Motel One Brussels
One hotel in Brussels
What our guests say
Very good
Overall rating from 5,744 ratings
Friendliness 9.3 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.2 of 10
Room 8.7 of 10
Bathroom 8.8 of 10
Free WiFi 9 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
very good location, modern, clean hotel, good breakfast
Jose was the best! Very very helpful and overall welcoming during my stay. David, Francisco(s), were all also very friendly and ensured that I was taken care of. Great staff overall.
Very good service and helpfull employees at the front desk. Very good breakfast and efficient staff who cleared the tables for the next guests. Even though it was full, we quickly got a seat and a clean table. Very nice location, close to the city center and a good starting point for visiting all parts of the city
Hospitable staff ( though sometimes not in their job description) , cleanliness everywhere , punctual appointments, I don’t think I will think what hotel to attend whenever I’m in Europe , read you have lots of branches . One important thing for us middle easterners we prefer a bidet (shattaf) in the toilets . Thanks again from my wife and I Mohammad Ali Dabbous
Nice hotel, good location but some difficulties with booking and checkins.
Great location and efficient staff. Clean rooms
Good hotel but the AC is always non existent. It’s really hot in every room. Bed is good, bathroom was large
room is very small and lack of mini bar hair conditioner and water is very inaapropriate
Really wonderful people working in your hotel, gentle and supportive, congratulations
I use Motel One whenever I can, and I have to say that the quality, services, bar, and customer service are excellent. The only downside is that the rooms are always a bit too small.
Negative:Due to the current (great) weather conditions, the rooms our room was extremely hot (30 + Celcius) between 11:00 to 18:00. Positive: The employees at the bar were extremely kind, attentive and helpful. They made sure we were comfortable and helped us with recommendations of where to eat or visit. (Special thanks to Francisco)
I've been in the premises several times. This was by far the worst. Room was very warm and the general air system could not be adjusted to the rooms getting sun most of the day (only option was opening the window, which was not ideal for a room facing the main street). Additionally, the bathroom had a very weird "sewage" smell. Oh, and 1 last thing, Wi-Fi didn't allow having videoconferencing properly, which was part of my work tasks while in Brussels.
I have stayed in one of the best hotels ever. Very clean, excellent position, close to the centre and to the Central Station, the staff was very kind. Big room and with a nice view to the garden.I will definitely come back.
With my 3 friends, we really liked the hotel: the staff, the room, the bed, the view from the balcony as well as the Interior design: fournitures and the colors. Additionally, the location is just perfect!
Had a wonderful 5 night stay here whilst in Brussels. Great location and walkable for the main city area and central station. Breakfast was good, but no bacon or sausages etc. otherwise there was a reasonable selection. Bar area was great and very relaxing after a busy day of sightseeing. Some very nice restaurants nearby.👍🏼👍🏼 Staff were very friendly and helpful.
Bed and room are comfy, good location but staff lacks hospitality . After checkout I stored my luggage at the concierge. During collection , the staff took a bit longer to get my luggage so naturally from outside I said if I can help to identify my luggage . I didn’t enter the room and I was in the rush because I have the train to catch. The other staff (he is still young) in the reception shouted to me to hold as if I was about to steal something from the hotel. I cannot accept this behaviour because the tone he used when speaking to me is so rude.
The staff were very nice, and the hotel is excellent. I do recommend it.
Hotel room was lovely, nice surprise to have a balcony and views were amazing
Room and toilet size too small. No cabinet for dress hanging and drawers for items storage
The stay was good. I am a regular guest of Motel One in Brussels and the stay is as good as always. The rooms are clean and comfortable. On this occasion, I met Francisco at the bar, and it made a huge difference. He was very attentive, quick to offer help and always gave us great recommendations for food. He is very knowledgeable about Brussels and friendly.
Feeling like I have been before…familiar. Great guys on reception. Very clean.
It was perfect. Clean and silent.
Clean and comfy room in a good central location.
Very nice and well-located hotel. My favourite hotel in Brussels.
Employees aré awesome! Thanks Francisco the barman who gave us all the best tips to eat and enjoy Brussels.
Location was great. Reception staff was friendly and informative. Frustrated with no refrigerator in room. Also, there was no hot item(s) for breakfast.
Nice and good accomodation in city centre.
Everything is excellent and staff is incredibly nice. Only one thing I miss is a kettle in the room.
Great location and great reception. My appreciation to Mellisa and Alessio for their friendliness and kindness!
The room was very hot and hard to cool even with the windows open 24/7 which was hard because of allergies and the loud police and ambulances for it being in the centrum of Brussels I understand but didn’t get the feeling any airco or circulation was available when the window was closed so for comfort I had to open a window
Nice hotel, on a very good location. Clean room, not too big, but well equipped. Friendly and helpful staff. Good breakfast.
Fabulous hotel and location staff so helpful and nice
There was a service entrance below the room, there was a commercial vehicle working until around 1am, then more again from 5am. It was awful, I don't know how you can give that room as the best/most expensive option. I will raise this as an official complaint and I expect a refund
The hotel is in a good location to walk to central station, tourist areas and metro. Everything was clean and the staff were very helpful. We found the room a bit small for our needs, but it is a budget hotel. We would recommend for 2/3 night stay. Tea be making facilities in the room would have been good.
Great hotel for the price! We had a very pleasant stay
Always great to stay here. Service (Staff) is phenomenal!! Rooms are always clean and fresh. Breakfast is wonderful. All good, and comfortable.
always great to return to Motel One Brussels, the large room with a terrace was something special, the breakfast was very good. though it was very crowded...very friendly staff, even for special requests
Beautiful hotel. Breakfast was great. Staff knowledgeable and friendly.
Staff were brilliant and the room was very clean and quite comfortable. The shower was very good and the bathroom very clean. The breakfast was limited but what was there was very nice. However I found the room quite hot an the thermostat didn't seem to have any effect so had to have the window open most of the time and for some reason I had two single duvets rather than one double which was not very good for sleeping.
Arrived and needed something small to eat. Asked at reception and was told they only have 'toast' which I interpreted to be a slice of toasted bread. Therefore we left the hotel to get a pizza around the corner. When we got back we had a drink and saw a menu which showed 'toasted sandwiches'. These would have been perfect. So definitely a language barrier. Perhaps reception staff could have shown us the menu where we could read for ourselves what exactly was on offer. But other than that, had a very good experience in the hotel
Could not find how to regulate the Air conditioning / heating system Too highly priced for the hotel's offering
Amenities are very scarce for a superior room. Eg. No water, no fridge, no utilities in bathroom. Breakfast was quite limited and crowded.
Everything was great, nice room, clean and cozy. The personel was very kind and helpful.
All perfect!
Super friendly staff and a parking in the same building. The rooms are very small - smaller than the regular Motel One room.
This hotel was an excellent choice for our stay in Brussels. We had a wonderful visit and would consider this hotel if we were to ever return.
Unfortunately there was a power cut for over 5 hours so no lifts, TV or WiFi. I did receive a complementary breakfast. Room was clean and comfortable
Best hotel in Brussels. Love all the staff and it’s so so nice and lovely that they recognize me from all my previous visits, even if I don’t visit that often, just couple of times a year. Great food, great bar, lovely staff,,, overall best experience and also priced extremely reasonably and affordably for the comfort and location the hotel is in. Rooms super clean, spacious, borderline as comfortable as my own bedroom. Love the hotel and i’m definitely coming back as soon as im flying to Belgium.
The hotel was located in the city center, 5 minutes walking distance from the main train station!The staff was very helpful and always willing to provide assistance!Our stay at this hotel was perfect!
Hotel is a good choice for one-night stand on a business trip
Switch on. beOne.
Your benefits at a glance:
Brussels
Experience Europe
Belgian delicacies, a European business appointment – no matter what brings you to Brussels, you will feel right at home in our relaxing and affordable design hotel right next to the Cirque Royal. Unwind in style and enjoy the excellent service you have come to expect from our hotels. Allow us to welcome you in individually designed rooms with comfortable divan beds, offer you our free Wi-Fi and give your day an excellent start with our varied, healthy breakfast. Feel like royalty on the noble leather furniture in our One Lounge and take in the regal surroundings – one of the many faces of our impressive city.
You may associate Brussels primarily with the Atomium, Manneken Pis and the European institutions, but the Belgian capital has a lot more to offer, including many contrasts. Our design hotel reflects this diversity, featuring a tongue-in-cheek interpretation of the famous Brussels lace, a tribute to the first Belgian royal couple, and – last but most certainly not least – a celebration of the Belgian brewing tradition.
Budget design hotels in Brussels – your Motel One
Besides its European Quarter, the Belgian capital is known especially for its impressive architecture. If you want to explore the historical city centre, the Grand Place near our hotel is a perfect base. Here, at the heart of the city, you can experience Brussels at its most stunning, marvel at intricately detailed façades and admire historic structures. The Grand Place, which has been declared a UNESCO World Heritage Site, is always teeming with life: events, demonstrations, markets and concerts draw in locals and tourists alike. If you like it alternative, don't miss the Les Marolles district. This area offers a lively cornucopia of street art, relaxing bars, antique shops and one of the largest daily flea markets in Europe. Haggling encouraged!
The nightlife of Brussels may be an insider's tip, but that doesn’t make it any less legendary. Maybe it's the vast selection of beers, maybe the high density of clubs. And when hunger strikes, there’ll be a true Belgian feast of chips, chocolate and waffles waiting for you.
From the Atomium to the European Parliament and the Mont des Arts
The Atomium, the most significant landmark of Brussels, towers above the roofs of the city. The view from the dome on top of this 102-metre aluminium construction is truly breathtaking. Erected in 1958 on the occasion of the Brussels World's Fair, the Atomium was originally set to be removed again after the event. But instead, it became the most characteristic building in the entire city and a symbol for progress, technology, peace and democracy.
Just around the corner from our design hotel, you will find the European Quarter, the home of the European Union and many of its institutions. On weekdays, interested visitors can enter the European Parliament for free and, with a bit of luck, even observe a session. The European Quarter, with its modern architecture, contrasts sharply with the rest of the city. It is a worthwhile destination even for tourists who are less into politics. Other sights of Brussels include the Mont des Arts, the National Basilica of the Sacred Heart, the Palace of Justice and the famous ‘Manneken Pis’ fountain sculpture.
Travel Like A Local
Shopping and feasting extensively in Brussels with blogger Hafsa, @hafsafar_.
