Motel One Barcelona-Ciutadella
What our guests say
Excellent
Overall rating from 5,087 ratings
Friendliness 9.4 of 10
Cleanliness 9.4 of 10
Reception 9.4 of 10
Lounge & Bar 9.2 of 10
Location 9.4 of 10
Room 8.6 of 10
Bathroom 8.8 of 10
Free WiFi 9.1 of 10
Value for money 8.7 of 10
Breakfast service 8.6 of 10
The only comment I can make is about the unsecured WiFi connection. As a cybersecurity professional, I would recommend this to be reviewed.
A beautiful place to stay in beautiful city. Very well located . 10 min walk to arc de triomf. 20 minutes to get to city center on foot. And bang in front of a pretty park . The rooms are modern and minimal . Not much space for clothes ( at least in my room.) But very bright and with a large walk in shower. The staff are so helpful and polite and really go out of their way to make your stay a lovely experience. It was my second visit to Barcelona and definitely not my last ..next time I m definitely staying here again Oh and the breakfast is amazing!
Perfect location, room was great and staff were friendly. We did notice a smell when we first came into the room or if we had the window closed, but it was great besides that.
Super quickly exchanged the large blanket with 2 single blankets. Outstanding breakfast. Highly impressive gin selection. And an excellent hotel location. We were extremely satisfied with our stay!
As always very nice stay in Barcelona. Super friendly staff, great breakfast, which started earlier for the Barcelona Marathon runners at the day of the race. Will come back in summer.
Everything was great but consider installing a bidet in the bathroom
Great location—close to the metro and train station. A beautiful park, a local shop, and restaurants are right in front. The staff is very friendly and helpful, and umbrellas are available to borrow at reception. Superb tar race with a beautiful view. Rooms clean and well designed.
We absolutely loved our stay at Motel One! Staff were very friendly and helpful and we felt welcome right from the start. Hotel is beautifully designed with lots of comfortable common areas to relax or work in, and an amazing rooftop terrace. Room was clean and comfortable with an incredible view and they have a parking garage which provided ease of mind with our car. It was also important for us that it was dog-friendly. We would definitely recommend Motel One Barcelona and would stay here again!
Awesome service, supported a lot! Clean, nice lobby and good breakfast. May have a bit more choice at the breakfast
Excellent location, clean and well-decorated hotel. Nice terrace and bar. Very good breakfast, but no hot options. The breakfast lady was very helpful and always remembered the room. Rooms are small but functional. Perfect for exploring Barcelona!
Wunderbares Stadthotel. Stylisch, modern in toller Lage.
Great experience, great hotel and also great and friendly stuff!
Perfect location and very professional service from the staff. Recommended for choosing accommodation if you are planning a stay in Barcelona.
Improve the good work.
Nice hotel, great location. We loved the rooftop terrace and the ground-floor terrace and bar. Unfortunately, there is no restaurant. The room was clean and had a nice design, but it was surprisingly small—at least a body lotion would be great in the bathroom.
Excellent location. Rooms and public areas very clean, tidy and nicely decorated. Bar area nice ambience. Breakfast wonderful but no hot options. No tea/coffee making facilities in the rooms. Lovely view over the park. Nice roof terrace and outdoor areas. Has everything you need for a comfortable weekend exploring Barcelona.
Great location, very nice staff, rooms are small but very functional and clean. very good breakfast
Even the larger rooms are tiny and without a writing table or drawers. The breakfast is at best mediocre. The bar is pleasant and the guys tending the bar are pleasant enough, but bartenders who don't know that Jack Daniels is a bourbon are not bartenders. The bottom line is that this was my third and final stay at Motel One.
Had a great stay at the hotel. All staff were friendly and very helpful. Good selection of food for breakfast. Good location... Will be back.
Wonderful place to be!
Good points. Staff exceptionally responsive and attentive. Bedroom and bathroom small but very well appointed and designed. Bed very comfortable. Shower easy to use. Not so good points. Bedroom mirror although long(very good) had a shelf right across it at face/head height! Bar area seats extremely uncomfortable- too deep so no back support and far too low for us elderly - when sitting knees were above hip height and therefore difficult to use.
The hotel was well located with good access to local transport.
Great hotel in a good location in Barcelona. One big negative: our original booking was for two nights. when booking an extra (3rd) night we were confronted with additional costs as if we were just staying for one night (room and parking). I would strongly recommend to review your terms and conditions !!
Best price and quality combination. Beautiful interior, friendly service.. special thank you for the attention to details designing the comfort in the room (the first hotel with very good blow dryer… omg … you saved my vacation photos)
We love the lobby experience, the friendly staff, the breakfast, the ambiance, the furniture, the creativity, the comfort and affordability of it all. We now specifically look for staying with Motel One instead of choosing other hotel brands during our Europe trips.
Great Hotel with friendly staff. It was a pleasure being a guest at Motel One Barcelona. See you next year, that’s for sure.
I would rate you ten, if it wasn't for breakfast. There wasn't much to choose from and the coffee wasn't good.
Greatest hotel. Staff is amazing, price is right, location is great and their main floor vibe is fantastic. Modern yet comfortable. Room are a bit tiny but it has everything you need except a closet yet they have hanging space. Definitely get a room looking towards the park. I would book this again.
Clean, comfortable rooms. Friendly staff. Convenient bar / lounge area
Just
Perfect
Excellent overall!
Friendly staff. The room I got was small but it was clean which to me is important. Mayber there should be to smaller chairs in the room instead of one big.
Great hotel, staff and location. Rooms very good
A nice modern hotel. What would have made it a fabulous hotel would be to have coffee/tea-making facilities in the bedroom, and a small restaurant offering simple meals in the evening. A few more toiletries in the bathroom (make-up remover pads, shower cap, etc) would have been useful, too. I didn’t like the room I had been allocated - absolutely no view whatsoever - and was given a room at the front of the hotel with a view of the park (and a distant view of the sea) which made my stay more pleasant. The breakfast was adequate, but I was surprised that we weren’t offered anything hot - like scrambled eggs, for example.
Staff is good (negative: negative talking about other staff group, and an important wrong information at reception which lead ti a wrong room) to great, and exceptional (the bar people were very nice and welcoming). Negative: The price, which is much too high in comparison to other MotelOne places and how it used to be! Also: The Special rooms are not bigger, how it is usually in other MotelOnes, just the view (which is great) - and the higher price. So nevertheless the same room size (too small for two people for more than one night), it‘s unfortunately one of the most expensive I have experienced. We payed over 660€ for 4 nights.
The hotel decor was beautiful with a touch of fun with the swing chairs in the bar. The staff were amazing all with outstanding customer service skills. They couldnt do enough for you. The location of the hotel was great with bus links outside. I already cant wait to go back
Very good locations,rooms little bit small but every day cleaning and the staf is very very kinde👌
I cannot think of a single area of service which was in any way substandard. Will stay with you again when next in BCN
Hotel is at a great part of the town, nice service, clean room, smooth checkin and checkout.
Great stay! Location is amazing, right in front of ciutadella park and close to metro station. The location has many nice restaurants near by and everything in the hotel is nice. Small rooms but super clean and nice decoration.
I understand that it is a budget hotel but not even having a glass to drink water from is pretty disappointing to be honest. When in need of hot drinking water we are having to repeatedly come down to the bar and get in our personal flask, which is pretty stupid if you ask me.
All of the team members at Motel One Barcelona Ciutadella are great. Very helpful, suggest places for dinner and sightseeing. I am very happy to stay at Motel One in Barcelona Ciutadella anytime I am in Barcelona.
Good value for money during a trade show, very friendly staff, seven years old, soon need for refurbishment upcoming
My only criticism is that the room was small but it was adequately equipped and comfortable. The staff were all friendly and helpful and all other services were very well delivered.
Despite the overall positive experience with the hotel's friendly and helpful staff, I regret to say that my stay was significantly impacted by the behavior of the manager at the reception. Unfortunately, I did not catch her name, but she mentioned she is the manager and she doesn’t have a manager to talk with. Her manner was neither respectful nor professional, and I feel bad for the staff working under her. I would not recommend staying at this hotel due to her conduct. Thank you for your understanding. Best regards, Ahmad
The money I paid wasn’t worth as room size was very small
Hotel was clean, comfortable and the staff were very friendly and helpful. The room was great. Breakfast was also very nice.
Perfect location, clean, rooms are comfortable, breakfast was very good, rooftop is picturesque! Friendly staff! Something to improve: I didn't know that I could have bottles of water on the bar as a guest, until I saw other guests exchanged vouchers for bottles of water on my final day of stay. I wasn't informed about that and was told only that tap water was drinkable. Also, there were no slippers in the room, I expected them to be there so didn't take mine. Paper cups were not replaced every day, however I used them. It's a shame that glasses are not offered anymore, but that's the case for all Motel Ones I suppose, since I've visited Motel One in Warsaw and Brussels and they also had paper cups.
Comodo, funcional.
Gallery
Everything you need at a glance
Location and surroundings
Naturally Stylish
The grass is greener - at our Motel One Barcelona-Ciutadella!
Discover Barcelona afresh – natural, local and green
At our Motel One Barcelona-Ciutadella, we combine typical Spanish architecture with locally manufactured designer furniture and the natural influences of the surrounding flora and fauna. The result is enough to make you forget you just came to stay the night! From the reception with its classic cement tiles to the comfy chairs by Spanish designer Patricia Urquiola and the carpets by the local company Nanimarquina, the hotel is full of inspiration from the nature of the nearby park. Pendant lights by Bocci are reminiscent of a bunch of flowers, the natural Spanish stone floor adds a rustic touch and a large outdoor area with lounge invites you to sit back and relax.
Our rooms are also full of comfort and life: at the head of the box-spring beds are designs by the young illustrator Lara Costafreda that play with the themes of plants, nature and the jungle.
While the Motel One Barcelona-Ciutadella might invite you to kick back and unwind, there’s a lot to discover in the city itself as well. Our affordable design hotel is not only near to the Ciutadella park, where you can take a leisurely stroll, but also close to attractions such as the Sagrada Familia, Barcelona Cathedral, the lively La Rambla street and the Plaça de Catalunya in the city centre. ¡Benvinguts a Barcelona!
