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What our guests say
Very good
Overall rating from 3,218 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 8.7 of 10
Location 9.3 of 10
Room 9 of 10
Bathroom 8.9 of 10
Free WiFi 9.3 of 10
Value for money 8.7 of 10
Breakfast service 8.5 of 10
Like always a great venue
The temperature in the rooms was much too high. I asked for a specific room and was very happy to get this room
The heating in the room was not working well - 20 degrees was very hot. Ajdusted it to lower level, but there was also no air circulation and it was still quite hot. Wifi not working
Good location, close to train, shops and city. Clean spacious rooms, friendly and helpful staff, good bar, great breakfast with perfectly cooked eggs, coffee was ok but not great, like many hotels. A boiling water jug in the room would be good. The downside is there is no telephone to contact reception from your room so if something goes wrong you have to go down to reception. If you understand German you can probably call from your mobile I suppose.
The chambermaid came into my room to clean it while I was still in there.
Alles war prima.
Alles gut!
Sehr professionell alles!
This review would be higher but the initial experience on reception and one gent really took from your hotel. He did not smile, seemed utterly stressed and would not smile or give eye contact, even when I tried to lighten the mood. Surely it is part of the job to have to cope with demanding queues at reception?! The rest of my stay the receptionists were more friendly, although the late bar staff showed a few miserable faces. Breakfast staff really tried!
We had a wonderful room on the 5th floor
We were looking for a basic, simple, 'quick stay' hotel in Weisbaden and Motel One fit the bill. The location for us was perfect: next to the train station, a mall, and most importantly our friends who lived a few blocks away. The breakfast buffet was good. Also right next to the hotel is SIXT, our car rental agency where we picked up our car.
Alles super...
Win at reception made me feel very welcome, made excellent recommendations for restaurants, money exchange, sights to see, and helped me with everything I needed. It was pleasure to see him again on my return visit. Breakfast was also excellent as it had high quality food options with a lot of variety. The room was clean, simple and well lit - everything I wanted, needed, and expected. The lounge was a friendly place to get refreshment and relax.
The room was clean and fresh. Folks were friendly.
Love this hotel. Location is great, with plenty of food available nearby. Staff is very friendly, most all are fluent in English, and all are always willing to help in any way. Rooms are small, but very clean. I highly recommend staying here, and would choose this hotel anytime I travel to Wiesbaden.
excellent and professional!
When I removed my card there was no electricity at all. My choice was pitchbdark or ceiling lights on all night. I looked all over for a switch for the ceiling lights and ended up putting the blanket over my head. Plus I could always hear the tv screen saver . I did not sleep well.
Outstanding service and support from the entire staff. Thanks very much for your assistance.
Overall the experience was excellent regarding the price range. Only the following minor points bothered me: - a flimsy soap holder in the shower - no tooth brush or paste - the fact, that you could not charge a laptop in the room while when being absent from the room for the electricity needs to be activated with the key card But I deeply appreciated: - the very friendly staff - the overall cleanness and quality of the furniture - the size of the room (just perfectly enough to spend a night) - the ease of the whole booking and check-in procedure
Clean nice and well located hotel.
very polite workers already at the reception! Very good room! Excellent breakfast. However, the morning sun does disturb a bit at some tables.
Alles prima!
like @ home
Good morning, in all honesty, the hotel is wonderful, the employees are wonderful, the management is wonderful, and the reception is wonderful. Mr. Mateen and Mr. Kazemi deal with great professionalism, kindness, and tact, and the cleaning workers are wonderful. In all honesty, the hotel is not lacking in anything. A wonderful hotel and a wonderful reception. Everything about it is excellent. I feel at home. I thank you, I thank you from the bottom of my heart
Best breakfast, as always! Rooms are perfect and the service is absolutely wonderful, thank, see you soon!
Nice hotel, good rooms, nice service, good location
Good quality for value, friendly staff and good location near the central station. The choice at breakfast is good, as well and there are some vegan and lactose free products, too. The city centre is to be reached in about in 20 minutes by foot, which is not a long way.
Soaps are too aggressive for my skin
Comfortable, conveniently located hotel with a friendly and helpful staff. Unfortunately 1 elevator was out of service for my entire 10 day stay which left only 1 elevator for guests and staff. This was not the first time that this has happened at Motel-one.
Alles war bestens
Alles Top!
Location next to train station, friendly staff, very clean, very secure ,
Good bed and modern bathroom albeit cramped and poor water pressure in the shower. Breakfast is meager for what you pay. No scrambled or fried eggs in this price class is a letdown.
The breakfast needs to be improved, it is mainly focused on adults and it should be lovely for those travelling with family to have children oriented products. Besides, I consider the price for children above 4 being considered as adults too expensive.
Clean rooms, delicious food, lovely, inviting reception area and John Luka was amazing. Next time I am vacationing, I will look for a Motel One!
This is a very convenient, friendly and well priced hotel. The room was clean, quiet and comfortable.
You can a little bit hear the other people going to rooms. The walls or doors could be a bit thicker. I really liked the bottle of water given to me at checkin!
Excellent customer service and support from the front desk personnel.
Alles ok
Excellent, as always, we really enjoyed our stay. Just a minor point of improvement: the room furniture, even the bedside table, was very dusty, in the otherwise squeaky clean room - maybe it's due to the carpets?
Near wiesbaden hbf. Next to shopping mall, very friendly staff, very clean and secure, comfy bed, very high speed internet, tv with variety of channels, …etc.
Super nette Rezeption
Best value for money
Clean, warm, cozy, nice breakfast.
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Very clean room, friendly staff, good breakfast, great location.
The breakfast is too expensive
very friendly staff, nice room!
No internet and the room was cold.
neither your internet nor your heating worked!
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Everything you need at a glance
Location and surroundings
In vino veritas
Nestled in vineyards and watered by the Rhine, Wiesbaden is a major spa town focused on relaxation and enjoyment. A pleasure not to be missed: your stay at the Motel One Wiesbaden. This Design Hotel takes style inspiration from the Rheingau’s many wines, but not just in theory: the One Lounge, your living room, breakfast bistro and bar, has a floor-to-ceiling rack of vintages from local producers. Test the veracity of the old saying "In vino veritas” with your evening libation. A sound sleep is bound to follow in our cosy box-spring beds, and you’ll start the next day well-rested with a healthy and organic breakfast.
Our affordable hotel is just next to Wiesbaden central station and the tempting Liliencarré shopping centre. The town centre is only a little further, as is the Spielbank casino, a defining feature of this spa town steeped in history. From this hotel, it’s just a short trip to the grandiose Kurhaus Wiesbaden, a venue for cultural events, and the Hessen State Museum. After a busy day in and around the city, why not sample some fine wines from our elusive selection of Rieslings, and relax in the cosily elegant designer furniture of our lounge. A pure pleasure of the rarest kind.
