Motel One Frankfurt-Airport
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Very friendly and helpful staff. Very good breakfast service.
I Always stay at Motel One Hotels, when I'm in a Business Trip. But this time, IT wasn't good. CheckIn via App didn't Work, Theo room wasn't ready, so i Had to Go to The reception to get a Clean room. And my Credit Card was Charge twice.
Alles top
Typically good Motel One experience with one major caveat: I have no idea how someone has the idea to move the parking ticket dispenser back so far that even if you drive up close to it, you can't reach it without taking off your seat belt and catapulting yourself out the window. Absolutely idiotic!
Alles super
As usual in MotelOnes, the house is excellent. Only one factor leads to 9 out of 10: the location.
Good service
Extremely friendly and welcoming!
For me it’s always a pleasure to stop in Motel One Frankfurt airport. Every time I travel for business, I am here. Gabriel and the hotel team are always customer oriented, going the extra mile and welcoming you with a smile on. Hotel is very clean tidy and looked after.
Me and my family were welcomed in the hotel so professional and warm hearted! All teams (morning and evening) are super helpful and kind! We didn't want to leave! Thank you for such perfect hospitality!
Alles war gut.
We always stay here on our way back to the US, it's close to the airport. It has the Goldstein Haus (restaurant) in walking distance. Breakfast is really good with a big selection.
My stay at the MotelOne was excellent from the airport pick up by the attentive Ibrahim to the check in Team and especially the breakfast crew. Wow, this team has customer service down to an art. The genuine caring service is being what I dare to expect considering the great price. I felt at home within minutes. Thank you for your amazing crew!
Just perfect, work travel, 3 days and everything was just right. Atmosphere, decor staff, bar, breakfast, service - all excellent especially the staff & their engagement
Alles top
Super fast and friendly check in. Clean and comfortable rooms. Affordable parking available at the hotel. Breakfast price is too high.
That was perfect. Some cold bottle of waters free of charge would be perfect.
Very friendly front desk and bar personnel Rooms as always at Motel One just fine Location convenient
Staff were very efficient & all services provided were great!! Kudos!!
I was traveling from US to Azerbaijan and had a long layover in Frankfurt-Airport and thought I would need somewhere to get a few hours of sleep. When I looked up the hotels near the airport Motel one seemed to be the cheapest. I was surprised when I got there. That kind of quality is hard to find in that price range. Everything was clean and beautiful, the staff was helpful and friendly. The only thing missing was a toaster :) Thank you!
My room was great. There was no food to eat for dinner.
I had to get a room last minute very late at night. It was easy to do the reservation online on the App - check in was quick and I even got the offer for a late checkout wich I used. The room I got was locked at the 5th floor towards the City - so it wasn’t as loud. But still as the Hotel is close to the airport and the highway is passing by right behind the house you of course could hear the planes and cars. But if the window is closed there were no noises to hear. The breakfast was good just like expected, the stuff were super friendly. Overall I absolutely recommend to stay here if you are looking for a place to go before you take a plane or hiding back home.
Great people, great service.
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Overall it was a pleasant stay. I would prefer more variations for breakfast. The cleanliness could be improved also - especially in the bathroom
The price, including breakfast, was euro 228.90 for one night, instead of the usual 79 euro for the room and that is in my view exorbitant. The motel is an average low budget hotel all respects, except for the breakfast, which is excellent. Feeling a bit taken advantage of, I will not, as in the past, first Lok for a motel one when talking to destinations where such is available.
Good hotel, bathroom small. Used shuttle bus to airport which was a very hood service. Good breakfast and staff very pleasant
nice and clean hotel. Friendly people at the reception.
Room could have been a little bigger. Good noise insulation, though! The breakfast buffet (like in all Motel One locations I know) could do with some warm dishes like scrambled eggs, sausages, bacon etc. There was a little hair under one of the pillows on my bed when I first entered the room. Please note re. my rating of "Location": the rating is for the area the hotel is in, not the hotel as such
Staff was extremely helpful and friendly. I had a problem, and they fixed it with patience immediately. Room had a nice view, was very clean. Wonderful shower. My only disappointment was that it cost 10 euros each for the shuttle from motel to the airport.
I liked the stay and the room was really comfortable. I really missed a kettle and some tea in the room, as well as a fridge with some drinks. Apart from that I really enjoyed the stay, thank you for that.
Location is perfect, just breakfast is not so satisfied compared to others MOTEL One.
The room was fine and mostly quiet. Noise from the halls is easily heard in the room. The breakfast was expensive for what was offered. That was a shame.
Alles war bestens.
The facilities were very nice as always, but what made the visit very special was the front desk team, who has exceeded every expectation I had in its friendliness, communication, efficiency and charm. They really made me feel like a welcomed guest. I hope they can be duly rewarded for being such star employees.
alles super
Most of the Staff was very respectful and helpful. They did help with some of my concerns. The clerk at my checkin and the same person at checkout was not that nice. The room was very small which was difficult for my husband and myself .
Did not honor free breakfast voucher ;(
I am transgender, so i don't appear or sound the way manycwith my gender do. I found staff was very quick to call me Sir based on my voice, without looking at my appearance. I don't it's an individual failure, i think there needs to be companywide awareness raising to improve the way all patrons are received. Evencwhen i said, "I am not a Sir" i still got called Sir. It made me want to avoid staff.
All in all another great hotel experience.it it would be for the room, staff and ambience I’d have given 10/10. The parking situation is not ideal. We parked and payed but drove to a restaurant, after we returned there was no parking left.
Friendly, helpful team; clean and attractive room.
Was excellent as expected!
Alles optimal!
Motel One is the One! Whenever we need a room, Motel One is our first choice. We love the design and the predictability of top quality in every location.
Temp. of the room was too warm, not really inviting to have a good sleep. Windows towards to the very busy highway. No option to have some fresh air/cool down the room.
The Motel itself was great (room, bar, breakfast) - however, the airport shuttle was chaotic. We were assured we could ring from T2 for collection - but no-one answered the phone. We then went to T1 (from where there was supposed to be a regular shuttle without the need to phone) - but no shuttle came. We finally emailed reception and got a response. All quite stressful after a day of travelling - and almost an hour & half wasted.
Everything was fine!
Perfect place to stay for 1 night ahead of a flight out from Frankfurt Airport.
All good, room was nice and breakfast was great. Also, that the bar was open late at night was very nice. Kind and helpful staff.
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Efter en god nats søvn på vores designhotel i Frankfurt Lufthavn er det tid til at tanke energidepoterne op med en sund øko-morgenmad i vores One Lounge. Den flotte luftfartsgrafik i loungen er med til at give gæsternes ideer vinger, ikke kun under morgenmaden, men også over en kop eftermiddagskaffe eller en cocktail sidst på dagen. Nyd en afslappende stund i de behagelige læderlænestole fra Baxter, mens de bløde skyer bestående af lamper fra Bocci lyser blidt over dig. Ready for take off?
Frankfurt Airport er Tysklands vigtigste transportknudepunkt og har lagt navn til vores Motel One Frankfurt-Airport. Hotellet ligget i forretningskvarteret Frankfurt-Niederrad og tilbyder ikke kun trætte rejsende en prisvenlig overnatningsmulighed før eller efter flyturen. Takket være beliggenheden tæt på Frankfurt Messe og centrum er hotellet ligeledes det perfekte udgangspunkt for sightseeing i byen. Motorvejsafkørslen A5 Niederrad nås på ingen tid, og kun 200 meter fra hotellet finder du et busstoppested. Kort sagt: Uanset hvor turen går hen, er du hurtigt fremme. Frem til da er det bare at nyde dit ophold ombord på Motel One og lade vores crew forkæle dig.
