Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 7763 opiniones
Amabilidad 9.3 por 10
Limpieza 9.2 por 10
Recepción 9.1 por 10
Vestíbulo y bar 9 por 10
Ubicación 9.5 por 10
Habitación 8.9 por 10
Cuarto de baño 8.8 por 10
WiFi gratuito 8.9 por 10
Relación precio-prestaciones 8.7 por 10
Desayuno 8.5 por 10
Such a wonderful receptionist (Paula). Thank you so much for your patience.
I love this hotel and always stay with you when I go to Vienna!
The same as other Motel 1 places. Perfectly located, same interiors - boutique hotel without Boutique hotel prices.
Motel One is a great chain. You need to accept that rooms lack decent desks or chairs for working and are generally small, but for short stays when booked for ahead it can be excellent value. I was dissappointed on this occasion by the huge queue for breakfast, and the huge amount of time needed to collect my case.
VERY basic. far more basic than the pictures on the website suggest. An example - we ran out of tissues on day 2 of 4. I tipped the box over so that the housekeeper could see that it was empty. it was simply turned back up and not refilled.
Alles top
Very clean room. Good bar and friendly personel
I. enjoyed tremendously your hotel, even to just come for a drink
Arriving, there were around 6 ot 7 other customers waiting to check-in. As I had checked in on-line I decided to use the "fast-track" and was studiously ignored until everyone else had been checked-in and the line had gone. When I asked what the benefits of checking in on-line were, because had I stayed at the back of the line, I would have been in the same position, last to be checked-in. They couldn't tell me.what the benefits were. In the bar I wanted to eat something, I was told chips and peanuts only. I subsequently travelled to Motel One in Berlin (Tiergarten) where I was checked in and in the lift within 30 seconds of arrival and I was able to order from a wide range of sandwiches. The difference was quite startling. I may have to reasses my brand loyalty to Motel One at Wien-Hbf.
Nice, clean and quiet room. WLAN could have been faster and I missed a safe for my valuables, which some of your hotels offer.
Good location close to the main railway station. Very clean and comfortable room with good facilities. Friendly and efficient staff. Good breakfast with plenty of supplies.
Good with some caveats. Clean, everything works, great location. Next to the station feels like a safe area. No safety deposit box is a big problem, and breakfast was overpriced for what it was - we only took it once. Also - bit wierd in the bathroom - paper cups with lids?
uncomplicated as always
Super Hotel! Super Team!
The location of the hotel is very near to wien hbf. Plentiful of food choices just nearby within walking distance. Hotel staff was very friendly and helpful. We had an enjoyable and unforgettable stay in this hotel. Will definitely come back to stay again if we ever Austria.
Very good location exactly next to Hauptbahnhof. Rooms small but clean and cozy. More storage room in the apartment would be nice but overall the hotel is worth recommendation.
Great location, perfect for business in the city of Vienna, especially when you travel by train. I stayed several nights. Unfortunately, the room service was not able to repair/exchange a obviously broken foot of a chair. Hence, the chair was rocking, sitting/working on it was painful. I turned the chair around indicating the defect and left a note asking for help which was ignored.
The room is very clean, checking in was very smooth. Location is so convenient, train station is a walking distance. Staff is friendly.
The Check - in some kind of weird, because I did the online check in, but then I needed more than the qr-code. The more concerning experience was the broken Bathroom. The temperature controller was broken, so that the water was going hotter and hotter. That's really not a good thing, because the security nob was also not working, so the water was really really hot.
Motel One Wien Hauptbahnhof is my favorite hotel anywhere. Period.
I asked at checkin to change my last name of the booking (due to marriage, proofed it with my passport) and asked for a printout of the invoice. I was told that the name was changed and that i get the invoice via email. I didn´t. I asked again for a printout at checkout. Same answer: no printout I get the invoice via email. Again I didn´t. I wrote an email to the hotel > I didn´t get an answer. This is really poor service.
Just missing an in-room safe and a coffee maker. Other than that it was everything we needed.
everything fine.
Overall, my stay was good and I really enjoyed staying at your hotel. However, I would like to mention the following deficiencies so that you can improve your stay in the future: 1. The lack of cotton buds and slippers in the rooms is a major deficiency. 2. Despite staying for 4 nights, the bed linens were never changed, my room carpet was never vacuumed, and the dust was never removed for the last two days. 3. The breakfast is generally very good, but it is a pity that there are no olives at breakfast. 4. The shower head holder in my room 1528 was broken and kept going down. 5. The door to my room 1528 would not lock.
Me gustó mucho alojarme aquí. Puntos a destacar: *La ubicación es perfecta, al lado de la HBF - pude ir andado a muchos puntos de interés de Viena *Hotel muy grande y moderno con un diseño guay, cálida *Habitaciones en plantas altas con vistas muy chulas. Las camas son MUY cómodas *Uno de los mejores desayunos de hotel, super sano además, productos BIO. *Muy amable el equipo. Puntos a mejorar: *La temperatura del agua de mi ducha no era constante *WIFI un poco inestable Aquí puedes leer mi reseña completa: betsyandthecity.com/recomendaciones-viena-motel-one-hauptbanhof/
Good price and quick service. I would like to see a drinking cup of some kind . My only complaint was that there was an empty, used coffee cup on the shelf above the toilet? Overall great value.
Atención muy buena. Excelente ubicación.
Stuff polite and professional, however bad was not that good, no glass in the rooms, no small coffee machine or water boiler in the room, no welcome bottle of water, etc
Front desk wasn’t friendly and I believe they forgot to give me a voucher for a free bottle of water.
The room was clean and restful but a little bit small to get around in.
Great location, good size clean rooms. Good breakfast. Good reception and bar staff. Enjoyed our stay.
I was super happy with everything. Really comfortable beds :-) Only thing that wasn't so nice was the temperature in the room. It was really hot and the AC wasn't the best.
I entered my room and temperature was 30C. When I complained to you manager Rebecca Suatner I was told they had problems and I should open the window. Round 5 PM when I returned to my room it was 35C inside. I went to your reception and your manager was on the way out and ignored me rudely and totally. As loyal customer of 15 years I was astonished with this treatment.
No air conditioning, no safe. I guess you get what you pay for.
A/C did not work. Only blowing hot air. Reported to hotel staff, but not willing to change anything about it. Luckily windows could be opened.
Ideales Stadthotel
Limpio y bien ubicado.
El hotel es bastante bueno; pero la recepcionista que mayor tiempo atiende no es amable, es altanera, parece que no le agrada atender a las personas.
Un hotel nuevo, moderno, con una atención excelente por parte de sus empleados y una buena ubicación, fuera del centro, pero con fácil acceso desde la cercana estación. Solo pondría una pequeña objeción al desayuno. Partiendo de que es un buen desayuno, se echa de menos algún plato caliente en la oferta.
Siempre contenta
Muy cerca de la estación central. Limpieza bastante buena. Y el personal de recepción muy amable
Excelente ubicación, gran relación calidad-precio, el personal es muy amable, hotel muy limpio y buen desayuno. Las habitaciones son realmente lindas.
La habitación era calurosa porque no tienen encendido el aire acondicionado en esta época. La explicación del recepcionista durante el Check In, no fue amable. Pedimos un lugar para cenar o traer comida y las explicaciones fueron muy poco claras. En el Bar, los dos camareros que hacía el cierre, no levantaron la cabeza para atender. El dispensador de jabón en la ducha, no funcionaba, y había que abrir el bote para obtener el shampoo. Lo dejé abiaerto para que la persona de limpieza lo viera, pero se limitó a cerrarlo y dejarlo igual. He llegado con un menor de edad al Hotel (mi hijo), y no se nos ha pedido ningún tipo de documento de identificación durante el check In. Al decirlo al Recepcionista, su respuesta fue que "ya lo había comprobado"... IMPOSIBLE. Cualquiera podría haber llegado al Hotel con un menor, diciendo mi nombre...
Hotel nuevo, moderno y limpio. La habitación fue un poco pequeña pero en general todo estuvo correcto. El desayuno fantástico. Si hubiera una pequeña neverita en la habitación estaría genial. El personal fue siempre muy amable y atento.
Destacar una gran relación calidad/precio y la ubicación junto a la estación central. Buenas habitaciones bien equipadas. Solo se echa de menos una pequeña nevera. A mi parecer, el precio del desayuno es excesivo.
El único demérito es que no había ningún canal de televisión que fuera en idioma alemán. Ni inglés, francés, español o euskera.
Bien situado. El personal muy amable y servicial. La habitación muy cómoda.
Cuartos de tamaño justo pero adecuado aunque no contaba con placard. En ese aspecto algo incómodo. Lo demás todo bien.
Excellent ubicación e instalaciones
Ubicacion del hotel y amabilidad del personal excelentes
Galería
Todo de un vistazo
Ubicación y alrededores
Junto a la estación central y con vistas panorámicas
Conforme entre por la recepción de nuestro Motel One Viena-Hauptbahnhof se encontrará con unas vistas panorámicas de Viena. Y desde los pisos superiores podrán disfrutar de esas vistas sobre la capital austriaca en vivo y en directo. También en nuestro One Lounge hemos incluido elementos locales con un toque artístico. En el desayuno podrá sumergirse en el mundo del ferrocarril de Semmering, inaugurado en 1854. El bar está adornado según el estilo de los talleres vieneses, en los que también están inspirados objetos de diseño de Moroso, Baxter y Jan Kath.
Cabe destacar la representación del cercano palacio Belvedere, que abarca varias plantas. Al palacio, por cierto, se llega tranquilamente a pie. En él podrá pasear por los espléndidos jardines y admirar la grandiosidad del palacio. Desde el hotel también se llega fácilmente a otros lugares emblemáticos como la ópera estatal, el barrio de los museos o la catedral de San Esteban.
Si busca un hotel barato de diseño en Viena, nuestro Motel One junto a la estación central de Viena es el candidato ideal.
