Motel One Barcelona-Ciutadella
What our guests say
Excellent
Overall rating from 5,064 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.4 of 10
Lounge & Bar 9.2 of 10
Location 9.4 of 10
Room 8.6 of 10
Bathroom 8.8 of 10
Free WiFi 9 of 10
Value for money 8.7 of 10
Breakfast service 8.6 of 10
I cannot think of a single area of service which was in any way substandard. Will stay with you again when next in BCN
Hotel is at a great part of the town, nice service, clean room, smooth checkin and checkout.
Great stay! Location is amazing, right in front of ciutadella park and close to metro station. The location has many nice restaurants near by and everything in the hotel is nice. Small rooms but super clean and nice decoration.
I understand that it is a budget hotel but not even having a glass to drink water from is pretty disappointing to be honest. When in need of hot drinking water we are having to repeatedly come down to the bar and get in our personal flask, which is pretty stupid if you ask me.
All of the team members at Motel One Barcelona Ciutadella are great. Very helpful, suggest places for dinner and sightseeing. I am very happy to stay at Motel One in Barcelona Ciutadella anytime I am in Barcelona.
Good value for money during a trade show, very friendly staff, seven years old, soon need for refurbishment upcoming
My only criticism is that the room was small but it was adequately equipped and comfortable. The staff were all friendly and helpful and all other services were very well delivered.
Despite the overall positive experience with the hotel's friendly and helpful staff, I regret to say that my stay was significantly impacted by the behavior of the manager at the reception. Unfortunately, I did not catch her name, but she mentioned she is the manager and she doesn’t have a manager to talk with. Her manner was neither respectful nor professional, and I feel bad for the staff working under her. I would not recommend staying at this hotel due to her conduct. Thank you for your understanding. Best regards, Ahmad
The money I paid wasn’t worth as room size was very small
Hotel was clean, comfortable and the staff were very friendly and helpful. The room was great. Breakfast was also very nice.
Perfect location, clean, rooms are comfortable, breakfast was very good, rooftop is picturesque! Friendly staff! Something to improve: I didn't know that I could have bottles of water on the bar as a guest, until I saw other guests exchanged vouchers for bottles of water on my final day of stay. I wasn't informed about that and was told only that tap water was drinkable. Also, there were no slippers in the room, I expected them to be there so didn't take mine. Paper cups were not replaced every day, however I used them. It's a shame that glasses are not offered anymore, but that's the case for all Motel Ones I suppose, since I've visited Motel One in Warsaw and Brussels and they also had paper cups.
Comodo, funcional.
Great. Shame my room had no view at all.
Our staying was excellent!! The stuff so helpful!!makes you feel very comfortable!!delicious breakfast and very nice designed space 👌
Bed mattress had seen better days. Breakfast was boring at best. What was labelled as ‘muesli con frutas’ was just oat flakes. No dried fruit or nuts.
Friendly staff, clean, comfortable, and great design in bedrooms and public areas.
Well situated, chosen for the parking, Double room but only one chair. No diffuser on hairdryer Most other hotels provide 500ml bottle of water per person per day of stay!
Great Hotel nicely situated.
Staff was efficient, friendly and professional. D.
The stuff on the desk front was very helpful, the room was clean, breakfast and stuff was very good. Just my room was not cleaned over all my stay, and also the buttle of the shampoo & body wash in my room not comfortable : each time that pressing to have the shampoo it’s not jumping up to have more shampoo ..
only things missing are terrace and fridge, rather than that the hotel is absolutely amazing
Would have liked option to make coffee in the room and an iron and an ironing board in the room too. Otherwise it was perfect - staff so friendly.
Was upgraded to room overlooking the park which was very nice of staff. Room was clean. Breakfast was ok but not sure it was worth the price. Great stay overall and would stay there again.
Excellent hotel! Friendly staff and the best Motel One breakfast, which I have ever breakfasted :). And I have visited many Motel One hotels. All are good, but this is best!
Nice staff, great facility, delicious breakfast
Amazing hotel, perfect location, very nice crew , I highly recommend
Excellent location across from wonderful Parc Ciutadella, quiet neighborhood, comfortable beds, very helpful staff. Bathroom could use a few more amenities, a bit austere or minimalist for a 3-star hotel.
All was great, except WiFi and issues with warm water in bathroom (information was shared to reception)
Everything was good as usual when we are staying at Motel One. Very friendly and helpful staff
Very good design of lobby and bar. Extremely friendly and helpful staff
All was excellent, we very much enjoyed our stay and would stay with you again. Thank you. We particularly liked: 1. location, 2. room cleanliness, 3. room view, 4. helpful staff/ receptionists (and 24 hour open reception), 5. nice decor of the hotel and rooms (ground floor cafe was very nice, so was a rooftop terrace), 6. safe in room, 7. TV channels in the room. It would have been even better if the room had: 1. a small fridge, 2. a coffee machine or kettle with some coffee and tea options, 3. a slightly softer mattress
This was my first time staying at a Motel One, and I'm pleased to say it was great! The location in Barcelona was excellent, the room was cosy and comfortable (amazing bed and shower) – and it was very quiet too. The roof terrace is an nice addition too, and I really liked the bar downstairs, the decor was great. So overall, I would definitely stay here again :-)
Clean, friendly and central. All staff were very welcoming and helpful with advice and recommendations. The rooms were clean, comfortable and quiet and the hotel facilities were just what I needed. I'd definitely stay again in the future and will recommend to anyone who asks me about staying in Barcelona.
Regarding room. Missing small refrigerator. Useless big table and chair / sofa in small room.
una seconda casa a Barcellona
+ Location is perfect. Staff was friendly. Luggage storage is free. Room is clean. — There is no wardrobe in the room. The breakfast was a bit disappointing. There was no warm food like scrambled eggs, sausage.
Our stay was very good. Nice atmosphere, beautiful interior design, wonderful view of the park. Although the rooms are a tiny bit small it didn't affect our enjoyment.
Enjoyed our stay! Nice staff. Clean room. Good location. Recommendations would be - something to help keep the bathroom door from slamming, door stopper? We used a shoe. A working fan for the bathroom steam. Body lotion and conditioner. More towels. Another towel bar for outside of the shower. A phone to call the lobby & use for wake up calls or emergencies.
war alles prima!
Brilliant. The staff were very kind and helpful. I even got an upgrade to a room with a view because the lady on reception just noticed it was my birthday from my passport. The room and bed was comfy. Good location. Would definitely stay there again.
The staff was very helpful and attentive. In the room there are some things that I felt were missing such as sleepers. Also, there is no phone in the room, so for any questions, you must go down to the reception. Also, I think it is time to replace the mattresses as they were too soft and had a socket
I was cold at night and there was no extra blanket in the bedroom.The reception caters more for international travellers rather than providing a local experience in catalan or spanish.
The standard room is a little small. Should provide kettle facilities in the room
Clean and good location! Staff very friendly!
Beautiful hotel with wonderful and super-friendly staff! Only rooms are a bit small.
Perfect like always;-)
Friendly staff, they answered all our questions and satisfied our every needs. Amazing location, close to the hip Born neighborhood and Eixample. Room was comfy enough, maybe we missed a closet to store our belongings. Breakfast was very good, great quality at a fair price.
Super location!
if there would be anything to say it regards the misunderstanding related to the terrace. we were told the terrace is open until the evening, so we planned according. It turns out the last floor terrace with the amazing view to Barcelona city closes at 19:00 and only the ground floor terrace with a view to walls is open until 22:00. we did our get together anyway, but it was a pity we never managed to see the view of Barcelona
The reception staff is very friendly, making the process quick and simple. Check-in takes only a few minutes, and check-out is hassle-free—just return the key card. The hotel is modern and neat, with functional yet cozy rooms. However, the rooms lack a desk, which might be inconvenient if you need to work on your laptop. The ground floor features a spacious open area with high ceilings and glass-paneled walls that overlook the street, housing the lobby, lounge, and bar. You can enjoy a delightful breakfast here, bathed in the morning light filtering through the trees outside the window wall.
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Everything you need at a glance
Location and surroundings
Naturally Stylish
The grass is greener - at our Motel One Barcelona-Ciutadella!
Discover Barcelona afresh – natural, local and green
At our Motel One Barcelona-Ciutadella, we combine typical Spanish architecture with locally manufactured designer furniture and the natural influences of the surrounding flora and fauna. The result is enough to make you forget you just came to stay the night! From the reception with its classic cement tiles to the comfy chairs by Spanish designer Patricia Urquiola and the carpets by the local company Nanimarquina, the hotel is full of inspiration from the nature of the nearby park. Pendant lights by Bocci are reminiscent of a bunch of flowers, the natural Spanish stone floor adds a rustic touch and a large outdoor area with lounge invites you to sit back and relax.
Our rooms are also full of comfort and life: at the head of the box-spring beds are designs by the young illustrator Lara Costafreda that play with the themes of plants, nature and the jungle.
While the Motel One Barcelona-Ciutadella might invite you to kick back and unwind, there’s a lot to discover in the city itself as well. Our affordable design hotel is not only near to the Ciutadella park, where you can take a leisurely stroll, but also close to attractions such as the Sagrada Familia, Barcelona Cathedral, the lively La Rambla street and the Plaça de Catalunya in the city centre. ¡Benvinguts a Barcelona!
