Dit zeggen onze gasten
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Totale score van 6.269 beoordelingen
Vriendelijkheid 9.4 van 10
Netheid 9.4 van 10
Receptie 9.3 van 10
Lounge en bar 9.1 van 10
Ligging 9.4 van 10
Kamer 9.1 van 10
Badkamer 9 van 10
Gratis wifi 9.1 van 10
Goede prijs-kwaliteitsverhouding 8.8 van 10
Ontbijtvoorziening 8.4 van 10
Alles top :) Super Hotel in toller Lage!
Great hotel, friendly, helpful staff.
In general we had a quite good stay, however the housekeeping was very poor. It would have been nice to have some more few food options at the bar and some hot breakfast choices. We understand the concept of your brand, but for the money asking a bit of enrichment on some products is essential we believe. Also we had an unpleasant treatment they day we checked out from the lady at the front desk.
Motel One Prater Vienn has a very friendly staff especially Mile who was so friendly to us every morning for a breakfast.
Overall the second best hotel of the world. Seriously. Number one is 25t Hours hotel, but it is not the same price range. Room 458 I had to dig deep into to find something that was not great. So here they are: The television was not in front of the bed. The design was good on the bed aide wall, but the feont of the bes was just a boring white wall.
Our 3rd stay in a Motel One - this time in Vienna and again excellent. Had a room with a view of the Prater with a balcony. Good size. Continental breakfast good and filling for a day of walking. Will be staying in Motel One again.
It is cosy, clean, nice and quiet only 4 stops from the centre, close to the underground. Lovely!
Excellent service for our dogs: pillow and mat was very welcoming! The Prater Park with dedicated section for dogs within walking distance made our dogs happy!
Everything was just perfect!
I had a most wonderful stay at Hotel One Wien-Prater. The hotel lobby is "quirky" and very comfortable. The hotel is in a great location right beside the Prater and a train station. The room itself is an ideal size and very clean. Although the room doesn't have a kettle or mini bar (a problem for someone like me who loves a cup of tea in the early morning and late evening), the staff in the lounge bar gave me hot water and milk whenever I needed, so that I could make my own cups of tea to take back to my room - greatly appreciated! It is, however, the amazing staff at the hotel which make it memorable. A special mention of Sara in the lounge bar - no matter how busy it was, Sara was always welcoming, smiling and nothing was too much trouble. I highly recommend this unique hotel and will definitely stay there again if I am back in Vienna.
Everything was perfect. Only one thing but it is not a mayor problem that it was a bit cold in the rooms.
- nice and clean rooms - friendly and helpful service - quick administration processes
Friendly staff, efficient check-in, comfortable rooms. The breakfast area gets quite crowded and eating on a low table is not comfortable. Hospitality trays in the bedrooms would be a real plus.
Hotel is really good, position is great, staff polite and overall feeling was good.
My stay at Motel One Prater has been exceptional, thanks to the fantastic staff and excellent amenities. The team is incredibly friendly and polite, always going above and beyond to make guests feel welcome. Special mention goes to Mile and Sara, who made my experience even more enjoyable with their warmth and professionalism. The breakfast was a delight each morning—well-prepared, fresh, and with a variety of options to suit all tastes. The hotel's hygiene standards are impeccable; I felt reassured by the cleanliness in both common areas and rooms. The beds are also worth highlighting, as they are very comfortable, ensuring a restful night’s sleep after a day of exploring or working. One downside is the parking, which I found a bit expensive, but the quality of the stay more than made up for it. Lastly, I am curious to know how many nights I, Dijana Pejić, have spent at Motel One locations across Europe. If possible, could the hotel team assist with providing this information? It would be interesting to know my accumulated experience with this wonderful hotel brand.
It was all a wonderful experience, reception staff had all the patience and was helpful. Tea coffee machines would give in to the busy breakfast hours.
I would rather pay a little more for a complete room with adequate facilities, a balcony that is too narrow to move around and has nothing to do, new towels in the bathroom that smell sour and air circulation that doesn't work.
Very happy with some of your stuff. More than polite, really nice and helpful. (kitchen stuff, lady from Colombia, and India). Dining area small, and can get really crowded. Bed side tables too small.
Breakfast too crowded - otherwise fine. Reception desk polite and helpful.
3rd time at M1 Prater - always a good choice! The only thing is that the mattresses are way too soft. That's what made the experience only 'satisfactory' but not 'good'.
Location is good, everything is close by. The room was clean, but there was often some litter in the corridor (leaves, wrappers, food scraps). I also noticed a silverfish in the room. Breakfasts are rather standard; perhaps you could try adding something unique to stand out. Additionally, when there were a lot of people at breakfast, some had to eat at coffee tables, which wasn't very comfortable. My biggest issue is with the invoice, as I didn't receive the one I wanted. It was impossible to arrange anything by email—it felt like I was corresponding with an AI—and even in person at the reception, it wasn't any better. Changing the details just wasn't an option. In the world of customer service, "it can't be done" doesn't exist.
A very pleasant stay!! Danke sehr!!
Spaces for breakfast were limited during the visit, maybe there is a better way to organise the renewing spots. There should be a change or switch of bread and other stuff every day or now and then.
Quite good location, staff is quite supportive and friendly in nature. Rooms were quite clean. Worth staying at the price which were offered. Potential improvements could be for some hot break fast options for long stay.
Super Hotel, super Personal
The only critical comment I could make about the hotel is that the overall temperature (in light of saving energy and resources) is too high.
Clean room, friendly staff, central location. Free water bottle on arrival. Experience could be improved further by providing a tea and coffee maker in the room and a mini bar.
I did not get an invoice for my stay. can you organize an invoice on Polium GmbH Paulanergasse 14/4 1040 Wien sollte im System sein. Danke
I like the hotel in general, but I think the lack of refrigerator and kettle in the room diminishes my comfort greatly. There should at least be a kettle in the room so that I can make a cup of tea or coffee when I come back to the room after a tiring day or if I need to work at night or early in the morning in the room. The room amenities are insufficient. There should also be a bottle of water in the room per day. I should not have to go looking for a supermarket to buy a bottle of water.
overall it was good, however not having a water boiler to make tea or coffee in room was a bit frustrating.
Very good hotel, nice place. I will recommend it to my friends for staying in Vienna.
The hotel was very clean and provided good hospitality. Only my concern was there is not mini bar in the room or no room service menu (I am not sure if available).
always like to stay here. Front desk staff is extremely helpful and nice. rooms are big for european standards and comfy beds. breakfast is ample and the atmosphere in the hotel is casual and comfortable. the nice garden and outdoor space is a plus!
Dear Motel One, we spent the night at your hotel in Vienna yesterday (from 12.09.2024 to 13.09.2024). We arrived at the car park on 12.09.2024 at 9.05 p.m. (attached) and on 13.09.2024 I paid for the car park at 10.14 a.m. (attached), why did I pay 34 euros for the car park, as if I had paid for two nights. I was not in the car park for 24 hours, which means I should have paid €17 according to the website. Unfortunately, I paid €34 and only noticed in Poland when I got home. Please clarify this matter. Best regards. Marcin Ksiazek I sent you this message by e-mial.
Super beleving in jullie hotel! Service is erg goed, kamers schoon en functioneel. Ik kom graag bij jullie terug.
Goed verzorgd, vriendelijke service, fijne ligging
Zeer goed hotel
Spijtig geen ijskasten noch koffiemachine op kamer. Badkamer; weinig druk op water in douche en thermostatische kraan werkt niet echt goed.
De kamer en de douche zijn goed. We kregen een upgrate omdat onze geboekte, kleinere, kamer niet meer beschikbaar was. De kamer was een stuk groter dan de reguliere kamers en had een balkon. Voor een iets langer verblijf is dat heel fijn. Eindelijk een hotel met een goed ontbijtbuffet en vooral met een subliem team. Een genot voor het oog om te zien hoe georganiseerd en gestructureerd er gewerkt werd. Men had een goede taakverdeling en het buffet ( servies en producten) bleef goed aangevuld. Ook de placering verliep uitstekend en er werd zelfs tussen de bedrijven door geveegd, zonder de gast te storen, zodat volgende gasten ook in een nette ruimte konden ontbijten. Men kon zien en proeven dat er met hart voor de zaak gewerkt werd. Zelfs om 9.30 uur waren de halfzacht gekookte eitjes nog warm en werd er het buffet netjes aangevuld. En bovenal vriendelijk ontbijtpersoneel die je oprecht goedemorgen wenst en zelfs op de dag van vertrek vroeg of onze koffers al gepakt waren en ons goede reis wenste. Dit is hospitallity!
Prima accommodatie. Weinig op aan te merken. Hooguit een iets groter zenderaanbod op de tv, maar dat is niet heel belangrijk. Heel leuke loungebar. Ik zou de gratis fles water standaard op de kamer neerzetten vlak voordat de gasten arriveren met daarbij twee glazen. Vriendelijk personeel!
Ben hier al vaker geweest(werk), en het verblijf, personeel etc is altijd goed en vriendelijk
Een prachtig nieuw en net hotel met erg vriendelijk personeel. Team wat goed samenwerkt maar vooral Vicky was fantastisch! Goede bedden en fijne douche. Enige wat mist op de kamer is een koffieapparaat/water koker voor koffie en thee. Locatie perfect, met de ondergrondse ben je overal in een korte tijd.
Prima hotel. Gunstige ligging bij metro, vlotte en aardige bediening. Mooie, informele inrichting op de begane grond
Heel vriendelijk personeel, mooie verzorgde kamers en een gezellige bar.
service en personeel receptie en ontbijt TOP bed was matig/slecht, scheef weggezakt
Zeer vriendelijk personeel en mooie nette kamers.
Prima hotel, schone kamers en goede service!
Fijn hotel op een perfecte locatie iets buiten het stadscentrum. reeds meermaals geweest om te overnachten naar volle tevredenheid. Zelfs nu tijdens de verbouwing van de bar en lounge alles perfect geregeld ! Kom zeker terug en ben zeer benieuwd hoe de lounge eruit gaat zien.
Desondanks de werken , heb ik een gerust en gezellig verblijf gehad !! Ook een speciale vermelding naar de receptionist van dienst op 8/1/23 savonds. Proficiat en super goed gedaan om Nederlands te praten !!!!👍
Fijn hotel, goede verbinding met de stad.
Galerij
Alles in één oogopslag
Ligging en omgeving
Aan het beroemde attractiepark Wiener Prater
“Kom binnen!” is niet alleen de slogan van het attractiepark Prater, maar ook van ons Motel One Wenen Prater. De attracties van het beroemde attractiepark worden ook weerspiegeld in het design van ons hotel. Historische carrouselpaarden en schommelschepen brengen op een originele wijze beweging in onze One Lounge. Designelementen zoals de 'Pig Table' van Moooi en de 'Rabbit Lamp' verwijzen naar het feit dat de Prater naast een attractiepark ook een zeer uitgestrekte groene recreatieve zone is. Tijdens het gezonde biologische ontbijt kijkt u uit op het beroemde reuzenrad, de Flieder. En wie alvast een voorsmaakje wil van de leuke uren vol ontspanning die u in het park te wachten staan, die kan terecht in de Outdoor Lounge met zijn ziteilanden en fonteinen.
Ons voordelige Design Hotel ligt dicht bij de Prater en dus ook in de buurt van het wereldberoemde reuzenrad. Hier, in het stadsdeel Leopoldstadt, bevinden zich ook de beurs en de economische universiteit. Dankzij het metrostation Messe-Prater direct voor het hotel bent u zo in het centrum, bij de Stephansplatz en de vele bezienswaardigheden.
Laat u betoveren door te ontspannen en recreatieve zijde van deze metropool aan de Donau. Amusement verzekerd!
