Motel One Zurich
What our guests say
Excellent
Overall rating from 5,272 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9.1 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.8 of 10
excellent conditions of the rooms, perfect service at the front desk
Jeffery and Meredith have been very helpful and enjoyable. They have made us feel very welcome! All of the employees have been very kind and helpful.
Close to my company; clean and friendly welcome
Super!!!!
Very clean and good breakfast. Location is also very convenient. Close to Parade Platz, Bahnhoff Strasse.
The room that I received on the "ground floor" (to be reached through a long way first up to the first floor reachable only with elevator and then down again to the ground floor reachable only through the stairs) is absurd. Never seen something like that in a Hotel. I will not come back if I should receive it again. Kind regards. Michele Casartelli.
Luna - thank you for taking care of myself. You're amazing. I do appreciate your service!
still had to change the billing adresse despite changing it in the booking process. (just a minor issue though). I forgot something and they found and are holding it for me in the lost and found. Handling is great.
I always really like staying at Motel One with a big group and the contact in advance is really nice and fast.
All is good except the breakfast that is very industrial and poor quality...
Monica and luna are fantastic, great service. Gorgeous.
Very nice room, good location. I strongly recommend it.
Nice quiet location in Zurich, yet close to everything including public transport. Extremely quiet rooms with exceptionally comfortable beds.
Always nice to stay at Motel One Zurich
Excellent hotel.
It would have been good to have a hook for the towel outside the shower cabinet. The towel was difficult to hook and fell down easily (nothing on the towel to hang it on a hook, and the shape of the hook on the bathroom also was not ideal). The round shape of the wash basin made it difficult to get the face close to the mirror, and it is difficult avoid splashing water towards the mirror. As for the breakfast, I would like to see also some fish, and perhaps something warm (scrambled eggs, ...). The cheese was good (as to be expected in Switzerland), but there could be a larger variety.
Hardest bed so far of the Motel One group we have encountered. The Cologne and Amsterdam South ones were fine. We both had stiff joints from the 4 nights. We will not be returning to this one.
The stay was wonderful and all the staff was so friendly. The bar staff was so helpful every evening. We are from America and the first night we got here was when the Super Bowl was the air. My husband had an early morning meeting and I wanted to watch the game. I needed help trying to watch the game and Luna at the bar did not everything she could to help me. She was so patient and helpful like all the staff members. This was a wonderful trip and Motel One delivered. We stayed at a Motel One in Dublin in September and these hotels and the staff impressed us even more here. Thank you all for a wonderful mini holiday.
As always the room etc. was good. Sadly I could not adjust the temperature in the room. There was no switch for the lamp in the corner (or I could not find it) What really annoyed me was the fact that my breakfast was cleared TWICE though I only got myself a new coffee. Why dont you put a badge on the table with two colors. Red- I am not finished. Green- I am done pls clean up. That would makes things easier and save resources.
I recently had the pleasure of staying at this wonderful hotel, and I cannot express enough how much I enjoyed my experience. What truly made my stay unforgettable was the incredible staff who went above and beyond to make me feel at home. A special shoutout to the amazing team in the breakfast area – Mehdi, Atef, Raudy, Johannis, Carmela, Luna, Michi and Sophy. During my stay, I often worked in the breakfast area, and they were always so kind and accommodating with warm smiles and friendly greetings. They created such a positive and inviting atmosphere, and their thoughtfulness did not go unnoticed. At the reception, Daniel, Max and Matthias were absolute gems. Their kindness and professionalism stood out from the very beginning. They greeted me every time I walked by, and their attention to detail ensured that everything ran smoothly during my stay. I had the pleasure of spending time at the bar, where Lorenzo, Jessica, and Bernardo created a welcoming and relaxing vibe. Their friendly, engaging personalities made every visit a delight. The hotel itself is beautiful, clean, and comfortable, but it’s the people who truly make it special. The dedication and warmth of Mehdi, Atef, Raudy, Johannis, Carmela, Luna, Michi, Sophy, Lorenzo, Jessica, Bernardo, Daniel, Max and Matthias turned a great stay into an extraordinary one. I cannot thank them enough for their hard work and hospitality. If you’re looking for a place where you’ll feel like family, this is it. I will definitely be returning and recommending this hotel to everyone I know. Thank you to the entire team for making my stay so memorable! Warmest regards, Luanna Leoniuk
A nice enough room and space, although limited for being able to take items out of suitcase other than hanging. Really missed having a jug or access to hot water either in the room or on the floor so I can make myself a coffee - I really don't want to go down to the bar at 6am to get water for a coffee in my pyjamas. Bar, lobby, and restaurant areas were good
Always a great stay, room as spotless clean, smooth check-in, delicious breakfast, great cocktails and perfect location.
It was ok. bedroom small and unwelcoming. No coffee/tea. Bed quilt was considerably smaller than the bed. Girl in the bar took soooooo long to serve a customer before me that I am almost gave it - she was very slow. no water in the room. I also asked for a top floor room to minimise noise but i was on floor 2...!!! and guess what, clumping and thumping come through the ceiling that woke me up.
I enjoyed all the services and will come back when in town. Tibor
Check in was slow, despite pre-checking in (I wouldn't bother doing this next time). Its also a shame that there was no water in the room, or tea/coffee facilities. I also don't think the breakfast is good value for money. Other than that a great hotel, lovely bar and good location.
everything is 9 out of 10. I only wish there was a kettle at the room just to warm some water for tea or coffee. I know there is a lounge bar, but sometimes you just want to have the hot beverage in the room
Good price for money, great location and attentive staff. Heating works great and breakfast is delicious. Rooms could be better sound proofed.
Nice stay. Clean rooms lovely breakfast .Cori on reception so kind and helpful
Top Bar, excellent drinks and cocktails Very professional and friendly barkeeper
Thank you for the good service, Luna! The wine suggestion was perfect and I appreciate you took care of me this evening!
Motel One Zurich continues to deliver a high quality experience with very clean rooms, world class housekeeping, and a satisfying breakfast buffet.
Stayed a couple of times in the last week. Didn't sleep well on either stay as the bed was uncomfortable, particularly the pillows.
Despite asking in advance for a quiet room away from the lifts/elevators I was in room 196. First floor, looking out onto the main road with the tram going past every 15 minutes (even very late into the night). There is an awful speaker playing terrible music in the hallway by the elevators which could be heard in the room all night. The room was extraordinarily hot and no amount of changes to the air conditioning switches made it any cooler. The air conditioner was making a weird noise every 12 seconds until I finally gave up on trying to cool the room down and turned it off. There was "something" stuck all over the inside handle of the shower/toilet room - it looked biological but I didn't want to experiment, but needless to say I felt physically sick. Overall a ghastly experience, and your cleaning staff need a lesson in doing it properly.
I've been super impressed by the friendly, professional & welcoming team, the bar team & reception desk staff as well. I'll return to Motel One Zürich in the future, without a doubt. Thank you & Best regards, Enzo
MONICA, bar tender is very competent and friendly.
The hotel is great overall but the breakfast is a huge disappointment. So much so that I will most probably avoid this hotel in the future. Also the receptionist was the queen of ice, bordering on unpleasant. Also the prices at the bar are insane. Even for Zurich.
Everything absolutely perfect!
I love motel One! It is in a good location with very helpful staff. Great breakfast and great bar! Atef is great!
Travelling frequently to Zurich and Motel One is the only choice now - mostly due to the staff! Great reception team and really professional and friendly Bar team! Feels like home - thank you everyone! Peter Bell
The staff makes it extra special, really friendly and helpful.
The bar was amazing ! Great bartenders.
Mhamed is the best!
Wonderful time, as always! Mhamed was a delight.
Perfect stay for a city trip. Fantastic staff & hotel. We will be back.
Nice hotel, comfortable, well located for my business needs, not far from the train station and public transport.
nice and clean room, right temperature generous breakfast buffet frindly, professional staff
It was cold in the room. It’s really a pity that there is no possibility to make a tea in the room.
I have stayed in this property several times. Great staff, nice rooms, and an excellent breakfast.
We have been happy with the hotel, except for the beds. They have been very hard, and to our surprise, the hotel was not able to provide us with toppers, which are usually available in hotels of this standing.
excellent price/quality offering
Gallery
Everything you need at a glance
Location and surroundings
Mountains, chocolate and the lake
Welcome to Motel One Zurich ! Here we’re all about the mountains, the chocolate and the nearby lake.
Entering the lobby you’re confronted straight away by a picturesque silhouette of the Swiss Alps, framed by loden curtains from Swiss luxury brand Christian Fischbacher. Over a healthy breakfast in our One Lounge you can gaze upon evocative images of nearby Lake Zurich and an original Boesch model boat – to get you in the mood for a day on the water. Our bar, in contrast, is dedicated to the Switzerland’s number one export: chocolate – from the drops of chocolate raining from the ceiling to the golden wrapper over the counter. Who could resist such sweet temptation?
Our Design Hotel in Zurich is situated in the town centre, close to the old botanical gardens at Schanzengraben. Paradeplatz and Bahnhofstrasse, the Grossmünster church and other central sights are well within walking distance. The central station is not far off, and Lake Zurich is just a few blocks away.
Enjoy your stay in this picturesque city, and as the locals say: “Grüezi!”
Peak Cosiness
Mountains, chocolate and Lake Zurich – these three elements make Motel One Zurich impossible to resist!
