Motel One Viena-Westbahnhof
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Excelente
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Perfektes Management
Super comfortable I enjoyed my stay.
Could be good to have water and iron in the room. The water getting to the floor too much when taking a shower.
Everything was clean, Staff is supportive and very friendly. One small point, but it's a personal issue, it's annoying when you want to pay by card at the bar and you're forced to give a tip. I always tip, but unfortunately I have no understanding for this intrusive behavior. I see it as a provocation. Perhaps you should reconsider your behavior here.
Good stay overall, the brekfast quality is very good but there is no AC in the room, i had to open the window to have a better sleep. Staff is ok it could be more friendly and smily.
alles ok
A little noisy, bathroom was ventilating all the time and you ca hear the road all night long
It was very good🤩👍👍👍👍
Great and highly recommended!
-please check the online check-in process. even if I made it prior to the hotel arrival, there was no room key automated machine and I had to do the entire process at the reception (actually two of my other colleagues they even checked-in faster without going through the online check-in) -great position -nicely interior designed -relatively crowded at breakfat -limited choices at breakfast (it would be great to have 2-3 hot dishes available) -overall room was good
Receptionist not helpful at all (not being able to use the voucher for free breakfast that we got), cleaning service coming to late to clean the room
I am a bit handicapped walking. Motel Ones location right at the Westbahnhof is ideal.
The rooms are fine and what you would expect from Motel One. However, the hotel is very loud and you can hear everyone walking by in the hallways, conversations in the other rooms and other noises going on all around. The housekeeping staff knocked already at 8:00 AM and was cleaning in other rooms near by and that was extremely noisy and did not create a pleasant and relaxed experience on a Saturday morning. I could see booking a Motel One again for a business trip but not for personal trips. Too functional and as stated, way too noisy.
Nice hotel, nice place, very clean
I've been in three different motel one hotels. Everything went very well, but i Have to distinguish CARLOS SANTOS at the desk has a very positive mark on the hotel, he was very a friendly and profissional individual, always trying to help and clarify us on how and where to go on Viena! A +!
Very clean, quiet, close to Westbahnhof Ubahn
Good location for our need. Very good breakfast buffet. Very good bedding and silent room. Absolut recommentation.
Not well done cleaning on the room floor and strong bad smell from wastewater pipes in the bathroom.
Friendly service and clean.
Great location to move around the city. Clean, modern rooms. I wish there were more english channels to watch on the huge TV.
I took one of your towels. You could allow multiselect options for some of your survey responses, i.e. business and private
Alles tip top!
top Hotel
Alles 100 %
I like the Motel One group and have stayed at several hotels in different places, and all of them nice and great cost performance, but I have to say that my favorite is Motel One Westbahnhof Vienna! I have stayed periodically in Vienna, a couple times a year for the past 20 years, staying at many different hotels. And after staying in the Motel One Westbahnhof Vienna, I have kept coming back to it and no other. Hotel has a nice ambience. Rooms are nice clean comfortable as all Motel One, but I feel that this hotel is paricularly clean and comfortable. Front desk staff are very nice and helpful, thank you very much!! Internet was also very good. Location is also very convenient, right near Westbahnhof, the airport bus and Metro, and the shopping center there is great. Thank you very much!
Recomiendo ampliamente este hotel. Gran buena ubicación y ambiente agradable. El personal es muy amable y las habitaciones son bastante cómodas. Nuestra experencia en general fue muy satisfactoria y consideraremos regresar en otra oportunidad. El desayuno es lo único que nos quedó a deber, ya que no había opciones calientes.
All great, nice staff, clean and spacious room (thanks for upgrading me to the next category!).
Amazing style with very good location near to all kinds of transportation. Reception guys were so kind and helpful. Clean and quiet, suitable for short and long term stays.
check in was awful, checked in already but not found by receptionist, key card did not work, interrupted handling our case while talking to other guest, did not give us the water, in the evening a colleague treated us very friendly and tried to compensate the mistakes; hairdryer dirty and did not work!!!
Hotel is strategically placed over the train station, great location and design of the building. Rooms were small, but comfortable both in temperature and mattress quality. Breakfast is assorted for every taste, vegan options were also present. Check in and check out procedures were fast, staff really kind and professional. 100% will return if I’ll ever visit Wien again.
It was very pleasant stay Everyone was very helpful
A great place with excellent staff. Location, service, breakfast and last but not least the bar....just great and easy going. Just one question: For my future stay I would like to ask, if it is possible, as a partner from VERBUND, to get a special rate. Warmest regards - Manfred
Everything was perfect in this hotel. Specially Ahmed, Mike, Frank, Julia and Festim from the reception. The Area is perfect for city trips. We had to park our car in P+R and its also not that far from hotel. We missed the breakfast but it was delicious last time. They also offer Gluten and Laktose free breakfast. Milad from the night shift was also very helpful. Thank you and see you soon Motel One Team.
We really liked the hotel and the staff was very friendly. It was clean and comfortable. What could be improved is that there was inly apple juice for breakfast, in orange juice containers too. Also, we paid for parking at check out (17 euros) but the coupon was not accepted in the garage so we had to pay once more (21 euros) to be able to drive out:(
Modern and very clean hotel with friendly, helpful staff. I thought breakfast was expensive and no hot food. No coffee or tea making facilities in the room. The reservations process did not go smoothly and this caused some inconvenience as emails were not responded to quickly. The situation was later corrected by an apology.
The hotel is nice, clean and close to transportation and commercial services.
The ventilation in the bathroom was always on, thus there was a constant noise. The temperature control didn't work and the room was being heated no matter what, making the room very warm.
Our family is Motel One Westbanhof guest from 2017, every year in December. It is our home in Vienna. The rooms are very nice, the beds are confortable. Perfect location in the city centre. We will be back for sure.
Clean and maintained, a little noisy on the road side
Alles top!!!
Todo bien excepto desayuno, un poco pobre no había mesas libres y las que estaban libres estaban sin limpiar ocupadas con otros desayunos anteriores.
for my needs the perfect place to be, comfortable, polite staff.
Alles toll 😊
No hot water on first morning and after a cold shower and running late because of that also no take away cups for coffee available at breakfast. Other than that hotel was fine. Room equipment fairly basic but that was clear before booking.
Henos repetido por tercera vez este hotel en Viena. Ubicación muy buena ya que el bus del aeropuerto llega justo a 30 m de la entrada ! y sale de allí hacia el aeropuerto. Igualmente el metro línea 3 te lleva en 5 paradas a pleno corazón de viena a plena catedral de San Esteban. El hotel es muy bonito y las camas cómodas. Todo muy limpio. Se hecha en falta cadenas de televisión en español.
Personal eficiente, para la oferta del hotel podría ser mejor para el precio. El desayuno es limitado en platos calientes, se desayuna en el mismo lugar que el lobby, lo cual es extraño. No hay botellas de agua en las habitaciones.
Respetaron mi petición de habitación silenciosa. Excelente. Limpio, desayuno completo, personal súper amable.
Siendo un cliente habitual de Motel One por toda Europa, he de decir que es la primera vez que tengo una mala experiencia. Empezando por el desayuno en fin de semana, que se parece más a un comedor social que a un servicio de hotelería. Muy poco espacio de buffet disponible para tantos clientes, daba una impresión de que fuéramos todos unos muertos de.hsmbre. Patético. En la habitación, el WC perdía suus. No se le hace mantenimiento adecuado. Habitación 5149 Y el servicio de entretenimiento del TV para conectar un dispositivo por wifi, fallo la primera noche. Pueden parecer menudencias, pero es que antes está cadena tenía una relación calidad precio excelente, y las continuas subidas de precio hacen que este producto ya no sea atractivo como antes.
La calefacción muy alta y sin poder bajar la temperatura. No entiendo como en un momento de restricción energética y de cambio climático pueden gastar de esta manera tanta calefacción. No se es responsable energéticamente. Por el resto todo muy bien.
Hotel cómodo, confortable y bien ubicado. Trato amable en Recepción.
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POR AMOR AL ARTE
Nuestro Motel One Viena-Westbahnhof está totalmente impregnado del ambiente del cercano barrio de los museos, en especial del MUMOK, el Museo de Arte Moderno. Los colores vivos y un diseño extravagante están presentes hasta en el más ínfimo detalle de nuestro hotel. Ya en la recepción le invitan a relajarse dos coloridos sofás «Enzis», que están por todas partes en el barrio de los museos. Contemporáneas y originales son también las obras del vienés Thomas Draschan, que participó en el diseño exclusivo de la recepción, la zona de desayuno, el bar y las habitaciones del hotel. Sus obras para pared y sus collages luminosos desprenden el típico carácter vienés y juegan con escenas de la estación del oeste, estereotipos y absurdos, por supuesto combinados con una gran dosis de humor.
Nuestro hotel de diseño se encuentra en las inmediaciones de Mariahilfer Straße, una popular calle comercial que sale del centro de la ciudad en dirección al palacio de Schönbrunn. Desde aquí también es fácil llegar a otros lugares de interés turístico del centro, como el Palacio Imperial de Hofburg, la catedral de San Esteban y la Ópera Nacional. La Estación del oeste se encuentra justo en la puerta del hotel y permite realizar cómodamente excursiones a los alrededores, con lo que nuestro Motel One es la base ideal para viajar a Viena. ¿Le ha entrado ya el gusanillo por viajar? Subrayamos a la cita de Novalis que, por cierto, también encontrará en los artísticos collages de las habitaciones: «Soñamos con viajar por el espacio: ¿es que el espacio no está en nosotros?» Y le proponemos que no es necesario que sea por el espacio: ¡puede empezar por nuestro hotel económico en Viena!
