What our guests say
Excellent
Overall rating from 5,035 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.4 of 10
Lounge & Bar 9.1 of 10
Location 9.4 of 10
Room 8.6 of 10
Bathroom 8.8 of 10
Free WiFi 9 of 10
Value for money 8.7 of 10
Breakfast service 8.6 of 10
The staff was very helpful and attentive. In the room there are some things that I felt were missing such as sleepers. Also, there is no phone in the room, so for any questions, you must go down to the reception. Also, I think it is time to replace the mattresses as they were too soft and had a socket
I was cold at night and there was no extra blanket in the bedroom.The reception caters more for international travellers rather than providing a local experience in catalan or spanish.
The standard room is a little small. Should provide kettle facilities in the room
Clean and good location! Staff very friendly!
Beautiful hotel with wonderful and super-friendly staff! Only rooms are a bit small.
Perfect like always;-)
Friendly staff, they answered all our questions and satisfied our every needs. Amazing location, close to the hip Born neighborhood and Eixample. Room was comfy enough, maybe we missed a closet to store our belongings. Breakfast was very good, great quality at a fair price.
Super location!
if there would be anything to say it regards the misunderstanding related to the terrace. we were told the terrace is open until the evening, so we planned according. It turns out the last floor terrace with the amazing view to Barcelona city closes at 19:00 and only the ground floor terrace with a view to walls is open until 22:00. we did our get together anyway, but it was a pity we never managed to see the view of Barcelona
The reception staff is very friendly, making the process quick and simple. Check-in takes only a few minutes, and check-out is hassle-free—just return the key card. The hotel is modern and neat, with functional yet cozy rooms. However, the rooms lack a desk, which might be inconvenient if you need to work on your laptop. The ground floor features a spacious open area with high ceilings and glass-paneled walls that overlook the street, housing the lobby, lounge, and bar. You can enjoy a delightful breakfast here, bathed in the morning light filtering through the trees outside the window wall.
Very big thanks and hello to all the reception staff, everyone was super friendly and glad to help, and in good spirits, which was so important to see and feel. Thank you for the luggage stay 2x, for the extending of the stay in the same room and for the iron and needle and button xD until next time!
Great Stay last week. thank you!
Excellent service from the entire hotel team. From friendly check-in/out, to the room service and cleanliness - to the breakfast. I was impressed by the service for people with physical disabilities. Everything is accessible for people with handicap. Great. There is nothing negative to report. Thanks a lot fot thr great experience. Unreserved recommendation
Great hotel but with 2 comments: it would be excellent if there was a kettle and tea/coffee + body lotion in room
I like Motel One a lot perfect for what I need in a hotel
Nice, stylish, clean and comfortable hotel in a great position and with helpful, friendly staff. The rooms are very nice but quite small with not much space to store your clothes.
The public areas are expansive and welcoming, the rooms small but clean, the bathrooms well designed, the breakfast is generous and the location is terrific. The staff could not be more welcoming and helpful.
Top Hotel ... Good service!
Very friendly people who work there! Rooms were clean and quite.
A coffee maker in the room would have been appreciated.
The hotel was very nice and the staff work really hard to make sure everything runs smoothly. The breakfast was delicious and had a mixture of continental and traditional Spainiard food. The room service really does clean the room everyday unless told otherwise. Really relaxing atmosphere in the lobby.
Everything was great :))
Good interior design, nice atmosphere
The location is great if you want a local experience. We felt safe in the area at all times. It was near the Arc d' Triumph. There are many cafes, bars, markets and restaurants nearby. A large breakfast is available at the hotel, but we ate at the Boheme cafe about a block away every morning. Their 4-ounce Nutella pastry was outstanding!
Location, pricing, atmosphere: good. However, compared to the other Motel One houses I visit freqently, the quality of the beds was poor! And there were ongoing problems with the WiFi at my room so that I was only able to work down at the lobby. Poor!
Great location with stylish design and very friendly staff. Some basic amenities missing (water kettle, mini fridge) that would have made for a more convenient experience. Breakfast was not the best value for money; some of the produce tasted overripe and dishes were not fully clean. Impressive cocktail menu at the bar but food/snack menu could use more options. Overall the room was comfortable and quiet and I would stay here again.
Wonderful stay at luxurious hotel with an excellent staff, a great roof top deck a central location. Highly recommended.
Really enjoyed staying here, and all was going well until the 2nd day, when the room was making a noise all through the night. It was like a water tank continually making a noise. I did report it to reception the next day and was told they will send someone to look into it. Hope they fixed it for the next guest at least.
Amazing breakfast and sensible team!
Good position, nice staff, very clean
I would like to thank Joel for being so kind to help us out with our credit card issue when checking in, really appreciated. Thanks once again Joel .
The Television was realy Bad. It could only the Mode Fire or Television…
This location was nice clean and friendly.
We enjoyed our stay at Motel One tremendously. The rooms were nicely furnished, the location of the hotel is unbeatable, but the best are the common spaces - courtyard, rooftop, bar/caffee. We had a wonderful time!
feel good place :)
Perfect Spot for Barcelona
Helpful checkin staff, clean hotel lobbies hallways rooms. Good location at competitive price, about 180 E per night.
I had a good experience with Motel One, the stay was pleasant and I appreciate the good location. I have one comment: As a local living abroad who comes back from time to time to my hometown invited by companies or research institutions, I fid it awkward the almost complete absence of Catalan --both written and spoken-- in your hotel. A bit of effort here would make your place really special. Best wishes
We stayed in this hotel for 3 nights. The staff at the reception and bar were really friendly and helpful. As we arrived early, we could safely leave our belongings until our room was ready. The hotel is lovely and stylish. The location of the hotel itself was very good for us, close to the centre, but not noisy, safe environment. There were places to eat nearby and we were able to go for a walk in the park just outside. The room was tidy and cosy, but a bit small compared to the photos, there was not even a wardrobe to put things in, and we didn't have a TV to turn on Netflix or the English language movie we wanted. Lots of German and Spanish local TV channels. I can't comment on the food as we hadn't ordered breakfast and didn't eat. Overall I recommend the hotel.
I normally love your hotels, but this experience was quite disappointing. The "welcome" from reception was very cold, and then when we were trying to have a quiet lunch in your lovely bar area, there was a cleaner with a very load vacuum cleaner for about an hour moving in and out of our chairs (and the whole area). Very hard to talk - she was only doing her job, but I wonder if that had to be scheduled at midday? I will still recommend the hotel, because generally the experience is so nice. I hope things get better.
I had a very great stay!
Room nicely presented Good location Clean and tidy Comfortable bed Loby lounge area had plenty of seating No bar fridge in room Smoking near front door caused smoke to enter hotel lobby
The room was ok. Bedding was comfortable and sleep was quiet. Overall I was satisfied with the room. The TV fireplace was an interesting touch but a little annoying. If it had only the fireplace it would be background atmosphere but it sometimes turned into some kind of advertisement. The fact that the TV turned itself on every time instead of following the last action was also suboptimal. The bathroom was the least attractive part of the room. It was quite warm and didn't have any active humidity removal device. After a second shower my towel was very wet and whereas in other hotels it usually dries from one day to the other, here it seemed to soak up the humidity from the bathroom. After day 2 the towel was very heavy and permanently humid. The towel hangers on the door were also unable to hold the towel, which kept slipping and falling on the floor. It also took me a while to find the switch to the light of the bathroom. I didn't expect it to be behind the door, so on the first night the light stayed on overnight. I initially thought that there was a motion sensor for light in the bathroom but when waking up in the night I could see the light under the bathroom door. I would have appreciated if the bathroom door had a mechanism to not close itself automatically. I ended up using a weight to hold the door so the bathroom could ventilate a little more. The remaining services and facilities were all ok and the price for service was quite reasonable. Would stay again.
The room window was opposite thr elevators most annoyingly
Would be nice to have a fridge and kettle in the room as well as warm breakfast( fried eggs etc)
We were absolutely satisfied with our stay!
I gave scores of 1 only becsuse I did not use the Lounge and bar and there was not a NA choice.
The hotel, room, and staff were all great. The hotels location to the Gothic quarter was close. What I didn’t like was all the homeless people in the area which if I wasn’t a man I would have felt unsafe walking around at night about. Obviously there is nothing I fault the hotel for regarding this, but I do feel the price charged does not reflect the neighborhood.
The hotel itself is lovely and so were the staff. Very clean and trendy. Lots of space in the foyer and lounge/bar area. There was a beautiful rooftop terrace which we used both nights we were there, and an inviting patio just off the bar. However, It was my first time in Barcelona and I'm not sure if it is standard or not but we found the rooms to be on the small side. We had just come off of a cruise and I think our stateroom was about the same size. The bathroom door would not stay open and there didn't appear to be a fan so it got very hot and steamy in there. We also found that we could hear everything going on in the hallways. The door to the units are very heavy and if you didn't close it manually, they would slam closed with a loud bang each time. That was annoying, especially at night while we were trying to sleep. All that aside, I would recommend this place as it was very central to all that we wanted to see and do and the staff were very nice.
Can only give Motel One BCN my best recommendation. Staff friendliness, room (had one with tarresse), the bar and bar area all to my full satisfaction. Motel One BCN it's centrally situation to explore BCN by foot og bicycle. Several buss lines have stops very close by. My fifth visit already scheduled
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Everything you need at a glance
Location and surroundings
Naturally Stylish
The grass is greener - at our Motel One Barcelona-Ciutadella!
Discover Barcelona afresh – natural, local and green
At our Motel One Barcelona-Ciutadella, we combine typical Spanish architecture with locally manufactured designer furniture and the natural influences of the surrounding flora and fauna. The result is enough to make you forget you just came to stay the night! From the reception with its classic cement tiles to the comfy chairs by Spanish designer Patricia Urquiola and the carpets by the local company Nanimarquina, the hotel is full of inspiration from the nature of the nearby park. Pendant lights by Bocci are reminiscent of a bunch of flowers, the natural Spanish stone floor adds a rustic touch and a large outdoor area with lounge invites you to sit back and relax.
Our rooms are also full of comfort and life: at the head of the box-spring beds are designs by the young illustrator Lara Costafreda that play with the themes of plants, nature and the jungle.
While the Motel One Barcelona-Ciutadella might invite you to kick back and unwind, there’s a lot to discover in the city itself as well. Our affordable design hotel is not only near to the Ciutadella park, where you can take a leisurely stroll, but also close to attractions such as the Sagrada Familia, Barcelona Cathedral, the lively La Rambla street and the Plaça de Catalunya in the city centre. ¡Benvinguts a Barcelona!
