What our guests say
Excellent
Overall rating from 5,543 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9.1 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.8 of 10
We have been happy with the hotel, except for the beds. They have been very hard, and to our surprise, the hotel was not able to provide us with toppers, which are usually available in hotels of this standing.
excellent price/quality offering
perfect as always
Top 3/3, higher quality in personality as in Ta.os
Good value for the price. Parking this time was not in-house.
Nice hotel, good size room that was clean, good location, excellent price, what's not to like? The room was a bit chilly but turning up the heating solved that. Breakfast was perfectly OK, but not exceptional, so 8 overall instead of 10.
The hotel is very nice and clean, the staff is great and friendly. Overall, I can only say that the mattress is a bit too hard (so maybe you could offer some toppers) and the temperature in the hotel (in light of the climate crisis) is a bit too warm.
Great service, and room. Reliable and clean.
This hotel was gorgeous and very clean and modern! Nice location too.
Excellent, as usual. I had a quiet, spacious room overlooking the courtyard. Comfortable bar with good service. The breakfast room could use twice as many counters for food and drink when it's very busy.
Booked a balcony room but was still quite small
We arrived a few hours before check-in and we're planning to store our luggage with the front desk and start exploring but we were graciously allowed into our hotel room early, thank you! Room was great, amenities within hotel were lovely including the add-on breakfast. Quiet, great location, and modern building. Would definitely stay at another Motel One for our future travels!
The staff are very friendly and nice. I love it :)
Monica, Luna and the rest of the bar staff are wonderful.
I was attended by Max during all my period at the hotel. He is very kind, hands on and an excellent professional. He made a big difference in my stay with you! Congrats for having him as an employee. Debora Seripierri
Spacious and clean room. Friendly greeting from staff at reception, bar and breakfast. Location was far enough from noise, but close enough to main attractions and trams. Comfy bed. Beautifully designed hotel. The only negatives were the full length mirror was in a dark corner of the room and it might be nice if the had mini refrigerators in the room.
Excellent as always but need to provide decaf coffee from the breakfast coffee machines. They do have bean hoppers to allow 2 types of beans.
I only spent a rather short night at the hotel, but I think it is really nicely furnished, the rooms are tidy and have enough space for spending a few nights.
Checkin staff very polite and helpful.
Excellent hotel with great location and service
The service has been very good . The weak point is that it has been cold in the room and that there is no possibility to make a tea in the room.
I have stayed at several Motel One locations but this was my first stay in Zurich. Everything was excellent per usual and the staff was always helpful and friendly. The ONLY thing I would recommend is that the waste and recycling bins are in the courtyard in the middle of the hotel. So when the night bartender goes out and dumps all the empty bottles into the bin at 2:00am it woke me up every night I was there. Maybe wait until morning? Otherwise everything is perfect.
Everything was great - things I would see room to improve: - breakfast to be included in the booking - bathroom (shower/door) - wifi - tv /channels or smart tv to connect from phone
Georgia (spelling is incorrect) and Luna in the bar were fantastic. Great at recommending areas to see in the area, and the service was fantastic! Only thing that I would change is if the bartenders could have control over the music! Would be great to have some festive music during the holidays!
Alles top!
Great Hotel
Very good hotel and very well located ;-)
This is een excellent hotel, close to the city centre. Rooms are spacious, and breakfast is good. There’s a nice (gin) bar in the hotel, which serves till late (I was there till midnight); in case you don’t want to walk to the centre (5 min on foot). Staff were friendly and efficient; recommended!
The room is not equipped for staying more than 1-2 nights.
This hotel is very efficiently run, everyone was helpful and everything was clean.
Recommended by.a friend who lives in Zurich and it was perfect. Great location, amazing staff and check in, very comfortable and quiet rooms.
Clean, convenient, quiet, price fairly, perfect for a business trip
Alles i.o.
Well placed in Zürich. Italian style shower not very practical. Very nice breakfast buffet, but people are rushing on it when it's crowdy. Very cool and friendly lady at reception. Very accommodating to choose a room or leave the suitcase. The room was too hot, cannot control the heat. The TV that turns on all the time is a bit annoying.
Lina was incredibly friendly, competent and efficient (she even helped me with my German speaking!) We have had a wonderful stay at the hotel and are delighted with everything. We can’t wait to come back.
Everything absolutely clean and excellent staff. Breakfast was wonderful! Can I take you home? Thank you.
Room was rather cold. Otherwise everything was good
Very friendly employees and a good room. Clean (besides a hidden empty bottle) and well-equipped. Could sometimes use a water boiler and some tea/coffee.
It is always a pleasure to come to the MotelOne Zurich. I love the look and feel of the reception area and the bar and also very friendly front desk staff. Thank you
No tea or coffee in the room
Overall consistent quality
- Heating was not working - I was unable to stream from my device to the TV (which was working in another broom a few weeks ago without problems)
We just stayed for a single night on our way home from a vacation. The room was immaculate. The bed was comfortable and all amenities were excellent. Front desk staff was helpful and did their job effectively to make our overnight stay good.
Very well positioned. Nice design. Very clean.
Great location, very friendly and helpful staff, problem with ventilation.
Great location! Amazing staff and customer-centric services.
service was excellent
Super!!!
Super!!!!!!
Very good stay! A little desk in the room (space enough is available) would be appreciated.
Gallery
Everything you need at a glance
Location and surroundings
Mountains, chocolate and the lake
Welcome to Motel One Zurich ! Here we’re all about the mountains, the chocolate and the nearby lake.
Entering the lobby you’re confronted straight away by a picturesque silhouette of the Swiss Alps, framed by loden curtains from Swiss luxury brand Christian Fischbacher. Over a healthy breakfast in our One Lounge you can gaze upon evocative images of nearby Lake Zurich and an original Boesch model boat – to get you in the mood for a day on the water. Our bar, in contrast, is dedicated to the Switzerland’s number one export: chocolate – from the drops of chocolate raining from the ceiling to the golden wrapper over the counter. Who could resist such sweet temptation?
Our Design Hotel in Zurich is situated in the town centre, close to the old botanical gardens at Schanzengraben. Paradeplatz and Bahnhofstrasse, the Grossmünster church and other central sights are well within walking distance. The central station is not far off, and Lake Zurich is just a few blocks away.
Enjoy your stay in this picturesque city, and as the locals say: “Grüezi!”
Peak Cosiness
Mountains, chocolate and Lake Zurich – these three elements make Motel One Zurich impossible to resist!
