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What our guests say
Very good
Overall rating from 5,054 ratings
Friendliness 9.2 of 10
Cleanliness 9.2 of 10
Reception 9.1 of 10
Lounge & Bar 8.9 of 10
Location 8.8 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.2 of 10
Value for money 8.7 of 10
Breakfast service 8.5 of 10
Fan in bathroom did not work and it smelled bad. I told the reception in the morning but it was not fixed. Aircon also did not work so I had to sleep with an open window (loud). Other colleagues got free water every day, I did not.
Top reception, trained and friendly staff, clean room, clean and pleasantly scented hotel, great spacious lobby for working and relaxing, excellent breakfast buffet, I would love to come back."
Top!
Excellent location, very clean and warm.
clean,comfortable and efficient
War alles TipTop
I’m a longstanding client (almost 15 years now) of Motel One and always appreciate your hotel. Unfortunately this time we noticed two unpleasant things: two out of the three rooms we booked (2 people per room) were prepared for single occupancy. We had to ask twice to fix it… Finally at breakfast fruit salad was not available anymore a full hour before the end of the service; this happened twice (Sunday and Monday). Fortunately on Monday, after having insisted we had a kind person taking care of our request and she prepared it for us. This is a pity because it doesn’t fit the quality of Motel One that I normally remember.
somebody has stole my sleeping tshirt and my boss shirt from the room
Stayed here several times now, as it is conveniently located for visiting relatives. The staff always very helpful and rooms spotless. If you don't include breakfast when booking, the option to take breakfast, should you need to, is welcome.
All good, just the breakfast is slightly declining, but only when it comes to details: Less choice of tea (Early Grey), no lemon juice (or slices) anymore without asking, sugar only at the machine but salt in little paper sachets... Just makes things a tad more complicated. Ah yes: and the shower heads are not properly fixed: they spit wherever they like, not where I would like them to...
Clean and very professional service . Thsnk you
De primer orden
Motel one was a clean and serviceable place to stay. Convenient location with access to lots of transportation options.
There was frequently a long line at reception. My key stopped working twice and I had to wait both times. The bar staff was very nice though.
Good location (with links from Munich train station) Check in was good with friendly staff. The rooms were very small but clean. Breakfast was decent with a good fresh choice
people working on the reception could be more welcoming and helpful. I had a hard time finding the right elevator to my room and they just told me the direction, did not take care of the situation really.
Fantastic very pleasant hotel. Friendly staff!
Location and amenities are perfect. The size of the room and the quietness even of the hotel was full of people
Great hotel, great vibe, great service
The best Motel One I have ever stayed...
Topl
Room was smaller than we are used to from other Motel One hotels, also the price was pretty high. But on the other hand the price for parking was very good. We liked cleanliness. Pillows were from some synthetic material, wasn’t comfortable, would like to have option for feather pillows..
I really liked the cleanliness of the hotel and the room, that is very important. Also the bed was wonderful. I was put on the 11th floor with a beautiful view. Unfortunately there was a lot of water spilling out of the shower cubicle onto the floor, although I tried to wash as carefully as possible. The breakfast was a bit overpriced, not sure I would take it in the future but would recommend the hotel
Super Team, super Service!
Loved staying in this hotel! Rooms are clean, beds are comfortable. Great location, having 2 metro lines nearby. Possibility of parking in the garage of the hotel. Would suggest having a warm buffet for breakfast, and adding some extra facilities such as kettle, iron, in the rooms…overall great place to stay if you are in Munich!
War alles ok
Super
I asked for the invoice to be sent to my email address, nothing happened at all!
We asked the reception for a quiet room and had been given the 545 right close to noisy elevators. Lightning room service, no refill of paper cups each day, hang to dry towels are folded even damp. An evening even with no hot water in the bathroom. Quite unexpected for a Motel One.
Super Awsome Amazing experience i already recomend to Others cause Motel 1 make me an Family as home the Personal are so prfessional in any time any where motel 1 ⭐️⭐️⭐️⭐️⭐️my appreciation David Espinoza
We had an issue with noisy air con in room so having reported it the following morning at reception we were later informed it was not possible to fix it . We were not offered but did request an alternative room. This turned out to be a smaller room so I returned to reception to say it was unacceptable and I would like same size room. I was told this was not possible as hotel was full. I pointed out the inconvenience I had experienced and asked again for a better room which was then reluctantly given. Few questions - why no apology at any stage ? No offer of compensation? a free drink at the bar would have been a good gesture . Why the lie about being full when it was clearly not true? You need to train your staff that the customer is always right and deserves a simple apology when things go wrong
Lovely, modern hotel in a great location
Prima hotel
alles top
I just slept and I did not use other services like, bar, restaurant or even breakfast. But so far, my usage and experience I was satisfied. The room is clean and bright. The rest of the structure is clean and very tidy. I was alone, so the judgment might be totally different is the room is shared by two people. Anyhow for the the room was overpriced. I booked it 5 months ahead and I paid € 170.
Great location, great price, great facilities, great rooms, great bar, friendly crew, all you need when visiting München!
all good, service at the terrasse could have been a little more attentive. TV auto turn on during room entry is cumbersome as it needs to be turned off again and again. Its ok for the first entry, thats it.
Love the Motel One I wish there were more in the UK Modern and contemporary feel to the hotel Room accommodation is good for those short stays Breakfast choice and quality is amazing Staff at this hotel very good
Alles top
Overall excellent stay. Only issue was my reservation was not recognisable on the reception system - check in process took about 30 minutes.
Excellent hotel and staff.
The room was great, but I don't understand why I got 4 huge pillows (a small one would be amazing) and 2 tiny blankets (a single big one would be so much better).
Breakfast is always very good and fresh. The room was very clean. Location is also very good, few minutes walk to two different U-bahn stations.
Perfect experience. Thank you.
The two lifts that lead to tow different sets of rooms are confusing.
Toller Service
Nice accomodations. Nice staff. HORRIBLE location for tourists. It's a 17€ taxi ride each way to any decent restaurant. And don't count on the hotel restaurant being open when you expect it to be. It is open when their people are around.
We had a good stay overall. The view of Munich from our 12th floor room was amazing. Location of hotel close to my parents home and Wettersteinplatz U-Bahn is perfect for us. We will be back next year. The 2 rooms we had during our 2 stays are very small and we had a hard time with 2 adults and 2 large suitcases. Otherwise nice rooms.
I regularly stay at Motel One in Germany and the UK. Excellent beds - I sleep so well there. Great views, locations and good curtains. The only thing that could be improved is the coffee. In this instance, the air condition didnt work and the room got quite hot. But this was my first experience of this kind and i would always come back. Lovely staff too
Great location, excellent service and rooms accommodate everything you need for staying overnight. One point I want to suggest is the remote control should be checked if it works (low battery). and an info provided how to get to the TV programs.
Gallery
Everything you need at a glance
The perfect meeting room in Munich:
Various rooms with a capacity of 8–14 people
Equipped with: TV/projector, flip chart & conference case
Drinks can be booked separately
Price: on request
Location and surroundings
Road Trip Munich-Salzburg
From Munich via Chiemsee to Salzburg with stopovers at Motel One - outdoor fans and nature lovers get their money's worth.
At home with the Motel One family
The Motel One Munich-Campus is our flagship hotel: both the head office and the One Campus are located in the same area. We have designed it specifically to embody our brand. Its lounge area is decorated with the skylines of prominent Motel One locations and pictures of the Motel One family, creating excellent conditions for a relaxing time in the comfortable Baxter and B&B Italia lounge furniture.
The district of Giesing, home of the 1860 Munich football club and our hotel, is very much up and coming. It is characterised by an attractive mixture of blue-collar district and trendy crowds. The underground train station Wettersteinplatz is located within easy reach of the hotel. This is as ideal for exploration tours of Munich as it is for your hassle-free arrival and departure by public transport.
The bus stop Spixstraße offers a convenient connection to the Ostbahnhof train station, from which you can directly travel to the airport. For a relaxing day out with your family, head to Hellabrun Zoo or the Isar riverbanks (“Isarauen”), a popular location for bathing, jogging and barbecues on sunny days. We especially recommend Flaucher, a particularly beautiful section of the Isar river that boasts unspoilt nature and many traditional beer gardens.
Welcome to the home of our Motel One family!
