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Ce que disent nos clients
Très bien
Note globale sur 3 751 évaluations
Amabilité 9.3 de 10
Propreté 9.2 de 10
Réception 9.2 de 10
Lounge et bar 8.9 de 10
Emplacement 9.2 de 10
Chambre 8.7 de 10
Salle de bains 8.6 de 10
Wi-Fi gratuit 9.2 de 10
Rapport qualité/prix 8.5 de 10
Petit-déjeuner 8.4 de 10
Everything excellent as usual. The room was maybe a bit tinier than in other Motel Ones. For the period I booked (5th to 7th Dec) the price was a bit too high lowering the usual quality/price ratio. I would suggest to give a free bottle of water for each night of the stay and/or to indicate in the room with a sign if tap water is drinkable. The space for breakfast was very crowded in some rush hours and it would be better to have more tables and chairs rather than using the lounge area with sofas and low tables.
The overall value is great. Everything one would need to sleep in a city far from home. However, our price was very high (210€ for one night) due to high demand. Even more important was that the app stated there is parking and there are charging stations. That's true but it's missing to state that parking is 18€ per night (while street parking would have been free) and charging requires internet to compare rates (and there's no connection in the underground parking lot). I ended up using my Maingau card because it worked but had to pay almost 1€/kWh which is more than double the normal rates. Being expensive is one part - not knowing about it is just bad.
Top Service. Gutes Hotel
alles gut
If you want a slightly off the beaten path location that is only feet away from some of the best baroque streets in Dresden, this hotel is the place.
Alles super!
You have very nice staff. They helped me with all my needs. Thank you again. Best wishes Ruth
During peak hours at breafast the number of seats wasn't sufficient. Seats in the the lobby were not comfortable to have breakfast.
I really liked the staff, the room was very clean the hotel was quiet and very well isolated. I would just advise to have a little more options for the snacks at the bar with more healthy choices (Kimchi, kraut, soup, salad) and at breakfast too.
Tiny room and very no frills. No fridge and no hot water available.
All positive as usual friendly staff My only negative point is security as everybody can just walk in and take the lift to the rooms.
Rooms are very small. Bed is comftable, i had nice view from the room.
Alles okay.
Top!
Room, etc. was all good. It was just disappointing that when I asked for parking I was not informed upfront about the cost. 18Eur per night is embarrassing.
In Summe hat alles gepasst.
Alles gut.
Thank you very much. One of the best Motel One hotels we have ever stayed in. Very cozy. In a quiet area yet still in the vibrant Dresden Neustadt. The staff was very friendly. We were only surprised that even when we were the only guests in the bar, nobody came to take the order at the table nor served us at the table. We had to pick up our orders at the bar. Even in very crowded Motel One bars of other hotels you get served and feel like a guest who is being taken care of. Just a small remark. The girls were always friendly and caring but when you stay at Motel One often you notice that there is a lack of service. Especially when you are the only guests in the bar.
Knowledgeable, friendly, customer focused staff. Excellent, clean accommodations. Great location for a “walking” visit of Dresden. A great value. Diego represents your hotel in a very professional manner. Excellent employee.
Alles Tip Top
Zentral gelegenes Motel One
Room and bathroom extremely picky. Bed comfortable, nice shower. Staff partly very nice and helpful, partly unfriendly and arrogant. Not the experience I normally expect in Motel One.
Great Hotel abd very friendly staff
Always a good stay at Motel One! Friendly staff, clean and nice rooms, excellent light breakfast!
Everything went well. Highly recommended. Bathrooms are a little smaller than other motel ones: and every time I stood in front of the sink my foot hit the garbage can which made a racket. That’s very minor. They should get smaller or different shaped garbage cans. Only Motel One that I’ve had this problem in. And again it’s really minor. Everything else was great. Room was clean, people were courteous. Pretty minor problem
The stay was overall good. The employee at the reception was not friendly at all on the arrival day. The toilette was not cleaned well. Still hair from the previous or cleaning team was on the toilette which we have cleaned up ourselves. The employee at the bar was very friendly and welcomed.
NIce location. Overall decent experience except for the fact that we had to pay for everything as we ordered such as breakfast, cocktails, etc. Staff refused to let us charge anything to our room. Odd since they had our credit card for "incidental" charges. Weren't always the politest in this regard. Felt like the staff doesn't trust its' customers. Odd
Alles top
It was a nice stay, the room was small but very well equipped, great view and quality. There were some administration issues but after a while they got resolved. Happy to stay again
Flexible, friendly staff, clean, well located. I would definitely stay there again.
As allways, I had a perfect stay! simple but comfortable room , perfect biological breakfast, and friendly staff.
Merit dejeuner cher mais bio. Manque un peu de choix contrairement à d’autres filiales : Plus de graines pour le muesli
Es war alles Top, was will man mehr!!👍
Excellent but i would like to have a desk and some other hotels have tea and coffee in the room. But the hotel was great in general.
Great price value, clean efficient service, and friendly staff.
hat alles gepasst, parken, check in check out
New, clean rooms, windows open, no allergies. Nice bar / lounge. Getting the online registration for a free breakfast didn't work. In general, online booking was confusing, took me in sum an hour (buggy UX/UI)
There's little that needs improvement. Everthing is functional and fits my needs.
The room was clean and at an expected level. No issues with the stay, and the breakfast was sufficient.
Very nice and comfortable, will use their services again in the future
Very comfortable, clean, amd modern. Staff is very kind and helpful, buffet breakfast rich and plentiful with a wide range of choices.
Good position, near to the old town and restaurants, shops of the new town. Very friendly and helpful staff! Nice rooms, very clean and quiet. Last but not least a nice Hotel bar
Very good location, near to the city center, very friendly personnel.
It was a very pleasant stay!the room was perfect for 2 adults and 1 child!we will come back for sure!Greetings from Copenhagen !
Very helpful and friendly staff. We enjoyed our stay with our 5 month old. Thanks again!
… alles top
En général satisfait, mais la dernière fois, il y a quelques jours, certaines affaires ont disparu dans la salle de bain… très très gênant, parce que médical.
Tolles Hotel, super!
Tout est parfait .. cependant 1m2 de plus dans les chambres serait positif .. pour le petit dej une plus grande variété de fromages et charcuteries serait la bienvenue de même que des fromages de chèvre et brebis adaptés aux intolérants au lactose .. nous avons apprécié l’accueil et le services qui ont été très sympas et bienveillants ! L’équipe en place est compétente et empathique.. bravo à tous 👍
Séjour très réussi. Amabilité, efficacité du personnel. Les collaboratrices du bar ont été particulièrement efficaces, souriantes et à l’écoute.
Galerie
Tout d’un seul coup d’œil
Situation
Découvrez la ville neuve dynamique sur les traces d’Erich Kästner
« Vive la différence ! » Dans notre hôtel du Palaisplatz, nous nous sommes approprié ces mots si pertinents écrits il y a bien longtemps par l’écrivain dresdois Erich Kästner. Des chambres aux styles uniques, un service chaleureux et avant tout le soin du détail font toute la différence dans notre hôtel. Dans notre Motel One Dresde-Palaisplatz, nous rendons hommage à l’écrivain natif de la ville dont le portrait vous accueille dès votre arrivée la réception. Au bar, ses citations philosophiques sont présentées de manière créative et leur lecture est parfois un véritable défi ! Dans le One Lounge, les nombreux livres sur les étagères ainsi que les fauteuils confortables signés Fritz Hansen vous invitent à vous plonger dans l’univers de l’auteur autour d’un bon verre.
Notre hôtel du Palaisplatz est situé dans la nouvelle ville près des rives de l’Elbe et du palais japonais. Le côté pratique de cet emplacement est sa proximité avec la gare de Dresde-Neustadt. Le centre historique où se trouvent la vieille ville et l’église Notre-Dame (Frauenkirche), le Zwinger et l’opéra Semperoper sont aussi idéalement accessibles. Sur la place Albertplatz toute proche, se trouve par ailleurs le musée Erich Kästner qui vaut la peine d’être visité.
Réservez votre chambre dans notre hôtel design, passez votre temps libre en compagnie d’Erich Kästner et découvrez ce qui fait toute la différence.
