![[Translate to English:]](https://image.motel-one.com/fileadmin/dam/_processed_/a/e/csm_hotel_koeln_mediapark_motel_one_workbench_3x2_f8b2498ec0.jpeg?w=2154&h=1794&format=jpeg&quality=80&fit=cover)
What our guests say
Very good
Overall rating from 2,660 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.3 of 10
Lounge & Bar 8.8 of 10
Location 9 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 9.1 of 10
Value for money 8.5 of 10
Breakfast service 8.5 of 10
I had no problems during my stay and regarding the conditions of the hotel, but thanks to a confusion and lack of communication on behalf your receptionists, my stay was charged to me twice and your customer service and the time you take to resolve the situation is terrible. 8 days later I still haven't got my money back and I don't know when I will receive it. This is unacceptable.
It's just probably one of the best hotel chains in Europe in this category. It ticks all the boxes for a weekend city getaway, mixing comfort with design and functionality.
It awsome that you provide an organic breakfast. But the cheese selection was very small. Furthermore, the coffee was not very tasty
Alles war top
Alles prima
Nice staff, good bar, clean rooms. Just the bed wad really small for 2 people.
Alles top
About the room: I missed a bottle of water and there was also no body lotion, or the other "vanity" stuff like cotton swabs, cotton pads etc. I also could not connect my Iphone with the TV. about the breakfast: the arrangement was very cramped, it was too crowded, with only just a few guests. No scrambled eggs, no bacon :( I liked the style of the lobby and the furniture though. One time I used the rest room in the basement, I wanted to see if there are sanitary products, unfortunately no luck. staff was competent, helpful and friendly.
We were very satisfied with our stay, however we had to ask for additional blanket and towels since upon arrival we noticed we only got one of each. We were kindly assisted when asked so it didn't hinder our vacation, this was but a mild inconvenience. We will be coming back when we visit Cologne in the future.
Alles super
Good location. Great decor. Extremely clean. Friendly & hospitable service. Solid Wi-Fi. Value for money overall.
Very good
As usual a thoroughly satisfactory experience - friendly staff, efficient check-in and check-out, good and eco-conscious breakfast.
War alles OK.
The hotel was clean, very friendly staff. I only regret that 16.90€ for a breakfast is a lot and especially when travelling on business you don't always have time to have a full breakfast. Maybe a kettle in the room to make tea or coffee would have been nice.
nice room, good breakfast
amazing, the only thing was that there was no 'warm' breakfast (like scrambled eggs or anything similar).
Overall, it was a good experience, but the rooms felt considerably smaller than those from other Motel One locations (last year I stayed there in Glasgow). I forgot an item in my room. The staff was very helpful in ensuring its return to me.
My go to hotel chain when away at conferences -- clean, comfortable, and friendly, with a decent breakfast.
The prize was extremly high. (Over 200 euro per Night). The room the smallest I have been to. (Not room for two suitcases open on floor) The brekfast the most simple I have experienced. Too expencive for this type. Not any hot food (scrambeld egg, potatoes, etc)
Everything was great. Only real issue is we wish we had some drawers, but we would 100% stay here again.
Very clean, very comfortable with reasonable rates. I will definitely stay there again on my next trip to Germany.
Motel One Media centre was a lovely hotel, nice rooms, nice breakfast, nice bar and quiet outside courtyard . The staff were very friendly making it an enjoyable stay. We had a room with a balcony on the 7th floor which was an additional benefit to watch the world go by. 20 min walk to the cathedral or cica 10€ in a taxi, plenty of bars and restaurants close by to try
The room was clean and modern. The staff provided us with water when checking in. The room was soundproof and had a great view. They gave us a discount on parking.
The only criticism i have is that the rooms could be a little bigger and draught beer could be sold at the bar
Good as every time A bootle of free water in room would be nice (As in many other hotels)
Great stay with very helpful staff, would highly recommend.
Would have liked darkening curtains. I registered for be One after I booked the room. I thought, I might still get a bottle of water. Unfortunately this was not the case even after asking for it.
War alles top
war alles prima !!
Alles super.
I was surprised there were no tea/ coffee making facilities in the room, no shower cap. But otherwise excellent, very clean, comfortable bed and soundproofed room.
Everything was ok apart the breackfast that should be more complete and comfortable
Any inquiries could be solved soon. It's a friendly and efficient hotel. Great! We will stay here again.
Easy check-in, friendly service, clean rooms, nice atmosphere.
The best!
Bothroom smelled "funny" )Schimmelgeruch
Always a pleasure staying at Motel 1
Alles top!
The bed was comfortabel and I really liked that you didn't have a bedspread (always appears to be filthy), but only a duvet/quilt and different pillows. It would have been even better with a wooden floor instead of the present carpet. I appreciated the full size mirror in the room and the open hangers (instead of a wardrobe) as well as the magnifying mirror in the bathroom. The bathroom was nice and clean. The wifi was good and breakfast too. I would have appreciated more tables at breakfast, though as it was quite full around 7,30 am. Nice staff and I appreciated the free bottle of water received day one. It would be great to have a new bottle of water for each day of the stay. I will definitely come back.
Bed in room 305 was very hard, as far as I remember not at all the same quality as the beds on the top floor where I stayed twice in June 2023. Furthermore, when I stayed in June 2023, the eggs at breakfast were cooked to perfection (mine and my colleagues taste at least) EVERY day. They were smiling - just between soft boiled and hard boiled.We've been talking about these eggs several times after, and this was actually one of the reasons we chose to come back now... ;) We were therefore quite dissapointed to find the eggs cooked rock hard this time... :(
Very well run, adequate and clean room. Stupendous breakfast.
The staff at the reception desk was very friendly and helpfull. My room had a good location within the hotel.
Super Betten!
The location of the hotel is a little far from the station, but the staff was very friendly. I didn't have time to eat breakfast. The staff prepared sandwiches and fruits for me. I want to stay again.
As always, it's your incredible teams and people who make the Motel One experience so great. But your rooms leave a lot to be desired.
I recently had a delightful stay at Motel one. The welcoming atmosphere, coupled with the impeccable service, made my experience truly memorable. The staff was attentive and went above and beyond to ensure a comfortable stay. The room was spacious, elegantly furnished, and boasted a stunning view. The amenities provided, including the spa and fitness center, added an extra layer of luxury. The on-site dining options offered a diverse and delicious culinary experience. Overall, [Hotel Name] exceeded my expectations, providing a perfect blend of comfort and sophistication. I highly recommend it for a truly enjoyable stay.
When I first arrived, the key card for my room did not work so I had to go back to the counter to reactivate it. The bathroom smelled a bit, like sewage. Otherwise it was fine, the room was clean and tidy. The breakfast was good but you had to run around a lot with many plates because they were really tiny.
Alles top
Alles top!
Gallery
Everything you need at a glance
Location and surroundings
Road Trip Essen-Bonn
From Coal to Classics: Our road trip starts in the Ruhr, stops at Düsseldorf and Cologne and ends in ‘Bonnbastic’ Bonn.
Kölle Alaaf!
Motel One Cologne-Mediapark welcomes you to the creative heart of the Rhine metropolis. Carnival illustrations adorn the walls of our One Lounge and rooms to get you into the mood for the ‘fifth season’. Various nods to Carnival can be seen throughout our lobby, from the classic confetti and streamers to the ‘Kamelle’ (caramel sweets). Enjoy a drink at the bar under coiling designer lights with a counter front decorated with handmade mosaics that look like confetti. We look forward to seeing what else you can discover in our hotel in Cologne!
The cartoon clips playing in the bar depict our Motel One ‘Funkenmariechen’ (Carnival dancer) dancing through Cologne, while the ‘comic explosion’ light installation above our workbenches by Ingo Maurer completes the colourful design. Cologne wisdom and even excerpts from the ‘Kölschen Grundgesetz’ (Cologne’s ‘constitution’) that playfully capture Cologne’s attitude to life can be found throughout the hotel. True to the motto ‘Drinkest Ene Met?’ (Come and have a drink with us?), our Motel One love locks might soon be in use after a few Kölsch beers.
The Mediapark, a stone’s throw away from our hotel, offers its visitors a unique amalgamation of business, entertainment and shopping. This prime location will make your trips to the city centre a piece of cake: the iconic Cologne Cathedral is less than a kilometre away! Getting to and leaving the hotel is also completely stress-free – Cologne’s main train station and Cologne/Bonn Airport are on its doorstep. Of course, the banks of the Rhine and the Hohenzollern Bridge are close by too.
Make the most of the central location before returning to your hotel to chill out: Hotel Cologne’s outdoor lounge feels miles away from the hustle and bustle of Cologne city centre, inviting you to relax – the same goes, of course, for your comfortable room with modern fixtures.
Whether you’re here for the Carnival or a business meeting in the Rhein metropolis, as the Cologne constitution says, ‘et kütt wie et küt’ (what will be, will be). At Motel One, we welcome all our guests with Cologne-style warmth – and, of course, free WiFi, an extensive organic breakfast, a stylish bar and a feel-good atmosphere. Your affordable design hotel Cologne-Mediapark.
Overview of all Motel One locations in Cologne: Hotels in Cologne
