Motel One Amsterdam
What our guests say
Very good
Overall rating from 3,257 ratings
Friendliness 9.1 of 10
Cleanliness 9.1 of 10
Reception 8.9 of 10
Lounge & Bar 8.7 of 10
Location 8.8 of 10
Room 8.5 of 10
Bathroom 8.7 of 10
Free WiFi 9 of 10
Value for money 8.2 of 10
Breakfast service 8.3 of 10
MO Amsterdam is a fine place to stay for a City Trip. It is located outside the center, but this is to reach in 10 minutes with the Metro. The personal is friendly and very helpful. Other items (room, breakfast, etc.) is the well known good MO Standard. Only the fact, that the windows cannot be opened and the ventilation makes some sound all the time is disturbing.
Normally I'm quite positive about your hotels and Motel One Amsterdam. But this time not. The first night I barely slept because there was a pit in the mattress (room 435). Then we swapped rooms and the pit was less severe but still not comfortable (room 441). I understood my colleagues had the same problem (room 433 and 431) So the experience this time was not good at all.
Clean, friendly, convent location and quiet. Met all of our needs. Only suggestion, coffee and tea available to guest outside of breakfast for free.
I had an absolutely fantastic stay at this hotel and would recommend it 100%! From the moment I arrived, I was greeted with warmth and professionalism. The staff is incredibly friendly, attentive, and always ready to help, making you feel truly welcome. The rooms are spotless, modern, and well soundproofed, offering a high level of comfort. The bedding is exceptional, ensuring a restful night’s sleep after a day of exploring Amsterdam. I also loved the elegant and stylish design of the hotel, which creates a cozy and inviting atmosphere. Breakfast is a real highlight—fresh, varied, and delicious, with plenty of options for every taste. The lounge area is also a great place to unwind with a drink in the evening. A huge thank you to all the teams, from the reception to housekeeping and the breakfast staff. Your kindness, professionalism, and attention to detail truly make a difference! If you’re looking for a hotel that combines comfort, style, and outstanding service in Amsterdam, look no further. I will definitely be coming back!
It’s a clean hotel with very friendly staff. The room was on the small side but clean. The lobby and breakfast area is very nice. The only negative thing is the location, three metro stops from downtown Amsterdam. Next time we would stay closer to the centre…
We had the best stay at Motel One Amsterdam! Communication was quick and they preemptively reached out to us multiple times before our stay, and the location was 10/10!! Plenty of green grass just outside our room for our dog, check-in was simple, and the hotel was quiet. I can't say enough great things about Motel One! Thank you for a wonderful experience!
The stay was great, thank you for hosting me and for your warm welcome. Many people made an effort to make this stay great. Thank you.
It was excelent
Room and bathroom were clean, hotel bar was good
Very clean And finally my request for not cleaning every day was taken seriously. House keeping didn't move my stuff around even in bathroom- which I really appreciate. Very good experience
I cannot understand how you don't have SmartTVs on the rooms. Or at least ScreenCast enabled.
Disappointed there was no dinner/restaurant
The cleanliness of the hotel and the attention of the staff are the most striking features. I believe that there is a sufficient and quality breakfast presentation. I believe that a minibar and an electric kettle should be included in the concept.
comfy, warm welcome, fab breakfast for people like me who has allergies !
Prima hotel.
Prima hotel.
Overall, it was a pleasant stay. However, the service at breakfast detracted from the experience. A small, simple gesture, such as accommodating a guest's request for two hard-boiled eggs instead of soft-boiled, would have made the difference (since it was the only food I could eat at moment).
Very nice staff. Friendly
What a EXCELLENT staff, room, cleanliness and good vibe all around! We will be back very soon. Thanks for the great stay.
Very friendly staff at reception, excellent breakfast, perfect location for RAI, nice bar area. Iron and hairdryer in the room was great, but would have loved a kettle or at least hot water being available on the floor. Many people are dependent on their early morning tea. Price a bit high. You should market the breakfast better, it is a lot more than ”continental”!
Godt hotel
With the a/c switched off, the ventilation in the ceiling was too loud and I had to insert ear plugs to sleep. I changed rooms, but that didn't help as the ventilator in the bathroom was too loud and I had to wear ear plugs again. I managed to adjust the ventilator for my final night. Otherwise everything was fine, as usual - a comfortable warm lobby. And I would like to thank the receptionist who didn't charge me for two nights in the parking.
Hotel and staff were brilliant. Very clean staff very friendly and helpful
Super Staff.
I like this hotel, my employer usually offers this hotel when I go to the business trip. Location: great
The hotelcrew is very friendly and always willing to help.
Nice cozy and clean place,well decorated for christmas with convenient amenities near by. The staff were polite and accommodating as well. Would surely go back when I visit next.
The location and the room was great. Staff were lovely. Location was very convenient and quiet. There was a supermarket (Dirk van den Broek) and a metro/tram station nearby. I know the breakfast was continental and optional but was not worth the price. Either lower the price or add cooked breakfast like omeletes, sausages etc. Having no slippers was a minus for us. Wifi speed and coverage could be improved. Overall our 4 nights stay was very good and we will recommend Motel One to our friends.
As usually all service a s room were good.
Perfect breakfast, easy recharging of my EV and super clean rooms! As always. See you in January.
Hotel location is excellent for the RAI conference centre. Room albeit on the smallish side was very stylish, bed very comfortable and fantastic shower. Had 2 good nights sleep. Continental Breakfast but plenty of options. Staff were very friendly and helpful.
We had a lovely time! Thank you
The hotel is beautifully decorated, especially at this Christmas time. The rooms are small, but neat and clean. The staff at the reception as well as in the coffee bar are super friendly and do their job perfectly. Pets are allowed and that is a big plus. The only complaint I have is that the windows in the room cannot be opened. Also a big complaint is that the price does not include breakfast and a parking space. It has to be paid for separately, and the prices are not realistic. I believe that breakfast and a parking space should already be included in the price, because the price of the motel is inflated, and they do not offer other facilities, e.g. gym, something for fun, etc.
The first day was the room a little bit to cold, even though the a/c worked with 30° at arrival. We would appreciate it if there were other options for breakfast besides boiled eggs.
very good very nice
Hotel is clean, nice breakfast. Reception not so fast and not well informed. It is a pity that the windows cannot open.
Much about the access and cleanliness was truly very, very good. I will use your place again. Outstanding for me was the friendliness and efficiency of the breakfast staff. They went out of their way to smile and engage, do what was needed and proceed with their work. FAB! As you see below, in the numbered lists, most of the stay was more than satisfactory. BUT the receptionist on the Friday, the person for my arrival was disgraceful in attitude, though not action. This Irish [she told me] lady had the audacity to say this: "Only stupid people smile for no reason." That is an insult to customer service, an insult to your brand, an insult to me who tried to lighten the atmosphere of arrival, an affront to those others around the hotel who strove to be friendly and to give an air of welcome, hospitality and approachability. Most of all it was an appalling insult to those folk who are not blessed with our kind of "awareness" such as Downs people who smile as part of their cherished lives. I got all the basics I needed from her, but it was a sullen, cheerless experience leaving my arrival with a bitter taste. Is that what you train your staff for? Does she embody the Motel One ethos?
We come here regularly and are very satisfied with this hotel. Close to metro, tram and train station, so perfect for visiting Amsterdam and the surroundings! We only have one small suggestion for improvement. The chairs for breakfast are too low for most, and most places are pretty dark as well. Our age (55+) will play a role here, but the only comfortable places we found to have breakfast are at the big wooden table. Next to that, everything is really fine! We will certainly return!
Very small room, staying as a birthday celebration and advised the hotel, nothing was done not even a free coffee! Received an email prior to arrival advising of some lovely room touches but didn't apply to our room unfortunately.
Check in was smooth. Room was clean an the bed comfortable. Breakfast was good with a rnage of options. Located close to the metro. Overall, a really good experience. Would recommend.
Clean, friendly staff, good breakfast, easy access to the city (via Metro)
In check procedure took a long time even I paid the room before check in
It was good. but on the check-in the company owner was not found, the same happened last year. This made him upset. It would be great if this wouldn't happen again. Best , Anne
Nice clean modern hotel , with friendly and efficient staff
everything was perfect. Staff is very respectful and friendly, hotel is well located, clean and rooms are very nice. Shower is excellent!!
Nice hotel!
Good motel, got what you'll need, a bed, shower and toilet. Didn't liked the fact I couldn't open a window for some fresh air, also the shower got quite some water on the shower room floor since it was a open walk in shower. Would be nice if the bar was open till later (closes at 01:00am). Breakfast was basic, would be nice to have some scrambled eggs.
Very good check in experience. Comfortable bed. Easy location for Uber to find us. Close enough to the airport. Good breakfast. Hassel free checkout.
Great ! The voucher for a cocktail at the bar and the free bottle of water were very appreciated ! Thanks !
I think it was fine for the most part. Wasn't fully aware that housekeeping had to be requested on demand, since on my bedroom the information I had was to skip, not request, housekeeping.
Gallery
Everything you need at a glance
Location and surroundings
Bloom Boom
It is always tulip time in our Motel One Amsterdam - no matter the season. Check in & flourish!
Bicycles, tulips and windmills!
Our Motel One Amsterdam in the Netherlands’ capital features the familiar Dutch motifs everywhere you look. A collage of bicycle wheels adorns the breakfast spot, and the One Lounge hosts an abstract art installation using bicycles as an eye-catching partition. Of course we couldn’t neglect the famous “tulips of Amsterdam”: they provide splashes of colour throughout our interiors, and are showcased against a black background in photos paying homage to the still-life works of the Dutch Masters. Echoes of iconic art, a sea of flowers, and the contemporary cult of the bicycle – our Design Hotel shows off Amsterdam from its best angle.
Conveniently situated next to the convention centre at the Amsterdam RAI stop, our affordable Design Hotel is close to the heart of Amsterdam, in fact just a few minutes away by bicycle or public transport. Its characteristic tall and slim houses, cobbled lanes and archetypal urban canals await. Even closer by, the Amstelpark is well worth a visit. Its beautifully-kept lawns are dotted with interesting features, including an example of the quintessential Dutch windmill. Savour the flair of this “town on two wheels”!
