Motel One London-Tower Hill
What our guests say
Very good
Overall rating from 4,041 ratings
Friendliness 9.2 of 10
Cleanliness 9.1 of 10
Reception 9.2 of 10
Lounge & Bar 8.7 of 10
Location 9.3 of 10
Room 8.6 of 10
Bathroom 8.7 of 10
Free WiFi 9.2 of 10
Value for money 8.4 of 10
Breakfast service 8.4 of 10
I liked the hotel a lot, nice feel 2 things I would request to improve: - Please can you add herbal teas to the provided self service drinks trays in rooms? - Please can you offer an english breakfast (I avoid breakfasting here as I found the continental breakfast overpriced and nothing special)
Lovely vibe in the seating/reception area. Nice clean room. Good TV and WIFI. Room was quite small but value for money.
great stay, lovely staff, clean room and nice breakfast
Great Front desk team. Very welcoming!
Third time staying at this hotel. Previous visits had rooms with lovely views. This time the room faced inwards towards a wall. Rather disappointing,
Great price to quality ratio in central London. Maria on reception is the best.
It’s a mess that windows are not possible to open.
The rooms are ok! But I don't like rooms where I can not open the windows. The breakfast was very good, but I missed a sourdough bread. The staff was very friendly and helpful. The location is excellent.
The team at Tower Hill are superb. Always friendly and accommodating. Great vibe.
Everything was ideal - clean, secure, comfortable. I didn't notice the tea and coffee and kettle hidden away but no matter - good that it is provided, and a hairdryer too.
Hotel is clean and staff very friendly. Bar Area is nice. The fire alarm going off at 1:30am brings my score down though, no explanation or apology upon check out.
Wonderful stay. I have stayed at Motel One Tower Hill 4 times now and always been completely satisfied with the staff and rooms. I have also stayed at Motel One in Edinburgh, Glasgow, and Manchester. All are consistently great! I will always recommend your hotels to anyone.
Very friendly
Visited with friends for a theatre trip, really pleased with the value for money. Comfy rooms with a perfect location
Thanks for a great stay in London. The hotel has a great vibe and very inviting lounge. The room was very basic but comfortable. The breakfast was a touch too basic for me. Would have liked an egg (not hard boiled) and a few more salads.
Stay was comfortable and room was clean. Offer of mineral water from reception appreciated but would prefer proper classes and mugs in the room (please).
Stayed one night. Room was clean and tidy and rooms all updated. Staff were helpful and explained everything you needed to know about the hotel. Liked the later option on check out
Hairdryer didn’t work
Motel One is an excellent value but more important, its immaculate, friendly helpful staff, comfortable beds, great location.
Excellent as always
Great location, friendly staff (as always). Double Room booked for one person, but unfortunately 2 single duvets. One double duvet would have been more comfortable.
Does the job very well with excellent location for proximity to Lloyd's, pleasant bar/lounge area and healthy breakfast options. Rooms aren't huge and storage is minimal but fine for a relatively brief visit and the standard of the furnishings is good.
As always, excellent service, very good location, very friendly staff. We were very satisfied with everything and would come back at any time.
Appeared clean but poor bathroom in in-room facilities. staff very nice and welcoming as an upside
Clean, cozy, warm, friendly professional staff, 2 mins walk from tube station, delicious breakfast!
I had a lovely stay. Staff was very friendly. The only downside was, that there was a strange smell from the tubes in the bathroom.
STAFF GOOD ATMOSPHERE GOOD
Lovely hotel. Easy access to Aldgate station. Room was very clean and comfortable. Staff helpful and polite.
Motel One on Minories is my 'go to' in London -the team on reception are so welcoming, kind and professional
We had a wonderful stay! I really have to mention receptionist Ingrid, who made our stay that good. She gave us a room, with an awesome view, helped me out with some medical issues, brought us a second blanket up to our room and organized Ketchup for our delivered chips. What a great service! Also an awesome room and the hotel is located right in the heart of the city. We will definitely come again.
Location good.most of the staff pleasant. Breakfast expensive for what it is.difficult to sleep in the room with no fresh air. Felt like being slowly suffocated.
I have stayed in several Motel Ones, in Munich, Koln, Stuttgart and Paris. To the shame of the UK, London is the worst one I have stayed in. The worst part, was the bedroom carpet having several long-standing stains, all of which should have been dealt with a long time ago. We refused to walk barefoot on the carpet. The other shock, was there was no safe for us to place valuables! I am amazed that this was not present. Just on those 2 issues, I would never come to this MO again.
Nice clean hotel with relaxing lounge area. Bed is very comfortable. The one thing that would improve things for me would be if the breakfast included cooked items as well as continental breakfast.
Lovely stay as always
The bathroom in my room was a bit smelly - 1403
Nice and cosy room with a lovely crackling fireplace on TV. Friendly staff and a bar that is open 24/7. Had a great time there!
very good
Great room, super-helpful staff
No defrauda
Lovely hotel, great location, friendly, helpful and welcoming staff. Breakfast could be better
Everything was really great. My only complaint is that the breakfast did not meet my expectations for the price.
The bed sheets were smelly and uncleared from the previous occupant
Friendly staff, great breakfast, clean room
everything at the highest level
For a price / quality ratio it is a good hotel, near by the office. Good breakfast options.
Ok room and nice shower and bathroom. Very nice downstairs lounge to sit in. Good continental breakfast. Convenient location for tube stations, sights and places to eat. Friendly and helpful staff. Will stay there again if in London.
Our only issue was that the room was cold
Best business motel in the City
Great location, modern design. The room is practical and comfortable, equipped with all necessary items. The breakfast is also very good. Overall, I enjoyed my stay The only improvements I would see is related to the temperature of the bathroom where it was a cooler than in the room, and the reading light switches that aren’t very accessible when in the dark.
We have stayed in a Motel 1 before. So this was as good as we expected. The Continental-style breakfast buffet is very good. The shower flooring our room was a bit slippery.
Gallery
Everything you need at a glance
Location and surroundings
Accommodation fit for a monarch
You’re welcomed to the majestic Motel One London - Tower Hill in the UK capital with a hearty patriotic greeting. At reception, a collage shows the history of the coronation ceremony, and in the lobby, the hexagonal form of the illuminated exterior façade is presented as a diamond symbol. Breakfast in regal style in the One Lounge, the decoration of which is inspired by the nearby Tower of London. Your healthy and organic breakfast is served in chivalrous fashion in front of a historic backdrop and eaten on specially-made real leather benches with Chesterfield-style upholstery. Cosy box-spring beds ensure a sovereign sleep, crowning your stay in our Design Hotel. Welcome to London!
Our affordable hotel is in the centre of the city, close to the Tower of London, which for centuries was used as a jail for prisoners of the Crown, making it the setting for numerous dramas through the ages. Just 500 metres from the hotel is the Tower Hill London Underground station, your access point to the whole city. But this hotel also makes a great base from which to explore on foot. Only a short stroll away is Tower Bridge; stroll along the Thames from here to reach the heart of tourists’ London, with all the sights essential to your visit, including St. Paul’s Cathedral, the London Eye and Buckingham Palace. We and the city are waiting to welcome you.
