Dit zeggen onze gasten
heel goed
Totale score van 4.286 beoordelingen
Vriendelijkheid 9.4 van 10
Netheid 9.1 van 10
Receptie 9.2 van 10
Lounge en bar 9 van 10
Ligging 8.8 van 10
Kamer 8.4 van 10
Badkamer 8.5 van 10
Gratis wifi 8.9 van 10
Goede prijs-kwaliteitsverhouding 8.4 van 10
Ontbijtvoorziening 8.3 van 10
Other employe who checked me in was great. Made me feel at home, was efficient, kind and had a warm smile.
Walking distance from airport. Amazing place and super staff. Always will come back with great pleasure.
Very friendly staff, focused on fulfilling the customer needs. A very pleasant experience!
Online check-in failed Onsite check-in also had issues and the reception had many people waiting. Reception kindly offered to keep our luggage while we went out and we were able to easily login later in the night. Room was clean, but had a smell to it.
Super Hotel
Reception staff were friendly and helpful on check-in. Breakfast, although small in offering, was good. However, I don't like the fact that you have to sit on unusual chairs with very small tables. I would like to have proper dining tables. I also missed having a kettle in teh room to make my tea/coffee.
We loved staying in your hotel, everyone was friendly and helpful, the rooms were clean, nice vegan options at the breakfast buffet. It would have been nice if there was also vegan pastry though. And it was a shame that there were no vegan options for the toasted sandwiches.
Excellent place to stay. The room was very clean and comfortable. The staff was very friendly and helpful. I will definitely stay here again.
This property is simple, clean and a very good value!
Good nice . Staff very profesional, and very kind.
Very friendly staff, generously sized parking lot, very good price-performance ratio.
In general the rooms and the overall design are nice. What was off putting was the fact that the air condition in the room was not working which forces one to sleep with an open window. At the same time the room was above the main entrance with people standing outside smoking and chatting the whole night through, which impacted on the sleep quality!
Very polite staff. Very comfy bed and well designed rooms.
Perfect stay with professional Motel One team
Clean room, good value, somewhat small space/room
Prima kwaliteit, zeker in relatie tot de prijs. Enige punt van aandacht wat mij betreft is het ontbijt, daar vind ik de prijs-kwaliteit verhouding door prijsverhogingen langzaam aan minder worden.
The people at the bar and front desk were amazing. They always had a smile for you and made the atmosphere incredible. The room was very clean and especially the bathroom surprised us. The room was rather small but more than adequate for our short stay. The breakfast was also amazing. Everything was fresh and they had a lot of variety. The location of the hotel was very close to the airport. Our only problem was the public transportation to the hotel.
Friendly staff, clean rooms, great location with good links to the airport
only the airconditioning was not working. after i let this know at the reception it would be fixed. but in the evening it still was not fixed so it was very hot in the room (30 degrees all week) further everything was fine.
I've stayed at many motel one, but the staff is not trained well here. I had to carry a big iron board and iron across the hotel from reception instead of them bringing it to the room. Overall unfortunately unfriendly staff. Breakfast also very very basic compared to other motel ones.
Staff were excellent, both on arrival and on departure. However, I booked the hotel for a good nights sleep before returning to work through the airport. The hotel was full and the air conditioning in the room was not cooling and the room was uncomfortably hot. The traffic was noisy outside most of the night so I could not cool the room by opening the window. I ended up with a very poor nights sleep due to the inadequate AC
Really poor aircon in the room, it is barely blowing cool air and with hot weather it made sleeping very difficult.
super Service
the stuff is very friendly, smiles a lot and makes one feel welcome. Really good!
Our check-in and checkout process was seamless and quick. The room was really big and aesthetic. We didn't know where to get some supplies, on of the staff members assisted us with directions. All of the staff we encountered was quite friendly. They even ordered a taxi for us on departure.
Overall it was a good stay, I really enjoyed the personnel of the hotel, especially the french-speaking server who was in charge of the breakfast, he was really friendly and made us suggestions about places to visit in Hambourg. The points were lost in the bed and the blanket that I found rather "light" compared to other hotels I've been to, and to the lack of darkness in the morning as the blinds let some lights through. Other than that it was up to the standards I expected, and once again, thank you to the personnel of the hotel !
Alles Super 👍
Great staff. Great breakfast. Good room.
A brief stay in a small, but clean room. A decent bathroom with good soap and sower gel.
Service and the facility were both above average
Alles top
Overall, it was fine. When we asked staff questions about how to get around, they were unable to help us. We were not informed that breakfast was for a cost. Based on reviews and looking at our confirmation email that listed the hours, we thought it was continental. On our last morning, a staff member actually told us that it cost 17 euro per person and the woman taking the room numbers and working on breakfast service made fun of us (mocked) when we said we were sorry that we were unaware of the fee. We left immediately and didn’t participate in breakfast that morning and went to the airport early because we felt uneasy.
very pleasing
Die Klimaanlage war defekt.
You only have one nice employee, he is Moroccan, and you have a beautiful hotel. But the rest of the staff, in all honesty, do not have any tact or nice manner, especially the female reception staff, and this is my opinion and the opinion of my ten colleagues who were in the same hotel. They met me with disrespect and difficulty in discussing with them in a way that indicates a lack of decency. Virtually every request we made was met with rejection. Is it because we are foreigners and not welcome? I do not know. Please make a change for your reputation. Thank you any way
Clean well kept
Alles super !
Helaas had ik een bed waarvan het matras doorgezakt was. Daarom rolde ik naar het midden van het bed. Ook miste ik een 'normale' stoel bij het bureau om aan te werken
Friendly staff, good sized and clean room.
Prima kamer, prijs/kwaliteit verhouding goed, dicht bij vliegveld maar dank zij goede isolatie geen last van geluid. Minpunt is dat er duidelijk gerookt was op de kamer, ruikt niet fris
Alles super!
Artival, stay and departure were impeccable, just as expected! Yet, booking the hotel room via the motel one webpage on the cell phone did not work. Had to redo the booking via laptop. Not sure what went wrong.
Tolles hotel
Great motel in a walking distance from the airport!
Very friendly staff, great location near the airport. Great rooms and bar. Lovely breakfast.
Good value for the rate. Very clean and friendly staff. However, the matress was much too soft for comfortable and refreshing sleep.
Alles gut!
The room and the hotel were very good in general but I experienced a very unpleasant situation with a male welcome desk assistant who acted impatient and dismissive towards me. When someone in my group made a dismissive joke towards me he laughed and took that to mean that he too can be disrespectful and dismissive towards me, which is how I would characterize the assistance he gave me after.
Mooi en fijn hotel, wel jammer dat er geen restaurant is voor een diner. De opties voor een restaurant in de omgeving waren beperkt en op enige afstand.
Goed gelegen, vriendelijk personeel, uitgebreid ontbijt , afgesloten parking . Goed hotel !
Galerij
Alles in één oogopslag
Ligging en omgeving
Uw First Class Lounge in Hamburg
Het design van ons hotel aan de luchthaven van Hamburg is helemaal gewijd aan het thema vliegen. In de gezellige lounge van het Motel One Hamburg Airport wordt u met de propellervormige roomdividers van massief notenhout en de op metaal gestanste historische motieven ondergedompeld in de geschiedenis van de luchtvaart. Het plafond boven de bar wordt verlicht met lampen van Tom Dixon die met hun zachte vormen doen terugdenken aan de vliegtuigen uit de pionierstijd van de luchtvaart. De klokken met de tijden in de diverse tijdzones aan de natuurstenen wand vertellen u niet alleen hoe laat het is in Sydney, Londen en New York, ze verwijzen ook naar de rol van Hamburg als wereld- en handelsstad.
Modelvliegtuigen, boeken over de luchtvaartgeschiedenis en wereldbollen doen u wegdromen van verre horizonten en raken onze ziel. Of zoals songwriter Reinhard May het zou mooi verwoordde: „Über den Wolken muss die Freiheit wohl grenzenlos sein“. (Boven de wolken moet de vrijheid echt eindeloos zijn).Ons Motel One Hamburg Airport biedt onderdak tegen voordelige prijzen aan de passagiers en ligt in de directe omgeving van de luchthaven.Ons Motel One Hamburg Airport biedt onderdak tegen voordelige prijzen aan de passagiers en ligt in de directe omgeving van de luchthaven. Daarnaast kunt u vanaf de aan het hotel gelegen bushalte Röntgenstraße het openbaar vervoer nemen om snel in het centrum te komen, waar allerlei bezienswaardigheden zoals de Elbphilharmonie, de Sint-Michielskerk en de Reeperbahn, maar ook het beursgebouw op u wachten.