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Ce que disent nos clients
Excellent
Note globale sur 2 427 évaluations
Amabilité 9.5 de 10
Propreté 9.4 de 10
Réception 9.4 de 10
Lounge et bar 9.2 de 10
Emplacement 8.4 de 10
Chambre 9 de 10
Salle de bains 9 de 10
Wi-Fi gratuit 9.3 de 10
Rapport qualité/prix 8.9 de 10
Petit-déjeuner 8.8 de 10
My stay at the MotelOne was excellent from the airport pick up by the attentive Ibrahim to the check in Team and especially the breakfast crew. Wow, this team has customer service down to an art. The genuine caring service is being what I dare to expect considering the great price. I felt at home within minutes. Thank you for your amazing crew!
Just perfect, work travel, 3 days and everything was just right. Atmosphere, decor staff, bar, breakfast, service - all excellent especially the staff & their engagement
Alles top
Super fast and friendly check in. Clean and comfortable rooms. Affordable parking available at the hotel. Breakfast price is too high.
That was perfect. Some cold bottle of waters free of charge would be perfect.
Very friendly front desk and bar personnel Rooms as always at Motel One just fine Location convenient
Staff were very efficient & all services provided were great!! Kudos!!
I was traveling from US to Azerbaijan and had a long layover in Frankfurt-Airport and thought I would need somewhere to get a few hours of sleep. When I looked up the hotels near the airport Motel one seemed to be the cheapest. I was surprised when I got there. That kind of quality is hard to find in that price range. Everything was clean and beautiful, the staff was helpful and friendly. The only thing missing was a toaster :) Thank you!
My room was great. There was no food to eat for dinner.
I had to get a room last minute very late at night. It was easy to do the reservation online on the App - check in was quick and I even got the offer for a late checkout wich I used. The room I got was locked at the 5th floor towards the City - so it wasn’t as loud. But still as the Hotel is close to the airport and the highway is passing by right behind the house you of course could hear the planes and cars. But if the window is closed there were no noises to hear. The breakfast was good just like expected, the stuff were super friendly. Overall I absolutely recommend to stay here if you are looking for a place to go before you take a plane or hiding back home.
Great people, great service.
Top!
Like Home
Overall it was a pleasant stay. I would prefer more variations for breakfast. The cleanliness could be improved also - especially in the bathroom
The price, including breakfast, was euro 228.90 for one night, instead of the usual 79 euro for the room and that is in my view exorbitant. The motel is an average low budget hotel all respects, except for the breakfast, which is excellent. Feeling a bit taken advantage of, I will not, as in the past, first Lok for a motel one when talking to destinations where such is available.
Good hotel, bathroom small. Used shuttle bus to airport which was a very hood service. Good breakfast and staff very pleasant
nice and clean hotel. Friendly people at the reception.
Room could have been a little bigger. Good noise insulation, though! The breakfast buffet (like in all Motel One locations I know) could do with some warm dishes like scrambled eggs, sausages, bacon etc. There was a little hair under one of the pillows on my bed when I first entered the room. Please note re. my rating of "Location": the rating is for the area the hotel is in, not the hotel as such
Staff was extremely helpful and friendly. I had a problem, and they fixed it with patience immediately. Room had a nice view, was very clean. Wonderful shower. My only disappointment was that it cost 10 euros each for the shuttle from motel to the airport.
I liked the stay and the room was really comfortable. I really missed a kettle and some tea in the room, as well as a fridge with some drinks. Apart from that I really enjoyed the stay, thank you for that.
Location is perfect, just breakfast is not so satisfied compared to others MOTEL One.
The room was fine and mostly quiet. Noise from the halls is easily heard in the room. The breakfast was expensive for what was offered. That was a shame.
Alles war bestens.
The facilities were very nice as always, but what made the visit very special was the front desk team, who has exceeded every expectation I had in its friendliness, communication, efficiency and charm. They really made me feel like a welcomed guest. I hope they can be duly rewarded for being such star employees.
alles super
Most of the Staff was very respectful and helpful. They did help with some of my concerns. The clerk at my checkin and the same person at checkout was not that nice. The room was very small which was difficult for my husband and myself .
Did not honor free breakfast voucher ;(
I am transgender, so i don't appear or sound the way manycwith my gender do. I found staff was very quick to call me Sir based on my voice, without looking at my appearance. I don't it's an individual failure, i think there needs to be companywide awareness raising to improve the way all patrons are received. Evencwhen i said, "I am not a Sir" i still got called Sir. It made me want to avoid staff.
All in all another great hotel experience.it it would be for the room, staff and ambience I’d have given 10/10. The parking situation is not ideal. We parked and payed but drove to a restaurant, after we returned there was no parking left.
Friendly, helpful team; clean and attractive room.
Was excellent as expected!
Alles optimal!
Motel One is the One! Whenever we need a room, Motel One is our first choice. We love the design and the predictability of top quality in every location.
Temp. of the room was too warm, not really inviting to have a good sleep. Windows towards to the very busy highway. No option to have some fresh air/cool down the room.
The Motel itself was great (room, bar, breakfast) - however, the airport shuttle was chaotic. We were assured we could ring from T2 for collection - but no-one answered the phone. We then went to T1 (from where there was supposed to be a regular shuttle without the need to phone) - but no shuttle came. We finally emailed reception and got a response. All quite stressful after a day of travelling - and almost an hour & half wasted.
Everything was fine!
Chambre très calme, personnel serviable, petit déjeuner bon comme d‘habitude et pour tous les goûts. Comme toujours, bonne expérience. Rien à dire
Perfect place to stay for 1 night ahead of a flight out from Frankfurt Airport.
All good, room was nice and breakfast was great. Also, that the bar was open late at night was very nice. Kind and helpful staff.
Super Service 👍🥰
I was really suprised about this stay. Money for value was great! I really liked the small but very stylish and modern rooms. Breakfast was really good as well. Overall a really good experience and I will be back for future business trips for sure. Staff was overall really well trained.
As usual, it was a great stay. - As I signed up via the Internet page, I thought it was "weared" to be asked about my birthday - which was difficult to put it via the calendar - Communication for the pick-up service could be better - breakfast was excellent, the service excellent too - they were very friendly and offered even to bring the coffee from the machines to you - wonder about the price of the breakfast, it increased over 50% in the past years - loved that they respected my room wishes even on a very short notice
Alles gut!
Services were perfect.
Hotel moderne, pratique et confortable, près de l aéroport, avec un service de navette efficace. Bar très agréable, mais pas de restaurant. Bon rapport qualité/prix!
Always a pleasant efficient service at Motel One. A simple enhancement to your rooms would be inclusion of USB charge points in the room (after all it's an airport location and finding adapters and chargers from your suitcases is not always possible) Edinburgh Motel One has them. Thank you
Très sympatique
très bien, très propre, calme, personnel très accueillant. petit déjeuner parfait avec produits frais, 100 % bio. seul bémol, l'accès aux transports en commun un peu loin
J‘adore les hôtels de « Motel One » ils ont le charme exceptionnel qui est privilégié 🥰💯
Accueil très très agréable ! Ambiance chaleureuse et conviviale ... chambre propre et bien aménagée !
Galerie
Tout d’un seul coup d’œil
Situation
Séjournez dans la ville carrefour de l’Europe
Après votre arrivée dans notre hôtel design à l’aéroport de Francfort, vous pourrez prendre un petit-déjeuner sain et bio pour bien commencer la journée. Dans le lounge, l’impressionnante image d’un avion saura vous inspirer au petit-déjeuner, mais elle vous donnera également des ailes lorsque vous prendrez un café ou un cocktail. Dans nos confortables fauteuils en cuir Baxter, vous serez comme sur un petit nuage, et le ciel de nuages formé par les luminaires Bocci créera une atmosphère propice à cet envol. Êtes-vous prêts pour le décollage ?
Notre Motel One doit son nom à l’aéroport de Francfort, carrefour de l’Allemagne. Situé dans le quartier des affaires Francfort-Niederrad, l’hôtel n’est pas qu’un simple havre de paix à prix abordable pour les voyageurs fatigués. En effet, la proximité du parc des expositions et du centre-ville de la métropole de la bourse sur le Main en fait aussi un point de départ parfait pour découvrir la ville. La sortie d’autoroute A5 Niederrad est rapidement accessible et un arrêt de bus se trouve à seulement 200 mètres de l’hôtel. En d’autres termes, quel que soit l’endroit où vous devez aller à Francfort, vous y serez en peu de temps depuis notre hôtel. Profitez bien de votre séjour à bord du Motel One et laissez-vous chouchouter par notre équipage.
