Motel One Vienna-Hauptbahnhof
What our guests say
Very good
Overall rating from 7,847 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.1 of 10
Lounge & Bar 9 of 10
Location 9.5 of 10
Room 8.9 of 10
Bathroom 8.8 of 10
Free WiFi 9 of 10
Value for money 8.7 of 10
Breakfast service 8.5 of 10
The temperature in the room was terrible it was too hot i know it’s winter but it was 17degrees outside and we had to Open the Windows to breath otherwise we could not sleep. also the shower felt down twice and it was not nice
Overall, quite good. But 2 things I didn't like. The first one was that the room smelled of the detergent that is used for cleaning the bedsheets and covers. And the second thing is that there were no scrambled eggs for breakfast, only boiled ones. Other than that, satisfied with everything else.
Everything was very nice, clean, and how I expected it. The only thing missing was that in my room, there was no safe, whereas in previous stays I had had a safe.
Not a good experience at all : - room much too warm. Mentioned it at reception but nothing changed - was there for a couple of night and no space in the room to put my clothes - the bathroom was not cleaned properly on the second night. - the breakfast buffet was extremely basic I would not recommend this hotel to anyone.
The hotel chain is always a safe and good choice however this time it was so hot in the room it was not possible to sleep. View was super nice though. Staff at the reception was unfriendly
Very convenient location. Good quality service and functional furnishing.
Excellent hotel with very friendly staff
Super one night stay before heading off on the train. Very convenient for the station. Lovely room. Grateful for the upgrade. Always stay here when in Vienna.
Excellent stay as always. Very modern and comfortable room and efficient check in. Very quick! Good breakfast and great to be near the station.
Still my favorite hotel in Vienna!
Loved the hotel generally. Very well located & convenient. Check-in was fast with friendly staff. Room was great, only issue was lack of bench, stand etc for luggage, so it had to go on the bend & floor.
Great location soundproof reception & bar
A great hotel, the team were very friendly. It was my first stay here and would definitely go back
Alles gut.
alles prima
Big Thank You. The hotel is great! what i truly loved is the cleanness of the room. This was key for me. Mariam in the reception was super helpful and assigned me a room that i requested. On top she was very knowledgeable like other reception team that i can't remember their names!
Very dependable brand. Clean, quiet and comfortable. The staff were very helpful.
alles ok
Great!
Alles war top.
In general our stay was fine No coffee/tea making facilities in room USB outlets in room didn't work Very low amounts of hair & body wash and soap in bathroom Poor selection of TV channels
So friendly
The thermostat did not work in the room, anythng I changed just increased the temperature in the room. It was so hot, I had to turn it off and open the window in the 17th floor during night. I could not use the wifi on my macbook.
Good hotel but the breakfast was a little chaotic including finding a table
Great hotel, wpnderful staff, and a room with a (magnificent) view!
Alles war ok
Very friendly staff
Nice comfort room Close to station
Pros: It was clean. Staff was nice. Location is perfect. Cons: No drinking water avaialable in hotem, no iron. Room service threw away my food and water without asking.
Room pas eveywhere, but the price was quite high
Such a wonderful receptionist (Paula). Thank you so much for your patience.
I love this hotel and always stay with you when I go to Vienna!
The same as other Motel 1 places. Perfectly located, same interiors - boutique hotel without Boutique hotel prices.
Motel One is a great chain. You need to accept that rooms lack decent desks or chairs for working and are generally small, but for short stays when booked for ahead it can be excellent value. I was dissappointed on this occasion by the huge queue for breakfast, and the huge amount of time needed to collect my case.
VERY basic. far more basic than the pictures on the website suggest. An example - we ran out of tissues on day 2 of 4. I tipped the box over so that the housekeeper could see that it was empty. it was simply turned back up and not refilled.
Alles top
Very clean room. Good bar and friendly personel
I. enjoyed tremendously your hotel, even to just come for a drink
Arriving, there were around 6 ot 7 other customers waiting to check-in. As I had checked in on-line I decided to use the "fast-track" and was studiously ignored until everyone else had been checked-in and the line had gone. When I asked what the benefits of checking in on-line were, because had I stayed at the back of the line, I would have been in the same position, last to be checked-in. They couldn't tell me.what the benefits were. In the bar I wanted to eat something, I was told chips and peanuts only. I subsequently travelled to Motel One in Berlin (Tiergarten) where I was checked in and in the lift within 30 seconds of arrival and I was able to order from a wide range of sandwiches. The difference was quite startling. I may have to reasses my brand loyalty to Motel One at Wien-Hbf.
Nice, clean and quiet room. WLAN could have been faster and I missed a safe for my valuables, which some of your hotels offer.
Good location close to the main railway station. Very clean and comfortable room with good facilities. Friendly and efficient staff. Good breakfast with plenty of supplies.
Good with some caveats. Clean, everything works, great location. Next to the station feels like a safe area. No safety deposit box is a big problem, and breakfast was overpriced for what it was - we only took it once. Also - bit wierd in the bathroom - paper cups with lids?
uncomplicated as always
Super Hotel! Super Team!
The location of the hotel is very near to wien hbf. Plentiful of food choices just nearby within walking distance. Hotel staff was very friendly and helpful. We had an enjoyable and unforgettable stay in this hotel. Will definitely come back to stay again if we ever Austria.
Very good location exactly next to Hauptbahnhof. Rooms small but clean and cozy. More storage room in the apartment would be nice but overall the hotel is worth recommendation.
Great location, perfect for business in the city of Vienna, especially when you travel by train. I stayed several nights. Unfortunately, the room service was not able to repair/exchange a obviously broken foot of a chair. Hence, the chair was rocking, sitting/working on it was painful. I turned the chair around indicating the defect and left a note asking for help which was ignored.
The room is very clean, checking in was very smooth. Location is so convenient, train station is a walking distance. Staff is friendly.
The Check - in some kind of weird, because I did the online check in, but then I needed more than the qr-code. The more concerning experience was the broken Bathroom. The temperature controller was broken, so that the water was going hotter and hotter. That's really not a good thing, because the security nob was also not working, so the water was really really hot.
Motel One Wien Hauptbahnhof is my favorite hotel anywhere. Period.
Gallery
Everything you need at a glance
Location and surroundings
Road Trip Linz-Vienna
Street art, sarcasm and Sachertorte – topped of with detours for mountain lovers, foodies and culture vultures.
Panoramic views at the central station
You’re welcomed with a panoramic view over Vienna as soon as you arrive at the Motel One Vienna - Hauptbahnhof reception, and from the upper floors you can enjoy this sweeping vista of the Austrian capital “live”. The One Lounge, too, creatively references local motifs. Over breakfast, you can experience the 1854-vintage Semmeringbahn, while the bar is decorated with ornaments in the characteristic style of Viennese workshops, also referenced in our designer pieces by Moroso, Baxter and Jan Kath.
The multi-storey illustration of nearby Schloss Belvedere – just a stroll away – is a particular eye-catcher. Other great views of this palace are to be had on a stroll through its magnificent gardens. At this hotel, you’re equally close by other central sights such as the Staatsoper, museum district and Stephansdom.
For an affordable Design Hotel in central Vienna, you can’t do better than our Motel One right at the central station.
