Motel One Londýn-Tower Hill
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I always enjoy returning to London and the Motel One; A different group of greeters from when I was in town in December 2023 -but that is to be expected in these days of staff turnaround; Great facility - clean and well run; The dispensers of flavoured water a great plus; The front desk staff could smile a bit more and say hello in the morning though I know that is a particularly busy time!
Fantastic location, super nice staff, very clean, tasty drinks with great Gin variety! Would love at least a little bit of storage space in the room tho. Size of the room was great, bed super comfortable but had to live out if my luggage because there was just this one hanger and no shelves.
Basic hotel - stay was fine, nice and quiet, one thing...The bed is quite hard and it seemed to be 2 singles bottom bits pushed together so there was a small gap between!!! nice touch would be free water in room...
I arrived realizing that I didn't actually have a booking - I always book Motel One when I am in London, which is at least 6 times a year, so I must have simply forgotten to book. The colleague at reception was super helpful and understanding, and got me a room without further ado. Clean and quiet room, despite being just opposite the lift-banks. Many thanks!
Great value for money. Fantastic location. Helpful staff. Comfortable bed. Bathroom clean and stylish. Quiet.
Service was very good, breakfast and lobby lounge design great, the final room i got was good and in line with Motel One standard. First room i was offered and around the room had a weed smell to it, which the team quickly rectified.
The option to cancel the room until the check-in day at 6:00 PM is an exceptional feature that I greatly appreciate I enjoyed my stay in Motel One in London. The location is fantastic, the room although basic was very clean and comfortable . I should have liked some light window drapes for a better sense of privacy in the room and slightly better quality toilet paper. The reception staff mostly lacked friendliness, particularly a Spanish lady who was working at the reception on Friday morning. She was unnecessarily rude when I inquired about an early check-in. While I understand that this may be a recurring question that she finds frustrating, there is no excuse for making a guest feel uncomfortable due to her visibly irritated reaction to a simple inquiry. Unlike the reception staff, the cleaning ladies were very kind and extremely helpful and made me feel welcome.
The guy on reception said it was too early to check in which I understand so sat in the lounge to wait , but less than 5 minutes later started checking in people just arriving he did this for the next 30 minutes about 8 more people checked in He knew I was waiting to check in and he could clearly see me waiting in the lounge but not once did he gesture for me to come and check in or come over and notify me so I went asked to him at reception to ask can I check in now and just shrugged his shoulders and looked on the computer screen the decides to say yes I can This was rude, mean and very unfriendly welcome to my stay
Comfortable hotel, welcoming lounge, helpful and friendly staff
Toooooo hot in room, aircondition not working good Bathroom door not staying open
Great for the price point, but limited storage in the room would mean that I wouldn't stay for more than one or two nights. Very little clothes hanging space and no draws or shelves. Have to live out of a case in a small room.
Room was completely dark, no daylight exposure.
Brilliant location, clean rooms, comfy beds, excellent and very friendly staff. Highly recommended!
À particular thanks to the whole team and particularly to Mariela and Andrei for their services.
It was very nice. Heating in room worked well and location was very convenient for tower bridge and surrounding area.
Great hotel, handy location and friendly staff.
Good choice as usual!
Very comfortable hotel, with great facilities. The staff always welcome guests with a beaming smile...which just make you feel that you're checking in somewhere good.
Very comfortable room, staff very friendly, great location near Aldgate tube and 5 minute walk to Tower of London.
everything was completely fine, nice hotel, nice location, friendly staff The breakfast however was not good- which is why I skipped it on the second stay.
I liked the hotel a lot, nice feel 2 things I would request to improve: - Please can you add herbal teas to the provided self service drinks trays in rooms? - Please can you offer an english breakfast (I avoid breakfasting here as I found the continental breakfast overpriced and nothing special)
Lovely vibe in the seating/reception area. Nice clean room. Good TV and WIFI. Room was quite small but value for money.
great stay, lovely staff, clean room and nice breakfast
Great Front desk team. Very welcoming!
Third time staying at this hotel. Previous visits had rooms with lovely views. This time the room faced inwards towards a wall. Rather disappointing,
Great price to quality ratio in central London. Maria on reception is the best.
It’s a mess that windows are not possible to open.
The rooms are ok! But I don't like rooms where I can not open the windows. The breakfast was very good, but I missed a sourdough bread. The staff was very friendly and helpful. The location is excellent.
The team at Tower Hill are superb. Always friendly and accommodating. Great vibe.
Everything was ideal - clean, secure, comfortable. I didn't notice the tea and coffee and kettle hidden away but no matter - good that it is provided, and a hairdryer too.
Hotel is clean and staff very friendly. Bar Area is nice. The fire alarm going off at 1:30am brings my score down though, no explanation or apology upon check out.
Wonderful stay. I have stayed at Motel One Tower Hill 4 times now and always been completely satisfied with the staff and rooms. I have also stayed at Motel One in Edinburgh, Glasgow, and Manchester. All are consistently great! I will always recommend your hotels to anyone.
Very friendly
Visited with friends for a theatre trip, really pleased with the value for money. Comfy rooms with a perfect location
Thanks for a great stay in London. The hotel has a great vibe and very inviting lounge. The room was very basic but comfortable. The breakfast was a touch too basic for me. Would have liked an egg (not hard boiled) and a few more salads.
Stay was comfortable and room was clean. Offer of mineral water from reception appreciated but would prefer proper classes and mugs in the room (please).
Stayed one night. Room was clean and tidy and rooms all updated. Staff were helpful and explained everything you needed to know about the hotel. Liked the later option on check out
Hairdryer didn’t work
Motel One is an excellent value but more important, its immaculate, friendly helpful staff, comfortable beds, great location.
Excellent as always
Great location, friendly staff (as always). Double Room booked for one person, but unfortunately 2 single duvets. One double duvet would have been more comfortable.
Does the job very well with excellent location for proximity to Lloyd's, pleasant bar/lounge area and healthy breakfast options. Rooms aren't huge and storage is minimal but fine for a relatively brief visit and the standard of the furnishings is good.
As always, excellent service, very good location, very friendly staff. We were very satisfied with everything and would come back at any time.
Appeared clean but poor bathroom in in-room facilities. staff very nice and welcoming as an upside
Clean, cozy, warm, friendly professional staff, 2 mins walk from tube station, delicious breakfast!
I had a lovely stay. Staff was very friendly. The only downside was, that there was a strange smell from the tubes in the bathroom.
STAFF GOOD ATMOSPHERE GOOD
Lovely hotel. Easy access to Aldgate station. Room was very clean and comfortable. Staff helpful and polite.
Motel One on Minories is my 'go to' in London -the team on reception are so welcoming, kind and professional
We had a wonderful stay! I really have to mention receptionist Ingrid, who made our stay that good. She gave us a room, with an awesome view, helped me out with some medical issues, brought us a second blanket up to our room and organized Ketchup for our delivered chips. What a great service! Also an awesome room and the hotel is located right in the heart of the city. We will definitely come again.
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„God Save the Queen!“ Tak vás přivítáme v našem královském Motel One Londýn-Tower Hill v hlavním městě Velké Británie. Na recepci vám prostřednictvím koláže přiblížíme historii korunovačního obřadu a ve vstupní hale je šestihranný tvar osvětlené vnější fasády ztvárněn jako symbol diamantu. Královsky posnídat můžete v naší One Lounge, která je zcela ve znamení nedalekého londýnského Toweru. U rytířské tabule servírujeme v historickém prostředí zdravou bio snídani, kterou si vychutnáte na pohodlných sedačkách z pravé kůže v exkluzivním provedení Chesterfield. Královský zážitek v našem hotelu završují pohodlné kontinentální postele, jež vám zaručí ten nejlepší spánek. Welcome to London!
Náš cenově výhodný hotel leží v centru města v přímém dosahu proslulého londýnského Toweru. Ten po staletí sloužil jako královské vězení a stal se tak dějištěm mnoha historických událostí. Ve vzdálenosti pouhých 500 metrů od hotelu se nachází zastávka metra Tower Hill Station, která vám usnadní pohyb po městě. Hotel je však také ideálním výchozím bodem, pokud se chcete do Londýna vydat po svých. Jen několik minut trvá procházka k mostu Tower Bridge, odkud se podél Temže dostanete až do centra města. Tam už na vás čeká řada pamětihodností, bez nichž se návštěva anglické metropole zkrátka neobjede. A protože nemůžeme zmínit všechny, jmenujme alespoň katedrálu svatého Pavla, Londýnské oko a Buckinghamský palác. Na co ještě čekáte?
