What our guests say
Excellent
Overall rating from 5,639 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9.1 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.8 of 10
I have stayed at several Motel One locations but this was my first stay in Zurich. Everything was excellent per usual and the staff was always helpful and friendly. The ONLY thing I would recommend is that the waste and recycling bins are in the courtyard in the middle of the hotel. So when the night bartender goes out and dumps all the empty bottles into the bin at 2:00am it woke me up every night I was there. Maybe wait until morning? Otherwise everything is perfect.
Everything was great - things I would see room to improve: - breakfast to be included in the booking - bathroom (shower/door) - wifi - tv /channels or smart tv to connect from phone
Georgia (spelling is incorrect) and Luna in the bar were fantastic. Great at recommending areas to see in the area, and the service was fantastic! Only thing that I would change is if the bartenders could have control over the music! Would be great to have some festive music during the holidays!
Alles top!
Great Hotel
Very good hotel and very well located ;-)
This is een excellent hotel, close to the city centre. Rooms are spacious, and breakfast is good. There’s a nice (gin) bar in the hotel, which serves till late (I was there till midnight); in case you don’t want to walk to the centre (5 min on foot). Staff were friendly and efficient; recommended!
The room is not equipped for staying more than 1-2 nights.
This hotel is very efficiently run, everyone was helpful and everything was clean.
Recommended by.a friend who lives in Zurich and it was perfect. Great location, amazing staff and check in, very comfortable and quiet rooms.
Clean, convenient, quiet, price fairly, perfect for a business trip
Alles i.o.
Well placed in Zürich. Italian style shower not very practical. Very nice breakfast buffet, but people are rushing on it when it's crowdy. Very cool and friendly lady at reception. Very accommodating to choose a room or leave the suitcase. The room was too hot, cannot control the heat. The TV that turns on all the time is a bit annoying.
Lina was incredibly friendly, competent and efficient (she even helped me with my German speaking!) We have had a wonderful stay at the hotel and are delighted with everything. We can’t wait to come back.
Everything absolutely clean and excellent staff. Breakfast was wonderful! Can I take you home? Thank you.
Room was rather cold. Otherwise everything was good
Very friendly employees and a good room. Clean (besides a hidden empty bottle) and well-equipped. Could sometimes use a water boiler and some tea/coffee.
It is always a pleasure to come to the MotelOne Zurich. I love the look and feel of the reception area and the bar and also very friendly front desk staff. Thank you
No tea or coffee in the room
Overall consistent quality
- Heating was not working - I was unable to stream from my device to the TV (which was working in another broom a few weeks ago without problems)
We just stayed for a single night on our way home from a vacation. The room was immaculate. The bed was comfortable and all amenities were excellent. Front desk staff was helpful and did their job effectively to make our overnight stay good.
Very well positioned. Nice design. Very clean.
Great location, very friendly and helpful staff, problem with ventilation.
Great location! Amazing staff and customer-centric services.
service was excellent
Super!!!
Super!!!!!!
Very good stay! A little desk in the room (space enough is available) would be appreciated.
Love the Motel One brand. Quirky, fun and so comfortable . For those of us traveling internationally and arriving late, PMEASE DO SOMETHING about the thin, tasteless and very expensive sandwiches in the bar. You would make money hand over fist if you offered a couple of stellar bar sandwiches. People would stay and drink more
I stayed for a week at the Zurich Motel One. From check-in, and throughout my stay, the staff were excellent. Welcoming, friendly, and always helpful and smiling. I forgot my Swiss plug adapters and I was provided with 2 from the front desk for use while I was there. "No worries, I got you." My room and all the common areas were clean and fresh. Stay here, you won't be disappointed. My one nit pick would be that the breakfast was all the same offerings every day. It would be nice to have a variety of rotating options.
Generally an excellent experience. However, I was staying in Room 171, which was sold as the mid tier "Special One" room. The room is situated directly under the walkway between the two parts of the hotel. Because of this, the room receives no natural sun/day light at all. This made the room very dark most of the time. Despite the larger room size, I don't think it is fair to charge more for this room due to the lack of natural light. Also, I could not have the windows open as this was also the area that received deliveries, and was also used by staff on their smoking breaks and, with the windows open for fresh air, there was constant noise from outside. I understand some noise is unavoidable especially from deliveries. The noise of people chatting on their breaks echoed in the space under the walkway which made the situation worse. I chose not to bring it up with the Reception team at the time as I wanted to focus on enjoying my holiday. Other than this issue, I could not fault the hotel, the service we received from everybody or any other aspect of my stay.
Enjoyable stay, loved the ambience.
Excellent City hotel. Good value, good facilities & a warm welcome. Excellent team on reception. Nice bar.
Always the same feed back, overall very good experience. Missing tea of coffee in the rooms or at least on the floor. I hate having to go to the bar to get hot water before sleeping
Pretty room.Loved the bar and outdoor space.
A very basic hotel with no atmosphere
Reception and staff excellent. Room floors are a maze. there are 4 signs for exits on each side of the building, but all are under alarm and not to be used. Finding a way out of the building was longer than walking to the next neighbourhood. In the room, no light in front of the only small mirror. Limited ventilation in the bathroom and impossible to keep the door open to get more air and de-fog the mirror.
Alles top!
Wonderful experience. Loved it all. So quiet and great location.
I really like this chain of hotels, I always have a positive experience. The staff in Zurich are exceptional, the hotel is immaculate, clean, quiet.
Very nice hotel. Had no problems checking in or out. Great bar with a great selection of drinks
Great staff, clean rooms and great common spaces. Nice design
Still no radio station on in-room multimedia system... :-/
Thank you!
Had a fantastic stay here I have dropped one point for the lack of tea and coffee facilities in room. Going to the bar to get hot water is in practical. However the rest of my stay was great. Lovely spacious room, bigger than I was expecting. Sadly too cold and wet to use the terrace but it looked great. Bar was fun. Especially the lady called Monica, she is a genuinely wonderful person who made my stay extra special. Location was good and the price was excellent.
Lovely staff, very welcoming and helpful! We stayed in two different rooms and both were delightful—clean, lots of sunlight, very comfortable bed and bedding. Highly recommend!
Nice building. Great bar area. Rooms lack refrigerator, phones and have only 1 wastebasket in bathroom. No wash clothes. Paper cups in room. A/S is turned off already and we had a warm day there. Centrally located. Nice staff. No porters for baggage. Can't put drinks on room bill is very inconvenient.
Room was clean, and well appointed Check in was easy. Front desk staff friendly and helpful. Breakfast offerings were varied and quite good. On request, I was able to obtain gluten free items which was wonderful. Bar area was inviting with comfortable seating and the servers/bartenders were very attentive. A big negative was the seating in the lobby area. It was uncomfortable and way too low to the floor. Shampoo/body wash combo doesn’t work well. The Eucalyptus fragrance is off putting. No wash cloths is another negative. What’s with no phone in any of the rooms?
i've been several times to your hotel, always a good stay. Something to improve are the curtains in the room on the 4th floor, as the wall is not straight, when you close the curtain it is completely opened on the side so from the bed it is as if you don't have curtains at all, i had to block them with the chair, not convenient at all. (i was in the room in the corner 409 maybe i am not 100% sure)
Gallery
Everything you need at a glance
Location and surroundings
Mountains, chocolate and the lake
Welcome to Motel One Zurich ! Here we’re all about the mountains, the chocolate and the nearby lake.
Entering the lobby you’re confronted straight away by a picturesque silhouette of the Swiss Alps, framed by loden curtains from Swiss luxury brand Christian Fischbacher. Over a healthy breakfast in our One Lounge you can gaze upon evocative images of nearby Lake Zurich and an original Boesch model boat – to get you in the mood for a day on the water. Our bar, in contrast, is dedicated to the Switzerland’s number one export: chocolate – from the drops of chocolate raining from the ceiling to the golden wrapper over the counter. Who could resist such sweet temptation?
Our Design Hotel in Zurich is situated in the town centre, close to the old botanical gardens at Schanzengraben. Paradeplatz and Bahnhofstrasse, the Grossmünster church and other central sights are well within walking distance. The central station is not far off, and Lake Zurich is just a few blocks away.
Enjoy your stay in this picturesque city, and as the locals say: “Grüezi!”
Peak Cosiness
Mountains, chocolate and Lake Zurich – these three elements make Motel One Zurich impossible to resist!
