![[Translate to English:]](https://image.motel-one.com/fileadmin/dam/_processed_/5/7/csm_Freiburg_Lounge_Kuckucksuhren_24279f5de8.jpg?w=2154&h=1796&format=jpeg&quality=80&fit=cover)
What our guests say
Very good
Overall rating from 6,205 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.6 of 10
Room 8.7 of 10
Bathroom 8.8 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.5 of 10
This was the second Motel One location I've stayed at in Germany, and both experiences were excellent. Rooms are clean and well appointed and the hotel is always centrally located to attractions in the city. Staff are kind and welcoming.
A very pleasant stay. Location is perfect. Room was clean and perfect for a two night stay. Staff was very friendly and welcoming.
Such quality at such a price is amazing. no surprise when you stay in a motel one. excellent service in every respect. congrats!
The room was clean and modern, the bed was comfortable. I loved the local decorations and the 'live' fireplace on TV with the fire cracking sounds - cool idea and it added to the coziness. The room was very small though - enough for 1 person on a business trip, but probably too small for 2 on vacation.
super
Poor variety of dishes during breakfast. Hot meals would be OK as well.
Price: High, especially for room size (very cramped). Maintenance: Inadequate: Bathroom smelled constantly like a sewer; maintenance requested only cleaned externally; offensive odor continued throughout stay.
Super!!!
better to offer invoices via email instead of paper. No coffee station in the room.
Wunschzimmer, Late check out- alles perfekt!
Hotel is clean, new, and comfortable. But the temperature outside during my stay was abnormally warm for the time of year and the hotel did not adjust the HVAC to accommodate. The heat was on and the air conditioning was off, which meant the temperature in my room was easily 25°C with the windows closed. This meant needing to sleep with the windows open in a room facing a busy street. I've stayed in countless hotels in large cities before, but never once have I needed to sleep with the windows open. It felt like trying to sleep at a bus terminal. Furthermore, the seating in the breakfast area is great for lounging but terrible for eating. There is no reason a person should need to eat from a coffee table while crouched over from a lounge chair.
warm breakfast options very limited
Bestes Motel-One-Team!
Alles prima!
Got the chance to stay in the same brand on different cities in Germany and the consistency in quality is amazing 🤩. From the people in the reception, in the lounge and at breakfast you find really friendly and welcoming people to help you. The location in all of them very convenient.
best
super
We had a family room, and I'd like to have a wardrobe or more shelves in the room to put clothes on. Otherwise, it was a great stay!
Good quality furnishings and bed linen. Comfortable reception and public areas.
Alles war perfekt!
I like the Motel One Style pretty much. Especially the lounge is very nice: modern and cosy at the same time.
The location is good. About 15 mins walk to Freiburg Station. There are many restaurants, cafes and retail shops around the vicinity. Two microbrewery places for the beer lover. As for the hotel, the room is clean and the bed is comfortable. The breakfast is decent. As a suggestion, it will be ideal if the hotel can provide the following items: - Proper working table (for business traveler) - Hot food options for breakfast - Fridge for drinks - Luggage Rack - Water dispenser along the corridor for hot or cold water (and best ice machine) On the whole, it is a value-for-money hotel and I will certainly come back again.
alles ok
We always stay at Motel One when in Freiburg, which we always do in August and December. The rooms are attractive and efficient. The breakfast is excellent. The bar is wonderful and the staff is superb. In fact, we have enjoyed Freiburg's Motel One so much that for the past year, we've also added Motel One in Zurich as our hotel of choice when heading in and out of Zurich airport. We also have stayed at the Motel One in London this past year and have enjoyed all of them; they are like a home away from home. I strongly invite you to stay at Motel One and find out for yourselves! You'll thank us for the good advice.
Staff is very friendly and the breakfast was great
super
I'm always impressed by Motel One, the consistency of the product is second to none and everything just works, this property is different is there's a real lack of parking, but that's just the space, the rooms just behind the bar area are a genius addition! Staff and service were great!
Our stay was very perfect as ever. We do wonder though why motel one doesn’t have a loyalty program. This was our sixt year in a row at Motel One in Freiburg (and previous and coming bookings in other locations). We would expect something like free parking, complimentary breakfast or some drinks at the bar. Other than that couldn’t be more happy with our stay.
super
Super great location! What a view! Too bad for the old tvs that are not smart…
Although the lobby with the bar was really satisfying, the hotel room was really tiny and the carpet smells dusty. I liked other motel ones and they were really great in and out of the rooms. This hotel in Freiburg seems old.
Alles prima.
Tip top
very clean and nice workers
friendly staff, clean room, excellent location
Poor resting experience: Initially we were given a room facing a smoke exhausting fan that made a lot of noise. Luckily there was an available room two floors up. The noise was there, but it was bearable. The second issue was with door banging, it lasted all night long. After an eight-hour drive one wants to have quality rest time. That is impossible in this hotel. The previous day we stayed at another Motel One which had silent locks and rubber frames in the doors: no noise at all.
super
Excellent and reasonably priced hotel in the middle of Freiburg. Tasteful room interior and atmospheric restaurant/bar area. Great service and helpful staff. The only negative point was really the cheap and much too soft matraze with bad backsupport (foam memory), unworthy of a queen size bed.
Everything was free of fuss apart from two things:- having to log in to get the breakfast voucher. Secondly, having the TV come ON automatically was particularly irritating. I enjoyed my stay and would be happy to return.
Alles prima.
super
Top atmosphere
This was my third (or 4th?) stay at One in Freiburg. Last day of my stay I had a bad experience which explains why I am only rating you with a 4. -I visited the bar twice and both times I had to wait a very long time to get served. No staff avaliable!! The second time, around 9.30pm I went to the reception twice to ask why. The second time the receptionist, a woman, was extremely unfriendly which was very disappointing. I visit Freiburg frequently as my son lives there but I do not believe I will choose One again after this bad experience. Regards, / S. Welinder
Very clean and cozy rooms.
super
We have stayed at many Motel Ones around Germany, and they always feel like home to us. Also, the price is always the most attractive, and the breakfast buffet never disappoints. The day we arrived at Motel One Freiburg, we had several hours before check-in but needed to park our car (we had reserved a spot in advance). The desk clerk was extremely helpful, letting us know a spot would open in about an hour, and she provided us with the coded ticket for access. All staff members we spoke with or even passed in the hallways were very cordial. The elevators were always speedy the few times we used them (we mainly use the stairs). Excellent hotel chain!
Alles prima 😊
super
The hotel in general was good and the staff really helpful and polite. However, the room was extremely small and didn’t have basic itineraries like a glass for water.
Alles prima!
Gallery
Everything you need at a glance
Location and surroundings
Roadtrip FREIBURG-BASEL
Cuckoos, culture and cuisine: A road trip to Germany’s sunniest corner with a detour to Switzerland.
Black Forest Fairytale
In our Motel One Freiburg regional traditions meet modern design.
Master of time
Cuckoo clock carver Christophe Herr talks about his unique profession and his work for our Motel One Freiburg.
Silver mines and cuckoo clocks
Our Motel One Freiburg welcomes you with attractive fusion designs blending the modern with the traditional. Perfect for your weekend trip to Breisgau, a nature break in the Black Forest or a business appointment in Freiburg. Start your day with a healthy, balanced breakfast in our One Lounge and enjoy a backdrop of picturesque vineyards and silver mines. The works of the local illustrator Tillmann Waldvogel depict urban scenes – and you can even admire them in your own room. An entire wall of hand-carved cuckoo clocks remind our guests of the rich customs of the Black Forest area, encouraging them to explore its mystical landscapes.
Workbenches and meeting areas provide a pleasant atmosphere for work. Once your work is done, join us at the bar or in the outdoor lounge of our design hotel, enjoy our selection of regional premium wines and simply relax – all in the middle of the city.
Its most characteristic landmark, Freiburg Minster, is just a stone’s throw away from our hotel. Head there and set out to explore the old town along the famous Bächle of Freiburg. But watch out: legend has it that anyone who steps into a Bächle will get married to a Freiburger!
