Motel One Edinburgh-Princes
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Very good
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I will recommend your hotel to my friends
The only negative observation I would like to make is that, even in this questionnaire, many languages are included but the Italian language is missing. Also the TV in the room was tuned only to English or German channels. However, a secondary problem since the purpose of our trip was to visit the city as much as possible.
All good. Very comfortable bed. Only minor issue the soap dispenser in the shower. Did not function/dispense very easily.
My second stay here, I knew what to expect. The staff were excellent - friendly and helpful. The room was very clean and fresh. The only minuses were a dead bulb over the bed (should have reported it so it could be remedied) and no functioning air conditioning. Overlooking Princes St there is bound to be noise (zealous street musicians, rowdy public at night) but we needed the windows open for comfort (in the absence of air conditioning) and therefore could not easily shut out the noise.
Excellent location, good price, clean and comfortable hotel. Allowed early check in as a room was available, no fuss (unlike other budget hotels), nothing at all to complain about
Excellent buffet. Room small but extremely well appointed
Great location, comfortable and clean rooms and friendly staff
Nice hotel, but lack of AC lets it down. the room was too hot and no way to control heat/cooling without changing for the whole hotel i was told by reception. room looking a little tired. but apart from that was a good stay.
In our traveling around Europe this Hotel stands out as one at the top. It's location, staff friendliness, cleanliness and price tag are hard to find. We had an incredible time in Edinburgh and Motel One was a bonus. We highly recommend this place.
Perfect location and very friendly staff. The rooms were very clean and spacious. We were given a upgraded room with lovely views of waverley train station and the Scott's monument and castle in the background. Would definitely book again when back in Edinburgh.
Very good hotel and perfect located in walking distance to lot’s of restaurants, shops, Royal Mile and the castle. Easy with tram or bus to the airport. Fresh rooms and great service, and we loved the cosy lounge/bar area. Will stay there again.
Dry good service we enjoyed our stay thank you
Excellent location. Concerns Pillows were uncomfortable. Breakfast price was quite high. Not much choice according to the price.
We had a wonderful stay at Motel One Princes Street. We arrived at Waverley Station at 11.30pm and it took just 5 minutes to walk to the hotel. 10 minutes later we had been seamlessly checked in and were in our rooms, which were clean and comfortable. Considering the standard of the rooms and the unbeatable location I would have expected to pay at least double of what it costed. The reason I chose this hotel was mainly due to the person I spoke with when I made an enquiry. I had called three hotels but this person was so friendly and helpful it made the hotel stand out. My family and I would definitely stay at this hotel again.
We had a fantastic stay. Your staff are lovely and the beds are so comfy! Will definitely be back!
This hotel was wonderful in almost every way, EXCEPT the room was unbearably warm with no way of cooling it down. It will keep me from staying there again.
Was amazing how the hotel was located to the Edinburgh centre and how beautiful inside the hotel the was as well. Was treated very well and staff very friendly indeed.
The hotel is in a great location, being very close to Waverley railway station. There is a large bar area which overlooks Princes Street, and serves a good selection of drinks at good prices. The hotel wi-fi was very effective. Staff were very welcoming and were happy to put our luggage into secure storage both on arrival and leaving. The room was very clean, and the bathroom, although compact, is well laid out, and the walk-in shower was a bonus. Bed very comfortable and the choice of pillows was appreciated. Our room faced the alleyway running to the rear of the hotel, which caused a small issue due to noise from bottles being collected at around 5am. There is also building work taking place which caused noise from 7am. This didn't detract too much from our stay and we would use this hotel again.
Pros: Clean, well presented, wut3h comfortable rooms, and conveniently situated for the city and the train station. Cons: very limited breakfast, night time bar staff so inept I had to show them where the alcohol of my choice was. There is also zero atmosphere in the communal area. Also the decor looks very amateur/ student like. The sister hotel five minutes away is superior in every respect. The decor is trendy, the staff experienced, and it has a very a energetic pub vibe tok the communal area.
Comfortable newly restored rooms, best location in Edinburgh and fantastically friendly staff. Wouldn't consider anywhere else when next visiting this lovely city.
Very good hôtel, quiet,clean,confortable and very well located in the center of historic city.
The view out the window in our room and the windows in the breakfast area is incredible! Our room was clean and the staff is incredibly friendly and helpful! The choices of food for breakfast are delicious! The hotel is right across the street from the train station - very convenient!
Staff friendly, welcoming. Room with city view very comfortable. Continental Breakfast very enjoyable, everything to set you up for the day! Good location for us, on Princes Street, being close to bus station and railway station. We will be back. Thankyou.
Great location. Hotel very clean staff very friendly
Wonderful stay as always! Thanks again to the team for how well you handled/ communicated the falls fire alarm.
Can't fault this hotel. Perfect location. Very friendly staff. Rooms are always clean and a decent size.
Great location just across from Waverly train station. As everyone says, the rooms are a bit small but everything else is stylish. Staff were very pleasant and helpful. Breakfast coffee wasn't the best but thats a small detail.
Lovely hotel, friendly staff. Room was fabulous and almost everything we needed, just needed a face cloth. Breakfast was delicious and I especially loved the way they determined the boiledness of their eggs. Would come back again.
Perfect location for a city centre break. Great location. Friendly and efficient staff. Room was spotless and area not noisy.
The hotel is good, location and staff is amazing. But I faced an issue that on Saturday morning there was carpenter work going on at 9 AM in morning which disturbed my sleep with constant noise and banging. I requested the person repairing to atleast see DND and check with staff or myself but he was rude. Even though complaining to reception post an hour they extended my check out time but it was very unpleasant.
Excellent location, good rooms, friendly staff!
Even the false fire alarm was dealt with quickly, professionally and in a friendly and helpful manner.
Nice and quiet room with all the essentials. Could do with a few more power sockets and a light switch on both sides of the bed.
Good location and have a best room view. Staff are nice and friendly.
Nice place and hand for the train station and the shops plus very quiet at night when in your room if you have a pet with you and very helpful staff to first time people who never stay in a hotel and very friendly staff
Good location and reasonable price. The room we had (300) was pleasant enough and it had a nice bathroom. However, it didn't have much natural light or any kind of view. The main issue was that it was way too warm and the thermostat on the wall didn't seem to do anything.
Very nice and clean hotel. Great location friendly people excellent breakfast
Comfortable room in relaxing hotel with central location. Staff friendly and helpful and continental style breakfast good apart from on the Saturday morning of our stay when the breakfast bar seemed relatively unattended and not restocked, so run out of eggs and some types of bread. Also, and not any fault of the hotel, for four hours on the Thursday and Friday afternoon there was a busker playing on the pavement just outside our window. Inspire of double glazing his awful repertoire of only 3 tunes was unbearable!
Excellent service and had a very enjoyable stay. Bed very comfortable and good standard of cleanliness. Staff were very friendly and helpful. Murphy who works behind the bar looked after us very well and we enjoyed her company.
is there anyway to put in a black out in the room all else was great, but the room was very light during the night..curtains were not efficient
Thank you. From check in to check out everything was perfect.
Rooms were decent and comfortable. Was a bit disappointed with there not being any cooked breakfast on the buffet.
The sink in the room didn't hold water for shaving is the only issue I could note with the stay. My colleague booked this accommodation and have tried to book myself in later in the year but couldn't speak German or find a quick translate button on the page so moved on to find an easier solution as I didn't have the time to waste. That may be an area to highlight if you feel you are losing customers at that stage in the process from other feedback. Best wishes.
Excellent place to stay, as always. Staff very helpful and attentive. Rooms beginning to show signs of wear.
We have stayed at several other Motel One hotels in the past so I specifically looked for a Motel One hotel in Edinburgh. It lived up to my expectations with its value for money, excellent staff & fab decor giving it a great vibe!
Friendly staff, clean room, comfortable bed & pillows & an excellent location. What more could you ask for?
Clean . Friendly helpful staff. Great location. Improvements hand rail in shower and liner in bin essentials. Snack in room desirable. Thanks.
clean environment, all staff lovely and friendly.
Nice stay. Room was very warm though, and air conditioning changes didn't help much. Wasn't overly keen to have been given an accessible room either, and would prefer not to have it in future stays. That wasn't necessary.
Excellent stay, location is great. Receptionist are nice and approachable.
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Location and surroundings
Road trip Edinburgh-Glasgow
Just three good reasons to visit Scottland: discover history, taste whisky, breathe sea air!
At home with Scotland’s sovereigns
Being the capital of Scotland, Edinburgh naturally has a long history with royal personages. In our Motel One Edinburgh-Princes we’ve cannily picked up on Scotland's royalty-related motifs, welcoming visitors with illustrious design combining antique candelabras and opulent velvet sofas. From the booths of the second-floor bar, there are majestic views onto the famed Princes Street and Edinburgh's history, while in our One Lounge, you can start the day in imperious fashion with a healthy breakfast, and relax later on in the company of royal portraits.
And the area around this Design Hotel at Waverley Station is well worth exploring, with the National Gallery of Scotland, Carlton Hill and Edinburgh Castle just a short stroll away. If you’re travelling on business, our design hotel is just as handy for Edinburgh International Conference Centre and the airport.
