Motel One Innsbruck
What our guests say
Very good
Overall rating from 4,009 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9.1 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.5 of 10
Breakfast service 8.5 of 10
No advice on breakfast times or place No advice on top floor bar Checkout she just threw keycard in to A jar No thankyou or nothing Totally disgusted with reception 😒
Gutes Businesshotel
Great Motel-One standard as always; fabulous location and nice views from the bar; upgrade to "room with view" not worth it though and a bit pricey for the small MO rooms
Service was great as usual, the view is stunning. The room was a bit on the small end (especially given the higher price of the view variant) but the view was incredible as said. The breakfast could use a vegan yoghurt alternative and please use different vegan milk alternatives, they were really "watery". We would recommend Alpro for example.
super
Great location, views and staff.
Great hotel with a friendly staff and an excellent location.
Loved it! Could not fault the hotel, its facilities, location, room. All fantastic & value for money.
Reception team and room facilities/bathroom very good. Room was noisy as there were a number of alarms went off during the night - think these were from the railway station rather than hotel though? Bar staff very unfriendly, poor service, which is very disappointing as bar area looks good and reasonable drinks selection.
Excellent friendly and competent reception staff. Very comfortable bed with high quality bedding!!
Rooms very small and stuffy. Breakfast is adequate but not worth the hype. Lack of parking options and very expensive
Alles war perfekt!
The music choice from the lobby to floor 13 was in my chords. Cool modern non commercial chill ambient music made me happy after a 6 hour drive. Only negative point was the ultra soft mattress in room 207. It's also rented as a king, and it's not. It's a queen. I saw a king bed at my friends' smaller room in an upper floor. Apart from that, great choice.
Very friendly, helpful staff and comfortable bed. Spectacular views.
Amazing hotel and staff Superb views and rooftop bar Excellent breakfast Super clean and comfortable rooms Perfect location I Highly recommend it
This is an amazing hotel ,stylish , extra clean , quiet , with the most friendly staff, from the breakfast staff to the reception I cannot fault this hotel. A big shoutout to Amro and Lidja .Very high customer service standards . The rooms are quiet and the beds very comfortable . The bedding is so soft and the bathroom beautiful with a great chic power shower .Stunning view from the bedrooms and the Cloud 9 top floor terrace where you will have your breakfast or relax in the evening in the lounge bar. I will definitely come back and use Motel one again and again.
The staff was so helpful. Excellent central location for exploring Innsbruck.
Everything very good as always. The Best service, the Best breakfast, the Best room and in Innsbruck the Best view.
The hotel offers rooms with great views of the city, although they are a bit small. The bar/breakfast room has an amazing view of the city and is modern and tastefully decorated. All in all a great stay. However, since the Vierschanzentournee was taking place, the room rate was a bit (too) high.
Door of my room seeems not be be 100% correct/safe. Very friendly receptionist!
Perfectly located just outside the station, from where many buses, trams and shuttles also depart to some beautiful places in the surrounding area (e.g. Swarovski Kristallwelten and Hall in Tirol) and only 10/15 minutes walk from the historic city centre (Altstadt). Our room was a bit small, but very clean and still comfortable and above all it was completely soundproof (despite being above the station, we never heard the noise of the trains). Hotel's highlight is definitely the rooftop bar, the Cloud One Bar, on the 13th floor. Here you can not only enjoy the wonderful panoramic view of the Nordkette, but you can also have a 90% veggie and sustainable (bio) breakfast surrounded by a beautiful 360° view.
checking in was rather slow as too few staff st the desk, but the room was very nice, excellent beds and excellent bathroom. Perfect for a few nights.
I recently stayed at Motel One in Innsbruck for two nights with my 5-year-old. The room was basic but clean, with a lovely mountain view. Housekeeping was friendly, and we were warmly welcomed by Metzi (apologies if I got the name wrong). The staff were accommodating, happily holding our luggage both before check-in and after check-out. A special mention to one of the breakfast staff, who saw me heading up for breakfast after service had ended. She kindly invited me to come with her and went out of her way to prepare a tray of food—such a thoughtful gesture, and it made our morning! The hotel's location is fantastic, right next to Innsbruck Hauptbahnhof station and just behind the Ibis hotel, making the bus to and from the airport extremely convenient. Overall, a pleasant and convenient stay—I would recommend it to others!"
There is no bottle water in the room, No tea and coffee facilities, And the price is very EXPENSIVE.
Excellent staff, good rooms and easy direct booking arrangements for accessible facilities.
Breakfast area was much too crowded, people walking above each other. Would have been impossible for a business trip. Friendliness at reception is just the minimum required.
War alles i.O.
Arrrived at lunch time. Got the information that rooms are not yet available. Returned after work at approx. 09:30pm and got the room on the first floor with view to the tracks. Maybe next time it is possible to consider a more lovely room.
Excellent. Lovely hotel in a fantastic location with wonderful views. Perfect for the train station & only 10 minutes walk from the centre. We had a couple of requests on making the booking - often hotels just ignore this - however the fantastic staff on our arrival seemed to not only have read our request - but had given us what we asked for. Very impressed with this. Downside - lovely rooftop bar area - relaxing. Can't speak for the drinks - but we have to be honest and found the small food selection very disappointing for the price. If you are going to have a very small selection of sandwiches (that is, of course, fine) - then at least make it good quality. They were marketed as 'famous' toasted sandwiches - yet it was just 2 slices of cheap processed bread with very average cheap filling. This is a minor thing - but hopefully will be viewed as constructive.
Well located, near train station & city centre. Clean, cozy room room with amazing mountain views. Great value for money. Friendly reception personnel, Cecilia & Daniel, thanks again for your warm hospitality. Hope to come back one day.
Very nice hotel, well located, beautifully decorated.
The staff are so friendly and excellent to deal with all of them and the cleaners. Breakfast was fantastic also!
Bedroom was very small. I had problems walking to the balcony and the desk because I would allways touch the television. I could not enjoy the balcony as much because the entrance was only 180cm. I'm a good chunk taller than that. Bathroom was nice but the toiletpaper cut into my side. Food was good but the space cannot hold enough guest. If the wind is blowing outside the doors are loud and it is unsuable space. Good cleaning crew. Nice people but you could smile more.
Very overpriced and disappointing. Room 913. Smell of drains in the bathroom. Occasional bad smell in the bed (pet-related?). Lobby area is too small and crowded and the check in desk is too small for the number of guests. The bar/breakfast area is about the only nice feature of this hotel but there are no hot breakfast options. I will not recommend Motel One.
rooms were very small, airconditioning was not working, what caused that the room was too warm to have a good sleep at night. Everything was clean and new. I missed the mini bar
We had a warm welcome at check-in and staff were very helpful in providing us with a kettle. We also enjoyed spending time in the top floor bar with its views over the mountains. The room is quite cramped but acceptable for one night.
The rooms close to the elevators are unfortunately very noisy. Nice view from upper levels
Top City Hotel.
Beautiful hotel and perfectly located.
The hotel was beautifully decorated and styled, but even though we were given an upgraded room I found them small. Our specific room I found very dusty and as we faced the train station tracks opening the very small window wasn’t really an option as it was noisy and dirty on that side of the hotel. Saying that it was a plus for train travel to be so close to the station.
Very friendly people all over the place! Reception process could be improved. (Sometimes long queues)
Perfect location, friendly staff, clean & modern room.
all perfect. Single point of critic: Room was booked and used with two people. Towels in bathroom were only for one person. USB Charging slots would be also great.
Everything was great. Only things I would improve are water bottle in the room (we didn't understand why we have to go get water bottle from bar with voucher) and also it would be nice to have tv in room that has chromecast / possibility to use screen mirroring.
Alles okay
Good location, nice staff, contemporary design, clean room and restaurant, and very reasonable price, My only criticism is the very small room, probably a direct reflection of that price.
Was Good, clean and quiet, many thanks
We requested a quiet room and they accommodated us. We did have the window with the lit up “1”. The blinds mostly covered it but there were small lights across the top of the blinds, which didn’t keep us up. The shower door only covers half the shower so you can’t take a long shower without getting water on the floor.
Friendly staff, clean room, perfect location.
The hotel is perfectly located. It is a friendly and clean hotel for the money.
Gallery
Everything you need at a glance
The perfect meeting room in Innsbruck:
Capacity: 10 people
Equipped with: TV, flip chart & conference case
Drinks/catering can be booked separately
Price: EUR 290 per day, EUR 190 half-day
Location and surroundings
6 Design Highlights
Of course there is much more to see in our hotel in Innsbruck but these six highlight give you a taste of what awaits you in Tyrol.
Slope Stormers
From the lobby to the lift in just 20 minutes?
No problem in Innsbruck - here, winter sports enthusiasts of all kinds have plenty to choose from in the immediate vicinity.
Hotel Innsbruck
The big city village
Welcome to the most urban village in Austria! Did you know that genuine Tyroleans affectionately refer to Innsbruck as an ‘overgrown village’? And rightly so, because the fifth-largest city in the ‘Alpine Republic’ combines big-city flair with rural idyll. Shall we prove it to you? In our Motel One Innsbruck, the big city village is at your doorstep.
Alpine chalet in the urban jungle – your hotel in Innsbruck
Good news! There’s no need to scale the Nordkette if you want to make yourself at home in an Alpine chalet. No, this Alpine chalet lies in the heart of the city. Your hotel brings the mountains to the valley, right next to the central train station. Snuggle up in a velvet armchair and warm yourself by the crackling fire. See for yourself: the flatscreen in the lobby is just as rustic and cosy as a real Tyrolean tiled stove.
All you need is a drink. Treat yourself to a refreshment from the bar, lean back in our rustic country-style sofas and enjoy the view of the Nordkette. And, since we can’t actually move mountains into our design hotel, we’ve simply recreated the beautiful forces of nature in trendy fine arts style on the glass façades of our lobby. One thing is for certain – you’ve never experienced the Tyrolean Alps like this.
In the mood for the real thing? You can experience the mountain range up close and personal right outside our affordable hotel. Like an attentive guardian, it surrounds the valley – from the New Town to the Old Town.
Speaking of the Old Town, Innsbruck’s narrow cobblestone alleys and decorative half-timber houses are also just a stone’s throw from the hotel. Take a leisurely stroll through the historical centre, pay a visit to the Baroque Cathedral of St. James and take a selfie in front of the Golden Roof, Innsbruck’s smallest and greatest treasure. Hungry? A serving of Tyrolean Speckknödel, or bacon dumplings, and “Kiachl”, a traditional doughnut, will fortify you for an eventful foray through the big city village. Because Innsbruck is not done with you yet – not by a long shot. You already know its lively urban side. But what about its calm and natural side?
At the feet of Tyrolean nature – your hotel in Innsbruck
How does it feel to fly? Now you can find out. At the Bergisel ski jump, you can reach for the sky. Even from a distance, the slender steel giant by architect Zaha Hadid sparks a thrill. After getting your adrenaline kick, bring your racing heartbeat back to normal with a cup of coffee and a slice of cake in the Bergisel Sky restaurant. The Innsbruck Nordkette cable car takes you even higher. The panoramic gondolas offer you a breathtaking 360-degree-view of the jewel of the Alps. And who knows? If you look close enough, you might even spot an ibex or a marmot during your journey. After all, what’s that they say? Tyrol is the home of the ibex and the marmot.
