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What our guests say
Very good
Overall rating from 7,680 ratings
Friendliness 9.2 of 10
Cleanliness 9.2 of 10
Reception 9.1 of 10
Lounge & Bar 8.8 of 10
Location 9.6 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 9.1 of 10
Value for money 8.6 of 10
Breakfast service 8.3 of 10
clean friendly lovely bar nice room safe deposit
My family really appreciated the convenient location of the Motel One. The user interface to the TV was not easy to use for the Apple devices we use.
Excellent value for money
The Motel One Team members were very cordial and helpful. We enjoyed having the large windows to look at the park across the street while enjoying coffee, beer or spirits.
Breaksfast: expensive, not so many choices and missing warm dishes. Communication: as a spanish we do not request to speak spanish but at least english. People can’t communicate and you can feel their discomfort. Lack of feeling welcome or warm there
Always stay at this Motel One when visiting Munich. Staff always helpful and polite, hotel always clean and comfortable. Breakfast always tasty and plentiful and a brilliant location. Would never stop anywhere else!
It would have been a 10 apart from breakfast being cleared before 10 on one of the days
Good location, beautiful decoration
Motel one has a good choice of hotels to choose from. Our stay was easy to book, the room was clean, the shower was good. The only small negative point is you have a choice of having your room cleaned or not cleaned, if you choose not to have it cleaned that don't check if you have enough toilet paper and you have to go and ask for some, otherwise all good.
Excellent hotel. Small rooms, but that is to be expected in the EU as you should be spending more time outside than in your room. The public areas were clean and well tended. Breakfast was good with options for everyone. I liked how the lobby was open and staffed, even late into the evening. There was an odd mix up with an overcharge, but they resolved this quickly and without fuss. Excellent value over-all. I would 100% consider coming back to Motel One for future stays in Munich.
I was very happy with the service at your hotel. I was greeted on my arrival (early due to my flight) and there was a room available. That was very welcome. The only two items I would note for improvement: - the breakfast wasn't included in the price of the room - upon check-out the reception desk were distracted and could have, from a customer service perspective, could have asked how the stay was, if I needed anything else - but these are small things. I was happy with the cleanliness of the room, etc... Oh, one more item: I wish there was an option to tip the cleaning staff with a pinpas. I no longer use cash and ideally, if there was a QR code or something like that, I would have left a tip. Thank you. Danke.
The construction noise (drilling into walls or floors) began shortly before 7am on my first night’s stay. Being jet lagged after traveling trans Atlantic, this was extremely irritating since I had not slept the night before. The construction noise, randomly continuing throughout the morning. If you can not sleep at a hotel, what’s the point? When I brought the issue to the front desk the following morning I was dismissed ( they claimed it didn’t start that early, but would continue all day).
The room location was noisy and the breakfast was poor. The cleaning was good and the bed and sheets confortable and clean.
A very nice room. Clean, comfortable, and a nicely furnished. The hotel staff was friendly and helpful. The hotel bar, dining areas, and food presentation was very nice.
The breakfast sets (made of paper, too big, reminiscent of Holiday express or IBIS standards) at the small breakfast tables in the lobby make the very tasty breakfast look cheaper.
Special thanks to Maria for organizing our stay. Very professional and friendly. The room was clean and well-adjusted with the requested baby bed. The view was very beautiful. Breakfast was nice as well.
this is about my tenth stay at the Motel One Sendlinger Tor and like in previous stays, I enjoyed my room, was treated kindly by the staff of the lounge and reception and took advantage of the great location !
This Motel One at Sendlinger Tor feels old and outdated. Our room was like a dormitory. Our first room had no power. We changed rooms
Alles Top.
The location of this Motel One is great and it's very well designed. We arrived at 3pm due to our flight time and the reception only had two staff covering which was inadequate at the start of check-in time. The bigger issue was room cleanliness. There was hair in the bed which I had to remove. Me and my travelling partner are blonde so it was not ours. The hair was all the way along the top of the bed by the headboard. I've never encountered this before and it was disgusting. Please ensure this doesn't happen again. It is not obvious that you can drop the room key cards off to check out and I ended up queuing unnecessarily. It is a small sign on a bin at reception that is not easy to see until you are at the front of reception.
The hotel was clean and in a great location. The staff was friendly and very helpful. It’s a great value for the price. Just be aware that there are no refrigerators, microwaves or coffee pots in the rooms, and parking in the garage is limited and not guaranteed.
Wonderful sleep and quiet. Good breakfast
Excellent Hotel, clean, comfortable and great location
Alles Ok!
The hotel is very nice and in a good location. My room was cold and told the front desk my WiFi did not work well in the room as well.
All was fine except for the heavy doors, which made a lot of noise during the night.
Very nice hotel, well situated in the centre but still quiet. Very clean and beautiful design
We enjoyed our stay at your location. While the price was quite high we do recognize it was during Oktoberfest. It was a good location to get to Oktoberfest and to Marianplatz too. Nice and clean place as we have found at other Motel-One locations too.
I come in Motel One every year from 2009 , when you open , during Oktoberfest . I was there even this year in august with my wife . I think this is enough to explain how much I like it.....
Friendly service, fancy interior and in the rooms all what you need - overall: always a good an excellent choice!
Great staff, top location in munich, free upgrade with balcony
Good value, helpful and friendly staff.
Alles prima!!
Excellent location,great staff, clean rooms, Only downside was small size of rooms but not a big deal for us
Great location. Small room but perfectly adequate for what we needed for a few days. Clean, today and good staff.
The lobby was much nicer than the rooms. It would have been nice for the rooms and halls to look a little more lime the lobby. I wish the bar was more beer oriented vs gin. I lone gin but in Bavaria, I wanted a stein of beer.
We had no hot water on the last day so we’re unable to take a shower. We were offered a free breakfast each on a future visit at an6 Motel One.
Enjoy my stay at Motel One as always.
The location is great, with only a few steps to the start of Old Town and to the undergound station. Reception staff were excellent, and the whole reception area is just lovely. The rooms were adequate - albeit very small, but with lovely comfy beds. Our first night was with no air-conditioning, we weren't advised all were broken until we spoke to staff the following morning. Luckily it was repaired that day, because it was very unpleasant in the August heat. If nothing else, in summer a hotel with air-conditioning is a must! And we are Aussies - it's hot here. Overall, a great choice of hotel.
Heavy smell of old perfume in the room; Echo outside from the seating area in the courtyard; Too small breakfast ans bar area; No toilets in the lobby, only a room accessible with a key card from reception, waited 20 minutes because there was a queue for the key card and only 1 person could go at a time
Staying at the hotel was comfortable, well lit, appropriately sized, and came with air conditioning. The location of the hotel is well-placed and close to all major lines of transportation. Just don't try to rely on Google maps to lead you to it the first time. The only downside is that it only has a shower and not a shower/tub. The breakfast there is quite nice for the price.
Top!
Very well located and rooms functional and clean.
The stay at the hotel was for the most parts great. There is one staff member at the bar which is incredibly rude! He was working there 2 nights during my stay and I think I have never been met up with as rude of a service staff as this one. Older man with glassess, did not catch his name. I did see how he was around other guests and it was the same thing. We were multiple people that did not understand his behaviour what so ever. Otherwise everything was nice and other staff was good and helpful
Alles super!
Alles super !
The location was perfect, however the staff is not very friendly especially the man behind the bar. Breakfast was very crowded and there was no space to sit down. The rooms were clean, however room service in between nights was forgotten.
I come to motel one in sendlingertor from your first open in 2009 every year during oktoberfest . Perfect !!
It was my first time in your hotel chain. This hotel is well located. Very clean. Good bar with a large choice of beverages and helpful staff. As the hotel has no restaurant, the recommendations/partnering discounts with neighboring restaurants would be appreciated for lunch/diner. In all, I was satisfied with my stay in the hotel and can certainly recommend it!
Great location and staff. Hotel is modern and clean. Rooms are small but we knew that. We liked our stay. Only that no frige / mini bar available in the room.
Gallery
Everything you need at a glance
Location and surroundings
Road Trip Munich-Salzburg
From Munich via Chiemsee to Salzburg with stopovers at Motel One - outdoor fans and nature lovers get their money's worth.
Crystal Clear Connections
In our Motel One Munich-Sendlinger Tor designer Roos Kalff is building bridges between past and present by combining vintage pieces and modern functionality.
Sleep like royalty in Bavarian splendour
The Sendlinger Tor city gate is a rare vestige of Munich’s old fortifications, and marks the southern extremity of the city’s historic Isar-side old town. In designing the Motel One Munich-Sendlinger Tor, we’ve taken inspiration from the lavish palaces dreamt up by Ludwig II. This One Lounge is a refuge merging the baroque with the modern: a throne-like velvet sofa by Creazioni and ceramic table legs by Studio Kalff, for example, hark back to the pomp of Ludwig’s era without neglecting contemporary design. A dramatic mural of Neuschwanstein and a playfully monarchial ambiance make for a great backdrop for a healthy organic breakfast and a great start to your day.
Staying at the Motel One Munich-Sendlinger Tor, you're adjacent to the very centre of town, perfectly situated for a stroll round the very heart of Munich. Just a few hundred metres from the hotel are the Marienplatz and Town Hall at one end of Kaufingerstraße, while a few blocks further on are other must-sees like the Viktualienmarkt, Frauenkirche and Hofbräuhaus. Munich central station with its direct connection to Munich airport is only slightly further off. The Sendlinger Tor underground station is just round the corner from the hotel, so trade fair visitors can take the U2 line straight to the exhibition centre. And if you want to visit the source of our inspiration, the nineteenth-century palace is only a day trip away.
