Motel One Newcastle
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heel goed
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I paid extra for the city view room and my “city view” was a building infront of my window with a lift shaft that has windows so i had to have my curtains closed for my whole stay, there was also brown stains on the bed sheets and i don’t know what they were
The overall cleanliness of the room was good; however, the towels were smelly and couldn't be used at all. The bedsheets were clean.
Fantastic Stay – Highly Recommend! I had an excellent experience at this hotel. The location was perfect—just a short walk to the town center, quayside, and surrounded by great local cafés and restaurants. The room was clean and comfortable, making for a very pleasant two-night stay. The continental breakfast was amazing, with a great variety and quality. I’d definitely love to stay here again if I visit Newcastle in the future!
I enjoyed my stay - the room was quiet and the bed comfy. I also really enjoyed my brekkie, with one of your staff getting me an oat milk latte to ease me into the day. Consider enabling that in the machine as they do in Helsinki hotels. The room was a bit tired, and one of the lights didn't work.
Excellent location, friendly helpful staff, comfortable rooms.Ten minute walk to central station and many bars and restaurants
We have family in Newcastle and stay a couple times a year. Motel One is perfectly placed in the centre near to the metro. Staff are very pleasant and obliging and the rooms are always comfortable and roomy. We wouldn’t stay anywhere else.
The hotel was in a great location and within walking distance of everywhere we wanted to go. The staff addressed all of our concerns and questions about the city and points of interest in a friendly and helpful way. They went above and beyond to help - excellent customer service. The room was comfortable and anything we requested (extra toilet paper, bedding etc) was provided promptly.
Lovely hotel Easy check in and check out
Very central location within walking distance from shops, restaurants, bus station, train station and all other main attractions. Very comfortable room, (the only thing they can improve on are the pillows, not so comfy) staff are all very friendly and helpful.
A repeat stay for us because we live the location of the hotel but this time our room was let down by the very poor shower, almost no pressure, almost impossible to even rinse the soap off, tried all settings but barely more than a trickle 😢
Comfortable laid back hotel, comfortable beds & good shower. Staff were excellent so friendly and helpful. Room was quiet even though the hotel was busy. Storing our luggage after checkout was priceless. We thought the price of breakfast a little too high so we ate out.
Clean room lovely.
Easy booking East check in Rooms well equipped and clean lovely staff
Absolutely amazing staff hotel was clean and went beyond my expectations
Very lovely hotel. The staff were helpful and friendly.
Nice hotel in heart of Newcastle. Receptionist could have been more warm and welcoming after a long journey.
Great staff, security, setting.
Everything was great - the room, the service, it was clean and nice. Breakfast could have been more rich, that's the only thing.
Excellent stay. Room was comfortable and very clean. Only marked down by fire alarm going off late at night and then in the morning.
For me this hotel is poor due to false fire alarms going off, once repeatedly on / off at around 11.40pm, which not only woke me but went on so long I had to get dressed & exit the room. Then started again at around 7.15am while I was in the shower. In addition my shower was horrendous, the water pressure so low that I could hardly even get my hair wet. Let alone have any chance of washing it. No apologies either from receptionist over the fire alarm issue.
Unfortunately, this was one of the worst experiences I had in a hotel. The room was constantly cold. There is no chance that the temperature in the room could be controlled in any way. Breakfast was basic, literally. The door of my room was not locking properly. I had the stress that someone will enter my room. The door would lock only if you literally bang it with force. One more, the fire alarm. Smoking in rooms was not allowed (obviously). Someone did not follow the rule (at least this is what we were told). The result was the fire alarm went on for like 10min at 11:45pm. I was already in bed. All the residents in my floor forced to leave our rooms. Surprisingly, exactly the same happened at 7am in the morning. Can you imagine? The story that someone smoked is not convincing at all. The room is not properly cleaned. You can sense dust everywhere!!! I would strongly recommend to avoid this awful place! You will regret it! The only exemption is the friendly Asian guy in the reception!
I had booked direct for 2 adults and an 8 year old child. On arrival there was no bed made up for the child. Attended reception and staff attended promptly to make up additional bed however would have expected this to be noted on booking. Fire alarm went off twice during stay (around 11.45pm and 6am) so an interrupted night sleep. I appreciate this may not have been preventable and no fault of staff. Bed was comfortable and pillows very good. Cleanliness to room could have been better (dirt marks on switches and in morning discovered cigarette end in fold out sofa bed). A mixed review.
The staff were amazing on check in. Friendly and welcoming. The hotel has beautiful decor on arrival. The bed was so comfy. My only concerns were that my room smelled like bad plumbing, which was a little off putting! The fire alarm unfortunately went off twice in the night, and I didn’t see any staff to let me know where to go or if it was real.
Excellent room friendly staff in a great location
The room was basic but quite stylish, lovely bathroom! Downstairs areas were also very stylish and gave the impression of a much more expensive hotel. Staff were excellent - very friendly! My only niggle was that when I put my keycard in to operate the lights, there was a buzzing noise that got louder as time went on which meant I had to remove it when I was going to sleep meaning I had to try and feel my way back to the bed in the pitch dark.....other than that, I enjoyed my stay (and your cocktails are great too!) :-)
An excellent stay at the Newcastle hotel. Staff were incredibly friendly, and the rooms well maintained and with good facilities. My only small issue was that I felt the room could have been a little cleaner, particularly the shower tray. I would definitely stay here again.
Had an excellent stay here; the Motel is in a great location, well-appointed and quiet when we were there but might be noisier at weekends. The public areas waere spacious and comfortable and the bar reasonably priced with long opening hours. Breakfast is avaikable but we didn't have it. The staff were professional and friendly and the overall experience provided excellent value for money.
Reception area and welcome check in were more than satisfactory. Booked through corporate account. When I arrived at my room I was very disappointed as had been allocated room 259 which was an accessible room. A standard double had been booked. Where the room was clean it’s probably one of the most depressing rooms I’ve stayed in! A picture or two hanging on the walls would at least make it more appealing! The accessible bathroom was functional that’s all I can say. I didn’t book an accessible room. I went downstairs and asked a member of staff how they allocate rooms and he was quite dismissive saying that’s what you would have booked and the email would confirm it. No offer of another room. Rooms were all booked as Standard Double. It was only one night so I however out of the 12 or so colleagues I think 3 of us had an accessible room and listened to others saying how lovely their room/bathroom was!!! On checking out I asked the same question to receptionist who told me a completely different reason : we allocate the rooms until we have used them up and then start to use the accessible rooms! Who is telling the truth? My experience would prevent me from booking this hotel on future visits!
The receptionist was so lovely at check in as was the Italian bar tender. I met a member of cleaning staff in the lift who was also incredibly friendly. The breakfast
The room itself was nice and the staff were so friendly and helpful. I did have problems with the room not being properly cleaned though, with coffee stains all over the cupboards and hair left in the bathroom. Another problem I had was that the room was absolutely freezing and you can't change the temperature on the thermostat.
Mooi hotel met alle faciliteiten die er aanwezig zijn.
Schoon , netjes en vriendelijk personeel
Mooi ,schoon, goed ontbijt ,in centrum
Alles netjes en schoon. Mooi hotel.
Prijs/kwaliteir erg goed, ligging prima
prima hotel, nette kamer, heerlijk ontbijt, perfecte ligging midden in het centrum
5e keer dat ik hier heb overnacht. Hotel ligt midden in het centrum en is zeer netjes met goede bedden. Personeel is vriendelijk. Ontbijt is het enige waar ik negatief over kan zijn, dit omdat de keuze zeer beperkt is.
Ruime kamers met alles wat je nodig hebt. Weinig lawaai door de weeks en super vriendelijke bediening. Matrassen zijn helaas oud en doorgezakt.
Heerlijk hotel. Fijne schone kamer.
Goede kamer met raam dat geopend kan worden, prima ontbijt, vriendelijk personeel en erg goede service.
Nette kamer, in ochtend gewekt door brandalarm, wat later vals bleek , maar wel zeker 20 minuten aanhield. Geen uitleg bij de receptie of excuses, jammer.
Comfortabel hotel met goede centrale ligging. Vriendelijk personeel. Goed ontbijt. We hadden een kamer op de 6e etage. Deze kamer was schoon en netjes. Echter onplezierig warm. Temperatuur was niet te reguleren met de airco.
Hier al enkele keren geboekt. Prima kamers, maar wat aan de krappe kant, vooral als je de overdaad aan aan kussens ergens kwijt wilt. Prima bed, echter zo strak opgemaakt dat als je eenmaal onder het dekbed ligt en het wat meer naar je toe wilt trekken er geen beweging in te krijgen is. Je moet dan echt weer uit bed om het dekbed vooral aan het voeteneinde met geweld los te krijgen.Prima badkamer en TV. Ook ontbijt prima en ruim voldoende.
Mooi stijlvol hotel midden in de stad aan een rustig straatje en tussen de gezellige bars, pubs en reataurants. Bijna alle bezienswaardigheden van Newcastle op loopafstand. Prettige ontvangst en gastvrij personeel. Geen gebruik gemaakt van de bar en weinig vegan opties voor het ontbijt, vandaar de wat lagere rating maar het is voor het overige prima verzorgd. Leuk detail is dat er gebruik gemaakt wordt van locale producten. Een prima hotel tegen een heel gunstige prijs!
Goede ligging Rustig Dicht bij centrum Fijne kamer
Schone stiller kamers, goede wifi, goed ontbijt
Vriendelijke ontvangst bij de receptie. Mooie, ruime, schone kamer. Kingsize bed was heerlijk! Badkamer modern en strak en schoon. Luxe lounge, fijne fauteuils om in plaats te nemen. Het hotel is gesitueerd midden in het centrum van de stad. Toch geen herrie van buiten gehoord.
Prima hotel op goede lokatie. Alle Motel One hotels hebben zelfde sfeer en uitstraling: modern, comfortabel en vriendelijk. Deze ligt in het centrum van Newcastle.
Hele fijne ervaring, alleen moest ik plots €90,- extra afrekenen bij de receptie?
Blijft goed hotel op centrale locatie. Erg jammer dat je kamer niet wordt schoongemaakt. Bed wordt dichtgelegd, prullenbak geleegd en als het meezit worden handdoeken vervangen. Misschien komt dit door zeerkort verblijf van veel hotelgasten. Wij verbleven5 nachten in het hotel, dan verwacht je wel dat in ieder geval de badkamer wordt schoongemaakt. Bij aankomst was de kamer overigens wel keurig netjes.
Galerij
Alles in één oogopslag
Ligging en omgeving
Met de charme van een ruwe bolster
Ons Motel One Newcastle in het hartje van de stad heeft met zijn onafgewerkte bakstenen muren iets charmants. De industriële stijl van de authentieke bakstenengevel herinnert aan de geschiedenis van de arbeidersstad. Aan de binnenkant zijn de bruggen over de Tyne in het design verwerkt en de stijlvolle bar in de industriële look brengt ere aan Robert Stephenson, de uitvinder van The Rocket zoals de stoomlocomotief ook wel eens wordt genoemd. Meubels in echt leder van Baxter en hoogwaardige tapijten van Jan Kath maken de industriële look helemaal af. Verfijnde details zoals stoelen van Arketipo met een opvallend stalen frame of de spiegelkast met whiskeykaraffen geven het interieur een charmante touch.
Dat de gestreepte behang aan de receptie niet alleen heel erg Brits ogen maar ook het beeld van de truitjes van Newcastle United oproepen, is natuurlijk geen toeval. Ook de ligging in het historische centrum past geheel in de industrieel-moderne stijl van ons voordelige Design Hotel. Bezienswaardigheden zoals het Theatre Royal, het Grey’s Monument en het stadhuis van Newcastle liggen op een steenworp van het hotel. Ook heel handig is het feit dat het Centraal Station en de luchthaven goed bereikbaar zijn.
Boek nu een kamer in ons voordelige Design Hotel en ervaar het designcontrast tussen de 'oude' industrie en het 'nieuwe' moderne karakter van de stad.
