Motel One Manchester-Royal Exchange
What our guests say
Very good
Overall rating from 2,734 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.6 of 10
Room 8.7 of 10
Bathroom 8.9 of 10
Free WiFi 9.1 of 10
Value for money 8.9 of 10
Breakfast service 8.5 of 10
The perfect location to explore Manchester. In the middle of all of the action but nice and quiet. Lovely clean, warm rooms and really friendly staff, a perfect combination.
Stayed after an event at Co-Op Live. Handily placed in Central Manchester. Easy access to transport links. The staff were very attentive and pleasant. Room was clean and perfectly adequate for an overnighter. Excellent value for money. Would recommend. This is my third visit.
The hotel is very modern, the lobby and bar area very pleasant. Our room was great, perfect size for 2 of us, with everything we needed for an overnight stay. Our check in was quick and Andrea on the front desk was very pleasant and helpful. I had spoken to Andrea earlier in the day when enquiring about parking again she was really helpful. The location is perfect I would definitely recommend staying here.
Very clean comfortable and great location
£150 a night & you don’t even get proper mugs to make a brew with, just paper cups! Outrageous.
Rooms were lovely, great location and the staff were so helpful.
Poor soundproofing - could hear tv from room next door through the wall, and noise from guests walking down corridor at night.
location was very convenient. room was clean and felt comfortable.
Perfecto. Thank you very much
The only criticism was the fact that the toilets are down in the basement and the only way to access them was via ONE lift or the stairs, at the time of my stay that lift was out of commission and you had to use the stairs, and to be honest it was quicker to return to you room.
Very disappointed in the temperature in the room, the fact the window would not open and the air con did not work, was horrifically hot
Great location and price.
Great stay, great room, great locations for the city.
Hotel was nice and clean staff really friendly and helpful only thing is you have to pay for the car park which I think should be included in the price of the stay
What a lovely place to stay and how friendly and helpful the staff were, especially the young man who checked us in and personally escorted us to the parking gates, opening them and closing them again, helping with bags, info re the trams, what a lovely guy. Rooms were basic but clean, perfect for a one night stay for a concert, good location. Breakfast was Devine.
Room was very clean. Bed was comfy and the staff were very friendly and helpful.
It's a great hotel, great price and location, very clean. Only if you can live with following 1) Rooms are very small 2) Very basic amenities eg no tooth brush, so had to go and buy from next door Sainsburys 3) No phones in room to connect to reception
Centrally located. Modern and spacious lounge . Good size rooms . Immaculate bathroom. Very comfortable beds plus all the necessary facilities.
Excellent facilities at great value in an amazing location- everything a city visitor could want!
Decent hotel in a good location at a reasonable price. Third stay this year. Whilst the rooms are modestly sized they are comfortable and the one we had had a floor to ceiling window letting in plenty of light. Instant coffee but what do you expect for the price. A Pret next door!
All staff were very friendly and helpful. Room was clean and comfortable. Would be good to havexa net curtain or blind at the window as offices near by could see in when curtains open. Would stay there again
Great location Comfortable rooms and quiet Very Clean Excellent Value Will definitely book again when in Manchester
Great hotel lovely decor staff very friendly love the large windows our room was 6th floor not great view but roof tops interesting Our room was extremely hot on arrival but managed to work out the heating thermostat Bit small for 2 people but for one night was perfect
Very central, very convenient, comfortable and clean
Hotel was very clean and staff very helpful and friendly
Perfect location, lovely bar and excellent staffi6
The shelves in the room were extremely dusty and only discovered after putting out clothes on them. No remote for the tv either so couldn’t use it.
fantastic stay, have stayed at this hotel multiple times, great location lovely staff, only issue this time was noisy neighbours waking us up multiple times in the night, could do with more tea/coffee in room we had to ask for more as onky enough in room available for a cup each
Overall my stay was fair. The lounge/lobby areas was lovely, friendly and felt luxurious. Within my bedroom, there was a stain on one of the scatter cushions, like food had been spilled on it. While making the reservation, I selected a BB rate however while at the hotel this rate was not reflected on the hotel systems. I appreciate that the error is likely with the third party used to book but it wasn't great customer service to turn us away despite having seen the reservation confirmation that I received as the customer.
Very attentive staff from reception to housekeeping team, lovely warm welcome. Beautifully decorated and a great touch with the fireplace on the TV for an even warmer welcome. Will definitely visit again :)
Pleasant stay under difficult circumstances I was alone but made to feel very welcome My reason for staying was because my husband was in Salford Royal Hospital for major surgery and the staff were both kind and helpful
Everything great! Reception staff were very helpful. Would’ve honestly been great if there was food available not just a bar
Brill stay will go back service outstanding very friendly staff A++++
Friendly and helpful staff, clean and comfortable room
Excellent stay, everything taken care of and incredible smooth from staff to the breakfast!
Great location. Friendly service. Clean rooms. Nice breakfast bar selection. Great value for money.
Booking arranged for me for a job in Manchester. I liked the hotel, simple room but everything I needed, great location, friendly staff. Seemed to be great value as well, although I wasn't paying! In the morning I took a shower. There was low pressure but this was partially caused by a poor hose connection to the head. Nonetheless I think the pressure could be better too; maybe the head needs descaling. I mentioned it on checkout.
Fabulous stay at motel one great room great staff made to feel very welcome will be staying again
Motel One was brilliant for us. Their check in is later in the afternoon but the staff were friendly and offered to keep our bags for us and gave us tags. Staff were very helpful, lobby was very clean and comfortable sofas and chairs for those who needed to work. We were lucky to have been accommodated with our city view room request. The room was gorgeous with the fire on the TV as we entered. Breakfast had a great selection despite it not including any hot food options. Overall can't complain with our visit. Very affordable for excellent value. Would definitely be returning.
A very conviently placed Motel. We were greeted warmly on our arrival. We were very early and we were invited to leave our bags using the secure tagging system. The room was clean and well equipped. There was plenty of room to get dressed, put our bags and hang our clothes. The space either side of the bed was very small making it difficult to walk around to get in and out of bed. The colour scheme of the room is quite dark but the high ceilings compensated for this. A light in the wardrobe would be of great use to be able to see our clothes and the safe. The bathroom was clean and functional with a very good shower. The room was very well insulated from the street noise with just the faintest rumble of the trams passing below. However, internal noise insulation was not so good and hallway noise could be heard on occassion. But on the whole a very clean, comfortable and convenient place to stay in the heart of the city. We will definitely stay here again.
Very spacious room, hotel is in a great location. Very polite staff.
Motel One is our preferred hotel when we stay overnight in Manchester and it never disappoints. The rooms are not huge but they are adequate and have everything we need. The bed was really comfortable and I slept better than at home. I can't say anything about the food and drink as we always eat whilst we are out and about. Perfectly located, it's a perfect choice!
We love this hotel! It’s in the perfect location for everything, the staff are always super friendly & helpful, the beds are so comfy. We always stay here whenever we visit Manchester
Great price and location. Comfortable room. Friendly reception staff. Only quibbles - television reception was poor (wasn’t there long enough for this to be a real issue)…and your emails to me are always in German (good for my language practice!)
Very good experience. Nice reception staff. Would Happily stay again
Very welcoming. Great room. Will stay with them again
Great hotel well located in Manchester centre and rooms are nice
I had a great experience staying at motel one! The most friendly and accommodating staff. Everything I expect from a hotel but not always the case. Celeste the lady on breakfast went over and above to sort an out an issue with my bill on 24th February. Totally professional and helpful! I will defiantly stay there again on my trips to Manchester. Bridget McNeill DERRY
Clean, friendly, centrally located. Only criticism was lack of a desk in the room which meant i had to work sitting on the bed.
spotlessly clean. as a solo female traveller i would have preferred not to have been in a room straight opposite the lift. Good value for money and a nice comfortable bed.
Gallery
Everything you need at a glance
Location and surroundings
Your Motel One with industrial chic
Our Motel One Manchester-Royal Exchange is designed with a trendy faux-industrial look in memory of Manchester’s golden era when it was known as “Cottonopolis”: all about cotton as a raw material and its processing. The foyer is dominated by six-metre high round steel arches and a wall of printed cloth, as a foretaste of our theme. Furniture by Baxter and hanging lamps by Alturo Alvarez are complemented by details such as spools of thread and spinning machines.
The main eye-catcher is a wall installation entitled "Cottonopolis" by paper artist Andy Singleton, composed entirely of shapes cast by innumerable single threads.
Our affordable hotel is situated right opposite the Royal Exchange Theatre in the very heart of Manchester. The Town Hall, Manchester Cathedral, Manchester Arena and the Manchester Central Convention Complex are within walking distance, and both Victoria and Manchester Piccadilly stations are within easy reach.
Visit us in Manchester and find out about the centre of the cotton trade.
Cool Cotton
Classic British furniture, paper sculptures and more will transport you to "Cottonopolis" - 19th century Manchester.
Cutting Edge
Paper artist Andy Singleton has proven a steady hand for Motel One Manchester-Royal.
