Ce que disent nos clients
Très bien
Note globale sur 2 876 évaluations
Amabilité 9.4 de 10
Propreté 9.2 de 10
Réception 9.2 de 10
Lounge et bar 8.9 de 10
Emplacement 8.7 de 10
Chambre 8.6 de 10
Salle de bains 8.6 de 10
Wi-Fi gratuit 9.1 de 10
Rapport qualité/prix 8.5 de 10
Petit-déjeuner 8.4 de 10
Friendly and professional staff, clean and comfortable rooms. Good facilities
Chambre avec tous ce qu'il faut, Personnel très agréable, petit déjeuner très bon.
Friendly employees, Check-in really efficient, clean, got all you need for a short trip, volume of the room are ok. The only downside for me was the Wi-fi which is so bad that I had to use my iPhone as hotspot.
Alles top!
The Hotel is worth the price, vert clean, friendly staff. I enjoyed my stay.
There was an absolutely terrible smell throughout the property and bedroom that was like sewage
I was very impressed with the hotel (which my brother had booked for me). The room was very comfortable and nicely designed. There were thick curtains allowing me to sleep in the morning and it was nice and quiet (I had a back-facing room). The breakfast (for 16 euros) was a steal - strong coffee, fruit, bread, muesli. I also liked the reception area was arranged and decorated. I would stay again for sure.
I will always return.
Nous n'avons pas pris le nettoyage des chambres, mais pas là nous avions compris pas de changements de literie, serviettes, etc... par contre le minimum est de venir voir si tout est en ordre, comme recharger le papier toilette, les kleenex, retirer les verres vides pris le soir au bar, faire au minimum le lit... déçue de ce non service... ou alors il faut mieux l'expliquer.
Very functional room with a great bad and kind reception staff. Good location and excellent breakfast. However, refrigerator and/or coffee machine is missing a lot.
Always grateful to stay at Motel One Mortizplatz Berlin Mitte, Only frustration was a large group of loud obnoxious of 20+ tourists arriving right before I did. You all were not set up to handle that, and I waited over 20 minutes to check in.
The motel was clean and staff welcoming. However, I must not have been aware of the minimalist ideology for this motel. Our room again, was clean, well tended to during our three night stay. However the room was no larger than our river cruise room and not having a refrigerator and microwave was quite inconvenient for a stay more than a night. We ate out and were unable to bring things back and keep fresh. The cups provided in the room were paper. Odd. Not seen that since cheap hotels in my past. My expectations were most likely my reason for disappointment. Otherwise location was nice. Would I stay again? No for the reasons mentioned above. Thank you for this opportunity to give feedback.
Not as good as Hamburg either Munich
Could do with a small fridge in the room. Tea and coffee making facilities in the room and access to English television. But overall we had a fantastic stay …
Very nice staff! Maybe it would be smart to let them get some new colleagues? They had more than enough:) Clean room! Perfect location. Breakfast could need some improvement . (For example Scrambled eggs): The score for reception and bar/lounge reflects the leak of staff, not the quality!!!
Breakfast is lacking some hot food, scrambled eggs, bacon etc. Comfortable room, bed was good, clean. Aircondition working as it should. Friendly and helpfull staff.
Un hôtel fonctionnel et anonyme. Le personnel est à l'écoute et arrangeant. Tout est propre et efficace.
Location was very good. The rooms were clean. The staff friendly, though there were moments with only one staff at the service and several people waiting for the check in and bar service. The only 2 problems: 1) on the last day, it happened twice that people from the cleaning service literally entered into my room while I was sleeping. Not very nice and quite frigthening I would say. 2) when I arrived, the room was smelling smoke. someone in another room was smoking and the centralized conditioning system was bringing into my room the smell (note: smoking is forbidden in the premises, so the problem were undisciplined guests)
Great price , great location for cafes and bars, great access to Berlin transport system and walking distance to all the major sights. Comfortable bed, hot shower, clean room. Asked for and was allocated a quiet room for deep sleep
There was drilling that woke me up early the first 3 days, and the staff tried to lie and say it was only for one day, when i complained on the 3rd day of drilling. They offered to move us to another room far away, but we then had to move out of our room and be without a room for at least 2 hours. And then we got the room right above, because there was no communication between the staff we complained to and the staff that gave us the new room. They said we would get a drink as an apology, but we never received those, nor any information on how to get them. And seeing how they never communicated that we were to get a room far away, but got the room right above, I could not expect to actually get whatever apology they tried
Very clean rooms and building in general. Beautifully designed interior in general. Very kind and helpful staff. Room service did their job excellently! Overall a very pleasant stay and I'll definitely come back! The only thing I would have liked to see: more vegan + sugar free options. The vegan yoghurts for example looked great but they had added sugars which I'd prefer not to eat. There are great alternatives out there which only get their sweetness from fruits for example. Maybe you can also mark everything that has no added sugars? Same as you're already marking everything that's vegan/ vegetarian. Also, the buffet was maybe a bit small. I would have loved to get omelettes/ scrambled eggs for example.
Staff friendly and very helpful
Very kind and helpful Staff!
Perfect Location, friendly staff, room as expected
Had some issues with our first room as there was some odd creaking sounds at night but the staff were easily able to move us. The rooms were consistently clean and I liked the eco conscious set up.
The hotel was okay, but there was an issue with my payment: I was overcharged. The employee who overcharged me told me the difference was probably the city tax. This turned out not to be the case. It was quite difficult to set this straight and cost me a little bit more attention than I wanted.
Mix up in booking for both myself and my daughter. I was given a fully disabled room which I had not requested. Not suitable for someone who is not in a wheelchair as well as depriving someone who needs those facilities. My daughters room was not the one she booked and she wad overcharged. After much discussion at reception we managed to resolve most of the issues but this was not a good use of our time on a short break.
The room was good overall, but there was a smell of mildew or mustiness in the bathroom that never went away. I also came back from the trip with a foot fungus. (I've never had foot fungus before, so I doubt it was anything I did.)
We liked the beds, and the view out of the window was nice, trees and children playing. The room was very small but we got used to it. The TV and choice of channels was good, The main problem was the shower which my wife couldn't use because you couldn't provide a chair or stool for her to sit on. She has MS and cannot stand up for more than a couple of minutes.
Fantastic hotel! Great location, very nice rooms, great breakfast. Personnel was super friendly, personal approach, they where happy to accommodate any of our requests. We especially appreciated the 'vibe' in the lounge/bar, it felt like 'home away from home'.
Alles prima!
Great room, small but good! Missing kettle for making tea or coffee!!
Lovely hotel team. Very good rooms and great breakfast. A great family vibe.
Hotel was good but the wifi was acting weird on my computer as it detected that it was an insecure network. I couldnt connect my whoel stay and then a quick google search revealed a data leak in late 2023. My phone had data and my room was the ground floor but somehow I couldnt get good reception. I'd say this was very inconvenient as I couldnt use my phone or computer to connect with anyone. Otherwise, the staff was friendly, check-in and out was smooth, location is great and the room was clean.
Very happy! Had a lovely stay.
I complained last time that the WiFI is open. In today's world, with so much internet fraud, this is not safe enough. Last time I did not use my computer at all, this time I had to use it, reluctantly, for my plane check in. PLEASE MAKE YOUR WiFi SAFER !!
Chambre jolie et confortable, pas de bruit ; personnel très serviable et très aimable, vraiment super ; bon petit déjeuner ; seul souci = le prix un peu élevé, et sans aucun rabais lorsque l'on reste plusieurs jours. Suggestion 1 = faire une réduction sur le prix de la chambre , et du petit déjeuner, si séjour de 3 nuits ou plus ; Suggestion 2 : mettre dans les chambres une petite bouilloire et quelques sachets pour pouvoir se préparer un thé l'après midi ou une tisane le soir.
I had a lovely experience, and want to especially mention Connor from the front desk for going above and beyond and being a stellar host. My stay was effortless, and I also enjoyed the offered breakfast daily.
This place was a great find. The rooms were clean,. I felt safe and didn’t hear any outside noise. It was close to the metro which was so helpful. I would stay here again!
Très bien, personnel très sympathique, bons lits.
Convenient location since the hotel is very close to a metro station. The room was the right size and very confortable bed. I appreciated a lot that I could stay in the room until 12.00 the day of departure. Vey good breakfast. Staff nice and accomodating. There are sofas in the hall and a nice open air space on the ground floor. Very good internet connection. Highly recommended
Great service. Rooms ok.
votre politique de prix est incompréhensible: pourquoi le prix de ma chambre (logis) varie entre 89 et 149 euros sur 5 nuits ?
Très bonnes prestations hôtelières.
Formidable. Propre, personnel accueillant, simple.
Aucune place (placard, armoire) pour ranger ses vêtements pour un séjour de 5 nuits. 1ère fois que je constate cette absence dans un hôtel alors que je voyage très régulièrement à titre rivé, professionnel et partout dans le monde.
Endroit agréable, propre et calme, très bien situé près d'un arrêt de métro
Dommage qu‘on ne puisse pas bénéficier d‘un restaurant sur place à l’hôtel ….
Très bon accueil de cet hôtel
mon 4ème séjour à Berlin dans cet hotel. J'y passe toujours de merveilleuses nuits. Confort, gentillesse, il n'y a rien à redire. Ne changez rien !
Galerie
Tout d’un seul coup d’œil
Situation
Le cœur historique de Berlin
Le passé de Berlin vous fascine ? Alors, le Motel One Berlin-Mitte, situé en plein cœur du quartier de Kreuzberg, est le point de départ idéal pour découvrir les lieux chargés d’histoire de la ville. En effet, le mur de Berlin se trouvait autrefois à 100 mètres à peine derrière notre hôtel design à prix abordable. Vous y trouverez encore aujourd’hui le Checkpoint Charlie, l’hôtel de ville rouge (Rotes Rathaus), et le Musée de la Marche de Brandebourg (Märkisches Museum), sans oublier de nombreux cafés et restaurants abordables à proximité immédiate pour faire une pause lors de vos visites. La Karl-Marx-Allee, le Bode-Museum et la Potsdamer Platz sont également tout proches. Grâce à l’emplacement privilégié de notre hôtel, à deux pas de la station de métro Moritzplatz, vous pourrez rejoindre très rapidement en transports en commun la porte de Brandebourg, la Friedrichstraße, l’East Side Gallery ou encore l’Alexanderplatz. Le point fort de notre hôtel : juste à côté de notre Motel One Berlin-Mitte, vous trouverez également le Prinzessinnengarten (jardin des princesses) dont la verdure se retrouve également dans notre espace salon. Avec leurs motifs végétaux et leurs couleurs vives, les luminaires de la série 38 et 28 de Bocci créent au-dessus du bar un véritable ciel végétal lumineux. Le bar lui-même conserve son style industriel grâce à un aspect béton et ses surfaces en miroir donnent de la profondeur à la pièce. Comme vous pouvez le constater, notre hôtel de Berlin Mitte offre de nombreuses facettes, à l’instar de la ville elle-même !
Dans le One Lounge, l’œuvre « The One » de l’artiste contemporaine berlinoise Freddy Reitz évoque également la division historique de Berlin à l’est et à l’ouest. Pendant votre séjour, vous aurez de nombreuses occasions de découvrir tous les détails de cette œuvre dans une atmosphère agréable. Que ce soit le matin au petit-déjeuner, l’après-midi pour un cappuccino ou le soir pour un gin tonic au bar : nous aurons toujours une place réservée pour vous dans notre One Lounge. Des sièges confortables Moroso et Diesel aux motifs et imprimés excentriques vous y attendent.
Naturellement, nous avons aussi conçu la décoration des chambres dans le même esprit. Dans votre chambre, vous pourrez également admirer le travail de Freddy Reitz avant même de vous lever : en effet, au-dessus de la tête de lit, vous trouverez des œuvres Street Art de l’artiste, qui s’accordent parfaitement avec le papier peint aspect béton de la marque Arte. Le Street Art ne s’affiche pas seulement sur les murs de notre hôtel de Berlin Mitte, il est aussi à vos pieds. Dans l’espace petit-déjeuner, le tapis du designer Jan Kath rappelle cette thématique et apporte une touche dynamique. Des classiques du mobilier tels que la chaise Œuf Arne Jacobsen viennent parfaire le design de l’établissement et vous feront vite oublier que vous êtes « seulement » dans un hôtel. Bien sûr, comme toujours chez nous, le Wi-Fi est gratuit et notre personnel des plus agréables. Venez séjourner dans notre hôtel abordable au cœur de Berlin et plongez dans l’histoire tourmentée de la ville pendant vos vacances ou votre voyage d’affaires.