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What our guests say
Very good
Overall rating from 4,028 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.5 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.5 of 10
We are pleased to stay at your hotel due to its location and we were especially pleased with the hospitality of Yıldız Dikme Hanım and your friends at the reception. However, your hotel certainly has some shortcomings. Room slippers are not luxurious and should be provided in every hotel, there should be personal care kits. The quality of your hotel shampoo is not suitable for your hotel, or at least we would like to see hair conditioner there on our next visit. There is no telephone in the rooms, there should be a telephone in the rooms for emergencies. There should be at least water in each room. By the way, we are very sorry for the rude attitude of your employee Mr. Ali and the rude way he said that it is forbidden to enter the area where our boss's wife is choosing herbal tea. The lady who waited for a long time to order Mr. Ali only wanted to look at your herbal tea varieties because she had a sore throat. We do not want to be exposed to Mr. Ali's rude attitude next time. Therefore, we may not prefer to stay at your hotel because hospitality is very important to us, first of all, Mr. Ali should learn to be tolerant towards his elders, leaving aside the fact that we are guests.
Good Hotel at a perfect location. The rooms are good and have absolutely everything you need. A ventilation in the bathroom would be nice. Breakfast is absolut chaos.
Need coffee in room or better access to free cup
Very clean. Great location
Room is wonderfull. Not exactly luxurious but otherways excellent. I had a very refreshing 3 day period in the hotel, though my days vere otherwise very busy because of the work. But, every morning I woke up well rested, got a marvelous breakfast and was ready again for the new busy day. Highly recommendable accommodation in the heart of the city.
This was my first stay with the Motel One brand it was just fantastic.
I hat a Very good experience with personal especially with Mr. Sekou Tito He was very helpful. the room was very clean but little bit small and also the desk in the room was so small and there was no minibar. but i got a good experience.
The best location! Clean facilities, friendly staff. Value for money 100%!
Super personal
I like this hotel and have stayed many times. However, even on the fifth floor, my room (above the entrance) did not allow me to open the window--because of the disgusting smell of cigarette smoke that floated up from where people smoke outside. And I am allergic. When there is no air conditioning or air moving in the room, it was a pity not to be able to open the window for fresh air.
The Motel One Experience. Just the Switch for the bathroom did not work properly, and the shower head almost fell from the wall. A fix and the 9 Stars return :D
It's my first time at Mitte hotel but I love every Motel One till now. location is so good to feel Stuttgart, 50 steps to sbahn =) Also restaurant, bars are just for a walk. Room was clean as always. Bar is good again and bartenders were so kind and helpfull.
Small room, large price.
The hotel is located downtown with easy access to all modes of transportation. The staff was very friendly, the decor is modern and cozy, the room was spacious enough and very clean. I would highly recommend it.
great experience, great people
Another good stay at MotelOne Stuttgart.
I thoroughly enjoyed my stay at this hotel. The ambience was modern and vibrant, creating a cool and relaxing vibe throughout. Although my room was slightly smaller than those in other European hotels I've stayed at, it was still well-appointed and comfortable. The location was fantastic—just steps away from the train station and a short stroll to the lively Schlossplatz. The staff were always friendly and went above and beyond to assist with any requests. Overall, the hotel exceeded my expectations.
Loved the aquarium on the tv. Very soothing.
Top as always
The grading would have been even better, but the pillows were not that good. Very good value for money. This was our first Motel One experience, but not the last.
Gewohnter Motel One Standard.
most aspects of my stay were good; booking, check-in, room and lobby cleanliness. however the digital experience of managing my booking and using the offer of a free breakfast as a reward for signing up with 'beOne' was ridicuious. It was bad enough for me to not select the Motel One brand again. as your basically a highly digital experience hotel things need to work PERFECTLY EVERYTIME !!
Great Hotel with friendly staff and great Gin tonics!!!
The bathroom and rooms were not cleaned and the sheets were not changed every day!!
location is marvelous, the rooms are very tight.
We enjoyed our stay - Staff was cheerful and efficient and the room was clean and comfortable. We loved the design of the common spaces and the convenience of its location.
Nice modern central hotel.
The hotel was clean and had a nice atmosphere to it, it also has good facilities for sleeping well, but the staff was disappointing to say the least. During our check in the receptionist couldn't find our booking even if I gave him my passport, wrote down my name, gave him my email and the invoice that I got when I paid for the hotel in the spring. He claimed that maybe we have a reservation in the haubtbanhof motel one. When I looked at the screen, my reservation was the first one in the list on the computer. We had booked breakfast for 3 mornings, the first morning nobody came to ask for our room number but the second AND third morning when the staff came to ask for our room number, they said that there was no such room as our number. Then they asked whether we had booked the breakfast to which I said yes. Then the person went away and came back just to say that no room or breakfast is there. I had to get the invoice again to show that I have booked breakfast. The same member of staff came to ask my room number the following morning and I the same thing happened again even if I told the person that we went through the same thing yesterday that you didn't believe we had breakfast even if we did. The lounge bar was terrible on Saturday evening: we had to wait for service for 10 minutes and the bartender wrote our order down (4 drinks) and still he did one wrong drink. All in all, the service of the hotel during our stay was terrible to say the least, and on grounds of that, I cannot recommend your hotel to anyone or stay in your hotel myself even if I have stayed in your hotel for at least 6 times before and the service used to be good.
Alles super
Mostly positive with three exceptions 1) the breakfast is too expensive with respect to the offering and the quality of seating - it's not fun to eat you breakfast while lying on a couch 2) Why does the TV switch on every time I enter the room? SAVE ENERGY, SAVE THE PLANET 3) Check-In waiting time too long as both clerks were occupied serving ONE customer while the waiting line was increasing to the entrance door 4) Was not able to obtain my water bottle at the bar as no waiter was to be seen to serve me. 5) Bathrooms very tiny - could be hard for "larger" guests
Really like Motel One they do it right. Room are well appointed and well priced staff are excellent, reception team are great Leo, Riza, Tunc also a young lady with dark hair I did not get her name, all excellent ambassadors of Motel One, Ali behind he bar was overworked on Friday and Saturday night. Motel One great location
Great location, easy check in and check out
Many thanks to the very welcoming staff at the reception and to Christiano at the bar. Rooms were clean and quiet. Breakfast was very enjoyable. I would stay here again.
The shower was barely working. The temperature was going from cold to hot back and forth. The water was only slowly flowing out.
For a 4* hotel I would have expected - that the soap is not in a container which obviously was used by other people before me (It's kind of disgusting to press the same button) - that the blanket would cover my feet - that there is a coffee machine or at least a glass for water in the room - that there is an easy way for electricity in the room after online check in and using my smartphone to open the door. - that opening the door would be easier because it was really heavy
No complaints at all. Everything was very good
All good. Extremely expensive however
Clean and comfortable, space is small but very well organised.
Top Hotel in top Lage, tolles Personal
Every staff I met was very friendly! The carpet in the room is very dirty, it should be washed.
Alles Top!!
Location, bar, breakfast, comfortable bed, good sound isolation, very friendly staff - all was very great.
First things first, the staff are so friendly and helpful. This applies to absolutely everyone from front desk to room cleaners. Of course the hotel is not a luxury hotel but it's absolutely perfect for what it is and it's location could not be better.
Room is clean but narrow. The night receptionist, a young man dressed in black, seemed a little brusque to me. Perhaps he was a bar staff member, or perhaps he was a young person.
Always a very friendly welcome. :-)
Really enjoyed our two nights with you in Stuttgart this April, thank you.
Perfect
no kettle, paper cap in the bathroom is not ok after 1-2 days,
My second stay in the Motel One in Stuttgart did not disappoint. To the contrary, it confirmed the pleasant experience I had a few years ago when using that hotel for the first time. Overall, I would classify that hotel as an excellent value for the money I paid. The overall quality is way above average. Highly recommended indeed !
Very convenient hotel, nice rooms and quaint environment. Great location,
Gallery
Everything you need at a glance
Location and surroundings
Start your engines
Once you’ve arrived at Stuttgart central station, there’s direct access to our Motel One Stuttgart-Mitte, where you can recover from your journey in our One Lounge. After a restful night in a snug bed, start your day with a fresh organic breakfast, and dive into the pioneering age of the automobile. The lounge is decorated with photos of real racing legends and their trusty steeds, wooden replicas and a host of related details highlighting the region’s fascination with cars. The Outdoor Lounge is in a somewhat lower gear. Here you can put in a pitstop to escape the city bustle, and enjoy some peace and quiet in comfy lounge furniture.
Our affordable Design Hotel is just a block away from the pedestrian area of Königstraße, the city’s main shopping boulevard. Or for a more highbrow alternative, the Landesmuseum is likewise just a few hundred metres from your front door. This hotel also makes a great base for an excursion to Bad Cannstatt, where Carl Benz worked, and still hosts the second-largest German-style beer festival, the “Wasen”. So fasten your seatbelts and fill up the tank for your stay in the Motel One Stuttgart-Mitte.
