One child up to and including 6 years stays free of charge in the parents' room, with breakfast also included.
One child aged between 7 and 12 years old also stays free of charge in the parents' room. * These children receive breakfast at half price.
*Please note that this regulation mainly applies to our hotels in Germany. For stays abroad, please contact the hotel directly, also if you have any questions.

Depending on the hotel, families with two or more children can enjoy special conditions. Please contact the relevant hotel for more information on the availability of family rooms.
Motel One offering family rooms:

Berlin-Hauptbahnhof

Berlin-Ku’damm

Berlin-Tiergarten

Dresden-Palaisplatz

Edinburgh-Princes

Edinburgh-Royal

Essen

Freiburg

Hamburg am Michel

Hamburg-Alster

Hamburg-Altona

Hamburg-Fleetinsel

Hannover-Oper

Cologne-Messe

Leipzig-Augustusplatz

Leipzig-Post

Magdeburg

Manchester-Piccadilly

Manchester-Royal Exchange

Mannheim

Munich-Parkstadt Schwabing

Munich-Westend

Nuremberg-Hauptbahnhof

Nuremberg-Plärrer

Ulm

Warsaw-Chopin

Vienna-Hauptbahnhof

Wiesbaden

Zurich

Frequently Asked Questions

Booking

How can I make a booking at Motel One?

Can I also book on motel-one.com without a credit card?

When will I need a credit card to make a booking?

How can I redeem my gift voucher?

How long are gift vouchers valid?

How can I make group reservations?

How many rooms can I book at once on motel-one.com?

What kinds of reservation are possible at motel-one.com?

Is my booking on motel-one.com safe?

From when can bookings be made at new Motel One hotels? How can I make bookings for these?

Can parking spaces be reserved?

What are the reception staffing hours at Motel One?

From what time can I check in on the arrival date?

By what time should I leave the room on the day of departure?

Rates

What rates does Motel One offer?

What does it cost to park at Motel One?

What does breakfast cost at Motel One?

How should I book if I am travelling with children?

What does an overnight stay cost for children?

When is breakfast served?

beOne

What is beOne?

How can I register for beOne?

Does beOne cost anything?

Can I collect points with beOne?

Are the more benefits as a beOne member if I stay at Motel One more frequently?

How do you make a booking through beOne?

Where can I find my membership number?

Do I get the beOne benefits even if I book by phone/email/directly at the hotel?

How do I get the beOne Rate?

When do I receive the Welcome Water?

How can I use ‘Sleep-in Sunday’?

What is One-Click Booking?

How can I use One-Click Booking?

Can I deactivate One-Click Booking?

How can I change my newsletter settings?

How can I change my password?

Where can I view my bookings?

Where can I view and change my personal details and credit card details?

Can I de-register from beOne?

Amenities

How is a Motel One room furnished?

Do Motel One rooms have climate control?

Are there hair dryers in the room?

Are there telephones in the rooms?

Are there minibars in the rooms?

Are there barrier-free rooms at Motel One? How can I make bookings for these?

What is the difference between a king-size bed and a queen-size bed (size)?

Do you allow dogs?

Paying

How can I pay at Motel One?

When do I pay my hotel bill?

Will the credit card that I use for the online booking be charged automatically?

Can I also book on motel-one.com without a credit card?

When will I need a credit card to make a booking?

With which credit cards can I pay at Motel One in the hotel?

Modify & Change Booking

How can i modify or cancel my booking?

What are the cancellation conditions at Motel One?

Online Check-in

What does online check-in mean? What are the advantages?

What do I need to check in online?

How many days before arrival is online check-in available?

Can I add breakfast to my booking at online check-in?

I have booked several rooms. Can I check in online for all of them?

How do I get my room key after online check-in?

Why do I need to provide my credit card details? What can I do if I don’t have a credit card?

What payment options are available at online check-in?

Why might the price of my reservation change if I change the reason for travel (private/business) during the online check-in process?

Do I need to consider anything in particular when checking out if I have used online check-in?

How do I receive my bill if I have checked in online?

When is the mobile key available?

Where is the mobile key available?

My mobile key is not working. What should I do?

What can I do if my phone’s battery is dead or if I have lost my phone?

How can I turn on the power in my room without a key card?

Can other guests who are sharing the same room use the mobile key?