Motel One Berlin-Alexanderplatz
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Hotel is in a great location. Room was comfortable and the standard size of Motel One rooms (a bit small). Breakfast was really good, my only attention point here is the tables availability. Tables were not cleaned frequently. There were many times when there was nowhere to sit, not because there was no free table, but because there was no clean table available.
Friendly service, amazing breakfast, all clean and good. Improvement idea: shampoo and shower gel was two in one, and no extra products such as body lotion e.g.
I love Motel One in general and the Alexanderplatz hotel is the one I stay at most regularly outside the UK. Despite being a motel one member the guy who checked me and my brother in law in decided we had booked via booking.com and did not offer us a bottle of water and allocated rooms on the noisy railway side of the hotel
Es war top
The hotel was lovely and the staff were very helpful. HOWEVER, we requested an accessible room and the shower had no grab handles - which is essential for safety for someone with a physical disability to shower. This needs to be urgently addressed as it is dangerous and false advertising of accessibility.
Great location with direct train to the airport and main attractions. basic breakfast which I would say it was a bit pricy. the only think I wonder was that apparently there was a fire alarm which we didn't hear at the topset floor. Maybe it was ok.
Excellent view, great bars, great service and great rooms. I can only recommend the place
Very nice, comfortable and well maintained hotel. Very courteous, dedicated and professional staff.
Check in and staff was exceptional. We had 2 bookings and the staff member confirmed we had checked in on line and arranged for rooms next to each other. He was brilliant, efficient, friendly and so very helpful. Room was "compact" but exceptionally clean and with a fantastic view of the TV Tower from the 13th floor. Breakfast was superb. The complaint by others of nothing hot passed us by the the sheer choice and quality of food and drinks. Again staff were efficient and helpful. One ignorant customer seemed to think it was alright to smoke in their room which led to a fire alarm at 11.00pm. Again the staff (and fire crews) were the epitome of efficiency and we returned to our room within 20 minutes. Would we stay again. Yes. Would we recommend - ABSOLUTELY. Thank you for making our stay so. pleasurable.
Pleasant. How it should be.
Great hotel in a good position.
Room too small. Cheap soap. No cream or any other toilette material. Few hangers for clothes. Poor breakfast. Expensive for what you get.
I found the reception to be kind and helpful. And the room itself was satisfactory. As always the more negative things are easier to point out. There was a temperature control in the room, at least I assume that's what it was, but it didn't seem to do very much. I found the room to be too hot for my taste so I turned it to the minimum 10 degrees and maximum fan speed. Despite this I didn't feel much of a change in actual temperature. Another issue I had was in the bathroom. I noticed after taking a long shower, there was A LOT of water on the floor in front of the toilet. The glass wall covers half of the shower area so I suspect the water splashes over to the other side over time. Had to use multiple towels and it was still too wet go to the toilet without having shoes on. It was less of an issue if I took a quick shower and pointed the showerhead more towards the glass wall, but even so there was water on the floor, just less so.
There was some confusion regarding my online registration. Once that issue was resolved - I was in a better space. I had issue with the free breakfast which I thought was included in my hotel registration - seemingly it was not. Another point of confusion. One final point - in the room on the headboard great levels of dust - and the carpet was a bit dusty as well - the room needed a good scrubbibgThe overall location, facilities, staff and accommodations were stellar. As an urban dweller being able to access public transportation was golden! Within a day I was riding the public transportation with natives making it to my conference location Humboldt University.
We had a great stay. Room very clean and fantastic view ( room 17 024)
Motel One has a cool vibe, good location, great breakfast, inviting bar with an amazing view and a friendly staff
I extended my stay, staying close to a month at your hotel and costing me multiple thousands of euros. For my last extension, I called the front desk and confirmed I would stay longer and pay in the late afternoon. Motel One’s, Max tried to force his way into my room and refused to acknowledge I had an agreement with the front desk to stay longer. He denied that I had extended my reservation, he demanded proof with the door forced open by him while I was sleeping and then claimed he found no reference to my reservation made a week earlier. I had a reservation well documented with a reservation number and timeframe. When I proved it to him by showing him my phone, he argued with me and said he could not find it. He never looked. He just wanted to harass me.
Dear Sirs, There are some recommendations coming from me. 1. It would be great to have some hot stuff for breakfast, like sausages and scrambled eggs. 2. In the evening I had to wait for a waiter for like 20 minutes, so I had to change my place to be seen by the waiter.
Very good place! Nice and clean room, good breakfast. Located in a strategic area of the city, close to public transport.
I can recommended! I'll back in the future!
Alles war super!
Great hotel, great bar and great staff. Thank You/Danke
Stink bad in bath room and toilet space. Some restaurant staff cannot speak English, (cannot understand room number)
Friendly staff, clean rooms, simple check-in/check-out system, excellent, great value self-service breakfast, great public spaces. Highlight was the roof top bar but also the Level 2 longe/bar area. Really well situated for public transport and walking to many major sights. Could be better if…: TV options limited for non-German speakers; no tea and coffee making facilities in the room; room quite small.
All good - breakfast excellent (despite no hot bacon + eggs!) Very pleased to have coconut (+ soya-free yoghurt) and great rye bread 2 things: - There are 2 exists to M1Alex - one was locked and could not be opened on Friday evening c. 7.30pm. The staff did not understand and could not open it. In an emergency this could have been very serious - Just before switching off at c. 11pm, the television in 4017 let off an alarm sound that we only managed to stop by unplugging (with difficulty) the TV: we didn't dare watch the tv again for fear of the alarm going off in the middle of the night. Please check!
Alles top...
In Summe gut
It is a clean nice room. For short Trips i always choose Motel One.
The hotel was perfect for 2 nights. Clean room and bathroom. ind staff. Good location.
Klasse Hotel
Really good stay, the room was clean and had a stunning view over alexanderplatz, close to all local amenities you can’t get a better location. My only feedback would be the room didn’t get cleaned over the 3 nights so we had to go to reception for fresh towels and also; more personal choice, no kettle for hot drinks or a small fridge to store cold drinks. This would have really made the stay even better.
Excellent stay for the Berlin Film Festival. Perfectly placed to travel across the city to various venues. Room comfortable and staff friendly and efficient. Exactly what was needed. Good stuff.
Great location, really good looking hotel and the bars on the 2nd and 18th floor are also top!
Great location. Easy access to mass transit. Competitive price. Friendly staff. Clean but small rooms with not much room to store luggage or clothes but typically if many European hotels. Would be better if had in-hotel fitness center and if breakfast were complimentary for all guests.
two points of improvement: * hair dryer in the room was functional but kinda bad: low air volume, takes a long time to dry hair. the ones in motel one brussels are better. * lounge barkeeper seems understaffed, took a long time to get served.
you should make some rooms with 2 single beds and not all with double bed.
Overall very happy with our stay! We love staying at Motel One hotels! The only reason I didn’t give a perfect 10 is because we booked a double and we only had one duvet and one towel set. Not something you want to deal with when you fall into bed tired from a full day of travel. Kudos go out to the super friendly staff and bartenders at 2nd floor bar. 🫶🏼
Breakfast is very poor. no omelet or scrambled egg, and it the same every day.
I stay here every year because of the location and love the design, confort and roof top bar but this time check in was a disaster: we wait 45 minutes on a line because there’s was only 1 receptionist and there was like 20 persons on the line! I saw there was another 3 receptionist inside and even if I asked to call someone to help she said we must wait patiently….this is not the way to treat hosts and your reception is ALWAYS terrible full of people waiting. It’s impossible to ask anything to them because there’s always only 1 or 2 receptionist working when you should have 4.
Mr Ali night manager was perfect very helpful and well represented Mr melody warm welcoming Mr Amir and Sophie very active and gentle I love motel one chain I have been in paris Brussels basel Barcelona and many many time in berlin MotelOne is the solution See you soon Dr Zaime Bouslama
As simple as that
Great location , clean , friendly staff & lovely rooftop bar. We arrived at 11am to leave luggage & staff member was really helpful & gave us a room that was available.
Very convenient location to visit Berlin, many restaurants only a few steps away and a ROOFTOP bar with a fantastic view on Berlin, really liked it ... and very friendly staff
Terrific room, great bed, great shower. Staff was fabulous, helpful and friendly. Location was excellent with S, U-bahn, busses, trams nearby. The rooftop bar was fantastic, good cocktails and panoramic view. The bar on floor 2 was equally delightful.
Thermostat did not work. No fridge or kettle in room
The Hotel is in excellent location and the breakfast is just amazing . The room is so clean and excellent service . Just the room is bit small . Overall great experience !!
Zawsze wybieram Motel one. Lubie lokalizacje, czystość. Dwie sprawy: Dobrze, że są szczelne okna. Nawet pokój z oknem na patio ( a dokładnie na ścianę) tego potrzebuje. Są tam przyjęcia nocne które odbijają się echem. Brak czajnika. Nawet malutki plus jedna szklanka byłby miły.
Bardzo przyjazny hotel, standard na wysokim poziomie, smaczne śniadania, pomocna obsługa. Wszystko na plus.
Super miejsce w samym centrum, bardzo dobre śniadanie! Polecam!
Wszystko dopracowane w najmniejszych szczegółach...Rozsądna cena. Perfekcyjna obsługa
Galeria
Wszystkie informacje w skrócie
Położenie i okolica
Moda, Design & Post Urban Art w stolicy
Styl naszego Motel One Berlin-Alexanderplatz kształtuje kulturowa różnorodność, kontrasty i miejski styl miasta świata, jakim jest Berlin. Oryginalne dzieła „Post Urban Art” artystów z Klub7 przenoszą życie i szczególny urok tej dzielnicy z ulicy do designerskiego hotelu. Warte uwagi są również włoskie meble marki Moroso w One Lounge, które nie tylko dobrze wyglądają, lecz również są niezwykle komfortowe. Tu możesz rozkoszować się zdrowym śniadaniem ekologicznym, a wieczorami poczuć odprężenie przy owocowym koktajlu.
Alexanderplatz symbolizuje różnorodność i kontrasty życia w dużym mieście.
Właśnie tam przywita Cię nasz Motel One Berlin-Alexanderplatz, który będzie wspaniałym początkiem poznawania hipisowskiej dzielnicy z inspirującą sztuką uliczną i licznymi butikami w centrum Berlina. Łatwo dostępne są również znane zabytki, których nie może zabraknąć podczas zwiedzania Berlina: Wieża telewizyjna, Czerwony Ratusz i Berlińska Katedra są nieopodal hotelu, a stacja kolejki miejskiej i metra Alexanderplatz połączy Cię z Wyspą Muzeów i Bramą Brandenburską oraz różnymi dzielnicami miasta. Poczuj życie nocne na Hackescher Markt lub poznaj niesamowite sklepy i bary w dzielnicach Berlin-Mitte i Prenzlauer Berg.
