What our guests say
Excellent
Overall rating from 2,356 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.3 of 10
Lounge & Bar 9.3 of 10
Location 8.7 of 10
Room 8.9 of 10
Bathroom 8.8 of 10
Free WiFi 9.2 of 10
Value for money 8.8 of 10
Breakfast service 8.7 of 10
nice and clean, good breakfast, helpful staff only I would put 1 lower and softer pillow
Very Clean a design hotel
Alles super
Modern room, very clean friendly staff, lounge area is very comfortable no free parking
It was an amazing place, friendly and modern atmosphere and the people working there were really nice and attentive.
Everything was great, beds comfortable, great services, clean. We will return :-)
Alles top!
Alles gut!
Very quiet room. Convenient location near shops and restaurants. Had great breakfast.
Some of the group couldn't find an alternative flight after Lufthansa canceled flights to Israel, and instead of being sensitive to the situation, the hotel supervisor charged us for the unusable rooms. Won't be arriving again to this hotel, and i would spread the case on social media. It seems like it's only because we are israeli.
It’s a very nice hotel, but it’s laughable that the only perk they offer to the members- free bottle of water! The absence of tea kettle or coffee machine is also highly regrettable
I did not get a bottle of water, as normally as a member i would. My window was not sealing well, it was very noisy all night long
Everything was good. I wished you had wash cloths available.
No working air conditioning in our rooms , probably cost cutting on the electricity which is a shame
We had a great stay at the Motel One in Salzburg Sued. The rooms were nice and clean and the breakfast was excellent. The whole team was very kind, nice and helpful.
I am still waiting for a refund for my cancellation. It has been a week.
Nice room, kind stuff, clean, cosy
Beautiful hotel in a great location with extremely comfy beds and helpful staff!! It made my stay in Salzburg extra memorable! Thank you!
The facilities are a bit old
Alles war super
This is ever bad reception experience in all over the world! I have never seen this before . Unprofessional reception servers ! My colleagues and I booked a hotel for one night at 28rd/5 . My colleague checked in first during the day . Left check in my room in for myself . After whole days works I went to check in. And reception wasn’t know how to check in for me and asks me that if my colleague helped me already checked in maybe even I told them many time my colleague doesn’t do it . But the 3 ladies so confused with check in . One of them with pink hair , Chewing gum, slowly trying to figure out why my colleague didn't check for me, another one with Slightly tanned lady still trying to asks me to colleague make sure he didn’t check in for me Even I told her many times she doesn’t trust ! And there was another lady brown hair white skin trying to figure out what’s happening , she was chatting and laughing with pinks hair lady something I don’t understand in German. Which my check in we used 30mins ! The problem is reception side . The mix information for me and my colleague, they explained “Oh so I see you don’t check in now , my colleague doesn’t put your information into computer and you don’t have your room card yet “ after 30 mins ? grr… seriously? And then they print the room card for me ! Thanks god ! Pink hair lady told me “406A” I was shocked… I said “ 406A is my colleague room, he did check in during day please “ and 3 ladies talking in Germany something and then ask me “ are you sure “ I …….I don’t know what should I say … yes I’m sure ! Ok then they gave me 406B . After 35 mins that’s done with check in . The second days same thing happen again ! We need extend more days will check out 1/6. The reception doesn’t take money with my colleague because reception system wasn’t working at morning , so the make deal with pay cash after my colleague back in the night ! When I came to reception extended my room card after my colleague, the gentleman who was working at reception doesn’t want to extend for me ! Because he doesn’t know what happen at morning and his colleague no one tell him . My taxi wait me outside and I have to explain again ! Such a horrible experience! And ! Not finish yet ‘ yes … after whole day works , my and my colleague back to your hotel extended our room card pay cash …. The reception have no idea again what’s happening.. we explain again everything. We passed the room card to reception ,We paid cash , and we back to room . But we can’t open the door both of us ……. Ye we back to the reception, they forgot extend the room card of course, and not even really apologize to us …. I’m so upset ! How is works with your hotel ? How is the Salzburg young people works like this ! ?? Work not seriously, not positive, perfunctory, unprofessional at work, chewing gum…….
Very clean Very helpful reception staff, value for money!
When I noticed that the plants needed watering, someone came with a Gießkanne and watered them. Frühstück war fantastisch!
Alles Top !!!
Super Hotel
Typical Motel One, very nice though small room, just quite far away from anything that's interesting in Salzburg. No scrambled eggs for breakfast, otherwise quite good. Very friendly staff.
The hotel is perfect - modern, comfortable rooms, easy check in. I also like the location. For working, the wifi, however, is not good enough and I had to use data over my phone. I also was rather annoyed by the cleaning staff who would knock every half hour starting around 9am. Checkout time is noon, but with this constant disturbance (one time someone even came into the room), one feels pushed out.
Everything was ok. Nice hotel for short stay.
Alles gut.
I liked that the room was warm enough.
The staff made me feel very welcome and I was given a room when I got there even though I was early. The room was a very nice. Plenty of room for one or two people. If I am ever again in Salzburg I will not hesitate to stay here again.
I recently enjoyed a fantastic stay at Motel 1 Súd in Salzburg. Impeccable service, great room, and outstanding bar area options made my experience great. The staff's attentiveness and the hotel's elegant ambiance exceeded expectations. Highly recommend it for a top-tier stay in Salzburg. I will definitely return!
Everything was clean and tastefully decorated. There is no room service and wash cloths are not provided. There are no charging stations and no refrigerator. The cold breakfast buffet is 15 Euros. Great Market across the parrying lot , but closed on Sundays. The absolute worst part was the intrusive housekeeper. Despite me specifically requesting no house keeping services and hanging the no cleaning services sign on my door, the housekeeper open my door and poked his head in no less than FIVE times during my two 3 night stays. Completely inexcusable and all the front management did was give a sincere apology and a free cup of coffee which I had to ask for, it wasn’t offered.
i like design and price
Great hotel, friendly staff and immaculate rooms.
Great Location, Great team and Great facilities. Everywhere we go now, we check for a motel one first 😊
Being a hotel it is good but can be better. Adding kettle and glass in room would be great.
Great value and service - shame no restaurant for dinner
Hotel was clean, comfortable, and updated.
Top
Alles top :-)
Very friendly staff, good rooms at competitive prices and a wide selection available for breakfast
very friendly & helpful staff and overall the good Motel One experience
Toller Style!
TOP HOTEL
During the hot weather we did not sleep at all as the rooms were too hot. This is because they do not have proper block-out curtains, they only block out light, not heat, so when the sun is on them the room heats up like an oven. The air-conditioning is centrally controlled, so you can't cool the room down at all. When we opened the windows overnight, the smoke from outside also came in a set off our allergies. Plus the rooms never cooled down as the nights were hot too. Very frustrating and exhausting given we were doing a course and staying there for two weeks. The staff were lovely, but the hotel is inadequate to deal with warm days. Breakfast is also very expensive for what you get.
Everything I needed was there - including an umbrella. I appreciate the convenience, good service and cleanliness at Motel One. THis was my second stay and I hope to be back.
Friendly staff, location was perfect for our needs, lounge/bar was comfortably cool and well decorated, empty bottle in room left from previous guests, no trash bin in living area, room very small— no place to sit, bathroom door wouldn’t stay open, no ventilation in bathroom, air conditioning totally inadequate, bar/lounge only had one food option, breakfast cut fruit was not fresh. Could have offered some fresh seasonal fruits.
Very clean and modern room, especially delicious breakfast.
We´ve always chosen Motel One since the environment and facilities are always consistent. room is always clean, bigger than the normal business hotels, cocktails till after midnight, nice lobby and healthy bio breakfast. That´s why i finally decided to become a member when i booked for this trip. I earned a free breakfast for 1 for that booking unfortunately I messed up the schedule. (this part is my fault). Motel One offered it´s other branch in Salzburg which was a bit outside the city center. That was also agreeable to us since we were expecting that that experience would be the same anyway since it is Motel One. Unfortunately, it was really hot since it´s now summer, and the personnel are not welcoming. We even had to buy our own water and I also didnt get my free breakfast. It was sad to experience it after deciding to become a member. It meant being a member meant nothing.
Gallery
Everything you need at a glance
Location and surroundings
Road Trip Munich-Salzburg
From Munich via Chiemsee to Salzburg with stopovers at Motel One - outdoor fans and nature lovers get their money's worth.
An Alpine good time
Welcome to Motel One Salzburg-Süd, our hotel on Alpenstraße (‘Alp Street’) with a wonderful view of – you guessed it – the Alps! As you step foot in our affordable design hotel, you’ll turn your back on the mountains behind you, but worry not! More mountains will rise before your eyes. That's because the wall behind our bar and reception area is crafted from four layered plates of glass, depicting three of the Salzburg region’s famous mountains: the Ochsenkopf, the Drei Zinthörner and the Kitzsteinhorn. The bar itself is adorned in a mosaic of decorative wooden moulding and carvings. As you can see, our design in Motel One Salzburg-Süd has a masterfully hand-crafted flair. In the lounge, you’ll find cosy seating nooks covered in fabrics that take inspiration from traditional attire known as Trachten. The breakfast area delivers the final touch, with finely detailed light fixtures and black and white photographs by Edward Groeger – authentic portraits of people and daily life in the Salzburg region. You’ll also find Groeger's photographs featured prominently in your room, where they dazzle from their perch above the green, textured headboard. And as you know, our comfortable box spring beds are just one of our many traditions. You can also count on a hearty breakfast buffet, free WiFi, and friendly staff. With Motel One Salzburg-Süd, you’ve found the ideal place to stay – and to feel at home – during your Salzburg holiday.
Getting here is easy, too: from the central railway station, a simple bus connection will take you to our design hotel. Our location in the south of Salzburg makes our hotel the perfect starting point for your visit to the spectacular Hellbrunn Palace and surrounding park. The palace grounds are a masterpiece of garden architecture, and the Late Renaissance trick fountains are world famous. The hotel's proximity to public transit also makes it a breeze to get to Salzburg’s Old Town, located in the heart of the city. Likewise, the city’s top attractions are a stone’s throw from the hotel: Mozart’s birthplace, Mirabell Palace, Hohensalzburg Fortress, and Salzburg Cathedral are all well within your reach. Just in case you are still wondering, ‘What's worth seeing and doing in the Salzburg region?’, we have the answer. Just outside of Austria's fourth-largest city, alluring destinations and activities abound. Especially in summer, the area’s various lakes are the ideal place to spend the day on the beach or hop aboard a sailing boat. To get a taste for all that Salzburg has to offer, be sure to put Salzburger Nockerl – Salzburg's famous soufflé-like pastry – on your travel menu. Don’t miss a chance to stop by one of the many local restaurants, cafés or Gasthöfe.
