![[Translate to English:]](https://image.motel-one.com/fileadmin/dam/_processed_/0/8/csm_web_MotelOne-HamburgFleetinsel-453_1e6188fe27.jpg?w=2154&h=1796&format=jpeg&quality=80&fit=cover)
What our guests say
Excellent
Overall rating from 13,063 ratings
Friendliness 9.5 of 10
Cleanliness 9.3 of 10
Reception 9.4 of 10
Lounge & Bar 9 of 10
Location 9.7 of 10
Room 8.9 of 10
Bathroom 8.8 of 10
Free WiFi 9.2 of 10
Value for money 8.7 of 10
Breakfast service 8.4 of 10
Tolles Hotel, super nettes Personal und Top Lage in Hamburg
Very warm welcome (asked me how my journey was and it seemed authentic). Nice room with balcony to the fleed. Next morning I just wanted a coffee, no breakfast and they gave it to me for free since it was "Nikolaus". Very nice gesture!!
So comfortable so gentle , personally after my experience, motel one is gonna be always my first option wherever i go
Easy and quick check in an cosy rooms. I wanna highlight the friendlyness of the staff! Everyone was super welcoming and this is not a usual thing anymore.
Great location for the purpose of my visit. Great view from the room. Absolutely everything in the hotel was fine.
Once again a very enjoyable stay. Would love to have tea/coffee facilities in the bedroom. Comfortable bed. Location great for the Ubahn. On check out greeted by 2 delightful front of house ladies. Back next month.
Very comfortable hotel in a good location. One disappointment that no tea or coffee facilities in the bedroom. In a modern hotel I feel this should be be provided for your guests.
I really enjoyed my stay and my room. It was clean and comfortable.
Prima
Fanthastic lobby, elegant and trendy, beautiful bar and patio on the channel. Breakfast very good. Rooms too small without fridge and wardrobe. No sleepers neither if asked ti the reception. No smart TV and low connection in the Roma 4th floor (474)
Alles top
MotelOne hotels are always same. No surprise at all. Comfortable and basic rooms for your needs. Very well located. Walking distance to main areas in the city centre.
The common areas of the hotel were much larger than we expected. While our room was small, it was very quiet and had wonderful amenities. The bathroom was larger than expected (from reading another review). Breakfast was outstanding. The offerings were varied and there was something for everyone. Coffee was delicious as were the breads and fresh fruits. Overall, we were quite pleased with our choice of hotels while in Hamburg.
Room directly next to the elevator shaft: I could hear noises from the elevator all night. I only slept 3 hours. I find the night manager at the reception to be a bit unfriendly and usually not very helpful. As was the case this time. I see him there often so he must be a valued employee. I find his junior colleagues are much more friendly.
Clean hotel. Friendly staff
Lage super, Style cool
Always a pleasure to be here. Friendly staff, Nice atmosphere, comfy mattress, tasty breakfast…see you next time!
Tolles Hotel, super zentral, top Service!
Alles super.
Alles super....
less enjoyable than previous visits: the reception staff was professional but not very charming or personal which made the whole stay just as expected but nothing special
It was not possible to get breakfast for 2 days from 3-day stay because of a very long queue. I had to cancel my breakfasts, which I ordered during my room reservation.
I was very pleased with the hotel itself - location, comfort, cleanliness, friendliness of staff and would recommend it. I was staying for 3 nights and would have liked to unpack, but could not because there were no drawers in the bedroom. The main problem for me was the website : 1) difficulty in booking and 2) locating the hotel, no clear map and no instructions how to arrive are given on the website. It is normal for any organisation to give directions eg by train, U bahn or by road. I think it is one website for all of your hotels and the only difference is the name of the hotel and price. This is not helpful. I had to email the hotel to ask for directions. Even then they directed me to the nearest station, but did not describe how to get from there on foot.
Great location, stylish, good value, friendly staff, clean, quiet room, comfortable bed. Could maybe improve the breakfast here and there but it does the job. This would be my first choice visiting a German city now.
Wie immer The best one Motel Note 1++++
We were absolutely happy with this hotel. Fast and very friendly check-in. We enjoyed the location a lot. Highly recommendable.
Motel One Just Get it Right
Very good service and location
We absolutely loved the hotel. The location and the style of the hotel is fantastic. It is very quiet, but then again in the middle of the city. We had rooms facing the fleet and we so much enjoyed that. The staff, bar, lounge area and breakfast are equally great. So a absolutely enjoyable stay from beginning to end.
Super!
Excellent, outstanding personal, by far the go beyond their responsibilities
Great hotel. Easy access by car. Nice large parking garage. Nice room. Nice lounge and delicious breakfast buffet. Perfectly located right next to the Portuguese quarter. Right in between U-Bahn Rödingsmarkt and Baumwall. Just a short walk to the Elbe Promenade.
We spent 3 nights in this location. Online Check-in worked w/o issues and the reception was very friendly. The parking garage was easy to reach and the price was reasonable. The room had a perfect view and was super clean. The Hotel Staff was super friendly and helpful. The bar had a wonderful atmosphere and the drinks, as was the service, were excellent. Happy to return there to stay again in future trips to Hamburg.
Great location, friendly staff, perfekt room
It is always a great pleasure staying in Motel One. Fleetinsel in Hamburg is a perfect location.
Great experience here! Hotel is really well located to everything (walking, public transportation). Staff is very helpful, very kind and they handle a lot of people really well (at breakfast, in the bar area at night). Would absolutely stay here again! Only reason my review is not a 10 is that the rooms are pretty small, although, well equipped for their size!
Love it!
war alles super
During our stay, my young son unfortunately fell ill after consuming something, resulting in him vomiting on the carpet late at night. We found ourselves in a challenging situation, especially as the housekeeping team was unavailable at that hour. I want to commend the employee at the reservation desk who went above and beyond to assist us. He provided cleaning supplies and even helped me clean the room, all while offering to change our room to ease the situation. His prompt and empathetic response made a difficult night more manageable. However, I was quite surprised and disappointed to learn the next morning that we were charged 50 euros for the carpet cleaning. While I understand that accidents like this may require additional cleaning, the charge felt unexpected and somewhat unfair, especially considering the circumstances, effecting the whole experience about our stay in a negative way. I believe this situation could have been handled with more understanding and flexibility, given the distress we were already under. I would appreciate it if you could review this matter, as I feel that such charges should be communicated more clearly in advance, or, in certain cases, reconsidered entirely.
Tiptop!
Top
Lovely and very welcoming hotel. Everything you need and very comfortable.
Great breakfast Room small! No space to unpack
efficient clean courteous cool design
Everything was very good as usual. I am staying on Motel One hotels always on my both business and leisure trips. This was my second trip to Hamburg and I with no doubts selected this hotel again. Location is perfect, rooms are clean with comfortable beds, breakfast is very delicious and fresh. I'd prefer to stay here next time again. The only one small disappointment is that I was not offered a free bottle of water as a beOne member for many years already. I did not know about that and have just read that as a beOne member I should be provided the bottle of water at every stay.
Alles prima
Nice room,clean and quiet.
Nice hotel, super lounge, top breakfast and great people
Beautiful decoration & colours, friendly staff, clean & proper, easy accessible.
Beautifully hotel with the pleasant and modern Motel One flair, evident from the entrance and lobby to the room - and even though it had the usual Motel One flair, you could always feel that you were in Hamburg thanks to the architecture, facade, view, and seagulls. The check-in process was very quick and friendly, and the check-out was also super fast and uncomplicated. For a big city, it is in a very quiet location with a very nice view (thanks to an upgrade, I had a room with a balcony and a view of the Elbphilharmonie, which was wonderful and made my stay in Hamburg truly delightful). The only downside was that the elevators were somewhat audible, as my room was near the elevator area, but it was tolerable. All in all, my stay at Motel One Fleetinsel was fabulous!
Gallery
Everything you need at a glance
One Living
At Motel One Hamburg-Fleetinsel, we also offer guests 12 fully furnished flats for rent.
The 45 m² flats have a separate living room and bedroom. They are completely
outfitted and also come with high-speed Wi-Fi, air-conditioning, a high-quality,
fully equipped fitted kitchen and a large flat-screen TV.
Einzelheiten können Sie unserer Broschüre entnehmen und schriftlich oder telefonisch direkt mit den Ansprechpartnern vor Ort besprechen:
one-living-fleetinsel@motel-one.com
Tel.: (+49) 040 / 23 83 084-0
Meeting on the Fleetinsel
Book our boardrooms with maritime flair at Motel One Hamburg-Fleetinsel.
We are happy to provide you with the following equipment:
Presentation screen / TV
Laptop connections & ClickShare
Presentation case & writing pad
Design block board
Flipchart
Pinboard
Our room hire always includes a wide selection of coffee and tea specialities. For the perfect refreshment during your lunch break, we also offer two different catering packages. Of course, you can also order all offers from our One Lounge à la carte.
Please feel free to contact us:
+49 40 2383084-0
hamburg-fleetinsel@motel-one.com
Location and surroundings
Looking for inspo?
A bit of Hanseatic city flair to take home: Our colleagues Oliver van Heest and Dorian Hendlmeier of Motel One Hamburg-Fleetinsel
share their favourite souvenirs.
Ocean-going Design
Discover a sea of delights at the Motel One Hamburg-Fleetinsel.
Ready for a stay on the Fleetinsel?
Ahoy and welcome to our hotel on Hamburg’s Fleetinsel, an island in the heart of the Hanseatic city. Both sea dogs and landlubbers are welcome at our design hotel! But let’s start right at the beginning: what is a fleet, anyway?
This is the term used to refer to navigable canals in northern German coastal cities in general and in Hamburg in particular. And so, framed by the Herrengrabenfleet and the Alsterfleet, there is an island in the heart of Hamburg’s city centre, which is now also home to our Motel One Hamburg-Fleetinsel.
From music to miniature lands
Whether you want to explore the floating dock (Landungsbrücken), the Jungfernstieg promenade or the HafenCity quarter – from the central Fleetinsel, you can discover the city in all directions. Classic sights such as the Hamburg town hall, St. Michael’s Church (known as the ‘Hamburger Michel’) and the entertainment district around the Reeperbahn are within easy walking distance. Culture vultures will be especially impressed by the hotel’s proximity to the Elbphilharmonie concert hall, and the famous Speicherstadt district is just a walk away. This warehouse complex, along with the neighbouring Kontorhaus District and the fascinating Chilehaus building, has been a UNESCO World Heritage Site since 2015 – and a trip to Hamburg simply isn’t complete without seeing it. Whether you’re strolling through the alleyways between the historic brick buildings by foot or sailing along the canals on a boat. This district is also home to ‘Miniatur Wunderland’, the Spice Museum and, if the sea air whets your appetite, a wide range of culinary options at the various cafés, bars and restaurants.
Even though there’s so much to discover in ‘the pearl of the North’, as the city of Hamburg is fondly called, you don’t necessarily have to hoist your anchor and step out of the hotel door: you can also just relax in our design hotel. Enjoy our extensive breakfast buffet, free wifi, convenient check-in and check-out times in addition to rooms with the latest flat-screen TVs and box-spring beds fit for royalty – and these are only a few of the reasons to simply unwind when you stay with us. Pay a visit to the Lounge or head to the bar, where we’d be happy to serve you a good drink or a little snack, and our friendly staff, instead of spinning sailor’s yarns, will provide you with information about the city, the country and the fleet. Or, when it’s time for you to go, they’ll tell you which S-Bahn train will take you directly to Hamburg’s central station or airport.
Built on the water
The fresh sea breeze of the Hanseatic city also finds its way into our hotel interior – figuratively speaking, of course – because the design of our affordable hotel draws heavily on the maritime influences that shape Hamburg’s cityscape and atmosphere. From the colour scheme and the shape of the furniture to decorative details – wherever you go in the hotel, you’ll find references to port life. After all, Hamburg is Germany’s largest and most important sea port. From cargo ships to luxury liners – practically every seaworthy vessel docks here. Are you also looking for a quiet place to set anchor in Germany’s ‘gate to the world’? Then we look forward to welcoming you to our Motel One Hamburg-Fleetinsel, where you’ll find modern design, maximum comfort and fantastic value for money.
