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What our guests say
Very good
Overall rating from 3,751 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.2 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.5 of 10
Breakfast service 8.4 of 10
Everything excellent as usual. The room was maybe a bit tinier than in other Motel Ones. For the period I booked (5th to 7th Dec) the price was a bit too high lowering the usual quality/price ratio. I would suggest to give a free bottle of water for each night of the stay and/or to indicate in the room with a sign if tap water is drinkable. The space for breakfast was very crowded in some rush hours and it would be better to have more tables and chairs rather than using the lounge area with sofas and low tables.
The overall value is great. Everything one would need to sleep in a city far from home. However, our price was very high (210€ for one night) due to high demand. Even more important was that the app stated there is parking and there are charging stations. That's true but it's missing to state that parking is 18€ per night (while street parking would have been free) and charging requires internet to compare rates (and there's no connection in the underground parking lot). I ended up using my Maingau card because it worked but had to pay almost 1€/kWh which is more than double the normal rates. Being expensive is one part - not knowing about it is just bad.
Top Service. Gutes Hotel
alles gut
If you want a slightly off the beaten path location that is only feet away from some of the best baroque streets in Dresden, this hotel is the place.
Alles super!
You have very nice staff. They helped me with all my needs. Thank you again. Best wishes Ruth
During peak hours at breafast the number of seats wasn't sufficient. Seats in the the lobby were not comfortable to have breakfast.
I really liked the staff, the room was very clean the hotel was quiet and very well isolated. I would just advise to have a little more options for the snacks at the bar with more healthy choices (Kimchi, kraut, soup, salad) and at breakfast too.
Tiny room and very no frills. No fridge and no hot water available.
All positive as usual friendly staff My only negative point is security as everybody can just walk in and take the lift to the rooms.
Rooms are very small. Bed is comftable, i had nice view from the room.
Alles okay.
Top!
Room, etc. was all good. It was just disappointing that when I asked for parking I was not informed upfront about the cost. 18Eur per night is embarrassing.
In Summe hat alles gepasst.
Alles gut.
Thank you very much. One of the best Motel One hotels we have ever stayed in. Very cozy. In a quiet area yet still in the vibrant Dresden Neustadt. The staff was very friendly. We were only surprised that even when we were the only guests in the bar, nobody came to take the order at the table nor served us at the table. We had to pick up our orders at the bar. Even in very crowded Motel One bars of other hotels you get served and feel like a guest who is being taken care of. Just a small remark. The girls were always friendly and caring but when you stay at Motel One often you notice that there is a lack of service. Especially when you are the only guests in the bar.
Knowledgeable, friendly, customer focused staff. Excellent, clean accommodations. Great location for a “walking” visit of Dresden. A great value. Diego represents your hotel in a very professional manner. Excellent employee.
Alles Tip Top
Zentral gelegenes Motel One
Room and bathroom extremely picky. Bed comfortable, nice shower. Staff partly very nice and helpful, partly unfriendly and arrogant. Not the experience I normally expect in Motel One.
Great Hotel abd very friendly staff
Always a good stay at Motel One! Friendly staff, clean and nice rooms, excellent light breakfast!
Everything went well. Highly recommended. Bathrooms are a little smaller than other motel ones: and every time I stood in front of the sink my foot hit the garbage can which made a racket. That’s very minor. They should get smaller or different shaped garbage cans. Only Motel One that I’ve had this problem in. And again it’s really minor. Everything else was great. Room was clean, people were courteous. Pretty minor problem
The stay was overall good. The employee at the reception was not friendly at all on the arrival day. The toilette was not cleaned well. Still hair from the previous or cleaning team was on the toilette which we have cleaned up ourselves. The employee at the bar was very friendly and welcomed.
NIce location. Overall decent experience except for the fact that we had to pay for everything as we ordered such as breakfast, cocktails, etc. Staff refused to let us charge anything to our room. Odd since they had our credit card for "incidental" charges. Weren't always the politest in this regard. Felt like the staff doesn't trust its' customers. Odd
Alles top
It was a nice stay, the room was small but very well equipped, great view and quality. There were some administration issues but after a while they got resolved. Happy to stay again
Flexible, friendly staff, clean, well located. I would definitely stay there again.
As allways, I had a perfect stay! simple but comfortable room , perfect biological breakfast, and friendly staff.
Es war alles Top, was will man mehr!!👍
Excellent but i would like to have a desk and some other hotels have tea and coffee in the room. But the hotel was great in general.
Great price value, clean efficient service, and friendly staff.
hat alles gepasst, parken, check in check out
New, clean rooms, windows open, no allergies. Nice bar / lounge. Getting the online registration for a free breakfast didn't work. In general, online booking was confusing, took me in sum an hour (buggy UX/UI)
There's little that needs improvement. Everthing is functional and fits my needs.
The room was clean and at an expected level. No issues with the stay, and the breakfast was sufficient.
Very nice and comfortable, will use their services again in the future
Very comfortable, clean, amd modern. Staff is very kind and helpful, buffet breakfast rich and plentiful with a wide range of choices.
Good position, near to the old town and restaurants, shops of the new town. Very friendly and helpful staff! Nice rooms, very clean and quiet. Last but not least a nice Hotel bar
Very good location, near to the city center, very friendly personnel.
It was a very pleasant stay!the room was perfect for 2 adults and 1 child!we will come back for sure!Greetings from Copenhagen !
Very helpful and friendly staff. We enjoyed our stay with our 5 month old. Thanks again!
… alles top
Tolles Hotel, super!
I really enjoyed my stay here. Good location, comfortable bed, lovely bar and friendly staff. I really liked the decor too. The breakfast was good but it would have been nice to be offered some hot food, and the bedroom needed more hanging space and surfaces. Despite this, I would definitely stay here again.
Very comfortable accommodation and friendly staff.
Never Change a Running System
I like the service, but I would like to see hats in the shower or ear sticks in the shower, a kettle in the room. This time they forgot to give me a bottle of water when I checked in and then there were a lot of people all the time. And for some reason, I still don't have a club member code for the next reservations.
Gallery
Everything you need at a glance
Location and surroundings
Roadtrip DRESDEN-LEIPZIG-MAGDEBURG
Architectural masterpieces meet modern city life and lots of green!
Experience the vibrant new city and home of Erich Kästner
“Long live the little difference!” Dresden native Erich Kästner summed it up rather perfectly a long time ago, and we certainly followed his advice when designing our hotel at Palaisplatz. Individually furnished rooms, warm-hearted service staff and a lot of love for the small things – that’s what makes our little difference. The theme of our Motel One Dresden-Palaisplatz is the famous writer himself, whose portrait welcomes you at the reception desk. His pearls of wisdom decorate the bar in creative ways.Certainly worth a read! Shelves full of books and cosy Fritz Hansen armchairs beckon you to relax in our One Lounge and enjoy Erich Kästner's imaginative world over a tasty drink.
Our affordable hotel is situated in the Innere Neustadt district, near the riverbank and the Japanese Palais. Its proximity to Dresden-Neustadt train station makes the location especially convenient. The historic city centre with the Frauenkirche, Zwinger and Semperoper is within easy reach, and you are just a stone's throw away from nearby Albertplatz, where the fascinating Erich Kästner museum awaits.
Book a room in our design hotel, enjoy Kästner's stories and discover the little difference.
