Motel One Warsaw-Chopin
What our guests say
Excellent
Overall rating from 1,554 ratings
Friendliness 9.4 of 10
Cleanliness 9.6 of 10
Reception 9.3 of 10
Lounge & Bar 9.3 of 10
Location 9.5 of 10
Room 9.2 of 10
Bathroom 9.3 of 10
Free WiFi 9.3 of 10
Value for money 9.2 of 10
Breakfast service 8.7 of 10
A very good stay ! Clean, quiet, central, with good breakfast and very nice and helpful staff.
Everything is great as always: lovely bar/lobby,, great rooms, reception works perfectly, croissants for breakfast are to die for. A few things to improve: put on smart tv in rooms (Bluetooth barely works, screen share is only possible with android), add some kind of loyalty program (it’s weird to stay in the same hotel for the 8th time and not get any benefits) and maybe make sure the security guy on the first floor is less aggressive with checking your hotel card?
The location, staff, cleanliness and cutting edge atmosphere make Motel One a wonderful place to stay. Filip, Krystyna, Kinga, Mateus and Paulina made my stay great.
You offer me a voucher of included breakfast. When I arrive hotel, I have to pay extra 58 pln for breakfast. (But was included? in the voucher for first time), I asked for 1 only invoice and reception, probably because it is junior, said me NOT possible. I insist today by email to your Warsaw hotel. 2 options: 1. Check in the website booking if the voucher was real or not? If real, why I had to pay extra? 2. If not real voucher, please remake the 2 invoices (room and breakfast, into only 1 invoice. I wait your reply.
Very nice atmosphere, clean, peaceful and professional staff.
Lounge/bar is the best part of the experience. Super friendly Staff, especially in the bar. Rooms are too small, without any amenities like water kettle(coffe/tea base), pen/notes. Aircon wasn't working properly. No free water att all in the hall. Nowadays tap/water dispenser available 24h is usually base. Breakfast - every day the same things. Not worth the price at all. Apart from boiled eggs and quite cold pancakes - everything was cold food. No scrumbbled eggs/sausages/bacon/ porridge etc at all. Good fresh bread. Not good quality coffee grains. Good selection of tea. Parking wasn't available. Great location.
The ventilation system in my room was very lound, even when the heating system was turned off. This was a disturbance when I was trying to fall asleep.
Stayed for 3 nights, very happy with our stay. Good location, friendly staff, comfortable room. Very good value for money.
Great location. Lovely room. Well priced alcohol and friendly and helpful staff. Love the touch of Chopin throughout
Modern, clean hotel in a convenient location. Rooms were clean and comfortable. Hotel staff were pleasant and helpful at all times. I would certainly recommend this hotel for anyone visiting Warsaw.
Nice andvproper room. Hotel is in good location. Friendly and helpful staff. Breakfast buffet is bit small. Mal is OK.
Top as usual at Motel One
Certainly! Here's an expanded version of your message: --- I was disappointed to find that, as mentioned, there was no parking available in the evening when I checked into the hotel. This created a very inconvenient situation, as it was quite difficult to find parking nearby at night. After driving around for a while, it caused unnecessary stress and took up a lot of my time. Additionally, once I got to my room, I was unpleasantly surprised to find that it was extremely cold. Despite adjusting the thermostat, it didn't seem to warm up adequately, which made the overall experience uncomfortable. I hope that these issues can be addressed for future guests, as they significantly impacted my stay.
Breakfast staff were always freindly
Fabulous hotel all round. Highly recommend
Check in online didn’t work, had to do it on site. There Was long queue to check in. Breakfast food choices was quite plain. Would like to have premade sandwiches, and not have to make one myself. Coffee cups were only for espresso.
The Motel One property in Warsaw is wonderful however best feature is your staff. Most are exceptionally friendly and professional. Filip at the front desk could not have been more helpful during my brief stay. I had just returned to Warsaw from 3 weeks in Donbas , Ukraine. Filip could not have been more helpful . He made certain my room was ready , that I had bottled water and stayed in touch to make certain my stay was going well. I had a great stay and will be coming back 2/4/25.
Clean, relatively spacious, modern equipped room with fine bathroom and quiet. Excellent service and politeness from all the Staff and for this particular instance excellent price (59 euro for one night).
I liked everything, but you could put kettles in the rooms.
All great in terms of rooms and service—no complaints there. However, I find it very disappointing that Motel One does not provide tea/coffee-making facilities or even a bottle of water in the room. When you’re in the hospitality business, this seems like a basic and thoughtful provision for guests. Who wants to come down to the bar for tea or coffee in their pajamas? It feels unnecessarily inconvenient and not in line with the level of comfort guests should expect. This policy seriously lets down an otherwise good experience. Be warned on your first night.. bring your own water.
In Warsaw for work, in February it will be two years that I've been living at Motel One. There must be a reason why I feel like I'm part of the family! Many thanks to all the guys of the various staff: managers, administration, sales, reception, bartenders, housekeepers (I hope I haven't forgotten anyone). Although, as everyone can imagine, I miss Marta!
2022 motel one Brussell / 2023 motel one Prague / 2024 motel one Warsaw. all the time all was excellent
Excellent hotel in a great location, friendly helpful staff, Filipe on reception especially deserves a mention, what a lovely young man, really helpful when we asked for advice etc. We had a great room on the 8th floor with a city view, beautiful bar area and excellent choice for breakfast, can highly recommend this hotel 😁
Overall, my stay was fine, but the service at the reception could use improvement. I believe it is very important for Polish to be prioritized as the primary language of communication, rather than Ukrainian or English. Additionally, the reception staff seemed inexperienced and unprofessional.
Everything was nice and relaxing. Very gentle and polite staff, very clean rooms with comfort matrix for a very relaxing sleep.. good wifi. very nice and cozy lounge area Breakfast was not what expected.
Could improve breakfast choices. Limited options especially for gluten intolerance. Hot English breakfast options and would rate a 10
Great stay. Very clean
Exceptional Hotel in every respect, comfortable, clean and friendly staff-all the employees at the reception are worthy of every praise (special congratulations to Klaudia for her genuine smile and tireless activity). A (small) point for improvement was the shower water pressure.
Very clean rooms, very comfortable spaces and very friendly staff. Breakfast was really good and full too.
Hi! Thank you for the comfort, cleanliness and peace of mind during my stay. I stay at your hotel every time I have the opportunity to visit Warsaw. Thanks to Rostyslav (from the reception) for his good mood, understanding and care. Rostyslav's communication and work made my stay even better. I will definitely come back to your hotel again.
Great hotel and location. Welcoming and friendly staff throughout.
Not having scrambled eggs at the breakfast was a little disappointing but but I found something different on there otherside diverse buffet. The bar chef at night was always my evening highlight. If I have the choice to book not book the extra view room I would have chosen a cheaper option cause I don't think that the extra price is worth it even on the 6th floor. I booked late so that was the only option and for that it was good - the price one has to pay for booking late on a busy week.
Room was ok, breakfast was poor, the food was tasteless. Not worth the additional charge.
Everything great, above all the incredibly kind and helpful reception staff. One annoying problem with the bathroom: the shower head holder in room 256 does not maintain its position, but slides down, making hands-free showering difficult, if not impossible.
This was my second Motel One experience and, like the first, it was excellent!
perfect hotel in the centre of Warsaw
Everything was comfortable
very satisfied. in-room kettle would have made it perfect
All in all, the stay at your hotel was very pleasant. However, I have a few suggestions: in the rooms, there should be at least water (maybe one bottle for the night), it is inconvenient to have to direct oneself to the bar. In the rooms, it would help to find general information about breakfast and cleaning hours, so one can adapt to those. Finally, the lounge does have a comfortable atmosphere, but the furniture is hardly appropriate for breakfasts. Maybe more regular dining tables would be an option.
The modern design and cleanest rooms are exceptional for price offered. As we were for 4 nights and for business trip, we could only noted that the location is very good, just breakfast could be updated and with more things added (omelette, sausage, english breakfast etc). We are recommending this hotel to everyone who mention Warsaw to us.
Beautiful Hotel, nice atmosphere and friendly. Unfortunetly all pillows are very firm and high, no other choice available at front desk. Queen size beds are very small, only one small blanket for two. Bed size looks like for only one person. King size bed was fantastic apart from the pillow situation WiFi you have to reconnect very time, very annoying. No smart tv for streaming Netflix only for Samsung devises
Most everything was excellent, however, there were two rooms beside us that on Friday night, with a number of girls in each room. They were up all night, and both doors continued to bang shut through the night, significantly disturbing our sleep. Since there is no phone in the room, we chose just to bear the intrusion, instead of getting dressed and going to the lobby to lodge a complaint Not a good experience!! Thank You; Ward S Hotze Rm 228
I was staying with my family (with newborn baby, 7 years old son and my wife) and arrived half of an hour later my wife. She and kids were not allowed to get into room until I will pay and provide invoice details. Ironically it was me who requested invoice right after booking the room. I guess reception staff could let them in and be more friendly. Especially since we have provided guarantee card, so even if they don’t trust us for some reason they could always charge that card. Another minor thing: it could be good to have cartoons tv channel on the tv.
missing a refrigerator - a 10 point score if it was there nice large tv screen
Perfect location, excellent design, best view on Chopin Museum! <3 Big love and will get back soon!
Great Hotel and great staff!
Good location, comfortable beds, rooms in lowest price category are small, difficult parking situation.
The service staff at the reception was very helpful. Plates for breakfast were too small as there were no trays that I could find. Sitting in an ordinary chair at an ordinary table is preferable.
I would have scored this place a lot higher, but the reason for the score was the air conditioning, or lack thereof. The room felt constantly warm and stuffy, even though we had the air at the max. We even opened the windows, but because only the top opened, and only a few inches, and the curtains location, the cool air from outside could not come through the windows and got stuck in the curtains, even though we opened them. Other than the air situation, the hotel is lovely and a good price. The breakfast was also amazing.
Hotel was nice but basic, staff weren't very helpful or friendly. Hotel is very dark due to lighting features. Location was good but not sure I would return or recommend. Did the job and was reasonably priced!
Gallery
Everything you need at a glance
The perfect meeting room in Warsaw:
Capacity: 15 people
Equipped with: TV & flip chart
Drinks/catering can be booked separately
Price: 1.950 PLN per day, 1.150 PLN half-day
Location and surroundings
From kings to composers
Trying to find a great place to stay in Warsaw? Allow us to present our affordable design hotel! Our Motel One Warsaw, located opposite the historic Fryderyk Chopin Museum and Chopin Institute, welcomes you with a music-inspired interior. Frédéric Chopin, born in 1810 in a village on the outskirts of Warsaw, spent the first 20 years of his life here. And when you first step foot in our hotel, you’re greeted by the Polish composer himself. A huge artwork depicting Chopin, created by Warsaw native and artist Mariusz Libel, adorns the wall behind reception – accompanied by musical notes and scenes from the city. Tables by Baxter printed with the composer’s sheet music can found in the lobby and in the One Lounge. Theoretically, you could play some of his best work directly from our tables. Practically speaking however, it’s best to start your exciting day here with our breakfast. One thing that is as certain as finding a grand piano in a concert hall: you’ll find our sofas by Wittmann and Poltrona Frau sublime. Let the music carry you to our hotel’s bar – take a look at the back wall of the bar. With it’s high-gloss finish and deep black colour, it’s reminiscent of the elegant finish of a grand piano, enhanced with golden details. And the high note of your stay with us? Gloriously comfortable box spring beds that invite you to enjoy a luxurious lie in.
Its prime location south of the river Vistula makes our affordable hotel the perfect base for discovering Warsaw’s countless restaurants and sights. The 16th century Royal Castle in Warsaw city centre is particularly worth a visit – it used to be the official residence of the Polish monarchy. After Warsaw’s Old Town was destroyed during WW2 and subsequently rebuilt, Warsaw’s Royal Castle became a UNSECO World Heritage site. And the imposing 237 metre-tall Palace of Culture and Science, a true landmark of the city, is just a stone’s throw away from our hotel. The Saxon Garden or the Lazienki Park are perfect if you feel like taking a relaxing walk in the fresh air. Or perhaps you fancy a bit of shopping? Then take a stroll down Nowy Swiat, Warsaw’s elegant shopping street, which is also a part of the Royal Route leading from Warsaw’s Royal Castle to Wilanów Palace. There’s also plenty to explore just outside the city centre. Wilanów Palace Museum – known by many as the Polish Versailles – is within easy reach via public transport. An ensemble of exciting adventures await you at our hotel in the capital city of Poland. It’s high time you added Warsaw to your list of top 10 travel destinations!
