Motel One Frankfurt-Messe
What our guests say
Very good
Overall rating from 4,806 ratings
Friendliness 9.5 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9 of 10
Value for money 8.6 of 10
Breakfast service 8.7 of 10
Good morning, Everything in room and lobby was good. The only point to improvement is breakfast. In my opinion breakfast is the most important meal, and should not a big investment to have a something warm like scrumbled eggs, hot susage or bacon. Boiled eggs is better than nothing but should be thare even mayo not only a salt.
Considering the small size of the room, would appreciate if there is power plug below or near the desk for easy working, most wire are not long enough to pull from the other side of the wall.
You just need to do something about the air condition in room 216, it came smell from some other room. And the hand shower was broken . But the breakfast was wonderful aswell as your staff
Rooms very small, staff incredibly friendly.
Amazing Service from Nicola, great breakfast but rooms are very very small and feel like a prison cell.
Everything very nice, but leaking shower tube, reducing the available water flow
The friendliness at the bar and the ones at the breakfast is excellent, made me feel very welcome. The bed and shower are excellent. But.. in the room there is almost no closet (only open shelves) and light switch is to be found only on one side of the bed. Furthermore I would expect even a small extra in the bathroom.
Alles super
Excellent, super friendly service, fantastic breakfast and overall a great atmosphere. I also really appreciate that the linen and other bedding is cotton and not some cheap polyester. The room and bathroom were very clean and well kept. The only issue that made me downgrade the overall rating from 10 to 9 is that the mattress was saggy and has probably reached the end of its useful life.
The hotel personnel is very helpful and polite. Breakfast buffet very good and plenty of options. The shower and bathroom is quite small even for only one person. No real wardrobes, just some hangers. The room is comfortable enough for a business trip but just for a few days.
This is the third year in a row we stay in Motel One Frankfurt Messe because of the fair and for sure we will be there next year. Perfect location next to Messe and the Shopping Mall. The most important though is the friendliness from all the staff, always with a smile ready to serve the guests. Special thanks to Alexandra from the Reception :)
Great location, friendly employees, comfortable room
Great quality as always, extraordinary and heartwarming Service and Team!
Overall good experience. Only missed the iron box during my stay. I believe its essential for business travellers. The reception yean is quite friendly and approachable especially Alexandra who was available during the checkout.
the hotel was amazing, the location, property and rooms were excellent and the receptionist "Alexandra" was more than wonderful, she was very helpful and decent. our only problem was that the room was too bare, no tissues, no bottle of water, no slippers, not toiletries kit, nothing at the bathroom, not even a pen! the only thing the room had was towels! I cant remember when was the last time for me to find a hotel room that empty, honestly it was very disappointing to me and my wife. And by the way the wifi was not working
Liked my standard, no-nonsense room. Staff was super friendly and competent in a relaxed but attentive way. Hotel parking in the basement made things easy for me. Liked the various veggie options of the breakfast buffet, also the option of having just a cappuccino at the bar in the morning. There was a problem with my room (smelly in a perfume sort of way, giving me a headache during the first night, see my rating below), but switching to another room for the second night was arranged in a matter of minutes next morning.
Great location. Modern and comfortable, functional and clean rooms. The very friendly and helpful staff, a special thanks to Mr Nicola who made our great breakfasts fun and caring. We hope to come back next year. LINDA and MORENA
Alles TOP!
Hello, Everything was perfect except the beds. I am a frequent traveller and I usually stay at MotelOne group. Requesting you to take note and improve the bed quality. I could hardly sleep the other night.Also there was no coffee machine in the room. Best regards, Niraj
I was welcomed by a very friendly staff, lady supervisor and bar manager.
very kind staff during check in and check out. clean room.
Pros: quick check-in and -out. room was clean. Room was isolated/quiet Cons: no shoe horn (Schuhlöffel) in the room was annoying. Bottle of water handed at the reception was not as convenient given the hands full -this should be in the room.
As always best option to stay in Frankfurt close to business, shopping and restaurants.
A big thank you to the Italian sir at the breakfast buffet - super welcoming, helpful and friendly. Outstanding experience!
Love this hotel
Not enough car parking spaces in proportion to the size of the hotel. One thing that did impress me was the breakfast staff, in particular tbe Italian manager and one of his male assistance that the whole breakfast an enjoyable experience too and kick-started the day so entertainingly.
Really great Service!
Not a bad room. The blanket on the bed is always too small and I'm not sure why? Also I don't think my heating was working because the room was always cold. I do have to say that the breakfast host - Nicolas is brilliant and deserves a raise. He is always very friendly and pleasant to see at breakfast.
Shower was a bit cold, the room was basic but good enough. Very nice Italian breakfast guy 😁
Great welcome, amazing bar, most friendly staff (especially at breakfast) and really comfortable and quiet room. Next time I'm visiting Frankfurt for an exhibition at the Messe I'll definitely stay here again.
I love this hotel, only the breakfast is too expensive for what is on offer (not enough warm). Awesome vegan and vegetarian options though.
My stay was perfect. All worked very well and the personnel was always available to help. Alessandra in reception was very kind with me in several occasions and Niccolo at the breakfast keept all in perfection with a welcoming smile and words . Please give my congratulations.
- Good: I want to highlight that the host at the breakfast was incredibly friendly. I felt very welcomed with him. - What could be improved: A kettle with some tea and instant coffee in the room would be ideal.
Excellent facility and conveniently located. Very friendly staff!
Alles top
No fridge in the room Rest was ok
The heating in the room was a bit too hot and I was not able to find information how to lower the temperature.
Fantastic stay as usual, one minor thing this time: the window wouldn’t open at first (had to have someone check it out who was then holding the handle in their hands), eventually it worked and we got some fresh air. The ventilation system seemed to only work in the bathroom but not the room itself, which in combination with a closed window made the room very warm. Staff and breakfast were amazing!
Very friendly and fast check-in, the breakfast was very good and I appreciated the flexible check-out time due to the marathon in town.
War alles super :)
Great staff , excellent value for money
Motel One Frankfurt is a very nice, convenient and pleasant place to stay.
Alles prima
I love the Motel One concept and always try to stay at one when I’m in Germany.
Breakfast would have good, very limited options, fruit's were not fresh
Your staff is very friendly & positive- they rock!
Tip Top!
Gutes Motel One
The hotel location is well located, the staff is friendly, specially the staff responsible for the breakfast is very kind and welcoming.
Room with balcony was great, outdoor space off bar area good, and bar area, lively, friendly and good atmosphere as always.
Gallery
Everything you need at a glance
Location and surroundings
A lot of design for little money
Our Motel One Frankfurt-Messe is all about the financial and business metropolis in which it stands – in other words, it's about money. This is not limited to our usual affordable room rates: the design of our One Lounge is based on financial markets and big bucks. Our floor-to-ceiling LED wall reflects the theme of the exhibition city: "Encounters – Humans – Motion". Our attractive, finance-themed décor will certainly take the edge off your hectic business day. The classy designer furniture, cleverly arranged after stockbrokers’ seating layouts, beckons you to sit back and discuss the world of global finance over a tea or a tipple. Start your day with a healthy breakfast in the morning or enjoy the pleasant atmosphere and a glass of wine at night.
Thanks to the convenient location of our Motel One Frankfurt-Messe, your trip to your business appointment will be a matter of minutes: the entrance to Messe Frankfurt is within 300 metres of the hotel, and the Europaviertel with its conference centres is within easy reach as well. Even with a packed schedule, you will still find time for a leisurely tour of the city, shopping on the Zeit boulevard and sightseeing at the Römer. Fans of classical music and performing art will also appreciate the location of our hotel: it is a perfect base for an unforgettable evening at the famous opera house.
