. No cabinet for dress hanging and drawers for items storage
The stay was good. I am a regular guest of Motel One in Brussels and the stay is as good as always. The rooms are clean and comfortable. On this occasion, I met Francisco at the bar, and it made a huge difference. He was very attentive, quick to offer help and always gave us great recommendations for food. He is very knowledgeable about Brussels and friendly.
Feeling like I have been before…familiar. Great guys on reception. Very clean.
It was perfect. Clean and silent.
Clean and comfy room in a good central location.
Very nice and well-located hotel. My favourite hotel in Brussels.
Employees aré awesome! Thanks Francisco the barman who gave us all the best tips to eat and enjoy Brussels.
Location was great. Reception staff was friendly and informative. Frustrated with no refrigerator in room. Also, there was no hot item(s) for breakfast.
Nice and good accomodation in city centre.
Everything is excellent and staff is incredibly nice. Only one thing I miss is a kettle in the room.
Great location and great reception. My appreciation to Mellisa and Alessio for their friendliness and kindness!
The room was very hot and hard to cool even with the windows open 24/7 which was hard because of allergies and the loud police and ambulances for it being in the centrum of Brussels I understand but didn’t get the feeling any airco or circulation was available when the window was closed so for comfort I had to open a window
Nice hotel, on a very good location. Clean room, not too big, but well equipped. Friendly and helpful staff. Good breakfast.
Fabulous hotel and location staff so helpful and nice
There was a service entrance below the room, there was a commercial vehicle working until around 1am, then more again from 5am. It was awful, I don't know how you can give that room as the best/most expensive option. I will raise this as an official complaint and I expect a refund
The hotel is in a good location to walk to central station, tourist areas and metro. Everything was clean and the staff were very helpful. We found the room a bit small for our needs, but it is a budget hotel. We would recommend for 2/3 night stay. Tea be making facilities in the room would have been good.
Great hotel for the price! We had a very pleasant stay
Absolutnie perfekcyjna usługa za konkurencyjną cenę. Blisko do dworca, parku i dzielnicy europejskiej. Pokój cichy (6 piętro), dobrze wyposażony i nieskazitelnie czysty. Jest sporo gości, ale lobby jest przestronne
Jestem jak zawsze zadowolona, zarówno z obsługi, śniadań, jak i warunków (czystość , wyposażenie). Jedynym mankamentem jest brak czajnika, aby można było przygotować sobie gorący napój w dowolnym momencie dnia, nawet w nocy.
Wspaniałe miejsce - polecam
Bardzo miła i profesjonalna obsługa! Super miejsce, lokalizacja - blisko do większości atrakcyjnych miejsc.
Obiekt ze znakomita lokalizacją, czyste i wygodne pokoje - choć mogłyby być wyposażone w większe biurka + ekspresy do kawy/herbaty. Bardzo miła i pomocna obsługa. Obfite śniadania - lecz brakowało mi jajecznicy i paróweczek.
Pobyt w hotelu bardzo przyjemny. Pokoje czyste i zadbane. Śniadania bogate i smaczne. Jedynym mankamentem w mojej ocenie był brak wody do picia w pokoju.
Hotel czysty, obsługa miła, ale jest wiele rzeczy, które wg mnie są praktycznie standardem w hotelu a tu ich brakuje: czajnik w pokoju lub w przypadku jego braku pomieszczenie gdzie herbatę lub kawę mozna zrobić w ciągu całego dnia oczywiscie mozna prosic o wrzątek w barze ale jest to krępujące), mało doświetlone pokoje i korytarze sprawiają depresyjną atmosfere, a zważywszy na wielkośc pokoju wręcz przytłaczają, dodatkowo śniadanie na zimno-wielki minus, oraz zimno w łazience w której człowiek musi rozebrac się do mycia!
Czysto, uczynny personel, świetna lokalizacja
Bardzo dobry hotel, miła i uprzejma obsługa recepcji, szczególnie młody chłopak mówiący po polsku. Wytłumaczył nam jak najkrótsza droga dojść do Wielkiego Placu. Dobre śniadania, nie było problemu z wcześniejszym zameldowaniem. Bardzo polecam ten hotel w Brukseli.
Galeria
Wszystkie informacje w skrócie
- Szybkie zameldowanieDla członków beOne: Wygodne wcześniejsze zameldowanie i oszczędność czasu
- Napoje i przekąskiBogate menu w naszej strefie One Lounge
- Poduszki i kołdry antyalergiczneWymarzony komfort snu w wysokiej jakości pościeli
- Bezpłatna sieć Wi-FiW całym hotelu
- Atrakcyjna lokalizacjaNocleg w wyjątkowych lokalizacjach
- Nocleg w pokoju z rodzicamiBezpłatnie dla dzieci do 12 lat
- RecepcjaCzynna przez całą dobę 7 dni w tygodniu
- Zdrowy bufet śniadaniowyZ wieloma produktami ekologicznymi i kawą fair trade
- Zwierzęta domowe mile widzianeProsimy o kontakt bezpośrednio z hotelem
Nasze pokoje
The One
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Telewizor z płaskim ekranem 40''
- Bezpłatna sieć Wi-Fi
The One z widokiem
- Wielkość pokoju 16 m²
- Łóżko kontynentalne queen size lub king size (160-180 cm)
- Z widokiem
- Granitowe łazienki z deszczownicą
- Bezpłatna sieć Wi-Fi
- Telewizor LG z płaskim ekranem 43"
The One z balkonem
- Wielkość pokoju 16 m²
- Łóżko queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Telewizor z płaskim ekranem 40''
- Bezpłatna sieć Wi-Fi
- Taras na dachu
Special One
- Wielkość pokoju 20 m²
- Łóżko queen size lub king size (160-180 cm)
- Granitowe łazienki z deszczownicą
- Telewizor z płaskim ekranem 40''
- Bezpłatna sieć Wi-Fi
Położenie i okolica
Hotel Bruksela
W naszym Motel One Bruksela możesz poczuć się jak monarcha. Pierwsza belgijska para królewska wita Cię z entuzjazmem przy barze, majestatyczne fotele zapraszają do odpoczynku, a królewska obsługa stanowi tu standard. Przy projektowaniu hotelu czerpaliśmy inspiracje ze znanych brukselskich koronek. Zdobią one One Lounge w różnorodny sposób - czy to jako nadruk na luksusowych włoskich skórzanych meblach marki Baxter, czy jako olbrzymi ornament świetlny. Również belgijska sztuka piwowarska jest tu silnie obecna ze swoją osobną kartą piw. Jeżeli preferujesz odpoczynek na świeżym powietrzu, z przyjemnością zaserwujemy drinka w Outdoor Lounge na spokojnym, zielonym dziedzińcu. Czy można się jeszcze bardziej zrelaksować?
W centrum Brukseli nasz niedrogi designerski hotel zaprasza do poznawania zabytków belgijskiej stolicy. Katedra St. Michael, Stary Ratusz, Grand Place i sławna figurka Manneken Pis są równie łatwo dostępne, jak międzynarodowy dworzec Bruxelles-Midi/Brussel Zuid. Nieopodal hotelu znajdziesz również Parc de Bruxelles, zieloną oazę w środku dużego miasta.
Zarezerwuj pokój w naszym niedrogim designerskim hotelu, ciesz się swoim pobytem w królewskiej atmosferze i odkrywaj największe atrakcje Brukseli.
The Cloud One Lizbona
