Motel One Brussels
What our guests say
Very good
Overall rating from 6,550 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.2 of 10
Room 8.7 of 10
Bathroom 8.7 of 10
Free WiFi 8.8 of 10
Value for money 8.7 of 10
Breakfast service 8.5 of 10
did not see a rubbish bin in my room a lot of the breakfast options were with bread or wheat, since i cannot eat wheat my options were limited
Overall, the hotel is great, and for my meetings in Brussels, the location was excellent. The breakfast was a bit of a disappointment: would be much better with fried or at least scrambled eggs option; at the price for the breakfast, that would seem appropriate - especially since the breakfast cake was a disappointment both days. To-go cups for a drink at breakfast also would be much appreciated. The shower floods the rest of the bathroom if one is not very careful. On the plus side, the person who checked me in at the reception desk (I'm afraid I did not get his name) was lovely; extremely helpful!
Friendly, very helpful staff. Room clean, Breakfast plentiful and a great selection.
Excellent Hotel Friendly Staff Quality Food Central location
I enjoyed my stay at Motel One Brussels. However, I felt the room I was assigned, #507, was not conducive as I couldn't see outside the hotel. Further, I did not like the breakfast. It was mostly cold meats.
Perfect, especially the customer service at the Reception - There were super friendly and helpful. Keep on the good work...
The receptionists are very helpful The rooms are clean and comfortable The hotel is very close to grand place
The rooms are small, but always clean and nice. For breakfast am missing scrambled eggs, only hard boiled eggs are available. Please think about how to make the rooms facing to Rue Royale quieter, when the tram is passing by, it is really noisy.
Very nice stay and definitively value for money.
Lovely hotel, within walking distance of plenty of attractions. Clean and tidy with helpful staff.
Very nice hotel. Comfy bedroom and nice breakfast.
Good location, clean, helpful and welcoming staff (receptionist, waiter, cleaners..) I would just suggest something to be more eco-friendly. Rooms are being cleaned unless customers put a sign saying they don't want to. Why don't you not clean room during customers' stay and if they want their room cleaned, they can put a sign. I am sure people forget to put a sign that they don't want their room cleaned, so the other way around would make more sense and I think you would have less room to clean.
Excelent
Hotel was lovely, clean and comfortable, close to the centre and all shops and restaurants! I will be back!
Very good experience
Hotel was lovely but the temperature in the hotel was too warm even for the cold weather and the rooms are on the small side but very friendly staff and great location
Very clean, nicely renovated, comfortable bed, excellent breakfast, good location.
Excellent value for money ! Very helpful staff ! Thanks
As Always a pleasant stay in a strategic location. Friendly and gentle personnel.
Perfect location for getting around the center on foot and nearby metro station to reach more distant parts of the city. Clean rooms and adequate size. Polite and kind staff. Very nice general furnishings (both in the rooms and in the common areas).
Great confort, location and price.
I really enjoyed my time at your hotel. Special thanks to Renato at the bar who made a real difference in making my stay such a pleasure.
Another good stay in a Motel One - our first to the Brussels one. Good location for the museums and opera, nice room on high floor, as requested, but quite noisy in the morning from outside work/traffic. We'll ask for an inside room next time. Friendly staff as always, particularly in the bar. A billing error was sorted out very professionally by reception staff.
My only problem that there was a bit cold in the room (663). Even though I set the thermostat to the maximum.
Very friendly hotel staff, very good ambiance and amazing room to stay. Guests will surely have restful nights and can sleep in tranquility by feeling safe. keep it up! Thank you!
This was my forth stay in Motel One Brussels. It was short, just two nights, but it was comfortable. The reception super friendly and helpful. Love the breakfast.
Beautiful hotel, comfortable bed, lovely breakfast, spotless room with everything I needed. Staff was very nice and professional. I also loved the lounge integrating the bar.
The room was very comfortable, and cozy and had the basic amenities needed for a great stay!
Hotel is in good location. Staff is very nice and kind, smiling and helpful. Room was big enough. We stayed 4 nights and every day was cleaning different. One day it was perfect, other day it was so so.. We stayed in other Motel One hotels around Europe and always were satisfied with beds and pillows. This time we were not. Bed was too soft and pillows were too big and too stuffed. I do not understand why there are not two options for pillows (when you have two pillows anyway). Also for that price range, I would expect feather pillow, not the cheapest synthetic one.
I stay at Motel One Brussels every year for FOSDEM, also for some other private events, and it’s always great! Motel One is my first choice everywhere, if available in a city. Big fan, regular guest, and this place never disappoints. Rooms are super clean, comfortable, and have everything you need. The lobby and bar area are very nice, good place to relax after a long conference day. Staff is extremely friendly and super helpful, check-in and check-out always fast and easy. Location is also perfect, close to everything and easy to reach. Highly recommend, will come back for sure!
lobby bar is understaffed, you basically always have to walk up to the bar to get anything. I wish rooms would have higher quality bath products (body wash, shampoo and conditioner separately) or maybe offer it at the reception on demand. otherwise it's always great here.
Overall, a very nice hotel. I was pleasantly surprised by the room, the service, and the overall amenities of Motel One. I would gladly stay there again. I highly recommend booking the breakfast with your stay. The breakfast was pastries, cereals, meats & cheeses, and other assortment of items. It was worth the price. Also, if you are looking for a restaurant, Floyd's (right across the street) is an great place for dining. Overall, very happy with my stay!
I’ve stayed here many times, location great, reception great, room and breakfast as expected, very good. My only beef with Motel One is that the only benefit as a loyal customer (20 years and numerous locations) your only benefit is a bottle of water 🤔
Good stay but there could be a bottle of water for each night and also a better and bigger shower's towels
would not like to have to walk this far from the elevatro next time please. apart from this everyone and everything has been absolutely perfect
Clean hotel with helpful staff offering good value stays. Rooms away from the front are quieter and the shower jet is disappointing. But the room & beds are comfortable & hotel generally quiet & friendly.
kindness, cleanness, very high quality for a convenient price, modern and wonderful breakfast!
Clean. Professional and fast service. Very good location.
Second time I've stayed in a Motel One and I realise that there are some constants in the rooms. Both times there has been a high rail with open ends I've found very useful for hanging a goat on a hanger, or a hat, or a bag. I like the recess for bags and clothes. There is an absence of opening furniture (doors, drawers) and tea and coffee facilities that I guess keeps the turnover time, and therefore the costs, down). The bathrooms are good, and the beds are very comfortable with two types of pillow. I would like more natural fibres in the bedclothes, and more clothes hangers. I would have liked to be able to make a cup of tea. The service is very good. All in all, I like this chain a lot and would happily return.
Kind staff, great facilities, good location Overall a recommended experience
very good stay; excellent staff; the room too small; bathroom very small; quality of the bed sheets could be better; very good location to some EC buildings
Exceptional
Comfortable room, excellent breakfast in a great location
All fine. The air in the rooms could be fresher.
Everything was good. The check in could be more fast.
Perfect, as usual.
The room was incredibly small and my stay was not as comfortable as my previous trips (and I paid more this time). There are now other cheaper hotels available which are much more comfortable and in better locations. In addition, please have the full range of tv channels you once had.
A MotelOne hotel is always my first choice when looking for an accommodation option, as it is always in the city center, modern with a well-behaved personnel. MotelOne Brussels is definitely a value for money hotel, right in the city center! Highly recommended, as expected!
We enjoyed our stay in Brussels very much. A particularly thanks to Mathilde, your kindness and way of being made our journey. Thanks also to François from the bar for the amazing Cocktails!
This hotel was appropriate for me. It was not far from my office and the staff was professional. From the front desk to the waitress and others, everything was perfect. How can you improve: 1-The newcomers to the Hotel don't know how to open the back door. Please add instructions for that at the door. 2-The Buffet Breakfast proposed only cold food in cold weather this was not appropriate. We would have appreciated having a Hot meal and Omelette as well. 3-Instruction on how to warm the room is essential please leave that inside the room 4--It will be good if you can make available transportation means from the hotel to Gare Central, your clients will appreciate it more. I saw an old man struggling with his luggage it was SAD. Please think about a supportive team for such people. 5- Having a restaurant would have added value to Motel One
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Location and surroundings
Spend royal nights in the heart of Europe
Feel like royalty in our Motel One Brussels. The first Belgian royal couple awaits you eagerly at the bar, elegant velvet armchairs beckon you to rest and linger, and our royal service is, of course, a given. The design of our hotel is inspired by the famous Brussels lace. It adorns the One Lounge in countless varieties: from prints on our exquisite Baxter Italian leather furniture to a vast light ornament. Of course, the Belgian art of brewing is honoured on our very own beer menu. If you would rather relax outside, we will be happy to serve you a drink at the Outdoor Lounge in our quiet, green courtyard. Truly the height of relaxation.
Our affordable design hotel in the city centre of Brussels invites you to explore the sights of the Belgian capital: St. Michael's Cathedral, the town hall, the Grand Place and the famous Manneken Pis are in walking distance, and the international station Bruxelles-Midi/Brussel Zuid is easily reached, too. If you are looking for a green oasis in the middle of the big city, head to the nearby Parc de Bruxelles.
Book a room in our affordable designer hotel, enjoy your stay in our regal ambiance and discover the highlights of Brussels.
