What our guests say
Excellent
Overall rating from 1,776 ratings
Friendliness 9.5 of 10
Cleanliness 9.4 of 10
Reception 9.4 of 10
Lounge & Bar 8.7 of 10
Location 9.3 of 10
Room 9 of 10
Bathroom 9.1 of 10
Free WiFi 9.1 of 10
Value for money 8.9 of 10
Breakfast service 8.5 of 10
Very nice hotel with friendly staff. Well appointed and a great breakfast.
All great as usual
Great location, friendly staff, comfortable room, super breakfast.
Lovely lobby. The room was spacious, with all the modern amenities one could wish for. The bed was incredibly comfortable, ensuring good sleep. :) Thank you, looking forward to come back! - Andreea
Great location in Prague near metro station and convenient to many of the cities attractions
A bottle of water for the guest would perhaps not be too much of the expense?
Everthing was perfect.
great location, clean rooms, great beds and especially nice and friendly staff. Thanks for making our stay so nice. I've been her before multiple times and will come back again.
Good hotel with excellent breakfast, but our room (which was the upgraded version) was incredibly bland - none of the soft furnishings (cushions, bed runner,, ext), pictures, etc that we would normally expect, having stayed in a number of Motel Ones previously. In addition, there was no mirror in the room, only in the bathroom - not ideal at all. We mentioned these things at reception and were told that the hotel is due to be refurbished in 2026. In addition the bath towels were small! Also the bar was situated right by the sliding front doors, and this made it really unpleasant to sit in, with the cold weather. Also the bar prices were very expensive compared to the high end restaurants we ate in, which was surprising. We went and looked at the newly opened Cloud One around the corner from the Motel One, and would recommend that over this hotel, which is a real shame. This hotel has actually put us off the motel one brand somewhat, which is a huge shame as they are usually our go-to for city breaks.
Super, friendly reception. Clean room. Thank you
The hotel's location is excellent, the room was very clean and comfortable. There were plenty of suggestions for having an amazing breakfast. I would definitely suggest this hotel!
Everything was wonderful. I would like better AC but I know that’s a US thing.
As always I had a great time in the Motel One Florentinum in Prague!
I stayed in room 503 - nice room, clean and everything you need for a basic room in a busy city. Location is near transit and lots of shops and good food is available along the street.
Very good hotel in a perfect location!
Very good location, 5 min to the central bus station, surrounded by shops andrestaurants. Friendly helpfull staff, nice lounge. The room was clean, big enough, sound proof, so eaven though the room was facing a busy street, you would not be disturbed. Good breakfast.
Another great stay at Motel One Prague Florentinum; friendly staff, clean rooms; it’s everything you need for your home away from home.
Good location, confortable rooms and friendly staff. It Will be Nice to have a second sheet in the bed, only the edredon sometimes its to much. In addiction, extra room to Store our lugares it Will be Nice.
Good location, good some nets to cover the window would be good rather than having to keep the curtains closed, would be nice. wifi would not work,
Excellent location and place to rest after touring the city. Updated facility, including the bathroom. Fun area in bar to get drinks and some basic food. Very friendly staff
Super location, adequate rooms and breakfast and a very friendly staff make Morel One Prague Florentinum your perfect home away from home!
My first time with Motel One in Prague (I regularly stay in the Brussels and Vienna ones) and as I've come to expect, it was excellent. The staff were all great, and super friendly - I'm only sorry my Czech pronunciation is so bad I'm not sure I even managed moc děkuji! After a very long trip to get there - 15 hours by train! - I was even able to check in early and have a bonus nap before going to explore the areas. It's a convenient 10 minute easy walk to the main tourist hotspots, and only a ten minutes from the main railway station. Such a great hotel chain, I am looking forward to trying other locations now.
I have stayed before at Motel One Prag-Florentinum and it always meets expectations. The late check-in was no problem and everything regarding the room was great. I always enjoy breakfast at Motel One. The only small problem this time was not with the hotel but online checkin was not possible as the form did not seem to work properly (at least for me!).
Location is great, and personnel are very friendly. But I stayed in Motel One in Barcelona, and it was much better than this one in Prague. The room was better and the lobby, bar and lounge are not comparable. There are far better stays for the same or even less money in Prague. All in all, I must say I'm a little bit disappointed.
all i need in a hotel- clean room, quiet- friendly staff
Many thanks to Ekaterina and Matje . They where very kind and helpful to meet our request regarding the room . See you soon again in Praque.
We like that the room is serviced only when we request. Appreciate the bottle of water upon arrival. We were given a room on the quiet side of the hotel, which we liked very much. Breakfast was good with lots of variety.
The room was clean and efficient. Would be 10/10 if basic amenities like coffee and an iron were available in the room. Wifi was also spotty.
Excellent experience at the front-desk - particularly helpful guidelines from Katie
Nice stay in a central location. Very friendly and professional staff. Clean rooms, essential amenity, but very comfortable.
Alles super.
The hotel is in a great location, rooms are spacious, the free water is great and the parking is very handy as well. But unfortunately I'm not happy how I was treated by one of your staff members. I was in reception to help a family member get checked in. My things were in my room and your member of staff basically told me (not asked) to go to my room to get my card. I said I will do it on our way out. This is incredibly rude. It was my 2nd night and I had gone out in the morning. So had I not come back until that evening, I would have only been able to pay that evening. I was then told some guests don't pay. What does that insinuate? If this is your policy and guests end up being treated like this, it's a bad policy. Ask for credit cards if you have guests not paying. Also my booking was with booking.com who have my credit card. So you would have gotten paid either way. I didn't think Motel One is in the cheap hotel category but this was €30 a night treatment.
Staff friendly and helpful
Friendly and helpful staff, clean room and comfy beds
Very good, enjoyed my stay a lot
Very good!
I think a fridge and a safe must be provided inside a room. A kettle for boiling water is much needed.
From Reservation to Departure, Excellent. Service, Staff and Guest interaction faultless. Receptionists helpful, and with a smile!! Breakfast service, welcome , choice of items on display, plentiful. The only criticism I have is the lack of, rather non, email communication when I requested, twice, prior to our arrival, confirmation of our reservation. This was addressed to Martina Vankova.
Motel One Prague is the best accomodation with friendly personal staff . I Love to come back every month :-))
Friendly service at all times. Rooms were clean and comfortable. The Aircon could have been a bit stronger for me and the water pressure in shower was a little low. However neither of those impacted the stay significantly.
Had a great time - again. This was the third time we stayed here and we are looking forward to our next trip. Friendly staff, clean and quiet rooms, great location!
very friendly staff and clean room. Thank you!
A very nice hotel at a great location, walking distance to the historic city center. The staff is very friendly and helpful. The breakfast is including vegan options. We were there a as a group for work meetings and our experience could not have been better.
I frequently stay in Motel One hotels when travelling. I love the stylish surroundings and comfortable accommodation, at prices which are very good value.
Very comfortable room, great breakfast. The only thing I would have asked for is a safe in the room. Other locations of this hotel we have had a safe. I'll stress we had no safety issues, it's just a nice to have.
Well located, easy access to public transportation, helpful staff, clean, decent breakfast
Well situated handy for city centre, transport links and shops/bars/cafes. Hotel was lovely. Room was large with a comfy king size bed and great shower. Staff were all pleasant and helpful. we often stay in Motel Ones and this lived up to the standard we expect.
compared to MotelOne in Munich I stayed, the ambience is very below, the rooms are less comfortable, too large and unpersonal. I didn't like the experience in Prague
Arrived at the hotel on a business trip, checked in and went to the lift to see a printed out notice of water not flowing during 12-16 ... No one at the reception mentioned this or even appologized. A shower would have been nice after a long day. No compensation offer or anything... Next morning cleaner comes with own keys to the room twice before 12am check out time. First time at 10am. This should be possible to inform cleaning service that guest has not checked out yet. Otherwise hotel room and hotel was clean and nice, but the water issue and this morning "wake ups" by the cleaning service left a bad taste :( .
We mainly using Motel one during our city trips and as usuall we really enjoy our stay also in Prague. Nice and friendly staff, nice athmosphere, nice rooms, quiet and not far away from the inner city. Very good breakfast, all in all a very good place to stay for some days. At our next visit in Warsaw we again decided to use Motel One.
Gallery
Everything you need at a glance
Meetings in Motel One Prague-Florentinum
Equipment:
· Original room from 1927
· size of the room 98m2
· big boardroom table with 20 seats
· movable LOEWE flat-screen TV
· beamer and screen
· free Wi-Fi connection
· relax zone
· own small kitchen
· own cloakroom
Location and surroundings
The puppets are on the march
Prague’s puppet shows featuring lovingly crafted marionettes are as much a symbol of the city as its Bohemian cooking, lager, and prized crystal wares. At our Motel One Prague-Florentinum, you’re welcomed by these theatrical figures who populate the lobby and set the scene for your visit as soon as you arrive. To escape from the bustle of the city, relax in our One Lounge amongst Swarovski chandeliers and gorgeous designer ornaments made of Bohemian crystal. Black and white photos of city symbols complete the design, making this Motel One a favourite choice for tourists, mini-breakers and business travellers.
Prague, known as the “Golden City”, was for centuries the residence of the emperors and monarchs who occupied Prague Castle. The town’s historical skyline and wealth of lively culture keep this past alive, and our Motel One Prague-Florentinum is themed to reflect this blend. The hotel is ideally situated in the 1st district, just a few minutes’ walk from Republic Square. This is a starting point for exploring the centre’s numerous Gothic and Baroque-style sights. The Teynkirche is only a kilometre away, with the Charles Bridge and Prague Castle not much further on. Curtains up on the Motel One Prague-Florentinum!
